TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe
CD/Download Reviews

Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
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Rated 5 out of 5 by from Refund Help I Had a problem with unchecking the apply refund to 2023 with the help I was able to correct this
Date published: 2023-03-17
Rated 4 out of 5 by from good, but a little confusing in some areas my retirement area was confusing, not like last year, other than that very good
Date published: 2023-03-17
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE Turbo tax is easy to use I used the easy plus for peace of mind. Thank You Turbo Tax
Date published: 2023-03-17
Rated 1 out of 5 by from Overcharged for basic services and no help I had to pay to file for having a 1095-A form, and I was forced into having no other upgrade option other than the assisted deluxe package. The only person I called for help under the "assistant" was intuit to return this service that I did not want. I ended up paying more than I got back for taxes for a service I didn't want to use.
Date published: 2023-03-17
Rated 5 out of 5 by from Tax filing has been made so simple! It was an absolute breeze to complete my tax filing in record time. All my accounts are connected and I don't need to manually dig up information which really saved me a lot of time
Date published: 2023-03-17
Rated 5 out of 5 by from Easy Peasy I’ve used TurboTax for many years and this season was the simplest and easiest yet!
Date published: 2023-03-17
Rated 5 out of 5 by from Reliable and easy to use! I've used TurbTax for over twenty years and don't plan to stop using it for future tax filings!
Date published: 2023-03-17
Rated 5 out of 5 by from Fifth Year Again this year, thorough evaluation, review, and solutions. No reason to go anywhere else. See you next year!!
Date published: 2023-03-17
Rated 4 out of 5 by from Pretty good - feel dooped this year After using the product for many years and needing to upgrade. This year my taxes are straight foward. I got to the end only to find I had to pay $179. I called to ask why, and while the products says x,y,z, the rep. said it was based on the forms. I understood what the rep said, but that's not how the charge at the end read. The item charge should state that. The rep. said I could go back and start over and see if I could clear it out, as my history had me using this product, less the upgrades I've historically signed up. I decided not to, just in in the name of time.
Date published: 2023-03-17
Rated 5 out of 5 by from so much easier than other programs Fast and easy, but also very thorough. I will definitely use again.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 411
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Refund Help I Had a problem with unchecking the apply refund to 2023 with the help I was able to correct this
Date published: 2023-03-17
Rated 4 out of 5 by from good, but a little confusing in some areas my retirement area was confusing, not like last year, other than that very good
Date published: 2023-03-17
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE Turbo tax is easy to use I used the easy plus for peace of mind. Thank You Turbo Tax
Date published: 2023-03-17
Rated 1 out of 5 by from Overcharged for basic services and no help I had to pay to file for having a 1095-A form, and I was forced into having no other upgrade option other than the assisted deluxe package. The only person I called for help under the "assistant" was intuit to return this service that I did not want. I ended up paying more than I got back for taxes for a service I didn't want to use.
Date published: 2023-03-17
Rated 5 out of 5 by from Tax filing has been made so simple! It was an absolute breeze to complete my tax filing in record time. All my accounts are connected and I don't need to manually dig up information which really saved me a lot of time
Date published: 2023-03-17
Rated 5 out of 5 by from Easy Peasy I’ve used TurboTax for many years and this season was the simplest and easiest yet!
Date published: 2023-03-17
Rated 5 out of 5 by from Reliable and easy to use! I've used TurbTax for over twenty years and don't plan to stop using it for future tax filings!
Date published: 2023-03-17
Rated 5 out of 5 by from Fifth Year Again this year, thorough evaluation, review, and solutions. No reason to go anywhere else. See you next year!!
Date published: 2023-03-17
Rated 4 out of 5 by from Pretty good - feel dooped this year After using the product for many years and needing to upgrade. This year my taxes are straight foward. I got to the end only to find I had to pay $179. I called to ask why, and while the products says x,y,z, the rep. said it was based on the forms. I understood what the rep said, but that's not how the charge at the end read. The item charge should state that. The rep. said I could go back and start over and see if I could clear it out, as my history had me using this product, less the upgrades I've historically signed up. I decided not to, just in in the name of time.
Date published: 2023-03-17
Rated 5 out of 5 by from so much easier than other programs Fast and easy, but also very thorough. I will definitely use again.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 411