TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe
CD/Download Reviews

Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
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Rated 5 out of 5 by from Quick and Easy Very easy and user friendly - gets easier each year!
Date published: 2023-03-16
Rated 5 out of 5 by from Fast Great and fast. Will continue to use turbo tax in the future.
Date published: 2023-03-16
Rated 5 out of 5 by from Great Very helpful live help was great I recommend to anyone!
Date published: 2023-03-16
Rated 5 out of 5 by from easy to use very user friendly, even being self-employed with different forms.
Date published: 2023-03-16
Rated 3 out of 5 by from CONFUSION with Costco Turbo tax purchase Why not allow us to input a product code from CD purchased from Costco as part of online payment? Such meaningless confusion.
Date published: 2023-03-16
Rated 1 out of 5 by from Turbo Tax requires upgrading Quickbooks For years I've bought TurboTax Biz to facilitate ease of pulling Quickbooks data and filing my business tax return. Imagine my surprise under time crunch with March 15th looming to find my version of QuickBooks (prior to 2020-2023) was no longer compatible to import into TurboTax -- cheapest QB Desktop is NOW $799/year (Yep, that just gets me to next year) and if I don't renew, then I can't use the software! Of course, there is no backward compatibility once I switch, so I'll be stuck with an annual cost bigger than my entire tax bill before purchasing TurboTax ($120) + State Return ($55). Tough putt for a sole proprietor---it will now cost me much more to file my taxes than I owe to the state and federal government. Going manual this year, so thanks for that Intuit. I guess it is time to consider other options for my accounting and tax prep that work well together.
Date published: 2023-03-16
Rated 5 out of 5 by from More than 5 stars! Sergio helped us through the process and was very knowledgeable, friendly, and efficient. He was also very personable, which is important to us.
Date published: 2023-03-16
Rated 1 out of 5 by from Broken System I think it is ridiculous that this service is not free for basically all Americans given that our government is perfectly capable of just telling us the taxes we owe or the money we should be refunded. While it may not be the direct fault of TurboTax, their lobbyists along with others in the industry have certainly contributed to the convoluted nature of the tax system that places strain on average Americans every year and profits from it. It only makes it more painful that I am forced to see the majority of the tax refund that I am owed melt away into the pocket of Intuit rather than spend hours bent over confusing tax document desperately trying to teach myself to speak IRS. If anyone see's this, remember to vote.
Date published: 2023-03-16
Rated 4 out of 5 by from TAXES 2022 SOME AREAS WERE VAGUE IN EXPLANATION AD IT PERTAINED TO STATE
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax Is A Life Saver!! I knew my return this year was way over my head. The beginning process was a bit tedious by having to upload all the info (make sure you have a really good internet connection!!) but once I got it attached, it was smooth sailing. Lisa G was very professional but still had a very positive, uplifting spirit. When I was getting frustrated and confused, she was able to talk me down and we got everything done. She was just amazing!! Kudos to all!
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 332
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and Easy Very easy and user friendly - gets easier each year!
Date published: 2023-03-16
Rated 5 out of 5 by from Fast Great and fast. Will continue to use turbo tax in the future.
Date published: 2023-03-16
Rated 5 out of 5 by from Great Very helpful live help was great I recommend to anyone!
Date published: 2023-03-16
Rated 5 out of 5 by from easy to use very user friendly, even being self-employed with different forms.
Date published: 2023-03-16
Rated 3 out of 5 by from CONFUSION with Costco Turbo tax purchase Why not allow us to input a product code from CD purchased from Costco as part of online payment? Such meaningless confusion.
Date published: 2023-03-16
Rated 1 out of 5 by from Turbo Tax requires upgrading Quickbooks For years I've bought TurboTax Biz to facilitate ease of pulling Quickbooks data and filing my business tax return. Imagine my surprise under time crunch with March 15th looming to find my version of QuickBooks (prior to 2020-2023) was no longer compatible to import into TurboTax -- cheapest QB Desktop is NOW $799/year (Yep, that just gets me to next year) and if I don't renew, then I can't use the software! Of course, there is no backward compatibility once I switch, so I'll be stuck with an annual cost bigger than my entire tax bill before purchasing TurboTax ($120) + State Return ($55). Tough putt for a sole proprietor---it will now cost me much more to file my taxes than I owe to the state and federal government. Going manual this year, so thanks for that Intuit. I guess it is time to consider other options for my accounting and tax prep that work well together.
Date published: 2023-03-16
Rated 5 out of 5 by from More than 5 stars! Sergio helped us through the process and was very knowledgeable, friendly, and efficient. He was also very personable, which is important to us.
Date published: 2023-03-16
Rated 1 out of 5 by from Broken System I think it is ridiculous that this service is not free for basically all Americans given that our government is perfectly capable of just telling us the taxes we owe or the money we should be refunded. While it may not be the direct fault of TurboTax, their lobbyists along with others in the industry have certainly contributed to the convoluted nature of the tax system that places strain on average Americans every year and profits from it. It only makes it more painful that I am forced to see the majority of the tax refund that I am owed melt away into the pocket of Intuit rather than spend hours bent over confusing tax document desperately trying to teach myself to speak IRS. If anyone see's this, remember to vote.
Date published: 2023-03-16
Rated 4 out of 5 by from TAXES 2022 SOME AREAS WERE VAGUE IN EXPLANATION AD IT PERTAINED TO STATE
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax Is A Life Saver!! I knew my return this year was way over my head. The beginning process was a bit tedious by having to upload all the info (make sure you have a really good internet connection!!) but once I got it attached, it was smooth sailing. Lisa G was very professional but still had a very positive, uplifting spirit. When I was getting frustrated and confused, she was able to talk me down and we got everything done. She was just amazing!! Kudos to all!
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 332