TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe
CD/Download Reviews
Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
Get extra guidance to maximize deductions and get your biggest tax refund.
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Rated 3 out of 5 by
Leigh23 from
Turbox Tax had issues, more than in previous years
Had to verify a lot information that in previous years wasn't necessary I had to enter W-2 information for myself and spouse for some reason during verification and then the program said there were duplicate W-2s so I deleted the second set of W-2s. Kind of frustrating. Also was asked many questions about the mortgage interest. Didn't matter as I was not itemizing my deductions. Seems like there is a bug with the program. Managed to work through all of the verifications, but not as smooth of a process as in past years.
Date published: 2023-03-26
Rated 4 out of 5 by
n4meN1ck from
That was easy
This was much easier than I thought doing taxes was
Date published: 2023-03-26
Rated 5 out of 5 by
BleedsDodgerBlue from
Turbo Tax is the way to go!
The step by step question and answer approach is easy and similar to having a tax preparer do your return, but much less expensive. Throughout the process, it has LEARN MORE highlighted so you can find out more about the particular item. I used that feature a few times and it was very helpful.
Date published: 2023-03-26
Rated 5 out of 5 by
Maggie0206 from
Thank you
Very helpful and informative throughout entire process.
Date published: 2023-03-26
Rated 5 out of 5 by
AgichB from
Great step by step process
It was a really great process for self-filing with step-by-step instructions. If I wasn't sure on something, they had helpful articles on the side and everything was in easy to understand language.
Date published: 2023-03-26
Rated 1 out of 5 by
KThxBai from
The Literal Worst ...
TT filled out my tax forms incorrectly and charged me for both Online (Federal Only) and Download (Federal & State). Long story short, TT Online filled out my Schedule D AMT incorrectly. It would not prompt me for info on my 3921 no matter what I did (deleting and re-entering stock transactions, logging in and back out, etc.). In the course of investigating, I paid for Federal Return so I could download my forms and dig through them. Based on the recommendation of a co-worker, I paid for the Download Version of TT. It correctly prompted me for 3921, though it also had a mistake in my Schedule D AMT (specifically a blank line). Deleting and re-importing my stock transactions did fix it though. Ultimately, I was able to finish my taxes with the Download version. However, TT would not refund my Online Federal charge despite paying for the Download version. I had to file a CC dispute. We'll see how that goes. I've been using TT for like, maybe 7 years. I'm done though. After this year, I won't be using TurboTax or any of Intuit's other products.
Date published: 2023-03-26
Rated 5 out of 5 by
Rock 151 from
Turbo Tax is great and I will recommend to friends
Your tax experts are knowledgeable and helpful. Great job.
Date published: 2023-03-26
Rated 3 out of 5 by
Unhappy Taxman from
Turbo Tax Charge
I had a sale of under $10 on Robinhood and had to pay $190.00 for premium. That seems like ripoff to me.
Date published: 2023-03-26
Rated 5 out of 5 by
Matt5525 from
Easy to use and helpful!
TurboTax made filing my returns easy and hassle free. The prompts were very helpful in laying out my business expenses and deductions. Very straightforward!
Date published: 2023-03-26
Rated 5 out of 5 by
Nana Kat from
I have been a customer for 5 years!
always a pleasure to file with Turbo Tax! They check and re confirm for your benefit
All TurboTax® Offerings Reviews - Page 319
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Leigh23 from
Turbox Tax had issues, more than in previous years
Had to verify a lot information that in previous years wasn't necessary I had to enter W-2 information for myself and spouse for some reason during verification and then the program said there were duplicate W-2s so I deleted the second set of W-2s. Kind of frustrating. Also was asked many questions about the mortgage interest. Didn't matter as I was not itemizing my deductions. Seems like there is a bug with the program. Managed to work through all of the verifications, but not as smooth of a process as in past years.
Date published: 2023-03-26
Rated 4 out of 5 by
n4meN1ck from
That was easy
This was much easier than I thought doing taxes was
Date published: 2023-03-26
Rated 5 out of 5 by
BleedsDodgerBlue from
Turbo Tax is the way to go!
The step by step question and answer approach is easy and similar to having a tax preparer do your return, but much less expensive. Throughout the process, it has LEARN MORE highlighted so you can find out more about the particular item. I used that feature a few times and it was very helpful.
Date published: 2023-03-26
Rated 5 out of 5 by
Maggie0206 from
Thank you
Very helpful and informative throughout entire process.
Date published: 2023-03-26
Rated 5 out of 5 by
AgichB from
Great step by step process
It was a really great process for self-filing with step-by-step instructions. If I wasn't sure on something, they had helpful articles on the side and everything was in easy to understand language.
Date published: 2023-03-26
Rated 1 out of 5 by
KThxBai from
The Literal Worst ...
TT filled out my tax forms incorrectly and charged me for both Online (Federal Only) and Download (Federal & State). Long story short, TT Online filled out my Schedule D AMT incorrectly. It would not prompt me for info on my 3921 no matter what I did (deleting and re-entering stock transactions, logging in and back out, etc.). In the course of investigating, I paid for Federal Return so I could download my forms and dig through them. Based on the recommendation of a co-worker, I paid for the Download Version of TT. It correctly prompted me for 3921, though it also had a mistake in my Schedule D AMT (specifically a blank line). Deleting and re-importing my stock transactions did fix it though. Ultimately, I was able to finish my taxes with the Download version. However, TT would not refund my Online Federal charge despite paying for the Download version. I had to file a CC dispute. We'll see how that goes. I've been using TT for like, maybe 7 years. I'm done though. After this year, I won't be using TurboTax or any of Intuit's other products.
Date published: 2023-03-26
Rated 5 out of 5 by
Rock 151 from
Turbo Tax is great and I will recommend to friends
Your tax experts are knowledgeable and helpful. Great job.
Date published: 2023-03-26
Rated 3 out of 5 by
Unhappy Taxman from
Turbo Tax Charge
I had a sale of under $10 on Robinhood and had to pay $190.00 for premium. That seems like ripoff to me.
Date published: 2023-03-26
Rated 5 out of 5 by
Matt5525 from
Easy to use and helpful!
TurboTax made filing my returns easy and hassle free. The prompts were very helpful in laying out my business expenses and deductions. Very straightforward!
Date published: 2023-03-26
Rated 5 out of 5 by
Nana Kat from
I have been a customer for 5 years!
always a pleasure to file with Turbo Tax! They check and re confirm for your benefit
All TurboTax® Offerings Reviews - Page 319
Date published: 2023-03-26