TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe
CD/Download Reviews

Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
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Rated 3 out of 5 by from Turbo Tax is a disppointment I have been with this software since its beginning. While it may be technically correct is far from being user friendly. It appears too many people are working on various portions of the software without anyone overseeing the entire package for consistency and functionality
Date published: 2023-03-22
Rated 5 out of 5 by from fast and simple fast and simple, made it very easy to file, will use again next year
Date published: 2023-03-22
Rated 5 out of 5 by from Good Deal As long as you don't have a complex tax return Turbo tax is awesome. Very easy to use and navigate. I've been using for several years now, with no issues.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is easy Everything went well, no problems. Happy with my refunds.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo is a great service for free Great and easy to understand. I enjoyed working with this company.
Date published: 2023-03-22
Rated 5 out of 5 by from Awesome Love using turbo easy, fast and convenient.. ty turbo tax....
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax is wonderful! That was the very first time for me to do Taxes myself. And it was awesome! There was help and support on every other step! Thanks a lot!
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is the Best I have used TurboTax for over a decade, first recommended to me by my CPA (former IRS revenue auditor) who did my business taxes for years as I traveled from State to State. He was truthful in telling me that he was only as good as the information I supplied him and all he did was input the numbers into a tax software program. He said the best, most up to date, user friendly, and all-encompassing of the most complicated situations was TurboTax. Other programs pale in comparison.
Date published: 2023-03-22
Rated 2 out of 5 by from Misinformation There wasn't a free option and I was forced to select the $59 deluxe option to file. I selected that since I couldn't move forward without selecting one. When I was getting closer to finishing my taxes, I noticed that there was a charge for $59 for my federal and $59 for my state. Which was not clearly stated when I was forced to select that option. I don't get why some of my peers don't have to pay the $59 and can use Turbotax for free. Why do I have to be forced to use 'deluxe' when I've filed for free in the past.
Date published: 2023-03-22
Rated 4 out of 5 by from TurboTax is good, better if they stopped upselling It’s getting easier to use every year - a combo of me knowing the platform and improvements. It would be helpful if they didn’t try to upsell their products repeatedly during the process.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 279
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is a disppointment I have been with this software since its beginning. While it may be technically correct is far from being user friendly. It appears too many people are working on various portions of the software without anyone overseeing the entire package for consistency and functionality
Date published: 2023-03-22
Rated 5 out of 5 by from fast and simple fast and simple, made it very easy to file, will use again next year
Date published: 2023-03-22
Rated 5 out of 5 by from Good Deal As long as you don't have a complex tax return Turbo tax is awesome. Very easy to use and navigate. I've been using for several years now, with no issues.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is easy Everything went well, no problems. Happy with my refunds.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo is a great service for free Great and easy to understand. I enjoyed working with this company.
Date published: 2023-03-22
Rated 5 out of 5 by from Awesome Love using turbo easy, fast and convenient.. ty turbo tax....
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax is wonderful! That was the very first time for me to do Taxes myself. And it was awesome! There was help and support on every other step! Thanks a lot!
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is the Best I have used TurboTax for over a decade, first recommended to me by my CPA (former IRS revenue auditor) who did my business taxes for years as I traveled from State to State. He was truthful in telling me that he was only as good as the information I supplied him and all he did was input the numbers into a tax software program. He said the best, most up to date, user friendly, and all-encompassing of the most complicated situations was TurboTax. Other programs pale in comparison.
Date published: 2023-03-22
Rated 2 out of 5 by from Misinformation There wasn't a free option and I was forced to select the $59 deluxe option to file. I selected that since I couldn't move forward without selecting one. When I was getting closer to finishing my taxes, I noticed that there was a charge for $59 for my federal and $59 for my state. Which was not clearly stated when I was forced to select that option. I don't get why some of my peers don't have to pay the $59 and can use Turbotax for free. Why do I have to be forced to use 'deluxe' when I've filed for free in the past.
Date published: 2023-03-22
Rated 4 out of 5 by from TurboTax is good, better if they stopped upselling It’s getting easier to use every year - a combo of me knowing the platform and improvements. It would be helpful if they didn’t try to upsell their products repeatedly during the process.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 279