TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe
CD/Download Reviews

Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
Get extra guidance to maximize deductions and get your biggest tax refund.

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Rated 5 out of 5 by from Turbo Tax was awesome. I was able to speak with a live agent that helped me correct my tax forms and get them sent off. Thank you.
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax was great! Very easy to navigate and found everything I needed
Date published: 2023-03-22
Rated 4 out of 5 by from First time using this!! I did my taxes by myself for the first time and it was very informative and helpful I didn't even have to speak to anyone ! Defiently will be using TurboTax to do my taxes every year
Date published: 2023-03-22
Rated 5 out of 5 by from Great experience Did it myself. Was easy to use! Was fairly easy to understand!
Date published: 2023-03-22
Rated 4 out of 5 by from Still my go to, but My biggest complaint was the $40 charge for having my return sent electronically to my bank. I don't recall that in the past and only saw this after filling out all the required information to have refund sent to my bank. I'll rethink continuing with TurboTax next year.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is awesome and easy to use Fast and very helpful! If you ever have questions or need help, their by your side no matter the time!
Date published: 2023-03-22
Rated 2 out of 5 by from Too Expensive Your fees are too much! I don't think I received any quality service considering I needed to speak to 3 reps. My income is too low to pay a fee of $100 or more.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax Is Great! Turbo Tax is easy to use. I've used Turbo Tax for almost 20 years,now and I love it! The online program gets easier every year. This year I file in less than 2 hours.
Date published: 2023-03-22
Rated 4 out of 5 by from I have used Turbo Tax for over 20 years It can be difficult to navigate through your return as you prepare it. If you save and exit it can be very difficult to get back to where you left off. The community tries to answer this question but why does it take two obscure steps to get back to where you left off? Why not have button to click to get you back to where you last left off?
Date published: 2023-03-22
Rated 5 out of 5 by from Easy and Good for Peace of Mind I've always done our taxes on Turbo Tax myself, but I needed extra help this year. The process was smooth and Yerry and Joni and Michelle were all very helpful.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 273
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was awesome. I was able to speak with a live agent that helped me correct my tax forms and get them sent off. Thank you.
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax was great! Very easy to navigate and found everything I needed
Date published: 2023-03-22
Rated 4 out of 5 by from First time using this!! I did my taxes by myself for the first time and it was very informative and helpful I didn't even have to speak to anyone ! Defiently will be using TurboTax to do my taxes every year
Date published: 2023-03-22
Rated 5 out of 5 by from Great experience Did it myself. Was easy to use! Was fairly easy to understand!
Date published: 2023-03-22
Rated 4 out of 5 by from Still my go to, but My biggest complaint was the $40 charge for having my return sent electronically to my bank. I don't recall that in the past and only saw this after filling out all the required information to have refund sent to my bank. I'll rethink continuing with TurboTax next year.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is awesome and easy to use Fast and very helpful! If you ever have questions or need help, their by your side no matter the time!
Date published: 2023-03-22
Rated 2 out of 5 by from Too Expensive Your fees are too much! I don't think I received any quality service considering I needed to speak to 3 reps. My income is too low to pay a fee of $100 or more.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax Is Great! Turbo Tax is easy to use. I've used Turbo Tax for almost 20 years,now and I love it! The online program gets easier every year. This year I file in less than 2 hours.
Date published: 2023-03-22
Rated 4 out of 5 by from I have used Turbo Tax for over 20 years It can be difficult to navigate through your return as you prepare it. If you save and exit it can be very difficult to get back to where you left off. The community tries to answer this question but why does it take two obscure steps to get back to where you left off? Why not have button to click to get you back to where you last left off?
Date published: 2023-03-22
Rated 5 out of 5 by from Easy and Good for Peace of Mind I've always done our taxes on Turbo Tax myself, but I needed extra help this year. The process was smooth and Yerry and Joni and Michelle were all very helpful.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 273