TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe
CD/Download Reviews

Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
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Rated 1 out of 5 by from Sure whatever Thanks but it’s still a rip off and when I tried talking to someone in the chat they were not responding at all
Date published: 2023-03-29
Rated 5 out of 5 by from Very good Have been using TurboTax for several years and find it easy to use, no mistakes, and very accuratea
Date published: 2023-03-29
Rated 3 out of 5 by from Not really satisfied I checked the box to file free. When I got to the end I had a charge of $59.00. I checked the box to just pay that fee from my return, and I got charged another $39.00
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax, Great Support! Had one issue with 1099-R, spoke with a representative who walked me through the process. Very easy. She was quick, pleasant and thorough. Call took me less than 5 minutes and I was able to complete my filing.
Date published: 2023-03-29
Rated 3 out of 5 by from Confusing from One Year to the Next I purchased Turbo for 2021 taxes and did my taxes. This year 2022 - I purchased Turbo and did my taxes. To find my AGI, I tried opening my 2021 taxes (I had saved it on my computer). Once I opened 2021 taxes the AGI was BLANK but there was a Two Year Comparison sheet that showed the AGI - So I used that..... BUT Before I could open 2021 Turbo wanted me to Transfer 2021 to 2022 to do my 2022 taxes... BUT I had already done that on the 'new' Turbo that I had purchased for 2022. PLEASE MAKE SOME KIND OF INFORMATION ABOUT OWNING PREVIOUS TURBO AND HOW TO MOVE FORWARD IN THE NEW YEAR!!!!
Date published: 2023-03-29
Rated 4 out of 5 by from good a couple glitches but relatively painless easier to navigate
Date published: 2023-03-29
Rated 5 out of 5 by from First time user The system is very thorough and easy to use. You guys were a lot of help, live and on line.
Date published: 2023-03-29
Rated 5 out of 5 by from EASY FILING EASIER TO FILE FOR TAXES ON OUR OWN AND DOESN'T NEED ANY EXPERTS.
Date published: 2023-03-29
Rated 5 out of 5 by from Simple, easy to follow. Everything is explained to where anyone can understand. Quick and easy.
Date published: 2023-03-29
Rated 5 out of 5 by from Awesome Application Very easy to use and helps guide new customers with answer to questions.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 248
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Sure whatever Thanks but it’s still a rip off and when I tried talking to someone in the chat they were not responding at all
Date published: 2023-03-29
Rated 5 out of 5 by from Very good Have been using TurboTax for several years and find it easy to use, no mistakes, and very accuratea
Date published: 2023-03-29
Rated 3 out of 5 by from Not really satisfied I checked the box to file free. When I got to the end I had a charge of $59.00. I checked the box to just pay that fee from my return, and I got charged another $39.00
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax, Great Support! Had one issue with 1099-R, spoke with a representative who walked me through the process. Very easy. She was quick, pleasant and thorough. Call took me less than 5 minutes and I was able to complete my filing.
Date published: 2023-03-29
Rated 3 out of 5 by from Confusing from One Year to the Next I purchased Turbo for 2021 taxes and did my taxes. This year 2022 - I purchased Turbo and did my taxes. To find my AGI, I tried opening my 2021 taxes (I had saved it on my computer). Once I opened 2021 taxes the AGI was BLANK but there was a Two Year Comparison sheet that showed the AGI - So I used that..... BUT Before I could open 2021 Turbo wanted me to Transfer 2021 to 2022 to do my 2022 taxes... BUT I had already done that on the 'new' Turbo that I had purchased for 2022. PLEASE MAKE SOME KIND OF INFORMATION ABOUT OWNING PREVIOUS TURBO AND HOW TO MOVE FORWARD IN THE NEW YEAR!!!!
Date published: 2023-03-29
Rated 4 out of 5 by from good a couple glitches but relatively painless easier to navigate
Date published: 2023-03-29
Rated 5 out of 5 by from First time user The system is very thorough and easy to use. You guys were a lot of help, live and on line.
Date published: 2023-03-29
Rated 5 out of 5 by from EASY FILING EASIER TO FILE FOR TAXES ON OUR OWN AND DOESN'T NEED ANY EXPERTS.
Date published: 2023-03-29
Rated 5 out of 5 by from Simple, easy to follow. Everything is explained to where anyone can understand. Quick and easy.
Date published: 2023-03-29
Rated 5 out of 5 by from Awesome Application Very easy to use and helps guide new customers with answer to questions.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 248