TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe
CD/Download Reviews
Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
Get extra guidance to maximize deductions and get your biggest tax refund.
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Rated 1 out of 5 by
4baggerz21 from
Sure whatever
Thanks but it’s still a rip off and when I tried talking to someone in the chat they were not responding at all
Date published: 2023-03-29
Rated 5 out of 5 by
74aria from
Very good
Have been using TurboTax for several years and find it easy to use, no mistakes, and very accuratea
Date published: 2023-03-29
Rated 3 out of 5 by
Swim50 from
Not really satisfied
I checked the box to file free. When I got to the end I had a charge of $59.00. I checked the box to just pay that fee from my return, and I got charged another $39.00
Date published: 2023-03-29
Rated 5 out of 5 by
NinaGeorge from
Turbo Tax, Great Support!
Had one issue with 1099-R, spoke with a representative who walked me through the process. Very easy. She was quick, pleasant and thorough. Call took me less than 5 minutes and I was able to complete my filing.
Date published: 2023-03-29
Rated 3 out of 5 by
Mickypegleg from
Confusing from One Year to the Next
I purchased Turbo for 2021 taxes and did my taxes. This year 2022 - I purchased Turbo and did my taxes. To find my AGI, I tried opening my 2021 taxes (I had saved it on my computer). Once I opened 2021 taxes the AGI was BLANK but there was a Two Year Comparison sheet that showed the AGI - So I used that..... BUT Before I could open 2021 Turbo wanted me to Transfer 2021 to 2022 to do my 2022 taxes... BUT I had already done that on the 'new' Turbo that I had purchased for 2022. PLEASE MAKE SOME KIND OF INFORMATION ABOUT OWNING PREVIOUS TURBO AND HOW TO MOVE FORWARD IN THE NEW YEAR!!!!
Date published: 2023-03-29
Rated 4 out of 5 by
supernot from
good
a couple glitches but relatively painless easier to navigate
Date published: 2023-03-29
Rated 5 out of 5 by
NMAlfalfa from
First time user
The system is very thorough and easy to use. You guys were a lot of help, live and on line.
Date published: 2023-03-29
Rated 5 out of 5 by
ELLEN2023123 from
EASY FILING
EASIER TO FILE FOR TAXES ON OUR OWN AND DOESN'T NEED ANY EXPERTS.
Date published: 2023-03-29
Rated 5 out of 5 by
GeoBar from
Simple, easy to follow.
Everything is explained to where anyone can understand. Quick and easy.
Date published: 2023-03-29
Rated 5 out of 5 by
Adam Nuclear from
Awesome Application
Very easy to use and helps guide new customers with answer to questions.
All TurboTax® Offerings Reviews - Page 248
Date published: 2023-03-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
4baggerz21 from
Sure whatever
Thanks but it’s still a rip off and when I tried talking to someone in the chat they were not responding at all
Date published: 2023-03-29
Rated 5 out of 5 by
74aria from
Very good
Have been using TurboTax for several years and find it easy to use, no mistakes, and very accuratea
Date published: 2023-03-29
Rated 3 out of 5 by
Swim50 from
Not really satisfied
I checked the box to file free. When I got to the end I had a charge of $59.00. I checked the box to just pay that fee from my return, and I got charged another $39.00
Date published: 2023-03-29
Rated 5 out of 5 by
NinaGeorge from
Turbo Tax, Great Support!
Had one issue with 1099-R, spoke with a representative who walked me through the process. Very easy. She was quick, pleasant and thorough. Call took me less than 5 minutes and I was able to complete my filing.
Date published: 2023-03-29
Rated 3 out of 5 by
Mickypegleg from
Confusing from One Year to the Next
I purchased Turbo for 2021 taxes and did my taxes. This year 2022 - I purchased Turbo and did my taxes. To find my AGI, I tried opening my 2021 taxes (I had saved it on my computer). Once I opened 2021 taxes the AGI was BLANK but there was a Two Year Comparison sheet that showed the AGI - So I used that..... BUT Before I could open 2021 Turbo wanted me to Transfer 2021 to 2022 to do my 2022 taxes... BUT I had already done that on the 'new' Turbo that I had purchased for 2022. PLEASE MAKE SOME KIND OF INFORMATION ABOUT OWNING PREVIOUS TURBO AND HOW TO MOVE FORWARD IN THE NEW YEAR!!!!
Date published: 2023-03-29
Rated 4 out of 5 by
supernot from
good
a couple glitches but relatively painless easier to navigate
Date published: 2023-03-29
Rated 5 out of 5 by
NMAlfalfa from
First time user
The system is very thorough and easy to use. You guys were a lot of help, live and on line.
Date published: 2023-03-29
Rated 5 out of 5 by
ELLEN2023123 from
EASY FILING
EASIER TO FILE FOR TAXES ON OUR OWN AND DOESN'T NEED ANY EXPERTS.
Date published: 2023-03-29
Rated 5 out of 5 by
GeoBar from
Simple, easy to follow.
Everything is explained to where anyone can understand. Quick and easy.
Date published: 2023-03-29
Rated 5 out of 5 by
Adam Nuclear from
Awesome Application
Very easy to use and helps guide new customers with answer to questions.
All TurboTax® Offerings Reviews - Page 248
Date published: 2023-03-29