TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe
CD/Download Reviews

Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
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Rated 5 out of 5 by from Turbo Taxx Was Amazing! My agent Ben L. was amazing. He helped me through the whole process and was so nice and understanding. TurboTax will be my new way of filing! Thank you
Date published: 2023-03-29
Rated 1 out of 5 by from Glitch with 8962 I was rejected several times because a form was being included that wasn't applicable. Turbotax said they would fix but I had to try and fix it several times.
Date published: 2023-03-29
Rated 2 out of 5 by from Lost 2021 TurboTax info While working on my 2022 taxes, I opened my 2021 taxes. After an update, all of my 2021 data was deleted from my TurboTax file :( Thankfully I had a paper backup.
Date published: 2023-03-29
Rated 5 out of 5 by from Taxes made easy I always love using TurboTax because they make something that can easily be stressful, very simple and understandable. Thank you TurboTax
Date published: 2023-03-29
Rated 5 out of 5 by from Have used for 30+ years I have used Turbo Tax since if first came out. I have never had a problem with it. I have always felt safe an secure and my taxes are correct.
Date published: 2023-03-29
Rated 1 out of 5 by from Such predatory UI Why wasn't I made aware that I'd have to pay so much. My filling was very simple and I'll be using a different service next year, it really wasn't worth 120 dollars. I finished my filing in 34 mins, not cause you're app was great or anything, I had one w2 and nothing else.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax was great! The live assistants helped me tremendously. They were friendly and very polite.
Date published: 2023-03-29
Rated 5 out of 5 by from Very Easy to use! Nothing hard about using this and with the helps, I think anyone can use it.
Date published: 2023-03-29
Rated 1 out of 5 by from Turbo Tax is Not What It Used To Be! Turbo tax is now complicated to use, takes an exorbitant amount of time and is confusing. I have used them for more than 20 years and this will be the last.
Date published: 2023-03-29
Rated 3 out of 5 by from TurboTax Sucks in Places The requirement to enter the K-1 in more than one location when Box 1 & 2 has data is deplorable. With what TurboTax charges, it should be able to pay people enough to figure out how to make the K-1 process simpler.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 234
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Taxx Was Amazing! My agent Ben L. was amazing. He helped me through the whole process and was so nice and understanding. TurboTax will be my new way of filing! Thank you
Date published: 2023-03-29
Rated 1 out of 5 by from Glitch with 8962 I was rejected several times because a form was being included that wasn't applicable. Turbotax said they would fix but I had to try and fix it several times.
Date published: 2023-03-29
Rated 2 out of 5 by from Lost 2021 TurboTax info While working on my 2022 taxes, I opened my 2021 taxes. After an update, all of my 2021 data was deleted from my TurboTax file :( Thankfully I had a paper backup.
Date published: 2023-03-29
Rated 5 out of 5 by from Taxes made easy I always love using TurboTax because they make something that can easily be stressful, very simple and understandable. Thank you TurboTax
Date published: 2023-03-29
Rated 5 out of 5 by from Have used for 30+ years I have used Turbo Tax since if first came out. I have never had a problem with it. I have always felt safe an secure and my taxes are correct.
Date published: 2023-03-29
Rated 1 out of 5 by from Such predatory UI Why wasn't I made aware that I'd have to pay so much. My filling was very simple and I'll be using a different service next year, it really wasn't worth 120 dollars. I finished my filing in 34 mins, not cause you're app was great or anything, I had one w2 and nothing else.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax was great! The live assistants helped me tremendously. They were friendly and very polite.
Date published: 2023-03-29
Rated 5 out of 5 by from Very Easy to use! Nothing hard about using this and with the helps, I think anyone can use it.
Date published: 2023-03-29
Rated 1 out of 5 by from Turbo Tax is Not What It Used To Be! Turbo tax is now complicated to use, takes an exorbitant amount of time and is confusing. I have used them for more than 20 years and this will be the last.
Date published: 2023-03-29
Rated 3 out of 5 by from TurboTax Sucks in Places The requirement to enter the K-1 in more than one location when Box 1 & 2 has data is deplorable. With what TurboTax charges, it should be able to pay people enough to figure out how to make the K-1 process simpler.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 234