TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe
CD/Download Reviews

Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
Get extra guidance to maximize deductions and get your biggest tax refund.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Phenomenal Great, easy to use tax service! I recommend to my friends every year.
Date published: 2023-03-28
Rated 5 out of 5 by from Review Was easy peasy. I would rather not continue to put words on this.
Date published: 2023-03-28
Rated 1 out of 5 by from Turbo tax gets worse every year. Much of the information prompted by Turbotax don't match the information on 1099's or other forms--and poor documentation if you try to figure it out. No way to print out just the forms that have data. Hard to go back and forth to edit an error I made.Takes longer, costs more. Prompts for Form 1095 B puts you In a dead end. Does anyone at Turbotax ever try to use their program???? Loading data from institutions (banks etc don't work). I don't understand the great reviews. Not great by my standards. GRRR
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo Tax is a very beneficial tool. The basic product is sufficient, however there are a few shortfalls with regards to definitions, explanations and overall general support.
Date published: 2023-03-27
Rated 2 out of 5 by from DOES THE TAXES BUT NOT FREE! I PURCHASED THIS VERSION SO THERE WOULD BE NO FILING FEES...WHEN DONE WAS CHARGED $40.00 TO FILE MY FREE FILING TAXES! I SUPPOSE ITS CHEAPER THAN A CPA, BUT NOT SPECIFIED PRIOR TO PURCHASE
Date published: 2023-03-27
Rated 5 out of 5 by from turbo tax is amazing and easy Turbo tax is super easy and fast, super easy to understand and apply.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax ROCKS easy to follow instructions. double check my math to make sure it was correct
Date published: 2023-03-27
Rated 4 out of 5 by from Hidden Fees I love using Turbo Tax. It is very easy and user friendly... but, I was forced to upgrade to $59 because of a Health Savings Account that my family does not use! Then I get to the final page and I'm being charged ANOTHER $39 on top of that to use my return to pay for the $59 that I don't want to spend! That's annoying! Just call it $98 and be done with it!
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax made this process easy This made the process so easy. Told me which boxes needed to go where and i could easily snap a picture of all my W-2's and account info. Made it easy to check against the information it put. Made this entire process simple easy and streamlined
Date published: 2023-03-27
Rated 5 out of 5 by from Super Easy and I had two states to do Did federal and two states with rentals all in less than 3 hours. Had to get help a couple of times and people were very nice and informative. Got me back on track. This was my 8th year and as always well worth the price.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 163
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Phenomenal Great, easy to use tax service! I recommend to my friends every year.
Date published: 2023-03-28
Rated 5 out of 5 by from Review Was easy peasy. I would rather not continue to put words on this.
Date published: 2023-03-28
Rated 1 out of 5 by from Turbo tax gets worse every year. Much of the information prompted by Turbotax don't match the information on 1099's or other forms--and poor documentation if you try to figure it out. No way to print out just the forms that have data. Hard to go back and forth to edit an error I made.Takes longer, costs more. Prompts for Form 1095 B puts you In a dead end. Does anyone at Turbotax ever try to use their program???? Loading data from institutions (banks etc don't work). I don't understand the great reviews. Not great by my standards. GRRR
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo Tax is a very beneficial tool. The basic product is sufficient, however there are a few shortfalls with regards to definitions, explanations and overall general support.
Date published: 2023-03-27
Rated 2 out of 5 by from DOES THE TAXES BUT NOT FREE! I PURCHASED THIS VERSION SO THERE WOULD BE NO FILING FEES...WHEN DONE WAS CHARGED $40.00 TO FILE MY FREE FILING TAXES! I SUPPOSE ITS CHEAPER THAN A CPA, BUT NOT SPECIFIED PRIOR TO PURCHASE
Date published: 2023-03-27
Rated 5 out of 5 by from turbo tax is amazing and easy Turbo tax is super easy and fast, super easy to understand and apply.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax ROCKS easy to follow instructions. double check my math to make sure it was correct
Date published: 2023-03-27
Rated 4 out of 5 by from Hidden Fees I love using Turbo Tax. It is very easy and user friendly... but, I was forced to upgrade to $59 because of a Health Savings Account that my family does not use! Then I get to the final page and I'm being charged ANOTHER $39 on top of that to use my return to pay for the $59 that I don't want to spend! That's annoying! Just call it $98 and be done with it!
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax made this process easy This made the process so easy. Told me which boxes needed to go where and i could easily snap a picture of all my W-2's and account info. Made it easy to check against the information it put. Made this entire process simple easy and streamlined
Date published: 2023-03-27
Rated 5 out of 5 by from Super Easy and I had two states to do Did federal and two states with rentals all in less than 3 hours. Had to get help a couple of times and people were very nice and informative. Got me back on track. This was my 8th year and as always well worth the price.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 163