TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe
CD/Download Reviews

Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
Get extra guidance to maximize deductions and get your biggest tax refund.

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Rated 5 out of 5 by from TurboTax is a time-saver Great program. Easy to maneuver through and always a drop down if you don't quite understand what you need to do. Information was helpful and the entire program was fast
Date published: 2023-03-28
Rated 3 out of 5 by from Not enough tips on how to find answers You asked for clarification on some of the forms that I uploaded. Good. But no clear way to tell exactly what forms those were. A pic of the uploaded form would help.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax was great It was detailed yet intuitive. Easy as could be :-)
Date published: 2023-03-28
Rated 1 out of 5 by from Greedy, greedy, greedy I bought the intuit Turbo tax from costco thinking I was getting it without having to pay for the State to efile Thats why I bought it. $25.00 dollars to efile the state while the fed is free to efile. Read the fine print. It allows you to do the state but to efile is another $25.00. Keep throwing money at you guys always trying to get more!!!! Price keeps going up more and more. ALso if you wait longer it charges you more. My kids I can do for free, but if you don't know that you would end up paying $25.00 for each kid for the basic platform. Very Low you are for that move.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy Peasy Took less than 30 minutes! Each year we have used TT and every year it is FAST and Reliable
Date published: 2023-03-28
Rated 3 out of 5 by from Marginal explanations were not very comprehensive and found it difficult to navigate and find some categories like general casualty losses, particularly as it relates to automobiles.
Date published: 2023-03-28
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE. Awesome program that goes through all the details.
Date published: 2023-03-28
Rated 2 out of 5 by from Like Turbotax less every year I hate all the surprise filing fees and program fees at the end. Plus, it doesn't handle K-1 forms very well and its always frustrating to make it work.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy and fast Nice easy user interface - suprised how user friendly it was
Date published: 2023-03-28
Rated 1 out of 5 by from Too Many Hidden Fees! I bought the TurboTax download from Amazon. They made it sound like I could file my Federal and state taxes for $45, but this is far from true. They bring up multiple hidden fees throughout the process. They know that once you've already paid the $45 and put in your information, that you just decide to keep going despite the fees. By the end of it, it cost me about $220 to file my Federal and state taxes, because of extra fees that are not disclosed upfront like a fees for e-filing and processing the refund. Companies should be paid fairly for the services they provide, but be upfront and honest about the total price at the beginning!
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 156
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is a time-saver Great program. Easy to maneuver through and always a drop down if you don't quite understand what you need to do. Information was helpful and the entire program was fast
Date published: 2023-03-28
Rated 3 out of 5 by from Not enough tips on how to find answers You asked for clarification on some of the forms that I uploaded. Good. But no clear way to tell exactly what forms those were. A pic of the uploaded form would help.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax was great It was detailed yet intuitive. Easy as could be :-)
Date published: 2023-03-28
Rated 1 out of 5 by from Greedy, greedy, greedy I bought the intuit Turbo tax from costco thinking I was getting it without having to pay for the State to efile Thats why I bought it. $25.00 dollars to efile the state while the fed is free to efile. Read the fine print. It allows you to do the state but to efile is another $25.00. Keep throwing money at you guys always trying to get more!!!! Price keeps going up more and more. ALso if you wait longer it charges you more. My kids I can do for free, but if you don't know that you would end up paying $25.00 for each kid for the basic platform. Very Low you are for that move.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy Peasy Took less than 30 minutes! Each year we have used TT and every year it is FAST and Reliable
Date published: 2023-03-28
Rated 3 out of 5 by from Marginal explanations were not very comprehensive and found it difficult to navigate and find some categories like general casualty losses, particularly as it relates to automobiles.
Date published: 2023-03-28
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE. Awesome program that goes through all the details.
Date published: 2023-03-28
Rated 2 out of 5 by from Like Turbotax less every year I hate all the surprise filing fees and program fees at the end. Plus, it doesn't handle K-1 forms very well and its always frustrating to make it work.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy and fast Nice easy user interface - suprised how user friendly it was
Date published: 2023-03-28
Rated 1 out of 5 by from Too Many Hidden Fees! I bought the TurboTax download from Amazon. They made it sound like I could file my Federal and state taxes for $45, but this is far from true. They bring up multiple hidden fees throughout the process. They know that once you've already paid the $45 and put in your information, that you just decide to keep going despite the fees. By the end of it, it cost me about $220 to file my Federal and state taxes, because of extra fees that are not disclosed upfront like a fees for e-filing and processing the refund. Companies should be paid fairly for the services they provide, but be upfront and honest about the total price at the beginning!
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 156