TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe
CD/Download Reviews

Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
Get extra guidance to maximize deductions and get your biggest tax refund.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was easy and kept me on the right track Turbo tax was easy and covered thing I didn't think of
Date published: 2023-03-19
Rated 4 out of 5 by from I couldn't do my taxes without it! I've relied on TurboTax for the past 7 years and am always happy with the service. For a reasonable fee, I get step by step instructions through the process. This year I utilized the Live Tax Expert twice and it was definitely helpful. I was somewhat surprised that they didn't know the answers to all of my questions immediately, but they helped me find the right answers and feel confident in my filing.
Date published: 2023-03-19
Rated 5 out of 5 by from Great App It was a little confusing because we are not very computer saavy. But you guided us through it.
Date published: 2023-03-19
Rated 5 out of 5 by from User Friendly This was the second time that I have used Turbo Tax On Line - the software has gotten easier , using layman terms
Date published: 2023-03-19
Rated 3 out of 5 by from tax terms Better and simpler explanations of tax terms. I suggest you get a person who is unfamiliar with tax terminology and ask them to review and recommend wording changes.
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome Really easy to use everything , been using turbo tax 4 years now!
Date published: 2023-03-19
Rated 4 out of 5 by from Makes life easy I have all good experience except that anyone totally new to tax returns might end up spending a lot of money on the extra options if they don't know what they are doing.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbox Tax is Great Turbo Tax is awesome. It helps to make my life easier and comfortable, every time that time of year comes to file taxes
Date published: 2023-03-19
Rated 4 out of 5 by from Does the job but assumes you know more than should I've been using TurboTax Premier for years. It does the job but there are sections that they give little explanation for and no links to help, which suggests they assume you know more than you should need to know about the tax code. Its job is to educate and lead when in Easy Step. It has gotten lamer over the years with fewer helps and links. I do like the list of topics approach and let you step through them or jump back to a previously topic already stepped through. Suggestions for TurboTax (if they read these): * Don't ask me about carry-overs when you did my taxes last year! You have the data (or should have it). * Make UI Yes/No consistent... sometimes Yes/No is in the space above the buttons, other times it is on the buttons. * Remember previous settings. Many do but not all! * Add more links to layperson's language explanations for anything beyond the simple terms. * Your OR state help/explanations is pretty skimpy!
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is Awesome and Easy to use Turbo tax is easy use. I recommend it to anyone. Also, they have great offers for protection and legacy creation.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 112
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was easy and kept me on the right track Turbo tax was easy and covered thing I didn't think of
Date published: 2023-03-19
Rated 4 out of 5 by from I couldn't do my taxes without it! I've relied on TurboTax for the past 7 years and am always happy with the service. For a reasonable fee, I get step by step instructions through the process. This year I utilized the Live Tax Expert twice and it was definitely helpful. I was somewhat surprised that they didn't know the answers to all of my questions immediately, but they helped me find the right answers and feel confident in my filing.
Date published: 2023-03-19
Rated 5 out of 5 by from Great App It was a little confusing because we are not very computer saavy. But you guided us through it.
Date published: 2023-03-19
Rated 5 out of 5 by from User Friendly This was the second time that I have used Turbo Tax On Line - the software has gotten easier , using layman terms
Date published: 2023-03-19
Rated 3 out of 5 by from tax terms Better and simpler explanations of tax terms. I suggest you get a person who is unfamiliar with tax terminology and ask them to review and recommend wording changes.
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome Really easy to use everything , been using turbo tax 4 years now!
Date published: 2023-03-19
Rated 4 out of 5 by from Makes life easy I have all good experience except that anyone totally new to tax returns might end up spending a lot of money on the extra options if they don't know what they are doing.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbox Tax is Great Turbo Tax is awesome. It helps to make my life easier and comfortable, every time that time of year comes to file taxes
Date published: 2023-03-19
Rated 4 out of 5 by from Does the job but assumes you know more than should I've been using TurboTax Premier for years. It does the job but there are sections that they give little explanation for and no links to help, which suggests they assume you know more than you should need to know about the tax code. Its job is to educate and lead when in Easy Step. It has gotten lamer over the years with fewer helps and links. I do like the list of topics approach and let you step through them or jump back to a previously topic already stepped through. Suggestions for TurboTax (if they read these): * Don't ask me about carry-overs when you did my taxes last year! You have the data (or should have it). * Make UI Yes/No consistent... sometimes Yes/No is in the space above the buttons, other times it is on the buttons. * Remember previous settings. Many do but not all! * Add more links to layperson's language explanations for anything beyond the simple terms. * Your OR state help/explanations is pretty skimpy!
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is Awesome and Easy to use Turbo tax is easy use. I recommend it to anyone. Also, they have great offers for protection and legacy creation.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 112