Rated 5 out of 5 by Jenna143 Best help ever!!!
Was having so much trouble with the Turbo Tax CD I purchased at Costco. Called your customer service department and received so much support!!!
March 26, 2015
Rated 4 out of 5 by BMWGypsy Easy to use
Overall easy to use program, questions and walk through process made the preparation of my tax fairly easy or as easy as our tax system allows.
March 22, 2015
Rated 3 out of 5 by wbenn2 Capital Gains
I was really disappointed when I bought TurboTax only to discover that I need Premier this year to deal with Cap Gains. You did right by giving the free upgrade.
If Cap Gains are not included next year in the Deluxe version, I am likely to use a competitor.
March 28, 2015
Rated 5 out of 5
by OdessaResident I love my Refund
I have been using TurboTax since version 1 was released. This is the only Tax software I use. Each year the design gets easier and easier to use with more and more flexibility. I don't have to do a lot of thinking, just answer the questions.
April 11, 2015
Rated 5 out of 5 by tudo We like the friendly terminology. Simple to enter, navigate, and e-file. Works on an apple! Nice help/aids, including links to websites.
Ability to upgrade software instantly is convenient.
A little confusing on whether forms are ready to be filed or not.
March 22, 2015
Rated 5 out of 5 by FilingInBend Excellent phone support
I appreciate the 'we will call you back' option instead of having to wait on hold. The customer support person was able to identify the problems immediately and help me with two questions, I was able to progress and finish my Federal taxes within 5 minutes.
March 27, 2015
Rated 5 out of 5 by BobePete Great way to compute and file!
TurboTax is performing a great public service by offering their product. It should embarrass the heck out of Congress to allow a tax code so complex that the average person needs expert help to simply file a return. Write your Congressional representatives!
April 5, 2015
Rated 4 out of 5 by TerryMyrna Very thorough
Thought RMD's only applied to retirement investment accounts (IRAs, etc.) Confusing when asked about a RMD relative to a State retirement plan.
March 2, 2015
Rated 4 out of 5 by AthenaRoz easy to correct errors
Please don't change what your individualized turbo tax will do from one year to another, weather basic, deluxe or exc. An old person like me has a hard time adjusting to not being prepared before we start doing taxes. Although It was easy for me to upgrade.
March 6, 2015
Rated 4 out of 5 by NanfromMN Turbo Tax Premier 2014
I have used Turbo Tax for the last 5 years and find it to be all-inclusive. This year I had some investments because of inheritance and it was all easy to understand. However, it still took me 3.5 hours to finish everything! Next year will be easier/faster!
March 14, 2015
Rated 5 out of 5 by Kennyh312 Easy
I lost my data file om my computer with last years taxes and thought it would be hard to do my 2014 tax return but with Turbo tax it was easy .
February 14, 2015
Rated 5 out of 5 by CamtheTaxMan Easy Peasy Lemon Squeezy
Transferring data from the previous year saves a lot of time. Having the program do all the calculations saves a lot of time. Printing the return with mailing instructions saves a lot of time. Easily the best tax software out there. Recommended to everyone.
February 22, 2015
Rated 4 out of 5 by PK44 Knocked it out!
Great software and service. My only complaint is having to purchase (enter my credit card info) multiple times. Single purchase would be great!
March 5, 2015
Rated 5 out of 5 by LoveMountains TURBO TAX is great!
Turbo Tax is easy to use, and it makes sure you don't omit any income, deductions, or other information. I especially like that you can download tax related data from your investment accounts quickly. I would not want to manually input all that information!
February 28, 2015
Rated 5 out of 5 by jht4 It is user friendly and liked the capability of downloading information from investment institutions. Saved time from manually inputting sales.
March 21, 2015
Rated 2 out of 5 by CAKaroo The worst intuit product ever! I know as I have used this product for the past 3 years. Sold me an up-grade I didn't need and then, just before e-file informed me my State e-file would cost an additional 24.99. Needless to say, I am not happy with Turbo Tax
April 5, 2015
Rated 4 out of 5 by soloist easy filing
I expected the Quicken to Turbotax to be more seamless.
I list medical in different classifications, but the program tends to lump it. I have to break it up to the different areas.
Retirement accounts that are not taxed, are not separated by either program.
February 19, 2015
Rated 4 out of 5 by CSBeancounter Upset that Deluxe Was Changed
Very upset that they changed the Turbo Tax Deluxe to not include investment sale reporting. The box does not clearly state that it was changed.
February 6, 2015
Rated 3 out of 5 by jsmith761 Too Expensive
The continual increase in the price of Turbo Tax and cost of filing. This will be my last year of using Turbo Tax, simply getting to expensive. I will be going with one of the other programs next year after using the program since 1992 to current year 2014.
February 9, 2015
Rated 5 out of 5
by JD66 Almost Enjoyable
Using the TurboTax Premier makes the entire process fairly quick and very understandable. Logical guidance through each step, with access to more in-depth explanations if needed, work very well. I have been a TurboTax user for years and will continue to be.
April 13, 2015
Rated 5 out of 5 by bsbchrissy Eased my anxiety
The program is very user friendly. It walks you through the steps with simply worded questions that are easy to understand and do not confuse the user. The simple wording and step by step guidance of the program eased my anxiety over the matter. Thanks TT!!
April 15, 2015
Rated 2 out of 5 by jdbrubaker extremely disappointed with the 2014 TurboTax Deluxe.
Failed to input all forms needed, which required an additional purchase of thirty dollars to complete return. Pay thirty dollars for than needed, and get twenty five dollars back. Not a very good deal!!!
February 4, 2015
Rated 4 out of 5 by Cetta Sweet Refund
Turbo Tax was very easy to use. I love that it includes a free state program, but did not like that an additional state program was additional.
March 9, 2015
Rated 4 out of 5 by BostonStrong703 Worked well but I was a little surprised to see a total distribution rollover show up as income in a couple of places.
(zero tax was due on it)
March 14, 2015
Rated 4 out of 5 by flyeaglesfly clean up
why have to repeatedly answer already answered questions? why at end have to fill out blank unused forms just because they were used last year.
April 3, 2015
Rated 3 out of 5 by RUFOUS TURBOTAX 2014
I HAD MORE DIFFICULTIES WITH TURBO TAX 2014 THAN I HAVE EVER HAD, AND I HAVE USED IT FOR OVER 10 YEARS. FROM BEING FORCED TO USE THE PREMIER VERSION TO HAVING DIFFICULTIES WITH THE TRANSMISSION OF THE RETURN I WILL CONSIDER USING ANOTHER SOFTWARE NEXT YEAR.
March 17, 2015
Rated 5 out of 5 by MIKEinVa2015 TurboTax2015
While I appreciate that TurboTax automatically updated me to Premier this year I do not understand the reason that they moved the forms around.
March 8, 2015
Rated 5 out of 5 by Shuryke1 Best Return Ever!!
I was unable to find my completed tax return. I called the help line and was directed as what to do. The agent stayed on the phone with me until it was completed. In fact, she worked well beyond her quitting time to help me with my issues. Job well done!!!!
April 23, 2015
Rated 1 out of 5 by pegitha SO frustrating
WAY too much time/screens spent on obscure items and fairly complicated / time consuming to enter more typical items. VERY frustrating product.
April 12, 2015
Rated 1 out of 5 by ElwoodPSuggins Too Expensive/Too Many Extra Fees
Package is always easy to use but this year the fees to
file state returns, convenience fees for credit cards and
add-on for Premium version for investment income is
like buying a used car one door and tire at at time.
Cut down on the nickel and dime fees.
April 13, 2015