Rated 4 out of 5 by BMnVM Tax Year 2014 Returns
Wile doing my State (CA) return, Turbo Tax did not perform any step-by-step prompting. It ran through some calculations and said it was done. My K1 differences between Fed & State were skipped. Had I not known they were needed, my taxes would have been wrong since the review showed no errors. After closing & restarting, the step-by-step worked. However, clicking between Federal Taxes, State Taxes, & Review tabs caused loss of placeholder so it did not return to last entry point..
April 7, 2015
Rated 4 out of 5 by Turbotaxuser59 Good product
I have used TurboTax for many years and have found it to be a reliable and easy to use product. I was VERY disappointed to find that the Deluxe version I used for so long was suddenly downgraded by having investment forms removed. I don't have a lot of investments and even though I got a free *upgrade*, I will now be required to pay more next year for the Premier version for the one form I need to use - or change to a different product or service. This does not delight me at all.
February 5, 2015
Rated 2 out of 5 by wool25ab 2014 Tax Returns
Instructions to correct errors on MLP K-1 entries are very confusing. Instructions refer me to the data entry on various Federal forms, rather than telling me to correct the data that I entered during the data entry process. Also, entering MLP sale information is confusing; descriptions used by Turbo Tax do not match descriptions typically used on the K-1s.
I would not recommend Turbo Tax to anyone who has MLP K-1s, without advising them how difficult entering that data will be.
March 31, 2015
Rated 2 out of 5 by averagebloke Not near as good as previous years
I believe that with the cost of Turbo Tax, they should provide answers to questions, instead of having to go to the community for help. They could have a hotline either by phone or online to provide some direct help to their customers. I think Turbo Tax has gone downhill, especially the last couple of years. I have used Turbo Tax for years & have noticed the difference. Also some of the forms in previous years were missing in this years turbo tax & they charged extra to get them.
March 14, 2015
Rated 5 out of 5 by Gotmorethisyear Great product!
I have used Turbo Tax since 2009 and find the product very easy to use. It walks you through your taxes with easy to answer questions. I used to use H&R Block (where the tax preparer input my info into a software program). I can do that myself and save money by using Turbo Tax. Every deduction is found. I also like that it compares your taxes from year to year! This actually helped me find a huge deduction that I almost forgot to include this year!! Added 1500 to my refund! Yay!!
February 22, 2015
Rated 3 out of 5 by qwerty9 Health care Verification Questions
My young adult children used turbo tax to file.
Concerning health care:
Even though they were listed as dependents on my taxes.
The health care question did not ask if they were covered under my my heath care. it only asked if they were covered by their employer or if they purchased health care options as required by law.
In their case it was not any of turbo tax choices.
Even though they do not have full time jobs they chose by employer since they are covered under my employer
March 27, 2015
Rated 3 out of 5 by NHFL Long Time User Disappointed
I have been a user of Turbo Tax since it was introduced in the 80's as a DOS product. A few years ago I was disappointed when you put in a provision that the return could only be printed from the computer that the software was installed on. You quickly backed away from that move. Now with this years product you try to pull a fast one again that you had to back away from.
Next year I will not buy your product if there are any surprises.
Pretty sad outlook from a LONG TIME USER!!
April 3, 2015
Rated 5 out of 5 by SteveMpls makes it so easy
I've been using Turbo Tax for years, hooked by the transfer of previous year records, download of data, its search for all the necessary information and possible problems and deductions, etc., etc. In this first year of retirement, I thought I might have to go to a tax professional to help with the new factors -- withdrawal from retirement accounts, Social Security, etc. -- but that too was handled effortlessly, with a lot of advice about arcane rules that increased my confidence.
March 29, 2015
Rated 5 out of 5 by Keybloke VITA Volunteer
I have used TurboTax from its earliest days and it gets better every year. Changes are usually very intuitive and not hard to follow. I am a Volunteer Income Tax preparer in our library, using the IRS supplied Taxwise software. TurboTax is much easier to use. If there is a way to download financial institution on Taxwise it is not part of the IRS training and is not obvious in any way. It is a feature Taxwise should adopt for ease of use, speed and accuracy. TurboTax is way ahead.
April 7, 2015
Rated 5 out of 5 by wendywe Simple, easy and relatively fast
The software was very easy to use, since I was a Turbo Tax customer last year getting the previous year's information imported was very simple. the software asked questions and then walked me through the process. I was able to stop and save my return to go find other documents and come back right where I left off.
One suggestion for improvement, after asking the questions it would be nice to get a list of additional documents to collect to finish the return in a single session :)
March 22, 2015
Rated 5 out of 5 by FanHI Fixed the goof
I have used TurboTax for years and trust it to accurately and economically prepare my taxes. When you realized that your customers were not going to like the changes you made to Deluxe this year, you promptly accepted the responsibility and repaired the damage. Even your retail vendors like Costco stepped up to make sure that customers understood the steps you had to taken. You can't ask more of a company. The automatic free upgrade to Premier was seamless. I'll be back next year!
March 14, 2015
Rated 2 out of 5 by Syed2 DIY person
I use Turbo Tax to file my takes. I print out form. Do not submit it online because every day there is a hacker hacking peoples data, so I do it old fashioned way, print it and mail it.
I would give it 5 star rating if it has local city tax forms also. Turbo tax does the forms and do not even bother to inform you that you that it has NOT done your local city tax form. If you are not aware of this fact, you will end up with a notice that you have not filed your local city taxes :(
March 8, 2015
Rated 4 out of 5 by RudiW Almost Perfect...
This is the third year I've used a TurboTax product to do my taxes. It is the easiest and most comprehensive tax prep software I've used. I intend to keep using it in the future.
My only criticism is that when it says "checking for missing information" the program doesn't actually check everything. For example, missing information regarding a dependent care provider wasn't caught and my initial return was rejected. I eventually found what was missing and refiled without incident.
March 29, 2015
Rated 5 out of 5 by EyeDidIt Tax Preparation Simplified
Turbo-Tax takes the guess work out of tax preparation. You collect and assemble the data, then follow the Step-by-Step system to fill-in your tax forms. The data is automatically placed on the correct form. You can easily switch from the questionnaire to the appropriate IRS Tax Form to confirm that the data is incorporated correctly. The program gives you instant feedback on the impact your data input had on your overall tax bill - whether it resulted in an amount due or a refund.
March 9, 2015
Rated 5 out of 5 by seemer best yet
been using turbotax on and off for 10 years. every time i think i need an accountant, i realize they did not add value to MY return (although i'm sure they add value for others). my taxes include home sale/purchase as well as investments and children - so my tax situation is somewhat complex. easy to follow, clear questions lead to simple answers. one thing to be aware of....if something does not apply to your specific tax situation, don't enter "0", it's better to leave it blank.
April 12, 2015
Rated 2 out of 5 by swf2014 Lukewarm...
Many of the import items did not work in this year's product. I was forced to key in over 100 financial transactions and redo my It's deductible because it quit working. Also needed an additional state for my daughter that is in college. It is ridiculously expensive to purchase an additional state after already purchasing the premier product. I have used TurboTax for years and have been pleased. This year was a nightmare. I will definitely investigate other products in the future.
March 8, 2015
Rated 3 out of 5 by Geezer38 Fool Me Once
Even though TT pulled back the buy up to Premium subterfuge, I still accepted Tax Cut's offer of a free software download and was pleasantly surprised to find that it was able to import my 2013 data from TT and that it could import my financial data from Fidelity and Vanguard. The user experience with Tax Cut was not quite as user friendly as TT, but it's good to know that Tax Cut Deluxe + State will do everything that I need to do without having to pay up for the Premium version.
April 5, 2015
Rated 4 out of 5 by TTliker TT-2014-review
I have been usingTurbotax for years. It always performs well and gives me what I believe are all of the forms I need for my situation, without leaving money on the table. The program is very good at what it does.
The only negative is that I had to buy a higher level of Turbotax to get the auto-load from my investment accounts per the package inclusions. This increased my cost by about $25 for the program verses the version I bought last year, which a that time included what I need.
February 21, 2015
Rated 2 out of 5 by dw98 payment issue
I have been a long time Deluxe user and my status and income categories have not changed but I was forced to upgrade, for free, to Premier. When trying to pay on my Mac I couldn't get a payment screen for either the upgrade or e-filling state fee. Kept getting a "payment session has timed out" screen. Took nearly two hours to get through these issues for me and my son. Luckily your phone service agents are pleasant and helpful, or my experience would move me to a different product.
February 7, 2015
Rated 4 out of 5 by SteveO65 Could Be Easier
TurboTax is a terrific application for an accurate tax filing, however there are a few areas that could be simplified.
First for Charitable contributions, I organize my material alphabetically, Turbo Tax provides prompts based on the sequence of last years contribution entity. It would be much easier and time saving to provide the list in alphabetical order.
Second, since Social security and Medicare are calculated taxes, why not populate the fields and allow overrides if required.
March 29, 2015
Rated 4 out of 5 by wlahr22 TT Premier
I love using TT however this year, for whatever reason, it seemed as if the language changed on the part of the form where we talk about depreciation of a rental property. The page where you have to answer yes or no to determine whether PA's depreciation was the same as the federal amount was difficult - the explanation provided just added to the confusion. Luckily, i know a CPA who was able to clarify how it should answered without charging me....this needs to be reviewed for 2015
March 24, 2015
Rated 3 out of 5 by bigwigg not too happy with the deluxe turbo tax
bought the deluxe per one of your employees to do 1099-misc on royalty but the deluxe would not let me do it--said i needed to upgrade to the premium. i called linda o'conner and she went ahead and upgraded me with no $30 fee. I hope i do not have to use the premium next year. we have always used the classic before this year and we can't anymore. this is very frustrating and was a hassle. i would like the 1099-misc for oil royalties back on the classic like it was last year. Thanks
February 28, 2015
Rated 5 out of 5 by fgcalligrapher Done in record time!
Once again, as a long time user of Turbo Tax, the time taken to prepare and file my taxes for 2014 was very quick and a good use of my time. I find that recording certain items such as prescription costs when I get them and recapping medical and volunteer mileage every month saves time when it comes to doing the actual tax return. As usual, easy to follow instructions and helpful ways of calculating other items such as charitable deductions. Thanks once again for a quality product!
April 2, 2015
Rated 4 out of 5 by Futurist Got it done and learned more about tax system
Most everything in TurboTax is straight forward, except the medical deductions. What is lacking is a clear understanding of the type of accounts. The explanations don't make the distinctions completely clear.
In my case I have a Retired Medical Account which was not covered. I had to call the insurance company and was told there were no tax implications requiring a 1099 for the draws I made. Since this account paid the submitted bills I did not claim medical expenses on my return.
February 26, 2015
Rated 3 out of 5 by GLRR Needs Improvement!!
This version of TurboTax Deluxe 2014 did not explain in worksheets or otherwise how it made several of the required calculations. We are not sure which forms we need to preview and print. The preview we selected wanted to printed 83 pages and the version we decided to print was 18 pages.
TurboTax didn't allow us to preview our Federal Tax Return using the standard deduction. Do we need to complete our itemized Federal deductions in order to have TurboTax calculate our Arizona tax?
March 14, 2015
Rated 2 out of 5 by rstuvw Not as happy as usual
Since we file a join return I would expect the software to ask to import information for both names. It does not. It was a great product when it was first released but it has become harder and harder to use each year.
Also... it insists on me asking it to complete the Florida income tax return even though we have no Florida state income tax. It eventually tells me there is no need. Duh!
Now, you make me use a different nickname just to rate you. REALLY? Not very customer focused.
March 26, 2015
Rated 4 out of 5 by WaynesWorld37 Rocked Wayne's World!
I have reported this in the past, but it still is a problem. My Non-Qualified Stock Options are entered as income and taxes taken out on my W-2. When I follow TurboTax's instructions for entry of this information, I get taxed again by the program. I have to manually over-ride the entry to show as a Loss due to the fees for the transaction. This has always been an issue with TurboTax. It could be fixed with one additional question - Was this transaction included in your W-2 Earnings?
February 28, 2015
Rated 2 out of 5 by gs10 1) Fortunately I knew to look for the foreign tax credit from past versions of TTax. It did not give me those dialogs/options the first time through. Once I found how to trigger it, it save me a LOT in taxes. 2) Having to upgrade to Premier when I have used Deluxe for years in the past was frustrating, time consuming.
After using TTax for over 10 years, I was frustrated enough that I may look for other software next year. I need my tax software to be reliable, consistent, accurate.
March 28, 2015
Rated 4 out of 5 by CharlesPasley Great except for one thing
I have used TurboTax for years and have always been pleased with the product. My one problem this year is that I could not use the program on my Mac Mini because it was not compatible with the version of System X hat the Mini uses, so I had to prepare the returns on the laptop (which is newer), and the laptop is not connected to a printer so I could not print a copy of the returns. If I could have used the product on the Mac Mini, I would have given the product 5 stars instead of 4.
March 18, 2015
Rated 4 out of 5 by RodQuart Big Help Filing
I have been using Turbo Tax for many years. It is great to have control over the filing of your own taxes, time, privacy, etc. This year we had to file for 2 states (we had moved in 11/2013 and had some withholding go to a state we hadn't lived in in 2014. Just a little thing, but because I had to file in two states in order to get the refund needed to pay in our domiciled state, I had to pay extra for an extra state....a little thing, sort of, but didn't like to do it all the same.
March 18, 2015