Rated 4 out of 5 by pg17 Easy to use
I have been a Turbo Tax user for over 10 years. I think it is user friendly and has always made me feel secure about my return. I was very disappointed this year with the way the versions had changed thereby making it necessary to purchase the level above when nothing had changed from the previous year. I hope that this is not repeated next year. I will continue to be a loyal turbo tax user provided such changes don't continue in the future. Otherwise it is a very good product.
March 6, 2015
Rated 5 out of 5 by Traben68 Load Off My Mind
Turbo Tax asks all the right questions up front so you don't have to wade through needless forms that do not apply to your situation. They review everything that could be pertinent to your filing status. Anything that could flag a return for audit is reviewed and corrections are made if needed. The tax code is not something most individuals understand, however, Turbo Tax seems to have a very effective way of using the information the client gives to the very best tax advantage.
February 6, 2015
Rated 4 out of 5 by WillyDave Done at last
Overall Turbo Tax is easy to use and links to prior year data are very helpful. Still need to check all data transferred from prior year; this year one cell was not auto-loaded resulting in confusing results, but I was able to track the error and correct it by going to prior year data. Checks and e-filing was easy this time. It's more and more effective each year. The negative news reports earlier this year (January) didn't seem to affect me; TT must have corrected the problem?
March 4, 2015
Rated 1 out of 5 by TomF3420 Wouldn't print required Schedule A
In Arizona we might file Itemized deductions (for medical deductions not allowed by the Feds) even though we took the standard deduction on the Federal return. This REQUIRES a copy of the Federal Schedule A (filled out but not filed) to catch the portion of the Federal deduction that would be applicable.
I had to download a Schedule A from IRS.GOV and transcribe the numbers from TurboTax due to this limitation. This after spending a lot of time trying to do this from TurboTax.
February 22, 2015
Rated 5 out of 5 by Goatherd Turbo Tax Rating
1. The go-backs ( when you want to change something ) are not always easy. It does not tell you how far you have gone.
2. The help text is in too small a font.
3. The theft and casualty instructions are vague. Ordinary folks like me do not know what to do and the terms/explanations need more work
4. Otherwise, the experience is REALLY GOOD. This software has changed my filing habits and given me extra income and confidence. Our gratitude to your staff for making this possible.
February 8, 2015
Rated 5 out of 5 by quicksdraw Why did I wait so long?
I've always taken great pride in preparing my own returns with a big stack of 1040 instructions and a calculator. This year I decided to spring for Turbo Tax Premier and was astonished at how simple but comprehensive it was. Did my taxes - with a long list of itemized deductions, capital gains and losses, and an inherited IRA to boot - in just a few hours. The biggest headache was assembling all the paper. I'm completely sold - and will definitely use Turbo Tax again next year.
March 14, 2015
Rated 3 out of 5 by Paulmark More difficult than last year.
I used TTax Deluxe last year but in mid-process this year had to upgrade to Premier to finish.
I was a bit uncomfortable in both 2013 and 2014 versions with all the behind the scenes work going on. Since I could not check progress myself; I had to have faith the return would be correct.
When applying for E-file PIN my application was rejected three times even though it matched the 2013 return data. I wanted to reload to try again before calling IRS but the TTax link was gone.
March 29, 2015
Rated 5 out of 5 by 1HappyGal Awesome Customer Service Rep
Your customer service rep was very knowledgeable and patient with me and was able to get me past the glitch so that I could complete my filing process. He was very pleasant to visit with while the computer was doing its updating and etc.
I have used Turbo Tax for years and this was the first time that I have had to call for help. I was very impressed with the help that I received!! I will continue to use Turbo Tax and refer it to those I visit with regarding taxes.
March 29, 2015
Rated 3 out of 5 by notafaneither Easier to continue working with awkward approach than learning a new program. Would not recommend to new users. I hate the way it forces you to go to another screen on dividends and interest to enter simple data. Then when you get to itemized deductions and you would like to enter more detailed entries, you need to put your detailed data on an excel sheet to add things up and keep the detail. I hate the way it's difficult to get outd of the print screens, at least in windows 8.
April 2, 2015
Rated 4 out of 5 by Norm50 Good job!
In the past my income tax file was saved automatically every few minutes. This year for some reason it didn't get saved automatically which cost me about 3 hours of work that I had to do all over again. I've been using Turbo tax for about 20 years and this was the first year that that has happened. I search all over for the saved file and it was nowhere to be found. When did start all over again it left out the deduction I was working on and I had to search for it to put it in.
April 7, 2015
Rated 3 out of 5
by Millbrae2003 Good but improvement needed
Form 709 for Gift Reporting should be supported. It took me over 4 hours to complete the form by resorting to the IRS Instructions.
I'm concerned that I had to pay extra for Turbotax this year because I have a rental. Also the e filing fee to the state is a nuisance, although I did pay it because it saves me printing out hundreds of pages on my slow printer. However, I will be looking at what competitors offer next year in terms of value. Too bad; I've used Turbotax since 2000.
April 13, 2015
Rated 5 out of 5 by LuvRetirement Easy Peasy
Not Turbo Tax's problem, but I have to vent:
Biggest problem I had was with the Tax Code on Contributions! Multiple contributions to same charity (like a weekly or monthly pledge with additional cash contributions or donating items to Goodwill, etc. Spring & Fall) used to allow 'various' for 'date' - now I have to lie and put just one date down!
Have used Turbo Tax to complete tax returns for myself, friends, and family - always feel confident that every nuance & area covered.
April 14, 2015
Rated 4 out of 5 by EJayF Love TT but some issues this year
Absolutely a must have product if not using an accountant or a service. Can't beat the price (Costco).
This year had problems with Its Deductible:
Would not let me add my own items with my estimated value if not found in item selection. Had to open a separate donation for such items - very cumbersome. Past years this worked very well.
Issue with final edit - software claimed I needed additional info for 179 expense deduction from K1s from S Corp. Never had that before either.
April 14, 2015
Rated 2 out of 5 by zaqwsx failed to function correctly, Questions not answer
-TT insisted on making 2 Form MO-CR's for Missouri state tax but wouldn't include them on efile attempts; I ended up mailing in that return. This was depicted as an error that I couldn't fix and TT failed to respond to repeated questions.
-TT insisted on me filing in NC where don't live, I pay no taxes, and got no return.
-TT took both my K-1 forms but in but during review of state returns said I had no K-1's in my Federal return (?); TT failed to answer questions about this...
April 15, 2015
Rated 2 out of 5 by bellinr99 Disappointed
This is the first year I was truly frustrated with your software. Though I am a CPA, I found myself having to do independent research of the IRS tax code to determine gain or loss on my rental that I sold. I purchased the premium edition because I thought it would guide me through everything, but it didn't. There were other similar annoying situations that required me to have to search for forms. Never thought I would say this, but I will consider using other software next year.
February 25, 2015
Rated 5 out of 5 by suzannestec TurboTax Review
After having gone to a service to file my taxes and having them take my documents and basically plug the numbers into a computer and then charging me a % of my refund I decided I was capable of using TurboTax and plugging my own numbers in and get all the money back. It's been great so far. For my peace of mind, I do pay for the audit defense just in case I may have misunderstood something, but it's a small price to pay based on what I paid for someone else to do the same thing.
February 25, 2015
Rated 5 out of 5 by rhpd2015 No Issues
I have used TurboTax for many years. For several years I helped beta-test the TurboTax software. I use the Premier Version because of our investments and IRA accounts. Because we have not had a mortgage for the last few years, the TurboTax software determined that standard deductions resulted in the largest return. I depend on TurboTax to lead me through the process, asking pertinent questions, to make certain that I receive my maximum refund, and don't overlook any tax changes.
March 11, 2015
Rated 4 out of 5 by PSSanDiego TTax review - 2014 tax year. March 2015
I have been using TurboTax for ~25 years, back to the old DOS version days. For many years I have purchased the Deluxe version - as it had all the features I need, and included the state program. This year (2015 for 2014 tax year), TurboTax intentionally deleted features from products and made an upgrade purchase required to get them. They literally had a customer-for-life, and they blew it! I am a customer they will lose. In the future I will consider other tax programs to try.
March 15, 2015
Rated 5 out of 5 by KevInAustin Still my tool for Tax-Time!
There was a big fall-out as Intuit changed what Deluxe could handle or not. I had one minor feature which included carrying capital losses from prior years over to cover capital gains from this year - and that one feature required me to upgrade to Premium. Normally that would be a costly upgrade - but due to all the backlash over the change, Intuit provided the upgrade for free. I didn't use any other features - so glad they included the free upgrade... but concerned for fugureA
March 24, 2015
Rated 5 out of 5 by 1Bluey Thankfull for Turbo Tax
Turbo Tax is easy to use. You just input data from the tax forms you receive such as W-2's, 1099's, 1095-A's, etc. Many times it uploads this data directly from the originator of the tax form, saving you time and assuring accuracy. Best of all, when you do your taxes the following year it uploads all the data from your previous return, so you don't have to type in repeat information on originators of income or deductions. Federal and state e-filing is easy and refunds are quick.
March 31, 2015
Rated 2 out of 5 by Taxmannny Needs Some Help
Had problems installing on Windows 7 systems. Wouldn't install on my desktop so I had to install it on my laptop.
I had problems with my federal return. It was difficult to declare and reconcile my NQSO sale. Got all the info in there, but still not sure it's entirely correct. Some of the areas needed to add the info are buried and difficult to even find. Once you find it, it still doesn't make sense. Just had to do the best I could with it. Got all my fingers and toes crossed.
April 8, 2015
Rated 4 out of 5 by lambda Wow! eFile worked 1st time for a change!
Wow! For the first time ever, I was able to eFile and have the return accepted on the first try! In less than an hour, too! No re-ordering K-1's, not calls online with tech support to figure out Foreign Tax Credits. Congrats on a fine product Intuit!
Now if you could have only imported some of the figured from my Suspended Loss Carryovers from prior years (it appears it was the prior years' TT that dropped the ball...), and made it just a little more seamless to import K-1's...
April 13, 2015
Rated 4 out of 5 by Turbotaxuser59 Good product
I have used TurboTax for many years and have found it to be a reliable and easy to use product. I was VERY disappointed to find that the Deluxe version I used for so long was suddenly downgraded by having investment forms removed. I don't have a lot of investments and even though I got a free *upgrade*, I will now be required to pay more next year for the Premier version for the one form I need to use - or change to a different product or service. This does not delight me at all.
February 5, 2015
Rated 5 out of 5 by pbirch Taxes done quickly
Turbo Tax does a great job of walking me through each of the areas of a tax return. If I'm not sure if something applies to me or not, there is usually a link to click on that will explain it more thoroughly. Also, the search feature was easy to use and took me directly to the answers to questions I had. Some of the questions get a little repetitive, but it is better to double check than take a chance on missing something. Overall, my experience with Turbo Tax has been very good.
February 5, 2015
Rated 5 out of 5 by kk0315 Easy as 1,2,3
This is so easy to do . Just input your info and they do the rest. We have been using turbo tax for years. Always easy. One year i had a question about the results. I did my taxes and redid them. The results just didn't seem right. They seemed really off. I took our taxes to one of the local tax people. I paid these people quite a bit just to have them give me the same results that I had already gotten when I did them myself. I took them home and never questioned Turbo Tax again.
February 11, 2015
Rated 5 out of 5
by cactuscandy Won't "TAX" Your Nerves!
The 2014 TurboTax Program (I use Premier) seemed superior to prior editions which I thought were great. Using the step-by-step feature, I breezed through all of the complicated forms (especially regarding our rental property) and was ready to file before I knew it. It was so easy that when I got to the end I was concerned I missed something -- but when the program performed the accuracy check, and it came back 100%, I was able to file my returns with confidence. Thank you Intuit!
February 8, 2015
Rated 5 out of 5 by Gotmorethisyear Great product!
I have used Turbo Tax since 2009 and find the product very easy to use. It walks you through your taxes with easy to answer questions. I used to use H&R Block (where the tax preparer input my info into a software program). I can do that myself and save money by using Turbo Tax. Every deduction is found. I also like that it compares your taxes from year to year! This actually helped me find a huge deduction that I almost forgot to include this year!! Added 1500 to my refund! Yay!!
February 22, 2015
Rated 2 out of 5 by averagebloke Not near as good as previous years
I believe that with the cost of Turbo Tax, they should provide answers to questions, instead of having to go to the community for help. They could have a hotline either by phone or online to provide some direct help to their customers. I think Turbo Tax has gone downhill, especially the last couple of years. I have used Turbo Tax for years & have noticed the difference. Also some of the forms in previous years were missing in this years turbo tax & they charged extra to get them.
March 14, 2015
Rated 4 out of 5 by SFCMommy TurboTax Makes Filing Your Taxes Fast and Easy
I was annoyed this year to pay substantially more to get Schedule D...the last year I needed Schedule D! Even with the $25 rebate, which was a nice gesture on TurboTax's part, I was still annoyed. But since I used TurboTax last year with great success, I did not want to re-learn another software program. I'll read the software box carefully next year. If necessary, I'll buy another program. Bottom line, though, TurboTax is fast, easy, and reassuring that my taxes were done right.
March 21, 2015
Rated 5 out of 5 by Title26 Efficient and thorough
I've used TurboTax for many years. I have probably a moderately complicated tax situation and can't really imagine doing my taxes without it. It has on occasion found credits or deductions I'm sure I would have missed. I appreciate that the program gives options for the user to skip or drill down or jump to a form. I'm a long time Mac user so my greatest fear is Intuit does to TurboTax what they did to Quicken. Bottom line: I'd readily recommend TT to anyone who has to pay taxes.
March 22, 2015