Rated 4 out of 5 by planecrafty Old Turbo Taxer
I love the convenience of Turbo Tax.
I do not like the trimming down of forms from one year to the next that makes me have to buy Premium instead of Deluxe.
I do not like to pay 19.95 to file a state return but it's a real pain to skip the e-file. This could be a lot simpler. Once you find the 'File by Mail' it's easy enough but getting there can be a challenge.
My state refund was $8.00. Doesn't make a whole lot of sense to pay 19.95 to get back eight dollars.
March 9, 2015
Rated 4 out of 5 by Riversbend Problems and crashes
I have always relied on Turbo Tax in previous years. This is the first year I encountered problems. The program crashed several time for unexplained reasons. I also sold property in another state and the program did not address this issue. I had to go on-line to get Federal worksheets and publications to figure to additions and deductions. I thought I paid for a complete tax program. There was also missing or incomplete MD forms which held up the filing process.
February 22, 2015
Rated 4 out of 5 by ScubaJan Finally Done!
I needed lots of help completing the investment section because I sold stocks. Unfortunately, I inherited them and the 1099-B did not give all of the information because of the age. I had a hard time figuring this part out. TurboTax really wasn't helpful in this regard. Everything else federal was good. I needed to file a state return to recoup withholding taxes because I no longer lived in the state. It took me 30 minutes to figure out how to complete the form.
March 23, 2015
Rated 4 out of 5 by Cententhal Sometimes the Forms are Easier than the Guidance
A good product, and works quite well. The only area I find difficulties is when doing the K-1 forms, which are a complex mess to any person who gets them. The Easy-Step questions are confusing and I think it would be better for Turbo Tax to just have the user input the form, exactly how it is provided, and have the system convert it to how its needed for tax purposes. I have begun to use the forms view, as it seems to be easier than the Easy-Step on this section.
April 7, 2015
Rated 3 out of 5 by Taxasaurus5 It does your taxes
I've used TurboTax for years, but not last year. Not only did I have to pay to upgrade (when everyone else got it for free), but it would only import last year's file. Why can't it import from previous years? I had to re-type all the basic stuff, like address and kids' names. The user interface is still clunky .. the "next" button is ALWAYS just far enough down the page that you have to scroll on EVERY page to advance, even though most questions don't pertain to you.
April 10, 2015
Rated 3 out of 5 by bknnt4hk 2015 form 1040-ES
I was accidentally choose this option in the federal tax filing. When I print out tax file before e-filing, it shows I have to pay federal with held tax on April 2015, June 2015, Sep 2015, and Jan 2016.
I try to cancel this part but I can't cancel it at the time. It took my the whole night to figure out how to cancel it. I even went to turbo tax help but it didn't help.
Finally, I use very simple way to delete all the informations and redo the tax from beginning.
April 7, 2015
Rated 3 out of 5 by JohnCag A little disappointed!
I had to upgrade to the Premier version as I had an Investment Income; I had to call in the purchase and was on hold for 20 minute; then was surprised to learn there was no charge. Also, at the end of the process, I learned about the "hidden fees" for filing state return AND the filing process fees. I have filed with the state before on my own and it was "free". It took a while to do my taxes and I was tired, so I agreed to the "fees" somewhat out of frustration.
March 6, 2015
Rated 4 out of 5 by RW9015 Deluxe to Premier scam
I have been using Turbo Tax to prepare and submit my personal and partnership tax returns for 18+ years. This fiasco of making me spend $33 more to upgrade from the Deluxe version to the Premium version because of a Schedule E bothers me enough that I think I will try a different product other than Turbo Tax next year. Holding my return hostage unless I upgraded was not a prudent or ethical business practice on your part. Why would you do that to loyal customers?
February 13, 2015
Rated 5 out of 5 by Missy5ka another painless tax submission
I have used Turbo Tax Deluxe for many years now. I is a great program that makes the tax season seem less intimidating. I help prepare returns for my family members and this program is very accommodating. Asking me significant questions that are applicable to my situation helps the process go quickly. I still tend to go through the questions several times to make sure I haven't forgotten anything, but using this software puts my mind at ease.
Thank you Turbo Tax.
March 14, 2015
Rated 4 out of 5 by Maggie7253Mike Buying the Right Program!
If it is the first time with TurboTax you may have difficulty following the program. EX: Income, do you want to do it yourself, or do you want to import the items. Deductions, almost the same thing. If you go through the program doing the work, I found I did not need to do all of the items. I don't need a preview when I am ready to PRINT the final product. Why was that done? Am I missing something. the KISS method is well known, and I subscribe to this procedure.
March 20, 2015
Rated 3 out of 5 by Steve3421 Disappointed with TurboTax missteps
Your software is great but your version changes and price changes are terrible. You must think your customers are stupid not to recognize this for what it is--a substantial price increase. I read somewhere that you are offering a $25.00 rebate but no where on your website have I found the offer. If this is the best TurboTax thinks of its customers, it may be time to move on. And that is really unfortunate because I have been a longtime user and enjoy the product.
March 22, 2015
Rated 5 out of 5 by Rconigliaro Susan and Sabrina
I had some challenges doing my parents returns yesterday and I called the 800 number twice once in the morning and spoke with Susan and once late night and spoke with Sabrina.....both were exceptional and I could not have done the taxes with them...so kind, nice and extremely patient.....my father passed away last year and was confused how to do everything....and thank God for these 2 ladies....they should get a raise..........Great job!!!!!!! THANK YOU..........
March 24, 2015
Rated 4 out of 5 by dhbsplace 1116/2555 Frustration
It is excellent that Turbo Tax handles all the calcs and has all the forms. THANK YOU!!
When filling out my overseas tax credits I have to select form 1116 manually and fill it out and delete form 2555! There does not seem to be a way to not select the income exclusion option of form 2555. My overseas tax credits more than covers my income therefore I do not want to exclude my overseas income. This has been a problem for years. Please fix it!
Other that that I want to thank you for an excellent tax program.
April 13, 2015
Rated 2 out of 5 by AlfieF15 2014 Federal Return
I've used Turbo Tax for 15 years and will not be using it in the future. I had problems with the online software last year and this year I was disappointed in Turbo Tax support options. I had a simple 401K IRA rollover and the explanations and help included in the program was difficult to understand and follow. When trying to find out how to contact a person, it seemed like the programmers did their very best to hide the way to contact a person rather than use the community to answer questions. Very disappointed in the product.
April 13, 2015
Rated 5 out of 5 by revrm19 A Little Apprehensive
I have used TurboTax for over 10 years and have been pleased with the ease and result of using it. However, this year as the Farm Rentals and Royalties was not included, it causes me to wonder if I need to change to a new product next year if it is not included in Deluxe. I will watch and decide if it is not included and if other changes are made. Before this year, I would await the software to be released and just picked it up without even questioning what it contained because it was top notch, and I recommended it a lot. We will see about 2015. Hope I continue to use it.
April 14, 2015
Rated 5 out of 5 by Donaldo45 Quick, Easy to Fathom Tax Return
I have used MacIntax and Turbotax since the 1990's without a problem; in fact the programs have consistently made sure I did not forget or overlook potential errors, deductions and information that needed to be corrected. The archival information from year to year in terms of automatic entry of addresses etc. and carried losses are worth the price of the program. Comparison analysis of year to year information is useful for tax strategies for the forthcoming year.
April 5, 2015
Rated 2 out of 5 by MtnMama228 This was a tough year
I have a Sch D for years - had to pay for the upgrade and ask for credit after the fact. A week later it was changed so people just got it without paying for the upgrade. Bad customer experience all around.
Also, I entered A LOT of item donations in Its Deductible Online and the import into Turbo Tax never worked (I tried it 3 times over 2 weeks). I finally gave up the import and spent HOURS re-keying the donations into Turbo Tax. Another BAD CUSTOMER EXPERIENCE.
March 8, 2015
Rated 4 out of 5 by RUW3 It could be BETTER!
Nearly every major part of a return is listed in a group on one page. For instance, when you start on income, there are several items such as W-2, several 1099's etc. Each time you finish with one type of item, you return to the top of the previous screen. By the time you are nearly through you may have had to scroll past most of the screen several times. If you were returned to where you branched to an entry screen, you could just continue up or down as you need.
March 20, 2015
Rated 2 out of 5 by TimEngineer Declining Values
My 2013 taxes and 2014 taxes had the same issues. I was able to do the 2013 taxes with Basic Turbo Tax. This year I had to get Deluxe at the store and then upgrade to Premier because I had a K-1 that the 2013 Basic software handled just fine. Got uncomfortable with Intuit values with all the Quicken upgrades. Stopped using Quicken. I'm very disillusioned with Intuit values now. Why do I keep rewarding them? I'll be looking for other tax software options next year.
March 21, 2015
Rated 5 out of 5 by Karen839011 The Easiest Way To Do Your Taxes
I have been using Turbo Tax for over 20 years and have never had a problem with it. I like the way it can upload investment data from my brokerage firm. It asks questions that clarify my tax situation. There are no glitches. Everything matches my own paperwork when it uploads the information. I also don't have to have last year's return available to do my current year's taxes. It just captures the info from my previous year's entries. It is cost-effective as well.
March 25, 2015
Rated 4 out of 5 by DublinDubs Easy Peasy
Zip code for state refund address (2nd half) didn't match the filing instructions address zip code. Saw this problem with previous year's Turbo Tax for 2013 tax year. Also, I think it would help to have the direct deposit information for refund (if any) to come before the prompt to print the file. That way you can save the pdf file with that information included and then print. Threw me for a loop for a few minutes. Other than these two items, everything was fine.
March 26, 2015
Rated 5 out of 5 by whocaresaboutth Did the whole extended family
Even though I have used Intuit's software for many years I still do most the the returns with the step by step option.
I like the way the very uncommon sections are grouped and you are able to do a review of several sections on one page.
The one thing that I wish it would do is explain why an entry has a change to the bottom line. I several cases, some entries had major changes to the results of the return, but I had to do much to try to understand why so that I might make changes to how I should change my finances next year.
April 13, 2015
Rated 3 out of 5 by Ladytenor It was great until...
I hadn't put it the recipient name and address on three 1099Rs. Turbo tax caught two of the errors, but didn't catch the third instance, even though I re-checked for errors. Both returns kicked back at me for e-filing.
Also, Turbo tax is great for straightforward returns, but for more complex issues the preparer had better have a good idea of how their finished return should look.
After you've used Turbo Tax or other tax prep software, the step by step is awfully slow.
April 10, 2015
Rated 5 out of 5 by coondog13 Turbo Tax
As many others most likely said I was not happy with moving the financial information from Deluxe to Premier and charging another $25. That is not the way to treat long time customers unless you are taking us for granted. I understand TurboTax is trying to remedy the problem.
I love TurboTax and would highly recommend it. It is easy to use and walks you right through everything required. Once you begin to use it you will never want to file taxes using any other method.
April 10, 2015
Rated 4 out of 5 by SouthTXCowboy Used software for approximately ten years
I have used this software for close to ten years. I am married to the software, because it loads my previous year's data, so that kind of influences my decision to use it year after year. It is very easy to use, but for the complicated calculations like foreign tax credit and approximating state sales tax, I felt like it did not ask the question in a way that made me feel comfortable it was doing a good job. Overall, it is a very good tax preparation software, and I have no reason to change.
April 12, 2015
Rated 4 out of 5 by nancy7670 Once again--Terrific
I was finally ready to e-file both my Federal and State and thought although I do not like the $25 fee to file my state return I would go ahead and pay it. But when I saw another $40 charge for processing my refund I decided to mail my state return in. To do that required me to go back many steps and get to another part of the program. Not a big deal. I just would have preferred knowing that an additional fee was coming. I am sure this fee is a State of Ohio thing.
April 1, 2015
Rated 5 out of 5
by TerrySC Deluxe to Premier for Free Got me Mine with help
4th year with TurboTax, 1st with a student attending college. TurboTax helped me to identify Forms needed and answered my questions in regards to Tuition and Scholarship deductions. I really feel safe that all the information provided in the return was accurate because of the questions and help provided by TurboTax as I went through the program. When dealing with the IRS, you want the most updated software and help available to get what is yours...and I got mine!!!
February 6, 2015
Rated 4 out of 5 by Zubes23 TurboTax eval
I had taken an early withdrawal of part of my Roth IRA but was not subject to any tax because of using it for higher education. However the only thing TurboTax asked was if I used it as a first time home buyer and something else I don't remember. I had to do a bunch of research to determine the right form to go to so that I could document why I was not subject to taxes. I could have been presented a checklist with more scenarios, and checked the proper box instead.
February 26, 2015
Rated 5 out of 5 by Ttax30 Best Tax Progam
Have been a Turbo tax user since 07 and every year the software is easier to use. Imports documents and clearly guides you through completing the forms by matching box descriptions with key information. Really saves time and the help engine was clear and concise. Thanks for the great software. In the past I have completed my own taxes, used other software and even had professionals prepare my taxes. This is the best and I will be a loyal customer for years to come.
March 18, 2015
Rated 5 out of 5 by throwaway TurboTax is very thorough and has gotten much better over the years (or I've become more proficient with it). Overall, I wouldn't do my taxes without it, since I have rental property income/deductions/depreciation, etc. HOWEVER, one really annoying feature is that TT doesn't remember all of your answers, so you have to re click many screens when reviewing or editing. MOST info is remembered, but you have to pay attention because it sometimes is not. TT: PLEASE FIX.
March 19, 2015