Rated 3 out of 5 by DigDeep 2014 - A big step down in usability
What happened with the 2014 version? There seems to be several degradations in usability. A key aggravation is in the Review section. It will tell you there is something wrong - but doesn't give you a link to the section to go back and fix it. You have to research where to find that section yourself. In addition, the Review tells you it is not allowed to use "Various" as the date of charity contributions, but the Interview instructs to do just that!
March 14, 2015
Rated 3 out of 5 by millieshebapooc I have been using Turbo Tax for over 30 years and this ear I am very. While working on a form all of a sudden it jumps to another form not connected with one I was working on. Also I usely print one for at a time that way I don't get pages and pages of blank pages or with numbers I don't need. I will do thinking about buying your product next year. And this I hate to do. I had my own business for 37 years then retired and only do my own and my kids.
February 24, 2015
Rated 1 out of 5 by NotHappy1000099 Your product worked as normal. However, the fees you charged this year were dumb. I can't believe you didn't just send me the money back, but no....I have to spend extra time if I want my money back. That is ridiculous. How about you don't up charge us in the first place. I'm considering changing products for ever. There not that much difference and the only reason I don't is the hassle factor, which is now gone. Get your act together for next year.
March 22, 2015
Rated 1 out of 5 by moneywasted Turbo tax a bad deal
Had problems getting it to work on the apple computer. Took an hour to get it to work. Said I needed an upgrade and after I paid it was an unneeded upgrade. Didn't want it to do state tax. Didn't click on buying the state tax and turbo tax did state tax and wouldn't allow me to get out and go back. So I ended up paying $25. for something I could do in 15 minutes. I will never buy turbo tax again and willtell everyone I know about the problems I had.
March 28, 2015
Rated 4 out of 5 by gt1234 Used turbotax for many years and satisfied with the program and the It's Deductible product. I had some difficulty importing from ID into TT, and instructions were somewhat unclear as to whether I could move to ID from within TT or had to go to the ID website. I ended up going to the ID website and could not get the info imported into TT, but was not a problem, as I had all of the totals. Maybe could improve that transition to make it more seamless.
March 8, 2015
Rated 4 out of 5 by ElsieS Happy with the software, but not with the company.
I was disappointed to see that the Deluxe version, which I've been able to use for years, suddenly didn't have access to schedule D. Looks like Intuit just wanted to made some more money. Deluxe has gone up in price significantly since I started using it many years ago. Now I have to buy an even more expensive version for one form. This is making the tax man look more and more cost efficient. Will have to think twice before continuing with Turbo Tax
April 8, 2015
Rated 5 out of 5 by Dfairbro Why I buy TurboTax every year.
I never have a worry about my taxes. I've used TurboTax for over 15 years and never had a problem, Most instructions are for everyone. Some default entries for stocks should be allowed.
I had a stock sold against my will...I received a check for the sale. I have no idea over 60 years if I bought it, OR got it as a GIFT! My base price? Whom still keeps records so long? There should be a way to just default it.
Other than the above...perfect software!
April 9, 2015
Rated 4 out of 5 by Coraggio Tax Filing Made Easy
When you want to go back to check something, you have to reanswer the yes and no questions again by clicking on those circles. Also, it doesn't always go back to enough detailed information, such as automobile deductions. It also includes too much in those deductions. If you want actual expenses, such as "repairs only" then let it be "repairs only." Not this whole complicated thing about the year of the car, when you bought it, and what cost, etc ...
March 13, 2015
Rated 3 out of 5 by Vram46 TurboTax 2014
We have used TurboTax for many years. Never had any problems until you changed the Deluxe Version this year and all of the negative reviews. We were then forced to purchase the Premier Version at a much higher price. We were given directions to get money back AFTER we file the taxes to make up for this. I send my taxes by mail, not efiling, so I hope this works and I get a refund. Taxpayers have enough hassle, I hope you get this right for next year.
March 17, 2015
Rated 4 out of 5 by Marcuh Tough Year for Taxes
I just resubmitted my taxes after getting rejected for an incorrect PIN for both my wife and me. I thought I could use an old one, but needed to get a new one or use a more recent one, I don't know which. I think the program should alert you to what is required. On the bright side, the rejection help from the program gave me all I needed to fix the problem, I think!! I am still waiting for the acceptance.
I have no other complaints with the program.
March 13, 2015
Rated 5 out of 5 by Bawanaron Being all it can be
I love turbo tax and have been using it for over ten years. My brother-in-law is a computer engineer, and tax consultant for a green agent and recommended turbo tax program to me as being every bit as good as any program available, and he has reviewed many of them.
I think the city return forms are new to this years program and although I think it is a nice feature I had a problem getting the information from the w-2 to be included in the city forms.
March 12, 2015
Rated 2 out of 5 by Wally333 Removed All of the Data
I had to redo my taxes THREE times because your TurboTax Premier Program kept removing the data that I had entered.
I would save after I finished entering my data and later when I tried to open the program I would get the Program but there would be NO DATA..
Also, in previous years it was much easier to check where the entries came from by double clicking on an entry.Not so much now. I miss the IRS instructions that used to be included in the Program.
April 17, 2015
Rated 3 out of 5 by SHAKEY34 I have used Turbo-Tax Deluxe for 13 years and was very upset to find after I purchased it and found it was less than previous years in application yet about the same price. I do a small Schedule C and Deluxe for 2014 would not allow it. After a couple of E-Mails I was permitted to upgrade to Premier free of charge. Fore this I was grateful and it solved my problem, however next year I will examine the tax preps available so this will not happen again.
February 14, 2015
Rated 3 out of 5 by XQyx Form 8606 Flaw
Conversions of IRAs To Roths did not initially produce Form 8606, thereby incorrectly reporting all the conversion as taxable. Turbotax did not pick up info from 2013 Turbotax return. This would have cost me an extra $12,000 in taxes and was cleared up through phone advice from a Turbotax expert, the phone number for which I could find only through Google, not on the Turbotax site.
Also, the Virginia state return is primitive. It could use a refresh.
March 29, 2015
Rated 2 out of 5 by BOBG2015 Not impressed
See cons above. I am a long time turbo tax user but this was the most confusing and time consuming experience I have ever had. The help did not help! I had to go threw the whole process two plus times to clear all problem using trial and error to see what was needed. I finally dropped my foreign tax credit because the worksheet and the 1116 form would not send the correct credit to the 1040form. I will look at other tax preparation software next year.
February 23, 2015
Rated 5 out of 5 by Crickey It is so nice to not have to enter personal information like address, ss#, etc. every year as this is the 5th year we are using Turbo Tax. I like the checks that is does at the end. I also love the e-file. I hate paying to have taxes done. They charge so much. If I have a question, there is someone I can contact for assistance. It is nce to know there is help available if I need it. I will be using Turbo Tax again next year. Makes filing so very easy.
February 21, 2015
Rated 4 out of 5 by tiger100 Not as simple as it sounds
when you pay for the premier to get what used to be deluxe is one pain but then paying additional filing fees for the free state seems to make it a little harder to swallow.
having used turbo tax since the 80's the process has not changed the flow seems easier (or I am getting used to it) today.
Being able to import last years data and data from banks and brokerage houses is very helpful, and if yyou set up quicken right you can import from there too.
March 29, 2015
Rated 5 out of 5 by JoeVeeMzoo Completed Like a Pro !
I was nervous when I first started out. Although I majored in Accounting and used to do tax returns the "old school" way a long time ago, the convenience and trust of having tax returns done the right way the first time via electronic means or any automated computer way was the last thing I would have recommended to anyone. Turbo Tax proved to be the exception! I gotta tell you ! This software was well thought out and programmed. Good on ya Intuit !!!
April 1, 2015
Rated 4 out of 5 by DavidCWH Good but not great this year
Last year the Deluxe edition of TurboTax was able to handle my investments with no problem.This year, however, I was forced to upgrade to the Premier edition because the Deluxe edition no longer had the capability to handle my investments. I was very disappointed to have that occur, especially because that upgrade took place during the middle of doing my taxes. It would be really great if the investment capability was put back into the Deluxe edition.
April 9, 2015
Rated 3 out of 5 by JBRISS Deluxe vs Premium - oh my
I had been using deluxe for years. Last year - same thing - except my boyfriend said he had to upgrade to handle stock option sale (not telling me until I ran into an issue with entering my own stock option sale this year). I wasted more than 3 ours trying to figure out why I wasn't allowed to upgrade for free. Then I just paid the darn $30 because I didn't want to waste any more time. I paid $30 to enter one lousy transaction. What a pain in the neck!
February 16, 2015
Rated 4 out of 5 by Jack9105 It,s All There!
I have used Turbo Tax since 1997 mostly without problems except for RRB in the earlier years, it does well now. However the years are catching up with me now and I'll be turning over the job to my CPA for 2015. Thanks for making tax time tolerable for all these years. We retirees need extra help to remember all the little things that need to be tracked as returns continue to get more complex and as life changes occur.
Yours truly from a thankful user.
March 25, 2015
Rated 2 out of 5 by Lookingaway Promise unkept
I have used Turbo Tax Deluxe since 2004 ( Ten Years ) .
This year Turbo Tax Deluxe did not include schedule "E",
I hesitated buying for this reason, then I received an email from Turbo Tax that stated if I had to update to Premier to get the forms I needed the update would be at no charge this year. WRONG I was charged $30.00 plus tax. "NOT HAPPY".
Sorry but I will remember this next year.
Also there is no mention of the Ohio School Tax or Forms ????
February 23, 2015
Rated 5 out of 5 by VijV Turbo tax rocks!
More examples in Explain this sections would help clarify if I am eligible or not.
Or best if there are any recommendations based on one's profile. For example - indicate where possible, places where other turbo tax users with similar profile sought tax benefits, highlight them for review.
Help setup a company via turbo tax especially if that proves beneficial from a tax perspective to the user.
Overall, I love turbo tax. Tax filing is quick and easy.
April 5, 2015
Rated 4 out of 5 by hikingskier CD and Online versions don't talk to each other
I bought CD version thinking it would automatically import my taxes from past years from the online versions that I used in the past, since I had all this stored on my computer. The roundabout way to do this was too confusing and I couldn't get to work so had to manually type in all my personal data and last year's results. Negated the reason for continuing to use Turbo Tax. Intuit needs to figure an easier way to make the online and CD see each other.
April 6, 2015
Rated 4 out of 5 by Shoby Surprise! No K1's in Deluxe
I have used Deluxe for several years. This year, while completing my taxes, I could not input my K1. I received a message that I needed to upgrade to Premier at a cost of $30 to input my K1 info. I called the service center and was allowed a free upgrade to Premier. The service rep was very nice and helpful. It was very frustrating that this info was not communicated to your loyal customers. I will not be paying $70+ to purchase the software next year.
April 10, 2015
Rated 1 out of 5 by Mark391241 Lots of hidden fees
They charge you to purchase TurboTax, a fee for upgrading to TurboTax Premier if you have *any* reason to file a 1040 (interest, dividends, capital gains, etc), a fee for your state return, a fee to *file* you state return online.
All these fees are not advertised and are presented *after* you painstakingly work through their mediocre software, thus committing yourself to using their service and paying their fees.
I WILL NOT USE THIS SERVICE AGAIN!!!
April 16, 2015
Rated 3 out of 5 by StephenMac Problems with the Deluxe version
was surprised by the removal of certain items from the Deluxe Version. Was about ready to take it back to Costco when you added them back in FREE. That was not a good customer focused process without notification for us that use this version every year.
Also it would be nice to know the cost of the State Tax efile earlier in the process. Now you only get it at the VERY end. It should be on the page where you make the initial selction to efile or mail.
February 18, 2015
Rated 2 out of 5 by JEBISTIRED44 TURBO TAX QUALITY IS SLIPPING
The program seems set up to encourage the electronic filing of both Federal and State returns at the same time. Filing the Federal electronically was easy and done without problems.
The confusion arose when I wanted to print out a copy of the state and file it by mail. The instructions were unclear and the informaion printed out was hard to read. Determining what to send and what to keep was a challenge. There is no excuse for this level of unclarity.
March 29, 2015
Rated 4 out of 5 by usausausa ok.
It would be nice to know in a summary format what deductions won't apply for a certain income level, such as education expenses. I would not spend time filling them in for 3 college students if I would have known my income exceeded a level where there would be no deduction. Now the IRS has more information than they need.
hope I find a way to get all the rebate money you said you would give us for changing the package from requiring deluxe to premium.
March 28, 2015
Rated 2 out of 5 by Tony5342174959 Update Trouble
After logging off and on again, the updates were installed. The updated should have been installed on your first login or when it tells you documents are not available, you should have the option to check for updates. We had to log off and on again, which is time consuming and frustrating. Last year, the same thing happened and we requested that an email be sent to us but it never was. After logging in and off several times, the updates were completed.
March 21, 2015