TurboTax Premier CD/Download
Customer Ratings & Product Reviews

TurboTax Premier software makes tax filing easy. It calculates investment & rental property tax deductions to get you a bigger tax return.Efile taxes online with TurboTax. Choose easy.

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4.3 out of 5 average

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Rated 2 out of 5 by from eASE OF uSE I have used turbotax for five years. I found 2016 harder to use. Step by step questions did not ask questions in as simplified manner as it had before. [examples] After entering main W-2 info it did not ask me if I had more W-2s to enter. I have a working interest in oil well I had to go back and look at paper copy of 2015 and enter on forms. In the income section questioning it did not ask me about Social Security Income it asked do you have XX-1099 forms. Took me three times as long to complete as last year.
Date published: 2017-10-12
Rated 5 out of 5 by from Excellent Software Made it much easier to use over previous year.
Date published: 2017-10-12
Rated 5 out of 5 by from Good Stuff I love the product and have been using it for years.
Date published: 2017-10-11
Rated 4 out of 5 by from Problem with Efile Worked well except the E-file and that may have been a safeguard on the part of the Federal system.
Date published: 2017-10-11
Rated 3 out of 5 by from Broken promises I only have to file one state return. The package said you could file one return for free. When I filed the state return it charge me. False advertising. They is no phone number to call if you need real time help.
Date published: 2017-10-11
Rated 5 out of 5 by from it might help if you keep save button in the interactive screens so frequent saving of the progress is easier to do from user point of view
Date published: 2017-10-11
Rated 4 out of 5 by from My Review I love TurboTax.
Date published: 2017-10-10
Rated 4 out of 5 by from State tax a problem It took me considerable time with a representative to get a state where I didn't need to file removed from the list so I didn't have to pay $45 to get another state. I finally got it resolved, but it was annoying - bad enough to have to spend hours getting all information put together without having to spend additional time to get a state taken off. I hope this is resolved for 2017 taxes!
Date published: 2017-10-09
Rated 4 out of 5 by from K-1s are difficult to deal with K-1s are very difficult to enter. I enter the info from the K-1s but the additional questions that pop up in the review are difficult to clear. Please make it easier to enter K-1s.
Date published: 2017-10-09
Rated 4 out of 5 by from Almost Worked We have an usual and complicated tax return. TurboTax almost handles it. Because TurboTax misses a couple of required items, I must override them. Overrides in the program - even on the TurboTax worksheets - prevent eFiling.
Date published: 2017-10-09
Rated 5 out of 5 by from saved me a headache Thank you for making this process easier than I expected. I was worried but your step by step guide walked me thru the entire process
Date published: 2017-10-09
Rated 1 out of 5 by from Very Difficult to Use In doing a final return for a deceased person, it was not possible to adjust everything that needed adjusted. I found I had to go read the IRS forms and instructions in order to answer the questions on Turbo Tax. Their questions are obtuse. Their point of view is too narrow which made it impossible for me to figure out how to answer their questions. It was a waste of money. Never again.
Date published: 2017-10-09
Rated 5 out of 5 by from Premier I'm a real fan of turbotax. I use turbotax at home for family and a few friends. I also volunteer for AARP each spring and do income tax returns for "clients" at no cost to them. I have used two different software programs provided by the IRS at the AARP site (i.e., a local city library). I think turbotax is the easiest to use of the three software programs.
Date published: 2017-10-09
Rated 4 out of 5 by from Great Product--with some continuing annoyances I have used Turbotax for nearly 20 years and love it. The one thing that bedevils me nearly every year is that both K-1s that I receive they have entries on both boxes 1 and 2, which requires one to "split" the K-1 but without any real guidance as to which entries to include on each to match up. I end up putting Box 1 with various others plus, Box 16 E and J, and then need to put Box 2 with some other Box 16 subparts that I have developed completely by trial and error. These always show up on error check when the items don't match up. Turbotax should allow you to just enter such a K-1 exactly as you receive it with information on all boxes and then break it down the way that is needed without the user having to guess. Otherwise, GREAT program. I also don't think that the instructions and entry for the 529 plan statements and payments are very clear.
Date published: 2017-10-09
Rated 5 out of 5 by from very helpful
Date published: 2017-10-09
Rated 3 out of 5 by from Satisfactory - but please include price for state 1. Need to be able to more easily know forms from easystep alternative 2. Prefer that state tax e-file fee is include in the price paid (for one state)
Date published: 2017-10-08
Rated 5 out of 5 by from Easiest Software I have ever used In spite of being a Turbotax for a couple of decades, I still get amazed by the software design, its ease of use, and a wonderful user experience. To accomplish this for a complicated and ever changing topic like taxes, deserves hats off to the team that designs the software. Simply love it !
Date published: 2017-10-08
Rated 5 out of 5 by from Easy Filing Again I've used Turbo Tax over a dozen years. Always easy to enter data to complete return. Appreciate the program knowing what forms have to be prepared given the data entered. Calculations always accurate. E-filing is easy and efficient. My only small criticism is answers to tax questions available within the program are occasionally not detailed enough. But I can always go to instructions on the IRS website to deal with that. Turbo Tax is a great product overall. Keep up the great work!
Date published: 2017-10-08
Rated 4 out of 5 by from Good, but needs work I've been using Turbo Tax for years now. It's great for preparing tax returns with the exception of reporting oil royalties. It has improved somewhat over the years, but I still struggle with it every year. This time it kept insisting I give it a business name and details about accounting method and address, when I just get oil royalties, period. It takes longer to do royalties than anything else, and I'm pulling my hair out by the time I finish.
Date published: 2017-10-08
Rated 4 out of 5 by from Had to file by snail mail Turbotax improves a little each year. It's a major help that it can now handle Form 1116. But I couldn't e-file this year because it doesn't include Form 8082. This is a simple form that you just fill out. It would save a number of us a lot of grief if you would include it so we could e-file. And, since I had to print my return for filing this year, I found that the pdf file output does not include blank pages where appropriate. This makes it hard to comply with the IRS requirement to put each Schedule or Form on a separate page. I had to pick my way through the pdf printing some on both sides and some on one side only. Blank pages inserted where appropriate would be nice so that we could just select "Print on both sides" and let it print.
Date published: 2017-10-08
Rated 2 out of 5 by from Confusing to the max... I've used TurboTax for years with few problems, but this year, with rental and royalty info to enter, it was confusing to the max. I had to file an extension because I didn't have all my rental expense info, and when I got it, I couldn't figure out where to enter it.
Date published: 2017-10-07
Rated 4 out of 5 by from Good Help for Filing Taxes I have used TurboTax for a number of years and it has been very helpful over the years to complete my returns, even as they became more complex. My biggest complaint has always been how difficult it can be to get to a real person for tax or non-tax related questions.
Date published: 2017-10-07
Rated 4 out of 5 by from Just a few questions left hanging I've been using Premier Turbo Tax for quite a few years and usually have few, if any problems. Sometimes when I encounter a new situation (capital loss without a 1099-B) I have problems making my way through the directions or end up having to go to the IRS website for instructions on how to complete a certain Schedule (like a Schedule D).
Date published: 2017-10-07
Rated 5 out of 5 by from Had a difficult time removing a schedule K 1022s I entered by mistake. You need an easy way to correct mistakes such as this.
Date published: 2017-10-06
Rated 3 out of 5 by from Not Finished the Job This is the 3rd time I had to send my tax return to the IRS. YOU keep saying I'm finished when I'm not. YOU keep asking me more and more questions, most of which have nothing to do with the return. There is no end to the questions that can be asked. In March, I thought its was submitted; In August, I thought it was submitted; now in October, AM I SUMBITTED? What's frustrating is that I have to go to the IRS website to find out that they do not have my return on file. When I get back into TurboTax, I find out it was not submitted. They have more questions for me. I actually talked to a rep in Aug and he went through it with me. Everything seemed like it was finished and submitted. Guess what? It wasn't. What happened this time was an update to TurboTax required me to add more info which seemed to be the reason it was not submitted last time. I really can't recommend this kind of program that never gets to the finish line. And even when you think it has, it won't alert you that you're not really finished. So, I'll check the IRS website to let me know if they received it. It does not matter how good the program is if it can't deliver.
Date published: 2017-10-06
Rated 1 out of 5 by from Input forms were incomplete The system does not provide readily available forms for inputing tax payments made with an extension. Further, if you want to correct an input and go to forms, it is very difficult to input the correct information. Finally, you should provide an telephone call number even if you have to pay for it. The on-line help you provide is useless.
Date published: 2017-10-06
Rated 4 out of 5 by from Need some Help for Links to Forms When entering inputs to schedule C, income from business, you get error reports about duplicate links to forms. The whole concept of links is nowhere in the Help. In fact,"Link"appears nowhere in FAQs except to mean "URL". But overall, TT does a fine job of explaining itself.
Date published: 2017-10-06
Rated 4 out of 5 by from over 20 yrs I'm a long time user, I help all my family and a few friends with their returns. As a regular user a few more short cuts would be nice, especially the ability to look at a menu for the step by step so I don't have to go through everything each time. Also, after through once and I go back to make corrections or additions there are many boxes that go blank and have to be re-entered. Over the years the program has gotten more robust with the entries for K-1s. There are still some issues. Line 14 can only be completed by adding phantom forms and separating out passive and general categories. It took 4 calls and about 5 hours on the help line. Multi state investment are also very difficult. I like the downloading capabilities and the ability to easily archive my data. Most importantly I can do returns faster than I can drive to the accountant!
Date published: 2017-10-06
Rated 5 out of 5 by from No Problems Have used TurboTax for at least 5 years, maybe more. Most helpful is the Search Box where one can access answers to open questions. And, then one is offered the option to Jump to the associated section in the Return. Guess I'm addicted to TurboTax and will be using it in the future. ThanX.
Date published: 2017-10-06
Rated 5 out of 5 by from Thorough Tax preparation TurboTax Premier was very helpful in helping me sort through the complexities of the federal tax forms. However, some of the stepwise questions can leave you guessing, when the question uses unfamiliar or ambiguous terms. At that point you are referred to a help blog to see if other people have had similar questions. The only problem is that the blog entries that have good answers are not always obvious and you have to page through several to get an answer. Some of the answers are written as if the recipient of the answer (you) is already a tax professional and therefor the answer is short and cryptic. Usually digging a little more reveals a more detailed explanation. Year to year use of the product is excellent in that the old numbers are carried over so that most old data is pre-filled. The only problem here is that if you reply that a certain form is unnecessary, but later find out otherwise, there is no way to re-instate the original form and any old data it might have had associated with it. My advice - don't delete any forms until the end when the program does a check and finds some blank forms to delete.
Date published: 2017-10-06
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