Rated 4 out of
5
by
klktx56 from
ExPat Dilemma
Have always liked TurboTax through the years but living overseas creates difficulties for expats. Each year they have to tackle amazingly complex items like Form 1116 and Form 2555 while living overseas and paying overseas taxes. It would be helpful if Intuit spent a little extra time on helping expats with these forms. Perhaps a bit more in the help sections or adding an example or two. Keep up the good work!
Date published: 2018-04-28
Rated 5 out of
5
by
donmago from
Very Reliable and Consistent
A TurboTax user since 2001. TT provides choice of own control or prompting. I prefer desktop version because I don't feel intimidated by being on the Internet, I am more relaxed. Easy to follow prompts. TT prompts could be a bit more aware of individual state situations related to Federal taxation, i.e. state sales tax deduction. For 2018 tax year's changes this will be very important.
Date published: 2018-04-27
Rated 1 out of
5
by
gooofy from
Goofed State of Illinois return.
State of Illinois form goofed up my return. I spent 3 hrs talking to turbotax about Illinois return in March. Just heard back from state -- I owed them an extra $650, due to Turbo tax didn't/couldn't help me. Turns out there is an income limit on exemptions & property tax credit. This was nowhere to be found on Illinois Turbo tax form.
Date published: 2018-04-27
Rated 5 out of
5
by
ojon from
my tax
It's great
Date published: 2018-04-27
Rated 5 out of
5
by
azdxfhvhnk from
Refunds
Generally I like Turbo Tax and have been using it for 30 years and it gets easier for me every year. I only do my family and a couple of friends tax returns so the limit to how many I can do is annoying in that I am not getting paid for these efforts. I think an option that addresses gift tax and estate tax questions would be nice but understand that amounts involved for these subjects probably exceed the scope of this program.
Date published: 2018-04-26
Rated 1 out of
5
by
2020md from
Wasted my time on state return
eFiled federal return without problem. AFTER paying Turbotax to efile my state return, the program returned an error that said one of my entries (apparently obtained off the federal return) had too many characters. There was no way to resolve this issue so the only choices were to change my federal return after is was already efiled, or file the state return on paper (all 75 pages) and just lose the money already paid to Turbotax. Researching the problem on the internet revealed many others with the same problem! I won't be dumb enough to pay to efile my state return in the future!
Date published: 2018-04-26
Rated 5 out of
5
by
jtb03 from
Best Tax Program
Used TurboTax for 15 years, despite having increasing complicated tax returns, turbotax always makes it easy to do my taxes
Date published: 2018-04-26
Rated 3 out of
5
by
MangroveGuy from
Very little information on Disaster reporting
In 2017 many people were impacted by hurricanes. The guidance for reporting losses from these disasters on Turbo Tax was very limited.
Date published: 2018-04-25
Rated 5 out of
5
by
sledgewtsr from
Difficulties wit State Submission
State Submission for mailing process is not straight-forward. I had to search for the State Submission via mail functionality.
The State Submission by mail functionality should have been selectable on the same page/level that the eFile State Submission functionality was.
Date published: 2018-04-25
Rated 4 out of
5
by
peg10 from
Good Job
I have used TurboTax for more than 10 years and have been very please. This year was my first year for using the Premier version. When my refund was received it was less then what was expected. The error was a simple one; one I think the problem should of caught. The error was in the estimated tax payment section. I made duplicate entries in both the Federal & State question about how much was paid from my refund. In my opinion TurboTax should of questioned these entries. If it had my refund amount would have been correct; the amount entered in the Federal question should have been blank. All-in-all I will use TurboTax again because this is the only year I have had any kind of error.
Date published: 2018-04-25
Rated 5 out of
5
by
SimpleProgram from
Makes it Simple
TurboTax is awesome at making sure you input all of the necessary data and do so correctly.
Date published: 2018-04-25
Rated 4 out of
5
by
grammygme from
Only One Complaint
I have used TT for more about 15 years and have been very pleased. I would give it 5 stars but for two things: as you complete each of the various categories and click Done, you are put back at the beginning of the list. I would much prefer to be taken back to where I was on the list. Very annoying to have to scroll down each time, especially as you move further and further along the process.
The admitted flaw as to foreign source and the directions were problematic. When I added a zero as directed to by-pass the flaw, it added $500 to my tax liability. Crazy!
Date published: 2018-04-24
Rated 1 out of
5
by
longfinish from
Rejected Return
I signed and paid the extra $ to file the state return electronically, turbotax said my return had no errors, then the state filing was rejected based on an error in line 71. I double checked it multiple times, got no help from turbotax and ended up having to file a late return by mail. WASTE OF MONEY!
Date published: 2018-04-24
Rated 4 out of
5
by
PATENTSEARCHER from
Still the best way to file - but not perfect
Turbo tax is still the gold standard from small businesses that self-file - but Intuit needs to be more transparent and all the things you have to pay for to get fed and state filed. Put ALL of this info upfront in a plain graph or table - not later when you have the user trapped.
Date published: 2018-04-22
Rated 5 out of
5
by
Swiftmovin from
tax filing
would recommend turbo tax to others for non complicated taxes
Date published: 2018-04-22
Rated 2 out of
5
by
OBy1 from
Tiny Fonts
Tiny fonts required me to us a screen-magnifier. This only works over a small area, so constantly moving the magnifier around was very painful.
The help windows had an even tinier font!!
It was cumbersome going thru all the Intuit-stroking screens that had no other purpose.
Date published: 2018-04-22
Rated 5 out of
5
by
Eglenn602 from
Turbotax makes taxes easy
Turbotax makes the complicated tax process easy with its step-by-step guide.
Date published: 2018-04-22
Rated 1 out of
5
by
JoeW89 from
Lots of Hidden Fees
After you buy the software the company makes you pay additional fees such as a $40 fee and then a $25 efile fee. The states allow you to e-file for free so this is a sneaky extra $65 for TurboTax.
I will not purchase TurboTax again as they are not upfront with the cost.
Date published: 2018-04-22
Rated 4 out of
5
by
KanSri from
Good Work
Have a better site map
Put a list of expected forms for income
another list for deductions in a common place and also during the walk thru.
Date published: 2018-04-22
Rated 2 out of
5
by
NHAZ from
Integration with State (AZ) is awful
Fed portion is great, but State portion needs work:
> Does not carry over capital gains over from fed to state correctly.
> Whole sections of state calculation worksheets need to be entered manually
> State rejected form twice, and T.Tax program suggested no fixes.
> Can not pick and choose State sections to work on. Each time you must walk through the entire form from start to finish.
Date published: 2018-04-21
Rated 5 out of
5
by
JMBugajski from
T-Tax Remains a Good Buy
Turbo Tax business and pro have been my go-to tax partner since tax year 1999. I keep coming back because Intuit always invests in improvements, they provide excellent security features and the product is always more efficient and effective than other tax filing methods including services such as HR Block.
Although Turbo Tax cannot provide tax advice their professional grade product could do a better job of allowing "what-if" analyses. Several times during the past years, I used T-tax to forecast income changes. I would happily pay twice the price for a version that allows me to do estimated taxes in the event of the sale of a primary residence, significant tax law changes such as removal of the state tax exemption, and other significant events. I could then make better tax decisions.
Otherwise, Intuit Team, please keep up the good work.
Date published: 2018-04-21
Rated 5 out of
5
by
Beam72 from
Found Thousands in Deductions
TurboTax has been a great option from its inception into the software marketingplace. You'll never be able to produce a product that satifies everyone, but this is as close as it gets. As the saying goes, it's difficult to get to #1, it's even more difficult to say #1 unless you truly are the Champ. TurboTax is the Champ !
Date published: 2018-04-21
Rated 3 out of
5
by
AnnieB223 from
Turbo Tax 2017
So many questions, which made me wonder if your program was biased. I will definitely think twice about using your product next year.
Date published: 2018-04-21
Rated 5 out of
5
by
Diazcuba from
Great product
Date published: 2018-04-21
Rated 1 out of
5
by
Hal7654321 from
The Good & the BAD
Generally a good program. After numerous tries was unable to send for free, had to mail returns.
Date published: 2018-04-21
Rated 4 out of
5
by
Kellyc88 from
Easy to use
The program gets a little easier to use and navigate each year.
Date published: 2018-04-21
Rated 5 out of
5
by
macfan608 from
You Can Trust TurboTax
I'm a long-time user of TurboTax and its predecessor and I don't think there's anything better for individual tax returns. The smooth linkage with a broad range of financial institutions, which makes downloading relevant tax information rather than having to key it all in, is a real time saver. The smooth interface between federal and state returns is awesome, another big time saver. I've never had a problem with either my federal or state returns, which speaks to the thoroughness and accuracy of TurboTax. And, I like having the option to purchase Audit Protection for a few bucks for added peace of mind should the IRS decide to audit a return.
Date published: 2018-04-21
Rated 2 out of
5
by
pejkar from
The tax would not upload to IRS due to "update requirements" but the instructions were not clear.Called the support line, but after 2.5 hours on the phone, no resolution and then was transferred to another support desk which left a message that will get a call in 28 minutes. Had to extend and file 3 days after the deadline.
Date published: 2018-04-20
Rated 2 out of
5
by
mentalgiant from
Your Ohio state was NO HELP with a missing data item. I got all these messages about walking me through the problem and you dropped me cold!!!!
Date published: 2018-04-20
Rated 5 out of
5
by
Paluka71 from
2017 electronic tax return problems
Sandra helped me understand that I was unable to electronically file because the IRS system broke down. She explained that the IRS extended the deadline for filing to April 22, 2018. Also she taught me that since I am expecting a refund, I would NOT have been penalized for filing after the deadline.
Overall, my phone support service was pleasant and quick! Thank you for all your help.
Date published: 2018-04-20
