TurboTax Online Premier Customer Ratings - Page of Product Reviews
TurboTax Online PremierAverage Customer Rating 4.545 out of 5
TurboTax Premier is tax preparation software for people with investments and rental property income. Try for FREE. TurboTax is the easy way to prepare taxes online. Choose Easy.
See what people just like you are saying about TurboTax Online Premier 4.545 (6879 reviews)
Rated 4.5 out of 5 by 6878 reviewers.
Rated 4 out of 5 by DeeJayAitch Mostly Good My biggest point of confusion is going from federal to state. Some stuff tranfers and other items (property taxes, tuition) do not. Would love to see TurboTax make that clearer. Otherwise, I love your product. March 8, 2014
Rated 4 out of 5 by Chuckie1a OK I know you have to be careful and precise but you could speed things up a lot if would only ask queries that pertain to previous filing, then ask if have other additions that need addressing. March 13, 2014
Rated 5 out of 5 by vtxman Taxes Done the EASY way Turbo Tax is even easier now that it can all be done online. No worries about finding it on the shelf in you local store. It's so easy anyone can do this. Thanks Intuit for this very helpful and simple program March 16, 2014
Rated 5 out of 5 by Lori4498 So easy to use I LOVE Turbo Tax. i have used it since 2006 and will continue to use it. It is so easy. Instructions are clearly worded in terms everyone can understand. Filing fees are extremely reasonable. March 23, 2014
Rated 5 out of 5 by PattiHenri More refund for the effortless work!!!!!!!! The only minor problem I had was the healthcare area. Had to go back twice to review, but....if it weren't for Turbo Tax, I might have missed it entirely...so it was worth going back over it! March 30, 2014
Rated 5 out of 5 by Suzyq0000 Easy Breezy Tax Filing I loved how easy it was to file my taxes. I've always used a tax preparer but our accountant retired this year and so we decided to try TurboTax. Love it. Will definitely use it again and recommend it as well. March 30, 2014
Rated 5 out of 5 by Jackson321 SOOOOO Simple I've been using TT for years and every year it gets easier and easier. You guys make it so simple. Too bad you don't run the IRS!!!!! Until next year my TurboTax virtual friend....Thanks!!! April 14, 2014
Rated 5 out of 5 by Mark1T 2013 TurboTax Premium Used the 'walk through' feature. Very easy to use, answered the questions, much easier than earlier versions. First year with a K-1, very easy to input information box by box. Filled out all forms. Great product. April 15, 2014
Rated 1 out of 5 by ElizaBR Prices advertised are not what you will pay! This is the second year in a row that the price of filing my taxes mysteriously increases from the homepage to the final click to submit my taxes. Why aren't the advertised prices on the homepage match what we have to pay to file our taxes? Also, if you upgrade your service, there is no way to go back to a lower service. if you do not use or need the upgraded services. You have to delete all information entered and start over to get a lower level of service, but again you won't know this until the end of the whole process. Crazy! February 16, 2014
Rated 4 out of 5 by DrDavidC My TurboTax 2013 I also did not like it did not allow me to choose where to save files. Downloads automatic. I prefer DVD- my desktop program over cloud website. Long time user. Will return but only with DVD program- not on line. April 15, 2014
Rated 5 out of 5 by Mdodo Great Help Thorough, but also quick and easy to use. Nice to be able to do both state and federal at the same time. Be nice to have advance notice what itemized deductions need to exceed rather than use standard deduction. April 14, 2014
Rated 1 out of 5 by RyanF90 Too Expensive I needed to purchase the "premium" version in order to file a 1099-B. This was not the case in previous years. To pay extra to file a very common form that you have not charged extra for in the past is terrible. April 14, 2014
Rated 5 out of 5 by chcollins Love Turbo Tax!! Overall, I LOVE using turbotax. I can do everything from the comfort of my own home and feel confident that I am doing it right. I can ask questions and get real time answers. It's the best! February 4, 2014
Rated 5 out of 5 by Tom1810 Excellent Product Turbo Tax makes a very complicated Government process simple for the everyday computer user. They have completed my taxes for years and I would recommend it to anyone who can use a computer. February 9, 2014
Rated 5 out of 5 by Betty970 Great Product I have used this product for a few years. It's easy to use and I have never had any problems. I get my returns back quickly and I always have easy access to information about any questions I might have. Thanks. February 10, 2014
Rated 5 out of 5 by NickSLC Solid Efficient Service Step by step return filing, import and review couldn't be easier. Great to have details and information throughout the process to help answer questions and determine what information is needed. A great product. February 19, 2014
Rated 3 out of 5 by MorJu Your process is not user friendly I am a retired CPA with 55+ years of experience. The TurboTax input for 2013 is not nearly as good as it was in prior years. I am seriously considering investigating other software for 2014. February 24, 2014
Rated 4 out of 5 by Rallming Turbo tax is easy I have been using Turbo tax several years, and it is getting better and better. I like the guidance they provide in the software and let me see the potential deductions that I am qualifying. March 30, 2014
Rated 5 out of 5 by Slyde Guidance helps !! What can I say - have been using Turbo Tax since 1998. We have grown together - best solution out there to file taxes. Would not look at anything else. To our continued evolvement ;) -Raj March 30, 2014
Rated 2 out of 5 by Angelgirl124 TurboTax on a Wintery night I used TurboTax last year for both Federal and State taxes and since my needs were simple, few challenges resulted. This year I had a non-business bad debt to deduct and it was only through valiant effort, erasing everything I'd entered and starting over, and then going to the IRS.GOV site was I able to finish my returns. TT is a good program, but I was adrift without a compass or paddle when this not-so-rare problem arose. I will use the service next year, but will research some of my tax needs with the IRS site first to better arm myself. February 4, 2014
Rated 4 out of 5 by crowwing Good service . Used Turbo Tax for several years but never used the telephone service before. After talking with them I have more confidence in their knowledge and would recommend their service to anyone. They were courteous, friendly and knowledgeable. January 29, 2014
Rated 5 out of 5 by vinci improve home office return when home office record is removed, form 2196 was not deleted accordingly. This caused lots of problem and eventually resolved by googling internet. It would be nice if this can be handled by turbotax correctly. April 13, 2014
Rated 4 out of 5 by Scott9999999999 Opted out of state E-File - $40.00? forget it! Tired of the thousand clicks to finish after completing my return. Navigation has gotten worse. Must back up every time to go someplace else. April 14, 2014
Rated 4 out of 5 by RexC Mostly Satisfied Overall I am satisfied with TurboTax. I had an issue with the data import from my 1099s but everything else worked well. Nice to have electronic copies available and great that TT saves my data from year to year. April 14, 2014
Rated 5 out of 5 by turtlelovee Easy and Tearless Second year using turbo tax and I couldn't be happier with my results and the whole process. I love the step by step questions and the quick easy guide through the whole process. It's also amazing how quick and easy it is to get a real person to answer questions or problem solve any issues you may have. February 6, 2014
Rated 1 out of 5 by ARau Turbo Tax could not calculate AMT, instead forced me to complete complicated manual calculations February 23, 2014
Rated 4 out of 5 by UROUT 2013 Reviews The other problem I had was reporting an inherited loss. I had to get to your "Help Desk" twice & then had to insist talking to one of your "Tax Experts." Roger helped me with this problem. April 9, 2014
Rated 3 out of 5 by zhaor888 2013 Turbo tax very good sofeware to use. and very helpful. Only thing that I don't like is at the end there is $34.99 charge I do not what is come from. Next year, I might go to buy the retail version instead doing it online. April 5, 2014
Rated 5 out of 5 by sofatuber Returning user. Easier to use than most others available from gvt web site (though I must admit, I'm familiar with TTax). Has features I find most useful for me (with mutual fund investments, IRAs, etal.). February 3, 2014
Rated 5 out of 5 by RICKINPHILLY TURBO TAX IS AWESOME EXCELLENT PRODUCT. I USE IT EVERY YEAR FOR BOTH AND EZ RETURN AND LONG FORM RETURN. ACCURATE AND PAINLESS. THANK YOU FOR WHAT YOU DO TO HELP US WITHOUT PAYING A HUGE AMOUNT FOR THE PRODUCT. February 15, 2014
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