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TurboTax Federal Free Edition Online
Customer Ratings - Page 253 of Product Reviews

TurboTax Online Federal Free Edition lets you file federal taxes online - FREE. It asks simple questions to accurately prepare your income tax return. Get free IRS efile and free federal tax filing with TurboTax.

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4.7 out of 5 average

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Rated 4.7 out of 5 by 14506 reviewers.
Rated 5 out of 5 by So Easy! Your system is very user friendly and easy. It makes filing nearly stress free (except for the paying part). I especially appreciate that you can back up to review entries if you have to without a big hassle or having to re-enter data. The only little problem is that if there is a breakdown of how much of the amount that I owe is regular income tax and how much of it is the penalty for not having health insurance, I would like to know. March 12, 2015
Rated 3 out of 5 by Quick and easy The actual input and doing of taxes, was really easy. They ask many questions and help you to know what questions to answer. Its really helpful in the way that can figure out what to deduct, and other things that you may not have thought of. I did not like that, they will not make your info from this year available to next year unless you upgrade. So its free to do and file but the advantage of using the same service next year is lost . March 12, 2015
Rated 4 out of 5 by Can't wait for my refund! This is a good product to use if you're not familiar with the tax code - and who is these days. it's relatively quick and easy and it's really convenient for eFiling. The $30 i paid to eFile my state tax was worth it considering the refund $. Customer service was also pretty helpful. The little encouraging messages here and there make it a little less stressful, as well. Really looking forward to getting that refund check in the mail :) April 15, 2015
Rated 1 out of 5 2014 Review First off, it's not free for both Fed & State even though it said so on TV and radio if you make less than X-amt of income. State filing costs $29.95 for the cheapest version. Secondly, it was the worst program I have ever used and I will not use it next year. Lastly, somehow it got into a "childcare" mode, which I have no idea how that even happened, and I could not find where to make the corrections and it would not let me start over. April 14, 2015
Rated 5 out of 5 by Finally! Painless taxes! This was so easy- the last couple of years I took all my stuff to a big-name tax prep firm, and ended up paying. I wasn't informed that I would actually be better off not itemizing my deductions, so I paid the IRS AND the tax prep service. I thought I'd do my taxes myself this year, and this year the IRS didn't send out instruction booklets. I found Turbo Tax through Swagbucks, & ended up filing for free! And I got a refund! AWESOME!!!! April 14, 2015
Rated 5 out of 5 by My Last Minute Filing Frenzy Just like last year, I knew I shouldn't, but I did... I waited until a few hours before the deadline to file my taxes. Luckily, TurboTax makes it easy. I had my W-2, 1099-INT and 1098-T forms ready to go, and clicked right through the easy to follow prompts provided by TurboTax. I even had enough time to spare to write a rave review and share my experience to encourage you not to wait until the last minute (but if you do, use TurboTax). April 15, 2015
Rated 2 out of 5 by good but bad the fact that u save all my info but charge 30 bucks to import it , the fact that you constantly annoyed me to upgrade to your version i did not want , and several other things really put me off towards your product . I have used turbo tax the last several years with all my info auto imported and without the annoying hassle . This has off put me from your product and i will most likely not be using it next year because of your actions . April 14, 2015
Rated 5 out of 5 by So Easy! Love the ease and support provided for filing my Federal Return. Unfortunately, the fee for the State Return would take up my entire State Refund and isn't worth it. After all - every dollar counts to poor college graduates trying to pay back their student loans. I'll have to use the inconvenient, yet free, state site to do that. I'll definately pay attention to the deadline next year! But sooooo happy with the Federal filing. Thank you! February 19, 2015
Rated 5 out of 5 by First Timer This was my first time using the program. The transition and filing of information was easy to understand and if necessary I did appreciate the timely pop ups for help and potential advice. I would recommend and look forward to continuing my business with turbo tax because it is in a sense getting with the times, technology is the future so you definitely have to be aware in its uses to fully be able to enjoy a easier life in my opinion. March 22, 2015
Rated 4 out of 5 by first time, but not the last Doing taxes can be such a daunting task, & with such a full schedule I have very limited time. I started my refund online not knowing what to expect having always gone to someone else to do so, but I am very happy I went with turbotax. It was relatively quick, easy, and all the parts that weren't, were explained in detail. I highly recommend this, I will definitely be coming back next year. Thank you so much for the support along the way. March 24, 2015
Rated 3 out of 5 by Login Verification Difficulties In the past Turbo tax has been a snap to log into and use. Now in light of a security breach, I am assuming, it is a very time consuming and difficult task to get into the account and complete taxes. It took multiple tries over several days to successfully get on so taxes could be completed. I hope by next tax season this will not be the case as I will probably shift to another online tax preparer that does not eat up so much of my time. April 9, 2015
Rated 5 out of 5 by Happy I am a Happy Turbo Tax user for many years now. It is user friendly for anyone who can answer questions. It just leads you along and before you know it your done. Whenever you feel unsure you can just go back and review then proceed right along. You can even do it in spurts of time and just pick up where you left off, in our fast pace of life we sometimes do not have a lot of time dedicated to doing taxes. Thanks Turbo Tax !!! : ) Dr Rosy April 12, 2015
Rated 5 out of 5 by Absolutely fabulous! I was a little nervous at first. Once I got started I felt very confident that I could do this. Not only did Turbo Tax walk me through the whole process, but each section had an explanation as to why that particular question was being asked. Also liked being stopped during the end of segments & asked to verify the info I had inputted. When I submitted the final draft, I knew that everything was correct...no questions! Thank you Thank you! March 20, 2015
Rated 1 out of 5 Terible Service!!! this is a terrible service! not worth the frustration, I wish i had gone to H&R Block. I will be doing so next year. they wont even let you file electronically, AFTER you have completed all of the tedious steps. If you have ANY discrepancies, they FORCE you to file by mail! and on top of that make you pay $60+ at the very end after they have led you to believe that the service is "free". Stay away if you at all value your time or money... April 7, 2015
Rated 5 out of 5 by I was the hold up, lol I loved the process and could have had it completed within an hour had I known that I needed my IRS pin. I couldn't find my return from last year for about 3 weeks to use my AIG instead. Working 9 to 5 weekdays made it impossible to visit or even call the IRS office. But, all my info was saved at Turbo tax until 3 weeks later at which time I was also able to change the way I received my returns without going all the way back. It was great! March 19, 2015
Rated 3 out of 5 by 8965 form not well on this site! >:( I was HOMELESS for part of 2014. so it said I have to submit form 8965 to MARKETPLACE.....I have no idea where it at near me, or if I have to send it off! That makes doing taxes on line pointless. So I called the IRS. They said I should to be able to send the 8965 to the market place though TURBO TAX. But nowhere did it ask which of the choices applies to me! i.e. HOMELESS. So I'm afraid now my tax return will be held up! VERY DISAPOINTED! March 3, 2015
Rated 5 out of 5 by Fantastic Experience I've used TurboTax to file my returns the past couple of years and have always had a effortless time doing so. The process is easy to understand and when I don't, it allows me to ask questions and receive answers quickly. I will definitely continue to use TurboTax and if I had to say anything bad about it, sometimes the continual asking for me to upgrade gets under my skin. Even so, the process is one I'm willing to go through over others. April 1, 2015
Rated 4 out of 5 by Mostly excellent It was all good and easy until I had to get my e pin from the IRS website. The first time I tried it the Turbo Tax website kept reloading and wouldn't let me fill out the form on the IRS website. It was very frustrating and I have up on rifling for a few days. Eventually I thought about paying HR Block and decided to go back to Turbo Tax because I'm cheap. I ended up needing to wait on hold for an hour with the IRS. It was easy after that. March 18, 2015
Rated 5 out of 5 by FAST & EASY! I don't know if there are any cons yet, but I have to say, this was very easy! I was really scared to file my taxes since I usually file with an accountant and pay for it. This year, I decided to save a little money and do it myself. It was very easy and I actually found that I qualified for a few credits so I am getting back WAY more than I thought! Five stars! If everything goes well, I will definitely use TurboTax next year!!! SO HAPPY! March 3, 2015
Rated 4 out of 5 by Quick, Easy, Understandable The overall setup of the site/program is easy to read, completely understandable, and the fact it guides you through the process is ideal for first time tax return customers, such as myself. I also liked the simplicity of how after so long it times you out, making it feel more secured and less like anyone else could access my information. The overall process was well organized, and very understandable. Would recommend to my friends/family. February 25, 2015
Rated 5 out of 5 by SUPER EASY!! I did my return trying three sites at the same time two out of the three gave me the same amount return but the other was a bit to detailed in their questioning. The Third had a larger refund but wanted to charge a $20 Fee to get my EIC and when I agreed to pay it came back with an Error that I could not fix so Turbo You Won!! I will use it again next year. Its good to get a Free tax preparation for a person who has a simple return to do!!! February 19, 2015
Rated 4 out of 5 by Safe and Thorough! I used the free version, and it was still extremely safe and thorough. They highlight a lot of terms that may not be understood, and provide an explanation. I've only filed taxes for 3 years, so I'm far from familiar with all the terminology and paperwork that goes into taxes. Turbo Tax is awesome at breaking things down, and guaranteeing the best experience. Very professional, very advanced system. I will definitely be returning next year! April 9, 2015
Rated 5 out of 5 by Return Turbo Tax Customer Fast, easy, and painless. I file my taxes each year via Turbo Tax. Besides walking you through the process, you can click on terms or deductions you don't understand and a window pops up in clear concise explanation. Each step is presented in a friendly manner. You almost forget you're on the computer. This tax year filing was a breeze as always with TT. Will be back next year! *And the mobile site rocks. Did my taxes on my iPhone at lunch. February 20, 2015
Rated 5 out of 5 by Nice Refund The process was incredibly easy, I just plugged in my income info and school info and it pumped everything out for me. Only issue I had was I didn't realize the American Opportunity Credit is only refundable to 40% (but Googling it wasn't that hard) and I'm still not sure what a $6,200 deduction means because I didn't get close to that big of a refund so I'm not sure how that played in either. Simplicity is great, explanations would be nice. April 3, 2015
Rated 5 out of 5 by Super Easy-my kid did it! I was going to do the taxes for my daughter so she came over April 14th. I read her the first sentence from Turbo Tax and she said-I WANT to do it. Super simple and so very user friendly! She only had to ask me a couple of questions for clarification for the form. Last year she PAID H&R Block to do them for her-what a WASTE of money! It was so wonderful that it was free and when she gets older she will use the upgraded service from Turbo Tax. April 15, 2015
Rated 5 out of 5 by Best Way To File! This makes filing so easy! It literally takes you step by step, and gives you information on what every step is. my only complaint is that when i went to pay the State tax filing fee with my refund check I wasnt aware it would cost an extra 30$ to have the Turbo PLUS package to have that option. BUT I was given a complete listing of refunds and fees before 'checkout' where I was able to change my payment to be taken from a credit card instead. March 3, 2015
Rated 5 out of 5 by Easy as pie! I used to do my taxes on paper and hated it! TurboTax is much more efficient. It does all the calculations for you. It has you review all the information so you don't accidentally make any errors. TurboTax is not just a chain of forms you fill out either, it explains exactly what you are doing any why, and does so in a very simple and pleasant way. I absolutely recommend this site to those who want a simple and enjoyable tax filing experience! February 22, 2015
Rated 4 out of 5 by Super Easy and Fast GREAT GREAT GREAT. Super fast, super easy- especially for a young adult who does not know a lot about taxes! I am positive that I received a MAXIMUM refund thanks to TurboTax. I will definitely use TurboTax again, and have already helped a friend use it to do their taxes. I did have to mail my taxes due to the fact that the system kept thinking that I had independent child care when I do not even have kids. Everything worked out great though. March 25, 2015
Rated 5 out of 5 by Great! Each step of the process was clearly explained and easy to understand. There was also many opportunities to review your information. The site was also helpful in reviewing my work/information to check for other refunds/credits and making sure everything I provided was accurate and complete. It did take me several hours to complete, however I am confident that my work was efficient and the return that I will receive is highest amount possible. February 23, 2015
Rated 5 out of 5 by Online e-file is the way to go! The CD/Download version gave me a ton of trouble and I ended up having to call customer support for refunds after trying several times with no result. The online version through the website was so easy though, it was my saving grace 2 days before taxes were due. Simple return was very cheap too, about $30 compared to the $150 my boyfriend was charged going to a stand-alone office nearby. TurboTax online will definitely be my go-to from now on! April 13, 2015
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