Rated 5 out of 5 by Oskiep Solved the Mystery
My problem was that just zeroes in boxes on my W-2 prevented the program from accepting my completed return. Went online and to a phone number, called, left a message to be called back; Got a call back within 1 1/2 hours, had a great IT guy who recognized the problem as soon as he looked at my W-2 with my permission to look at my return on my computer; gave me the fix and I was good to go!!!
Mystery solved and happy ending!!!
February 20, 2015
Rated 5 out of 5 by DaCrispy Great for first time
I am 19 years old, and this was my first year filing taxes. I had been really worried i would screw something up but when someone told me how easy turbotax was I jumped on the oportunity. I am sure glad I did because it was so much easier than i had been expecting. If it is your first time I would say definently use turbotax. It takes all the hard, complicated work out and explains everything as it goes. 10/10 thanks turbotax!
February 24, 2015
Rated 5 out of 5 by Amyteddie Took the worry away!!!!
I was dreading filing taxes this year because I had more than one W-2 and unemployment to deal with. Turbo tax walked me through each step with easy to follow directions and made me feel better about filing this year. I also was concerned with the new health care law and how that would affect our family but Turbo Tax once again walked me through that as well. I would greatly reccomend all my friends and family using Turbo Tax!
March 1, 2015
Rated 5 out of 5 by sidneyblubaugh Fast, Easy, and Stress-Free
At first when I started filling out my information this year, I felt a little tiny bit lost. but after hitting next a couple of times I felt right at home. The setup is so user friendly, I love it. By the end of the filing process, I was noticing the improvements from last year. It is streamline and convenient. I spent less than 20 minutes filling out all of the information. Thankful for this service. Doing it again next year.
February 19, 2015
Rated 4 out of 5 by BobOrf Fantastic for federal, and good for Missouri state
TurboTax was great for doing my federal return. Very easy to follow and seemed very thorough. It handled my Missouri state tax return pretty well, but I needed to go outside the product to search for more information on "Qualified Health Insurance Premiums." I would have liked to see a detailed explanation of what this was within Turbotax.
Overall, I would definitely recommend TurboTax. I will probably use it again next year.
April 16, 2015
Rated 4 out of 5 by MasonsNanny34 Easy as Pie
This is my second year using Turbotax. I recommend it to family and friends all the time. It is easy to follow, very thorough and if you have to leave and come back to finish it saves where you left off! Being able to put my employer's EID number to upload my W2 information was so easy. The process is a little repetitive at times but at least you have plenty of chances to double check your personal information. Thanks Turbotax!
April 15, 2015
Rated 5 out of 5 by MynameisJeff Rocked My Refund!
I've been using Turbo Tax for 7 years now and every year its just as easy at the last. I don't need to be a tax expert, they do all the work finding the refunds that apply to me. They found one that applied that I had never heard of which made for a fantastic surprise, and with a wedding coming up I already know where that money needs to go. Thank you Turbo Tax, I don't know how you do it for free but I sincerely appreciate it.
February 19, 2015
Rated 1 out of 5 by LeticiaRae feeling unhappy
look...honestly, its a great product. unfortunately, because of the $60 in fees you guys sprang on me, (I'm assuming because I waited until the 11th hour), I will never be using this product again. when I started the return, "everything was free!" now all the sudden I'm paying $60? my fiance paid exactly $0 for the exact same service back in January.
so...yeah. this was our last trip to turbo tax. hope you're happy with your $60.
April 15, 2015
Rated 3 out of 5 by davepatti Feeling iffy this year
Turbo Tax was simple to use this year - as it has always been. However, as a family with very limited income, the basic free package has changed and the 1040 was not included. I constantly had the popup to upgrade to the $59 product. NOT AFFORDABLE for me. That was VERY disappointing. Really nothing changed for me, there was nothing special about my taxes this year, but I don't have a good comfortable feeling that it was correct.
April 15, 2015
Rated 3 out of 5 by Missbeck77 it's a good app
I like the access of the app, right on my phone. I don't have to pay an accountant to do my taxes. The EASY step by step instructions are flawless. It was my first time doing my own taxes, I completely dislike math, but with the easy step by step instructions it was easy. The only thing I didn't like is the fact I had to constantly re file what I had already filed, because a glitch on their end. Other than that no other problems.
May 6, 2015
Rated 5 out of 5 by Lirio Favorite Program So Far!
Last year I filed with H&R Block for free and decided to try turbo tax this year. Boy will I ever go back to H&R block or try any other program? Heck no! I am very impressed with how helpful and fast Turbo Tax has served me. It took about an hour or two to get my taxes done and I really feel like they helped me to get my maximum refund. Definitely going to keep filling with Turbo Tax and I'm purchasing one of their programs soon.
February 27, 2015
Rated 3 out of 5 by nottricked your sneaky
I chose the 29.99 state return fee and when I read the fine print in the overview and acceptance I had been charged twice one was for the plus so I rejected, went back and corrected it and again in the fine print it had been added back and was going to be deducted from the return. I finally paid by credit card and the second charge did not get added. Don't be too quick to send until you've reviewed especially if getting a refund!
March 29, 2015
Rated 5 out of 5 by SirMixesAl0t Sorting the Fog
I am a young tax-payer. I have always been instructed to use 1040EZ. TurboTax has helped to sort through the fog and anguish of the tax process; TurboTax has guided me to utilize my school tuition and payments to create a substantial refund. This has completely changed my view of taxes and actually has me looking forward to next year in which I will definitely be using TurboTax again and recommending it to anyone who will listen.
April 15, 2015
Rated 4 out of 5 by Bolt12345 Definitely not Free
Overall, TurboTax is very straight forward and very easy to use but do not be fooled into thinking that filing everything is free. They do Federal for free but expect to pay thirty dollars for your State income tax unless you want to do it yourself. While not a huge hit, its unexpected after you turn down multiple attempts to upgrade and see the word free on almost every page. Again not a major issue but something to keep in mind.
March 25, 2015
Rated 5 out of 5 by SLEN no refund no payment
I have used Turbo Tax for a number of years and find it simple to use which certainly saves me a lot of grief. I am 76 years old and the old bean doesn't work as good as it used to so I am very grateful to be able to sit down and be guided thru the process with very little effort on my part. This process always give me peace of mind in as much as I don't worry about whether my taxes are done right or not.
Thank you Turbo Tax
March 27, 2015
Rated 5 out of 5 by PKTG9 Not What I Was Expecting
This was undoubtedly a much less painful experience than I had expected it to be and that's entirely because of TurboTax. I filed previously with H&R and it was an extremely nerve-wracking experience. This was absolutely wonderful and I felt safe with my information and secure that it was being done correctly! The use of humor and imagery is seriously a much needed change of pace for such a ridiculously horrible annual experience!
April 2, 2015
Rated 2 out of 5 by jackson2014 Free doesn't mean Free
Completed the Free Fed filing and then went to file State. Got charged for State when it should have been free. Almost no way to go back and start over once you filed the Fed so you end up paying. I didn't see any help phone contact numbers and existing help look-ups were circuitous at best.
TurboTax needs to be more up front with pricing options especially for low income filers. Put all the pricing parameters on the sign in page!
April 11, 2015
Rated 5 out of 5 by Symmone Thanks!
I literally watched my partner do his taxes using this site and saw that he saved $45, compared to the old tax website that we used to us, on filing with TurboTax. The presentation of this website is amusing, easy to follow, and eye catching. The time to file took so much less time, especially using the import option. I am thoroughly satisfied with this tax service and will use and recommend this to friends, family, and co-workers.
March 12, 2015
Rated 5 out of 5 by SassyMama More than TRIPLED my refund!!
I initially did my taxes using another tax program. I heard someone say they did the same and then used TurboTax and doubled their refund. I thought... what the heck?? I am SOOOO GLAD I DID!!! My refund didn't double, it MORE THAN TRIPLED!! Turbotax is much more thorough and asks more detailed questions. I have used it in the past, and decided to try something different, BUT I can guarentee I am back to stay!!!
Thank you TurboTax!!!
February 26, 2015
Rated 5 out of 5 by ify0 awesomeness
An easy and simple way to file taxes unlike anything I've ever experienced before. I started with a different efile system but when i logged onto turbo i abandoned the other one because turbo tax is so smooooth. It didn't take you through steps and forms that didn't apply to you buy instead it let's you choose... so happy it continually saved all my info automatically and when i was ready i completed it still lying in bed. Thank you!
April 14, 2015
Rated 5 out of 5 by gigagenius1 Awesome way to file your taxes!
As a first time tax filer, I went into this very nervous and stressed out. However, TurboTax reassured me that there is nothing to worry about. I got done with my taxes very fast! Almost every step was explained and easy to understand. The step by step guide really makes filing your taxes very simple, easy, and unstressful. You can even take out half the work by just paying a small fee, otherwise, everything is FREE! Thanks TurboTax!
March 5, 2015
Rated 5 out of 5 by Rakara Super simple
Preparing taxes is usually an intimidating process for most people, however, with Turbo tax, the process is made easy. I like that the screen are simplified, allowing you to focus on one thing at a time. No more feeling tensed that you missed something, made a mistake, or just outright confused. The language in the 'tip/hint' boxes are also easy to understand. A newbie to tax preparation would have no issues navigating this software.
March 22, 2015
Rated 5 out of 5 by Crissy24 Seems Easy & Efficient
First time filing myself; I had not been working most of last year so it was a fairly simple process. My only hope is that everything is as straightforward as it seems considering that I had to file in two states. However, I did choose the free E-file instead of the plus so perhaps that makes the difference. I do have a peace of mind though and appreciate that the site is in a such a way that a new timer can navigate through it well.
April 15, 2015
Rated 5 out of 5 by r9kelsa Bawlin Service
There's not really much else to say that hasn't already been said. I used this service last year, took less 10 minutes to do, got my refund quickly and without any problems. I'd recommend it to any first timers wanting to get the most out of their refund as well as veterans who want an easier and quicker way of getting things done. And the newly implemented free state return is just icing on the cake. Keep the great work going guys!!
March 9, 2015
Rated 4 out of 5 by BHieter Easy Peasy
There is no better way that I have found to do taxes.
I wish that all employer tax ID's and Filer Tax Form were connected so when we entered the ID and SS# that it would fill in the data for us to verify instead of us having to fill in each box. 1,2,3, 12a, 12b, 12c...
Also the question about American Opportunity Tax Credit! can we connect Turbo Tax to the IRS so the question can be answered via a connection or download into TurboTax!
February 23, 2015
Rated 3 out of 5 by NeilW93 Free But a Hassle
Deleting my info a making me start from scratch just because I used the free Federal Form is a hassle to the free user. Then, after I put all the deleted info back in you ask me to upgrade and pay $29.99? My refund was $37 and the program kept hounding me to upgrade to services that cost more than my refund! I won't always be a dependent college student. When I graduate and need to pay for a more complicated return I'll remember this!
March 8, 2015
Rated 5 out of 5 by DJJAR You Can't Beat "Free"
It really is free to file your federal return. You don't have to use the software to file your state return, but if you choose to do so it is reasonably priced. It was easy to find answers to my questions by using the search bar built into the software. You can save your work at any time and come back to finish it later. I've used it many times and I have never had any problems. It is easy to use even for non-technical people. Get it.
March 23, 2015
Rated 5 out of 5 by grandanb Now entering the red carpet is...
I received interest from the IRS last year because they audited me and it took them the entire year to decide all was well. They sent me only a letter and exactly which box should be used to file that (box 1 or 3) was uncertain to me, but either I did it right or it didn't really matter, I suppose. Otherwise, I was more than pleased; have been pleased both years now. I would have trouble finding any real fault with TurboTax. Go team!!!
February 21, 2015
Rated 5 out of 5 by ATLPat Great Experience
I've used Turbotax free federal filing several times over the years. This year there were some major upgrades in the interface that made things very smooth. So smooth in fact that I decided to just file my state return for a small fee because everything was already entered for me and the payment information (didn't get a refund sadly) was stored for the filing. It was much easier to pay my taxes this year than in years past. Good work.
April 5, 2015
Rated 3 out of 5 by aurorus Disappointed after Years of Service
This is the fifth year that I have used Turbotax for my filing. Previously, Turbotax remembered my previous filings and automatically entered most of my information. This year I had to upgrade for that "feature" that was previously a default. Main reason I kept coming back was because my information was being reused to save time. Now, there is no point to come back since each year I have redo EVERYTHING. May not use turbotax next year.
April 8, 2015