Rated 4 out of 5 by DaleE1 Long time user
It would be nice for you to remind us that you are going to charge us to e-file state returns. Also I have found the printing sequence to be awkward for the past couple years. Printing from the PDF, you have to close the viewer and return to TTax, and then cancel out of the print window to proceed. Also, this year had problems after E-filing Fed, had to use back button to get back to filing options to print out state return to mail.
Finally, It would be nice if you gave loyal TTax customers a price break. ( for below, Retired, former small business owner.
February 24, 2015
Rated 4 out of 5 by onmyown1 tax questions
I like that it is easy to follow but I wish that it would offer more information regarding using your home as an office for your business. It guides to the tax form that you need to retrieve from the IRS but that should be incorporated in the software. In addition, the section about non-farm optional income or tax and farm optional tax method should be spelled out so that turbo tax knows which one to select. Especially if you have used turbo tax in the past and are transferring last year's information in to the current year it should have that information.
April 15, 2015
Rated 5 out of 5 by SteveSLC 2014 Turdo Tax
For decades I used to do my own taxes by hand, and in recent years I have used professional preparers. TurboTax is by far the cheapest and easiest way to prepare Federal and State returns - BY FAR! I trust their guarantee of accuracy, because if it isn't accurate, I'll sue, and no business wants that bad press. TurboTax reduced my filing from 8-10 hours down to about 2 hours for both returns. Once you have used it and have your personal information entered from a previous year, it cuts the prep time even more. I'll be using TurboTax for the rest of my life.
March 12, 2015
Rated 5 out of 5
by Woodshim My GO-TO Tax Program!
You know, I need the extra services provided: that being guidance through this experience. I had the option to cut corners, but this is my first time to do my own taxes, so I wanted major guidance. I got that and more. Big advantage was the program sees your errors coming and prevents them so you do not have to correct errors forever. (I was told that would happen, and guess what! I had none the first time through.) Getting me my best refund was the topper, so thanks Mr. Turbo Tax. There is nothing about you NOT to like and find totally awesome.
April 11, 2015
Rated 5 out of 5
by GillF Professional Opinion
As an accountant with 40 years experience in taxes, using Turbo Tax has changed my life - I no longer hate preparing tax returns, I love it! When I began working in public accounting in 1977, we prepared the tax returns by hand, using a pencil, and then a copy of the pencil version was sent to the IRS. It was a nightmare from Washington. Today, Turbo tax has condensed the tax enormous size of the tax return into simple and easy to answer questions. Turbo Tax has taken a government train wreck, and turned into something that anyone can understand. Great job!
April 7, 2015
Rated 5 out of 5 by Gary2700 Happy Convert
Previously I was paying an accountant about $200 to file my taxes. Even with that it took me many hours to put together information for her and I was always worried I had missed something. Last year I still paid the accountant to run the numbers, but for comparison sake I also did it myself with Turbotax. I received a much bigger refund through Turbotax because of a deduction that the accountant had been missing for years. Plus Turbotax is easier, cost less and gives me more confidence than the accountant. Now I will file "happily ever after" with Turbotax.
March 10, 2015
Rated 3 out of 5 by Unsat2 Okay -
I have used Turbo tax for many years to do my own taxes. I also help my mom with hers. In the past I have found it pretty straightforward. Not so much this year -- especially when I got to the states - Georgia, Michigan.
I thought about letting my daughter use to do her new york taxes - but the cost seemed too high - $39.99 for one ez form. She ended up doing them on-line for free.
I also did not appreciate the requirement that I use the business version, just because of very small side consulting work. I think I'll investigate other options for next year.
April 13, 2015
Rated 5 out of 5 by denrocks Highest Refund EVER!
I just finished my taxes and I just found out that I am getting the biggest refund I have ever got. EVER! It did take a little while to answer all of the questions, but it was totally worth it and some of my information was transferred from last year since I used Turbo Tax last year too. So I just needed to quickly review it. I am truly satisfied with Turbo Tax. Even when there were one or two things I had to think about it was not that hard. The explainations and examples were so good and helpful that I did not even have to call the customer service number.
February 4, 2015
Rated 4 out of 5 by NickS123456 Quick and Easy
I just completed my taxes. I am neither a skilled administrator or a person with tremendous eye for detail, so I really enjoyed Turbo tax. It transferred data from last year and that really sped things up. The only thing I was a little worried about was the e-filing pin that I generated, wasn't carried over correctly to the last of three forms in the wizard that contained the pin. i updated it in the last form of the wizard that required it, so we will see if there are any issues with filing being rejected. Other than that, it was pretty painless experience.
February 19, 2015
Rated 5 out of 5 by Maruca1 Very helpful!!
it's great how Turbotax automatically does the calculates needed of your entries, and changes the calculations involved in other forms, etc. whenever you might change an entry. . I also think it's great that information from prior years is automatically transferred to the current year you are working on -- for example, it added a capital gains loss worksheet and automatically put in the proper numbers, based on last year's form. you can alter or delete information as needed; It also 'knows' what additional questions to ask you based on information you put in
April 13, 2015
Rated 5 out of 5 by CaptSticks Pleased Again!
I have been using Turbo Tax for more than 10 years and each year has felt the same. Makes doing taxes easier and faster and I am confident that I am getting the refund I am due (if any) and that my tax return is complete and right and with a modicum of privacy regarding my personal business not present with CPA's or tax shops. This also takes the angst out of the yearly tax changes relative to my filing and year to year changes are consistent with previous years and I don't feel like I have to relearn a computer language to use the software. It's good stuff!
April 15, 2015
Rated 2 out of 5 Not Too Happy This Year
This was my most disappointing use of Turbo Tax. I was sure if I spent the extra 49.99 I would get maximum use of my deductions, but I was wrong. I couldn't write off my meals, my car maintenance (I'm a courier so I need a working car) or other deductions attributed to using the car. I attribute this to my lack of how to properly use the program and find my way around certain windows.
However, despite my disappointments, I will be using Turbo Tax in 2015. $49.99 for a tax preparer is cheaper than the $300-$400 being asked for by tax agencies here in my area.
February 1, 2015
Rated 5 out of 5 by LeoSpike Tell customer why Schedule A is reduced
It took me hours to figure out that my schedule A total numbers did not match on property tax and deductible interest because they were automatically reduced by the 8.7% home office deduction I was taking. Duh! A little help comment on this to the customer would be nice.
Also, last year with the auto-load from previous years it kept dumping my X-wife into the form. UGHH! I could not get rid of her. I had to start all over like a fresh customer and load from scratch to get things right. This should not be. Provide an option to purge somebody out of the forms.
April 12, 2015
Rated 4 out of 5 by alohadb Good Product
This is a very good product - easy to use with good customer support. But at the very end you find out that your one free state e-filing is not free, it is $19.95, (only the preparation is free) so I will be printing and mailing ours. Also - why doesn't TurboTax provide the State return preparation for 5 years?
One other thing. In the very beginning it prompts you to put in "Your" information - but it should prompt you to put in the first taxpayer's information because what you input here will be the top name on your tax return. TurboTax should explain that.
March 14, 2015
Rated 5 out of 5 by Nanny8181 Get 'er done!
Each year that I use Turbo Tax I get more familiar with it and like it more. I am a professional tax preparer and use a program developed by a huge company. I see more simplicity using Turbo Tax and think anyone would feel more comfortable. The form I've had the most trouble with all along is the non-cash contributions when the list of donations has to go to so many places. I think it could be made a little easier to follow. Over all, I am so happy to be able to jump back from forms to help with step by step and it makes it so much less stressful to complete.
February 17, 2015
Rated 4 out of 5 by porsburn Dependable as always
I don't understand why there have been so many negative reviews this year. I purchased Personal and Business version from Amazon at a good price. Entered all my information, and as I have experienced the last 13+ years, TurboTax answered my questions within the app and educated me throughout the process on several new tax laws. I find this program to be reliable. I'm using a windows 7 HP laptop with no problems installing, etc.
My only complaint is that I will have to pay for additional returns at an exorbitant rate. Not sure if that is Intuit's fault or not.
April 12, 2015
Rated 3 out of 5 by dgw2014 2014 program
the people who helped online were very helpful. thank you.
My main gripe is that I pay $100+ for the home and business program. I cannot file my PA state tax electronically for some reason regarding a K-1. So I print and mail.
I do a federal return for my 94 year old Dad- costs $42+ to download state and then you want another $25 to e file. So I elect to print and mail- but it doesn't give me that option anymore. I have to go all way back through program and say I will print my federal and state. (I already e filed the federal)- one big mess. Takes forever.
April 15, 2015
Rated 5 out of 5 by 7CONTINENTS Best Tax Software on the Market!
I worked as a professional tax preparer for 9 years at H&R Block. Upon retiring I reviewed the various tax software on the market and have found TurboTax to be way better than TaxCut and the others. For the last 8 years I have been using TurboTax to do taxes for myself and for 4 other family members with various degrees of complications, from self-employment to complex investment porfolios, and have found TurboTax to be well suited to all situations. The ability to import bank and brokerage information directly into the tax returns is the best feature of all.
March 18, 2015
Rated 5 out of 5 by JohnWurtsJr OK
Filling in the forms under the TT interview system is smooth and easy to follow. When there are errors on review there is great telephone support to get the errors fixed. My telephone helper spoke clearly and without a foreign accent making it easy for me to understand. The screen sharing feature was hard to get started but was helpful once it got running. I have used TT for umpteen years after it caught my accountant in multiple errors.
I was not happy with the confusion and the extra cost the required upgrade to a higher level to do my securities this year
March 20, 2015
Rated 4 out of 5 by Barden2 State tax would not email
I went through the program with no problems until the end. I tried to E-mail my returns and needed an update to proceed. Went to the answer line to get a fix. Uncoupled the returns and the federal taxes e-mailed OK. Tried the state again and got the same update notice. I had paid the state email fee already. There was a very complicated instruction to maybe fix this mess, but I was not computer competent enough to get through the instructions. I gave up and mailed the state tax forms. I don't know what will happen to my paid fee. Guess it is lost.
March 6, 2015
Rated 4 out of 5 by GlenntheGreat Very Good Experience -- EXCEPT ONE BIG PROBLEM...
Very helpful in general, but:
1) I couldn't advance easily to the final printing of a to-mail-in return for California. Once I told the program I didn't want to e-file and that I'd file the form manually, it didn't take me to a window to print it immediately.
2) I liked the "old version" which would allow you to enter specific multiple data (e.g., twelve differently monthly interest payments) and have TurboTax add them up (another way of saying that is we used to be able to enter more "Supporting Details" that would sum up to be a line of income or deductions.
April 11, 2015
Rated 2 out of 5 by yellowstonedoc okay
I have used turbotax for 10 years and this was quite frustrating this year as changes were not deleted when I altered certain fields. This duplicated things on my return I discovered when reviewing it as I was about to e-file. The program had me upgrade to a home and business version for$40 dollars but the upgrade did not make things any better and was worthless, I should have known better than upgradiing but was worried what it would do if I refused a "necessary" upgrade. All in all this may be my last year with TT as it is not getting easier and seems worse.
April 3, 2015
Rated 5 out of 5
by Coreman TurboTax 2014
The program worked fine. I feel that the requirement to use Home and Business just to get schedule C was a cheap shot. Not having the ability to manually fill in the form and efile (as had been allowed in previous years with Deluxe) seemed frivolous. Especially since I am sure it is a configuration setting that converts and restricts the various feature sets (I spent 30 years writing software including corporate tax compliance). Charge for the support if need be but allow all the forms to be generated. And yes, I did get my $25 "sorry you have to upgrade" rebate
April 3, 2015
Rated 3 out of 5 by NoPay2EFile Loving Turbo Tax less and less
Been using TurboTax for years but found it HARDER this year. Especially in the File A Return area. I prefer to E-File Federal and Mail State. I selected E-File for Federal, but then the options for state (California) were E-file now, or Do not E-file state I'll do it later. The I get to a dead end where it tells me I have no returns to efile. I had to go and Print/Save for my records. What happened to "Print my return for mailing"?
Just harder this time. Why do I not efile state? Because they charge 24.95. I will continue to visit the post office once per year.
April 15, 2015
Rated 1 out of 5 by MaryNo1dancer Horrible version in 2014
I have used TurboTax DELUXE for many, many years. In 2014 I was forced to change to H&Business because of Sch C, D, 8606, and others. Luckily I was a tax consultant for 45 years and knew what forms I needed to fill out, because the questions by your programmers were inaccurate and I had to even answer the questions WRONG to get it to go to the forms I needed. And one time it would not let me go back in and change an answer that needed to change. Had to do some "creative" accounting to get the tax return to at least finish up. I hate this version and the 2014 TT.
April 10, 2015
Rated 5 out of 5 by Koop56 Always An Awesome Experience - Using TurboTax
I always love tax time as i know i do not have to print or search a pile of Tax code documents. Turbo tax walk thru makes it so easy to do, even with complicated tax scenarios. 5 stars for the last 6 years. I did have a real problem. Not sure if its your side or mine. My 29 yr old son does not have healthcare. We filled out the Penalty Exemption forms and then hit download so we could attach medical bills to mail it in. It never provided the download after trying for 6 hours straight. Now i am not sure how to get back to that area of the SW. Not sure what to do.
February 24, 2015
Rated 4 out of 5 by LongtimeUsers I have used Turbo Tax for over 15 years and love it. If you can answer questions, you can use this program.
One thing I would like to see rectified. Every year the"help" is different. I wish you could find a way that worked good and stick with it. The one I liked the most was several years ago, when you needed help with a screen, they had a column on the right that helped you. It was wonderful!
I sell Avon and have always used the Deluxe version. I am so happy you fixed it this year so I could keep using the same program and I REALLY hope you keep it that way!!
February 18, 2015
Rated 5 out of 5
by BahamaMama51 Easier every year
The section by section flow is very helpful, including suggestions along the way.
I filed our taxes for many years until the first year my husband became self-employed. We went to a service and paid $600, but realized it didn't save any time and he was simply using software. So I got TurboTax the next year and have continued using it ongoing - now at about 8 years in a row. Very user-friendly and easy. I like the small cost for the software and automatic calculations. It's well worth $100 or so and I recommend it if you have anything beyond a very simple return.
April 13, 2015
Rated 3 out of 5 by CMHD Work in Progress
I have loved Turbo Tax in the past but the changes this year have made it very confusing! In the past I was able to do our Schedule F through TurboTax Deluxe. This year I had to purchase the Home and Business upgrade, which I found out only after I started going through the process. But then it didn't ask me all of the questions I needed. When I got to the review, it asked for extra information that I had to look up on prior tax forms even though TT had done those years. There was no explanation of the schedule J, so I had to do research on "elected farm income."
March 1, 2015
Rated 4 out of 5 by GWJOH Reliable product
I have always bought the product ahead of the tax year by ordering prior to the tax year with the impression this would be the best price. However I will no longer do this since I frequently see the same edition advertised at a discounted price at the beginning of the tax year. I was also disappointed that Intuit initially planned to charge more to obtain Schedule C (I was already buying the Premium product).
Some of the competitions' products are lower priced-you should continue giving long-time customers I have been using Turbo-tax yearly for at least 15 years.
March 7, 2015