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TurboTax Customer Ratings and Product Reviews - page 993 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(183549 reviews)
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Rated 4.6 out of 5 by 183538 reviewers.
Rated 4 out of 5 by My Experience With Turbo Tax I had to call Turbo Tax and have an agent walk me through filing my federal taxes and not my state taxes. I got Turbo Tax through Vanguard and I had to pay for it before I could print my forms for my records. Once I paid for my version I couldn't delete my state taxes. It caused me a lot of confusion. April 7, 2015
Rated 5 out of 5 by Great Product! No product is perfect. This one does the job as easily as I could imagine. April 7, 2015
Rated 5 out of 5 by Tax Preparation I've used Turbo Tax for a very long time & I find it makes completing my returns pretty easy. That's saying allot given the complexity of the Federal Tax code! I have had a few situations that confused me so I went to the Forms View and opened up the IRS instructions so that I could see why my taxes had changed. But that hasn't occurred often. April 7, 2015
Rated 4 out of 5 by Once all info is entered ,the process is easy April 7, 2015
Rated 1 out of 5 by Stupid Program My spouse receives a 1099-misc for a RECOMMENDING dog vitamins to others, which she also uses. She sells NOTHING! This stupid program made me go through a complete business section vehicles, miles, inventory, employees. Then was lousy at prompting me to correct errors. 8 trips through the reviews and 3 trips through the you need to fix this before it can be filed (it insisted I put a mileage on no vehicle used, would not accept zero). H&R Block sounds better and better next year. 7 years in turbo tax is enough!!! April 7, 2015
Rated 3 out of 5 by Slow, slow, slow The program operated very slooooowly! April 7, 2015
Rated 3 out of 5 by Declining Value I use an iMac with the latest OS updates. Prior years TurboTax has been great. Not so this year. Many help windows failed to open. Unable to open an existing tax return after I had saved it. Finally was able to complete my tax return, but it took much more time than it should have. TurboTax needs to improve their product to it's previous levels if they wish to retain my business. April 7, 2015
Rated 4 out of 5 by I love Turbo Tax I would like to see the explanations written for those of us without tax backgrounds. Especially when it comes to the business portion. It was confusing sometimes on where I should put certain business expenses. April 7, 2015
Rated 5 out of 5 by Thanks for TurboTax! I'm so thankful to TurboTax for existing and helping us save money…I was so tired overpaying accountants! April 7, 2015
Rated 5 out of 5 by Easy and thorough I've used TT for several years and like using it. As long as I have all my information organized first I can do my taxes quite quickly and painlessly. The interface is clean and yet friendly. April 7, 2015
Rated 4 out of 5 by 1041 fed & state tax return April 7, 2015
Rated 4 out of 5 by TurboTax is terrific I started using Turbo Tax in 2011. I am not the best with numbers and tax terms so I was a nervous wreck! But I gained confidence as I worked through the steps. The program asks many questions throughout the process that allows you to double check your data. I found a few deductions I never thought about using in previous years. I was tired of paying a CPA $800.00 to do my not too complicated return. I am retired now so this year was a little different in the way I filed but I was able to complete my taxes in a reasonable amount of time. I like the option of being able to buy the audit protection even though my risk is low. It's worth the peace of mind. Thanks, TurboTax! April 7, 2015
Rated 5 out of 5 by Best choice I tried one year HR block, an it was not as pleasant and easy as turbo tax. i will continue to use turbo tax only as long as it keeps its superb filing ease and remains free. April 7, 2015
Rated 4 out of 5 by 2014 Tax Year Return April 7, 2015
Rated 5 out of 5 by Love TurboTax. The process seems easier and more understandable every year. April 7, 2015
Rated 5 out of 5 by As usual Same ease of use. I've used Turbo tax for 7 years. April 7, 2015
Rated 5 out of 5 by Easy Peazy Refund! With TT, I was able to complete my tax return in about an hour. They walk you through the process step-by-step by asking simple questions in order to get you every penny of your refund. April 7, 2015
Rated 5 out of 5 by Best Turbotax yet Normally TurboTax misses several items and requires them to be written in after the "Review" stage. This year only one item had to be entered. TTAX does a great job of covering all the K-1 situations. It was easier to file this year because of the complete K-1 information. I have been using TTAX for well over 10 years and this is the easiest year of all. April 7, 2015
Rated 4 out of 5 by DONE! I rely on Turbo Tax & refer it to others complaining about their tax person! April 7, 2015
Rated 2 out of 5 by TurboTax OK but beware of new version easy to follow program is good but having to upgrade program was wrong. why were changes to the the basic program done, so you could make more money! If is not BROKEN don't FIX IT!!! April 7, 2015
Rated 2 out of 5 by Great in Past not so much now! TT changed the way their CD's are set up. The Deluxe version does not contain all the forms from last year and you have to upgrade to the Premier Cd to get them. Also the CD I purchased had a "bug" that when you tried to download the State forms it go caught in a "loop" and you could not continue. After about an hour I found a question and a "fix" online in TT Q & A section. TT also kept trying to sell me the State forms for $39+ over and over again but it should have been included with the CD I bought from Best Buy, as shown on the box. I did finally get the forms I needed for free but it was a hassle. I have used TT for well over 15 years and will now have to look for a different option next year unless they change and go back to their past practices. April 7, 2015
Rated 5 out of 5 by Second Time User Second time user; will be a third time user! April 7, 2015
Rated 5 out of 5 by Fantastic filing Bascially an excellent way to file taxes. Downloads all investment data, downloads information from prior years returns and a lot of the calculations are automatic. Reviews returns for accuracy and best possible return based on information input. Filing is easy. April 7, 2015
Rated 5 out of 5 by GREAT!!! Everything is simple and walks you threw it. even if you have never filed on your own before. Its also much cheaper than taking it to someone else to do the same thing as me. Thanks turbo tax April 7, 2015
Rated 5 out of 5 by Turbo Tax Works! I've used TurboTax for 8 years and I'm always impressed how they make it better every year. It helps make a painful process easier! April 7, 2015
Rated 1 out of 5 by great - but . . . . I would have given this 4 stars, but I cannot. I run a small media production and concert business, one that uses Schedule C and other small business practices. I had to upgrade to the most expensive TurboTax version, with no prior notice. I like TurboTax, but I think that is simply unacceptable business practice. I will regrettably change programs next fiscal year. April 7, 2015
Rated 5 out of 5 by Wonderful First Time This was my first time filing taxes. I remembered the TurboTax commercials on t.v. and I wanted to find out if they truly make it easy for you. They were being 100% truthful in their advertisements. I am so proud of myself and grateful to TurboTax for guiding me through every step. Thank you and God Bless April 7, 2015
Rated 4 out of 5 by 1041 fed & state tax return April 7, 2015
Rated 5 out of 5 by MarvW Easy to complete with excellent instructions and in logical order April 7, 2015
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