TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.5839 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.5839 (164817 reviews)
Rated 4.6 out of 5 by 164758 reviewers.
Rated 4 out of 5 by CincyNorm Quick & Easy Trying to download TurboTax did not work. When trying to purchase the software, after choosing to download the Wintel version, the web site says "You have entered a bad URL" which is funny (not) since the web site provided the URL. All help screens led back to the same process and error. I gave up and drove to Office Depot to buy the software.. March 30, 2014
Rated 5 out of 5 by Sousousham Easy to use Just love using turbotax. I have no patient when it comes to using numbers. But, your company make it so easy for us people. March 30, 2014
Rated 5 out of 5 by moore72 I use it every year....love it March 30, 2014
Rated 3 out of 5 by CaptainSharon AMT is a killer When you get into ISO's and AMT's, the average person will still have questions. I am now heading to an accountant. March 30, 2014
Rated 4 out of 5 by dandi2001 I trust Turbotax more than any tax preparer K-1s from business partnerships hard to work with. Taxpackagesupport has the ability to download K-1 txf. info into turbotax but for this life of me - this year I couldn't find out where in Turbotax to input them. That should be part of the step by step. I appreciated that in reloading data from brokers multiple times that duplicates weren't added as they had been in the past. It seemed to go a bit quicker this year even though I don't think the data was any less. March 30, 2014
Rated 4 out of 5 by Billguidelines Review of TurboTax I receive a state pension from New York. This year it kept asking for RMD's which does not apply to this pension. This section is very confusing. You need to separate a true pension from IRA's and 403B's in the future. March 30, 2014
Rated 4 out of 5 by jlkeeble Easy, but ... I have an ESPP. Before this year, there were always a lot of specific questions regarding that. This year, no questions about the price discount, etc. I'm assuming this is due to standardization in the 1099 reporting ?? But, ESPP was never mentioned in the interview, even though the package specifically said it would handle them. March 30, 2014
Rated 5 out of 5 by deekee Love TurboTax Used TurboTax for many years and will continue in the future. Makes filing less stressful. March 30, 2014
Rated 5 out of 5 by Gator01 TTAX COMMENTS Overall, I like TurboTax. I have been a faithful user since filing my 1990 returns. I have noted that the program has continually improved as the years advanced. Even though I am an old hand at it I still like to use the step by step coaching just to be sure I have not forgotten something. March 30, 2014
Rated 5 out of 5 by Hedwhereis Always a great experience. Makes a great experience of a necessary evil (filing taxes) March 30, 2014
Rated 3 out of 5 by kathyrock Turbo Tax ok Hard to use for HSA contributions, K1 forms for NJ and PA., and in general K1 are difficult. For routine filing nothing unusual works pretty well. Extra state way too expensive. I went through the review- Turbo Tax said everything was ok except I had to print my PA return because of a schedule K. No problem. When I was finished efiling my federal return and went to save and print I received a message that stated there were errors did I want to save/print anyway?!!! A day late and a dime short to let me know there was errors again- Federal return was already efiled! If the error was only the printing issue-no big deal but how does one know that now??? Very frustrating!! March 30, 2014
Rated 4 out of 5 by 2NanaLouLou Appreciate TurboTax I did this year's taxes in several short sessions, rather than in a single one-and-done session. Many times, previously entered information either had to be re-entered as it had disappeared or the query pages changed completely. Totally confusing and frustrating! And I've used TurboTax for many years. March 30, 2014
Rated 4 out of 5 by mlakern07 Review Turbo tax Due to the confusion of some of the Fee structure I was a little disappointed. Pay $45 for deluxe package, get free copy of state. Only I had two states to file in and the Fed. So I had to pay another 39.99 for one of states. There was some lockup with the program at times and I had to rekey everything back in twice. However, for the most part it was easy to use. Get to e-file portion and I am hit with more fees. $24.99 for each of the states. Because the deluxe package writing stated I would pay $19.99 for each state e-file I called the company. They corrected the error and now I am a happy turbo tax user. March 30, 2014
Rated 4 out of 5 by BfloWck As Usual - Easy and Accurate Turbotax gets a bit better every year. It takes a lot of the drudgery out of the process. I hate the constant selling of extras as you prepare your return. I also don't understand why I have to pay $25 to e-file my state return!!!! Instead of paying I always mail it in but after getting free Federal e-filing such a high state e-filing fee seems outrageous! March 30, 2014
Rated 5 out of 5 by oakwoodTom Turbo Tax continues to do a very nice job I was amazed at how much Turbo Tax simplified doing taxes the first year I used it a number of years ago. They still do a good job and in previous years, when I did become confused their chat and helpdesk was very helpful. This year, went smoothly though I have to confess, I'm unclear as to why I'm paying taxes at the end of the year instead of getting a refund (though I also know that this isn't all bad, and I think I know the explanation). Nice job to the guys and gals at Intuit! March 30, 2014
Rated 5 out of 5 by Zbear Rocked My Refund!!!! Turbo Tax is fast and easy friendly and did a great job helping me get my refund! March 30, 2014
Rated 5 out of 5 by PattiHenri More refund for the effortless work!!!!!!!! The only minor problem I had was the healthcare area. Had to go back twice to review, but....if it weren't for Turbo Tax, I might have missed it entirely...so it was worth going back over it! March 30, 2014
Rated 5 out of 5 by MrFred448 Sometimes Life is Good The folks at Turbo Tax have created a software package that has saved me money and time over the past 10 years or more. I have use it over this period and have developed a confidence in the product and more importantly a trust that my return is completed correctly. Its a great feeling to be still able to file my own return. Thanks Turbo Tax. March 30, 2014
Rated 4 out of 5 by Michael6996418 Good refund porgram A little long, but that is the tax codes fault. March 30, 2014
Rated 5 out of 5 by Bermis Simple Even though there is a fee associated with filing with TurboTax, I feel confident that I was walked through every step, my return was reviewed multiple times throughout the process and I had the option to purchase backup in case of an audit. March 30, 2014
Rated 5 out of 5 by cmproject User friendly Designed for the easy filer. You still have to be prepared to file and have your information and documents ready at hand. The software helps you file your taxes. It doesn't gather the information for you nor does it know what deductions you have. You still need to think for yourself. March 30, 2014
Rated 5 out of 5 by CharlotteP Love TurboTax I love TurboTax and have used it for years. I have much more peace of mind when using it. I always buy the audit protection and although I've never needed it, I enjoy the extra security. Very convenient and user friendly. Couldn't live without TurboTax! March 30, 2014
Rated 5 out of 5 by Mikie2269 Quick and easy Been using it for years and have always found it easy and accurate. We've gone from the old 1140 return done ourselves, through the CPA's and tax preparation companies and settled of this software as the easiest. March 30, 2014
Rated 5 out of 5 by jimwilliam Turbotax Prenier 2013 Used for last 5 years taxes and I will continue next. TTax did one year, 2010, make a mistake in calculating taxable SS which the IRS caught. When I did another update in October it was corrected but I had already filed in March, so I had to amend the filing. In the end the IRS did make the correct refund. After I mailed what happen with documentation the IRS sent mail that all was OK and I did not owe. TTax cannot claim that it does not make mistakes, not with me. March 30, 2014
Rated 4 out of 5 by JoanMR Easy Math By listing possible income and deduction titles, I was reminded of my own income and deducts. Thanks Turbo Tax. March 30, 2014
Rated 2 out of 5 by DaveInAnkeny State Return was horrible Website promoted free state filing for lower income which my children which are students qualify. However, the TurboTax product did align with the website. It was charging me for each of my students. I ended up using TaxAct with worked great and did not charge me. It is said when I buy TurboTax, but then need to use TaxAct to file my dependents returns. I have used Turbo Tax for over 10 years now. It appears it is time to change. IA State return had a bug. It required me to enter a name for line 4 of my interest income. There was not anything in line 4. Just lines 2 and 5 had values. I had to repeat my bank in lines 1, 3, and 4 with $0 to get past the faulty edit. I also just failed an audit for 2011 on my HSA data. It was entered into the tool correctly, but TurboTax did not include the qualified expenses on the second HSA form. I was not happy. March 30, 2014
Rated 5 out of 5 by wareagle1962 Great Software Makes doing taxes so much easier. Will continue to use Turbo Tax in the future. March 30, 2014
Rated 4 out of 5 by AceGlenn Great Resource Overall an excellent product that we rely on and allows us to continue to do our own taxes. March 30, 2014
Rated 5 out of 5 by Ringmaker101 Daily per diem rates There is a daily IRS approved per diem rate for which you do not need actual receipts. This would apply when there is no room expense, but one did have a valid overnight stay Pub 1542 has these rates, but I did not feel that you did justice to this section for my purposes. I had no overnight lodging cost, but did have 19 qualifying per diem quarters. March 30, 2014
Rated 5 out of 5 by TNW41 Thank you Turbo Tax! I filed my federal and state taxes using Turbo Tax again this year. It was so easy! Thank you Turbo Tax! I'll definitely use it next year. March 30, 2014
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