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TurboTax Customer Ratings and Product Reviews - page 957 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(182614 reviews)
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Rated 5 out of 5 by Best tax experience Thank you for your awesome program! Without TurboTax I would be lost in completing our taxes. Keep up the good work. April 7, 2015
Rated 5 out of 5 by Turbo Tax makes it EASY! I've used Turbo Tax for several years and NEVER had an issue. April 7, 2015
Rated 5 out of 5 by A True Lifesaver! As a first time filer, Turbo Tax really helped simplify a process that I have been dreading for months. Thanks for making my first tax filing experience one that was easy to navigate and complete! Turbo Tax, You rock! April 7, 2015
Rated 2 out of 5 by Turbo Tax 2014 and Quicken for Mac 2015 Over all my satisfaction with Turbo Tax and Intuit is MUCH LESS than in previous years. I have been extremely UNHAPPY with Quicken 2015 for MAC. I have used Quicken for years and years and UNTIL THIS YEAR was VERY HAPPY. The 2015 program is really lousy. The interface to down load banking and stock information was NON Functioning which required me to hand type tons of information into my tax filing and introduced just too many chances of making erroneous entries. REALLY need to work on improving Quicken for MAC so that customers can have the QUALITY service you had years ago. Turbo Tax for 2014 filing review was really shaky and asked for information that was unclear exactly what you were supposed to put in. You need to have the work forms appear in a sub box, so you can better understand what the review is asking you to do. I have done my own taxes for over 50 years and have used Turbo Tax for over a decade and this has been the worst year I've had in filing. You need to work on your Quicken 2015 for Mac Program and get the links set up again to allow customers to download their bank information into Quicken and Turbo Tax. I have been a loyal customer for over 10 years, but this year is making me question my loyalty. Intuit has done such a great job for so long, having to put up with the huge loss in quality of your programs is VERY disappointing. April 7, 2015
Rated 1 out of 5 by I've never struggled as much using TT as I did this year. That, and the steep increase in cost, mean I'll use another product next year. April 7, 2015
Rated 5 out of 5 by Outstanding! Why have I been paying an accountant (exorbitantly) for all these years to prepare our personal returns?!? (I have used TurboTax Business, however, for the preparation of two federal partnership returns.) This was my first time using TurboTax for my wife's and my personal federal and state returns. Although I was initially skeptical about TurboTax's ability to handle a somewhat complicated return, I could see very quickly that my concern was misplaced. The step-by- step instructions were very easy to follow and to navigate -- including going back, if necessary. The ability to download lengthy 1099 information directly from our financial institutions into the federal return was an absolute godsend. I recommend TurboTax for the preparation of federal and state personal returns without reservation! April 7, 2015
Rated 5 out of 5 by Much better UI this year The program interface is markedly better this year than in previous years. Kudos to its author(s) in 2014. April 7, 2015
Rated 5 out of 5 by Helpful and thorough Been using TT for many many years. Makes the whole process simple and quick. Love filing by email. Will continue to use as long as possible. April 7, 2015
Rated 4 out of 5 by excellent product your staff should review line 46a (health care adjustments) of the Ohio return. it doesn't appear that participating in medicare for the entire year precludes deducting any health care or unsubsidized premium expense. April 7, 2015
Rated 5 out of 5 by Great tech support Ran into technical software computer issue at last minute, (could not down load updated forms) Christina in Colorado worked me through it. Developed an approach, set up a contact plan, had a backup plan ready if the first solution didn't work. Didn't leave me hanging. April 7, 2015
Rated 5 out of 5 by Simple Quick, simple, easy. Doesn't need much more explanation. April 7, 2015
Rated 3 out of 5 by I have been using TurboTax for a long time and have been pleased with it but not so much this year. I had to pay $119 to do my tax return and last year it only cost me $86. Also I had to pay federal taxes which did not help. Next year I might need to look for a new vendor. April 7, 2015
Rated 3 out of 5 by turbo tax review 2014 Turbo tax used to be more user friendly and intuitive April 7, 2015
Rated 4 out of 5 by Great Product Great experience using TurboTax and will use it again. What I did not like this year was simply not being given the opportunity to use free basic filing (which I believe would have been to my advantage), instead I was automatically set up to use the deluxe filing program, which I obviously had to pay for. Tax time is never fun, but the ease of using TurboTax makes the process and experience less stressful. April 7, 2015
Rated 2 out of 5 by NYS penalty why can not eliminate I work with TaxWise and they do not force you to include New York State penalty before filing. Why does TurboTax force you to pay????? April 7, 2015
Rated 5 out of 5 by Personal Tax Return Very weak on guiding one through K1 Partnerships. I am very worried that my K1's were entered properly, especially on any carryover from prior years, etc. Have my fingers crossed that I don't get audited. April 7, 2015
Rated 5 out of 5 by quick and efficient Its fast, easy. goes through everything to make sure you get the best deal. April 7, 2015
Rated 5 out of 5 by Distressed by the Cost Changes I am a long time user of Turbo Tax. It is an excellent product, comprehensive and easy to use. However, I am concerned about the increasing cost of your product. In years past I used your Basic product for all my needs. This year I was given the Deluxe version as a gift and found it still did not handle all my requirements. Upgrading to the Premium version would have tripled my cost over previous years and over competing products. I hope you get this straightened out so that I can continue to use your product in the future. April 7, 2015
Rated 5 out of 5 by Gotta Love TurboTax I've used TurboTax for several years and it makes taxes easy to do on your own. Why pay hundereds of dollars when you can do it yourself in an afternoon for under $90?! April 7, 2015
Rated 3 out of 5 by Corporate & Partnerships, Estates and Trusts Despite the fact that estates and trusts can, and do, own oil and gas limited partnerships, TurboTax for Corporations & Partnerships, Estates & Trusts (Business) does not provide the same level of analysis with respect to DPGR that is contained in TurboTax Premier edition. This makes it much more difficult to complete Trust or Estate federal tax returns with oil & gas investments. April 7, 2015
Rated 5 out of 5 by turbotax is so easy to use and i will keep using I have used turbotax for a few years now and I completely trust them to make sure all of my taxes are in order. April 7, 2015
Rated 4 out of 5 by For those living abroad April 7, 2015
Rated 4 out of 5 by Turbo Tax Time Help desk made it easy to solve but would not be able to do it if they were not contacted. The software needs to be updated to allow deletion of input of a K-1 file. Otherwise great software. April 7, 2015
Rated 5 out of 5 by They were very helpful overall they have my business for now own April 7, 2015
Rated 5 out of 5 by Excellent instructions Clear instructions and great advice given. April 7, 2015
Rated 5 out of 5 by Awesome I loved this program, it's easy to use and fast. Everything is explained well. April 7, 2015
Rated 5 out of 5 by Really easy, and gave me back more then I thought I would get. For fast easy tax returns TurboTax is definitely the best. April 7, 2015
Rated 5 out of 5 by good news and bad news April 7, 2015
Rated 5 out of 5 by Easy breasy having the information divided into sections really helps. I also like the ability to save and return later. Worth the cost. April 7, 2015
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