TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.5842 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.5842 (164674 reviews)
Rated 4.6 out of 5 by 164673 reviewers.
Rated 4 out of 5 by WaynesTax Search for Last Year Last year, I downloaded the program. This year, I worked entirely on line. The program didn't work with me to find last year's return. April 18, 2014
Rated 5 out of 5 by BostonPhil Easy To Use TurboTax is easy to use and inexpensive compared to hiring a tax professional, such as a CPA. I have been using it for years and am pleased with the results. April 18, 2014
Rated 5 out of 5 by JDanielson Refund 2013 I recommend this product to anyone. I'll continue to use it and will tell all my family/friends to take advantage of it. Thanks! April 18, 2014
Rated 1 out of 5 by Overcharged30 Overcharged This year my return fees are going to cost me almost $180! And after working on them for 3 days straight to make sure all of the information was properly and correctly entered only to find out that I have to wind up paying $180 for the software. Next year, I'm going back to H & R Block. April 18, 2014
Rated 5 out of 5 by Andy80 Simple and fast Love it, been using it for 11 years. April 18, 2014
Rated 2 out of 5 by MaineBison Never Easy Wish you would sit with real users to find out why TT is so frustrating to use. Too many times you have to go back and forth or over the same things. Error messages are sometimes not accurate. April 18, 2014
Rated 5 out of 5 by Fathoney Has never failed me! Could not have been any easier! Just review it and you'll agree. April 18, 2014
Rated 5 out of 5 by gld1 Great until I tried to file electronically would not allow electronic filing...now I have to make atrip to p.o. as well as rounding up an envelope and stamps. downloaded all updates, but still wouldn't work...frustrating to say the least!!!!! April 18, 2014
Rated 2 out of 5 by RichEK Somewhat negative Due to the time required related to the cons above, I wound up finally e-filing my returns around 2 or 3 minutes after midnight of the 15th. The system would not allow me to say to withdraw the funds from my bank account on the 15th because it recognized the time in CDT. So I changed it to the 16th and it submitted. The IRS considered it on time but rejected the return because it said not withdraw funds until the 16th. Now I am likely to get hit with a late filing penalty because of the stupid Turbotax software. That just isn't right. Maybe I'll try H&R Block next year. April 18, 2014
Rated 5 out of 5 by liltpea Due to an unforeseen mistake, I was able to talk to a person, although we were unable to resolve the issue, I was directed into the right places, with thoughtfulness. Thanks a lot. April 18, 2014
Rated 3 out of 5 by RR104 Very Buggy This Year Frequently lost info even after saved. Figuring where/how to place intellectual royalty income under Schedule E was a nightmare. April 18, 2014
Rated 4 out of 5 by djt2d Finally done While the software is relatively easy to use there are some confusing issues. Also, be prepared to pay fee upon fee for anything other than the most basic of filing. They charge to use your refund to pay for the filing, they charge extra for state filings even with the premier software. Every time I went to do something to file there was another screen asking for more money....uggghhhh! April 18, 2014
Rated 3 out of 5 by SouthBayDK Final submission issues I was sure I finished my taxes in early April. But, the debit form my State didn't hit on 4/15 which tipped me off that something was wrong. I had to go back into TT and finish what I thought I already finished on the 18th. I'm not sure why this didn't work the first time, but I may be at risk of a late filing penalty now. If it was my fault, I think TT should have notified me that I have an unfinished/unfiled return! It's not that hard to recognize these things, but I got NOTHING. April 18, 2014
Rated 5 out of 5 by grimmreaper Calmed my nerves and Bonus-Got a refund this year Complicated situations with owning a rental, husband commuting to several workplaces, receiving a K-1 AND a 1099-C this year (yikes!). We are a one income, multiple kid family. Have used TurboTax in the past, tried TaxAct last year and now I'm back! Most important thing - access to reliable, informed help willing to go deeper into a situation. Always helpful in preparing for next year! April 18, 2014
Rated 4 out of 5 by wcskjb Improved But Needs Work Latest TurboTax is cleaner and somewhat easier to follow, but still needs design tweaks and an additional reminder near end of federal tax section. 1. On more than one page where there was little other content and plenty of available space, I had to scroll up or down even on my high resolution 21-inch PC monitor to see the "Continue" and "Back" buttons. Someone needs to test each page under various screen resolution options to create every opportunity to see the control buttons without scrolling wherever possible. 2. I pay state estimated taxes every year, and every year I approach the end of by state return and start looking in vain for the place to enter my payment info. The help section referred me back to the deductions and credits section of the federal return, but it would be very helpful to add a screen to the state return section that offers a second chance to enter state-tax payment info. April 18, 2014
Rated 4 out of 5 by Angelady Not trusting I am so stressed right now, after realizing my money was not taken out to pay my taxes on time due to an error which did not show up when I first e-mailed my taxes or so I thought. Now I will owe a penalty. Had a similar problem last year but at least I sent the money in by mail and had to mail my return in sometime at the end of 2013. April 18, 2014
Rated 5 out of 5 by RONinNH TurboTax Rocks The detail involved in each step is easy to understand and very helpful. Going back a second time for review made us realize we had missed an entry and saved over $300! April 18, 2014
Rated 4 out of 5 by Brasscarver Fruustration I had income (not reported to IRS) from K1, yet Turbo ended up that I did not have to report any from K1. This I assume is correct but hard to believe. April 18, 2014
Rated 4 out of 5 by Jeffenerles76 2013 taxes Once I figured it out the numbers all fell into all the right areas and i was very pleased i didn't have to pay a cpa. April 18, 2014
Rated 4 out of 5 by Marjory2013 Please add senior care, ie., rental, service care, medical care, memory care services as medical care for deductions. Need steps to go through this area carefully to obtain all and accurate deductions. April 18, 2014
Rated 5 out of 5 by LongieFarm Dread turned to delight! So simple and easy to do in the comfort of your own home. I'll save hundreds by doing my own taxes. No more procrastinating, I'm actually looking forward to doing them next year! Thank You TurboTax! April 18, 2014
Rated 5 out of 5 by illovelizz1 Webster great application April 18, 2014
Rated 4 out of 5 by Cincytaxhater Improvement Requested The software overall is excellent to use. Very easy to navigate and covers all the necessary categories. I would like to see the software analyze the return of a married couple and make recommendations as to whether the return should be file as a joint return versus filing separately. In some states it is advantageous to file separately but you are required to file the same as you do your federal return. April 18, 2014
Rated 5 out of 5 by Freddde Freds TAX 2013 I had a problem with my pin#. I call IRS and was told I don't have a pin# and to use 2012 AGI or my E File in place of a pin# . April 18, 2014
Rated 4 out of 5 by cdmay Program works great as usual but can't believe the cost of filing the state went up 67%!!!!!!!!!!!!!!! We'll re-think which program we want to use for our 2014 taxes even though we have used Turbo Tax since 2001.. We did not realize how much it went up until our returns were complete and we were ready to file. April 18, 2014
Rated 5 out of 5 by Kessu Like I am comfortable to file my tax return using TurboTax . Keep it up. April 18, 2014
Rated 5 out of 5 by evie1 FANTASTIC! I had so many problems which even stumped some of your professionals. Tax people plus CPA. Your folks spent a total of 3-5 hours with me on the phone till every problem got solved. WOW! The problems all arose from selling an old car and buying a new one, both of which were/are partially used for my home based business and resulted in filing extentions along with an estimated payment to the state of CA. April 18, 2014
Rated 5 out of 5 by jpreston the program is thorough and easy to use. April 18, 2014
Rated 5 out of 5 by User20313 Super! TurboTax walked me carefully through everything -- and provided easy-to-understand explanations where I needed them. I've used this 3 years in a row and it gets better every year. And it was great from the very beginning. April 18, 2014
Rated 5 out of 5 by bevy814 third year using so much easier than sitting in a preparers office. Did my taxes at 1:00 in the morning April 18, 2014
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