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TurboTax Customer Ratings and Product Reviews - page 9 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(181876 reviews)
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Rated 5 out of 5 by Awesome! This is the quickest and easiest way to file my taxes and get my returns quickly. If it could get any easier then I would have somebody else do it. Thanks May 5, 2015
Rated 5 out of 5 by WONDERFUL PRODUCT Here is a product that is truly user friendly. I learn something every time I do my taxes. WE SHOULD KNOW how much we pay in taxes but I will tell you most of us don't. We should know how we are taxed and most of us don't. I have 5 rental property's and I have used this product for years. It is very easy, helpful and efficient. May 5, 2015
Rated 5 out of 5 by User friendly I used Taxact for 4 years prior to this year and stumbled upon Turbotax when I wasn't able to access the other program. I find your program far easieir to use and navigate, especially when you need to stop and start. It never loses one entry. I also liked the potential deductions and ideas. However, although I will use your company again, I did think it was costly compared to Taxact. I think the younger generation wiil just go to H & R block where it is cheaper. May 5, 2015
Rated 5 out of 5 by Excellent Very good Program I really like it and will use it again May 5, 2015
Rated 4 out of 5 by Easy but charged more then expected I do not know how I went from paying $29.99 for filing my State to Turbo Tax Plus charginf me an additional $29.99. I went back several time to try and get that additional fee taken away and could not. I only wanted to pay $29.99 for filing state, not Turbo Tax Plus. May 5, 2015
Rated 5 out of 5 by excellent way to do taxes Excellent easy and fun way to do taxes even if you never did them before it couldnt be easier May 5, 2015
Rated 4 out of 5 by turbotax is a plus i never used cloud before and it was a difficulty retrieving the return the first time. May 5, 2015
Rated 5 out of 5 by Quick-n-Easy I love turbo tax. No more accountants for me May 5, 2015
Rated 5 out of 5 by It was easy ,but I didn't realize I had not finished by sending my return. I missed the last steps. I don't know if I will be penalized for filing late because of that. May 5, 2015
Rated 3 out of 5 by Retired 2014 and have used Turbo Tax for over eleven years, This was the hardest time I have had in eleven years. May 5, 2015
Rated 5 out of 5 by Super Simple They literally walk you through each step, much cheaper than filing with my accountant ($350 hmmm) for an easy return. Took me less than twenty minutes for mine and probably about 20 on the nose to do my sister's filing:) Return came in quickly, I think the money was loaded onto the card before the card even came in the mail. I am not a fan of NetSpend, just get it direct deposited to your account or wait for the paper check. It's a free card sure, but every time you use it there is a $2-$2.50 fee, every ATM you will have extra charges... I'll know for next time. See you next April TurboTax. May 5, 2015
Rated 4 out of 5 by Better than a Tax Preparer I have used the program for 3 straight years. Once you input all of your information, the out years are very simple. Great program and very easy to use. It makes preparing your taxes very convenient. May 5, 2015
Rated 3 out of 5 by Ouch This year is the most I have ever spent with Turbo Tax. I know of several other options that can be used at a fraction of the price. Had I known the cost before I put the time into this, I would have used a different site....and I will next year. May 5, 2015
Rated 3 out of 5 by So-so for International Filers Handled the basics very well. I'm sure it would work great for any U.S.-based tax-payer with a straightforward return. Support for international taxpayers is minimal. It completes a Form 2555 well enough, but the foreign tax credit process was not clear at all. It might have been faster to do that by hand. May 5, 2015
Rated 4 out of 5 by Easy money. This service is great for the single easy return. A great service!!! May 5, 2015
Rated 5 out of 5 by So simple and accurate I have used Turbo Tax since 2008. Each return was accurate as it walks you through the tax preparation process. Love that I can save it and go back when I am ready to start again. Love that all my information is transferred from the previous year. I cannot express how completely simple it is! May 5, 2015
Rated 5 out of 5 by great prompts great help excelent prompts May 5, 2015
Rated 5 out of 5 by TurboTax Makes Taxes Fast, Easy, and Efficient! TurboTax has always taken the fear and anxiety out of doing my taxes. I know that I will get the biggest refund I can possibly get because TurboTax takes me through every single possible deduction and credit. I look forward to getting my W2's in the mail so I can start my tax return for that year. There is no possibility of worrying when using TurboTax, but if there is they take care of that too with Audit Protection at an extremely great price. Thanks TurboTax! May 5, 2015
Rated 5 out of 5 by Best help I got ever It's an app that everyone should have May 5, 2015
Rated 5 out of 5 by Better Late than Never I really appreciated the friendly messages that pop up while doing my taxes. They help remind me that doing taxes doesn't have to be the most stressful thing in the world. It was also nice that there were information boxes that popped up if I didn't know what the forms were asking of me. May 5, 2015
Rated 1 out of 5 by disappointed used to be free for federal. now they charged me in all over 130 by the time it was said and done. will be doing my taxes elsewhere next year May 4, 2015
Rated 5 out of 5 by I thought the software worked very well The state software dictates when it will use the free state tax filing. If I am doing more than one state tax return maybe I don't want to use the state free filing on the first state tax return but hold off for the second return. The system will not allow me to do that it always give away the free state tax return on the first tax return. I don't think that is a right way of doing it. So maybe you can work on getting this changed for next year filling . Thank you!!! May 4, 2015
Rated 5 out of 5 by Great Tax Software Overall, enjoyed using TurboTax as it is very user friendly. Used this software for number of years and the interactive questions are well formed and make sense. Only problem that I found was when getting to a specific spot for editing i had to answer so many questions that were already answered. May be there is a way to do it. One specific example was that I wanted to edit the amount entered for homeowner's insurance and it did not take me directly to the spot. May 4, 2015
Rated 3 out of 5 by Taxes are Done! May 4, 2015
Rated 5 out of 5 by Turbo Tax is Awesome I have used Turbo Tax for more than 10 years. It allows me to prepare my own taxes, in the private comfort of home. I can take my time, so I don't feel rushed or like I forgot something. May 4, 2015
Rated 4 out of 5 by easy and convenient refund It helped until my rejection but still was very fast. May 4, 2015
Rated 5 out of 5 by Walked me through every step of the way. My fort time doing taxes and I was really nervous about messing anything up but turbotax did an amazing job with guidance. Thank you. May 4, 2015
Rated 5 out of 5 by Always the best! I've been using TurboTax Online since 2007, and have never had any problems. The site is very detail oriented, yet simple enough for a middle school student to use. I'd recommend this site to all of my family and friends. May 4, 2015
Rated 5 out of 5 by Easy Sneezy I have used Turbo tax for the last 6 years. I appreciate the help in walking me through the process instead of having to pay someone to do this for me. I appreciate the way they tell me there is something I need to "revisit" and helping me step through that hoop. I appreciate the way they save my information even though I don't have to click a "save" button when I am interrupted during my taxes. I appreciate the help feature that helps me understand what I am answering due to the question. I will always use Turbo Tax in the future and I am currently helping my children do the same. Thank you May 4, 2015
Rated 4 out of 5 by Did good May 4, 2015
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