TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.6972 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.6972 (86250 reviews)
Rated 4.7 out of 5 by 85597 reviewers.
Rated 4 out of 5 by kunk I continue to find it extremely easy to use. The ONLY issue was that on occasion I was unable to find a particular question when I tried to go back after I had already skipped over it. March 5, 2014
Rated 4 out of 5 by daveyedge good its was good and easy, over all i well use next year and years to come.. thanks March 5, 2014
Rated 2 out of 5 by RefundFee Refund Processing Fee The screen does not clearly indicate that the $29.99 fee is a replacement for the $19.99 state filing fee previously specified. It appears that an additional $29.99 is being charged if you are getting a refund. After trying several different options to avoid the additional fee, I decided to go ahead and charge my credit card since I had a reasonable refund. Why not state on the screen: State Filing fee is $19.99 if you pay by credit card or State Filing Fee is $29.99 if you deduct it from your refund due. I do not think I am the only confused person since there were a lot of "why questions" on the help list and feedback lists. March 5, 2014
Rated 5 out of 5 by cuty I have been using Turbo Tax for the past 8 years. I really like the ease of the program. The questions guide me through the whole process. Thank you Turbo Tax Team March 5, 2014
Rated 5 out of 5 by CamasGal All I can say is WOW I haven't filed a tax return in 20 years so it was very scary thinking about doing this on my own. But TT knows everything & how to lead you & what questions to ask & ...... Loved it. What a deal. I was going to pay someone $125 to file & I only paid $40. March 5, 2014
Rated 1 out of 5 by badlandspreache Problems That Should Not Occur My son is an accountant and the federal IRS rules require item 1 on the W-2 to be left blank when it is used to report only a housing allowance being provided to a member of the clergy as I am. Your system stated that since item 1 on the W-2 was less than $1.00 or zero the IRS would not allow e-filing. I contacted as did my accountant son the IRS and they said there is no such rule when only housing allowance for clergy was being reported on a W-2 so someone preparing this Turbo-Tax system did not know what he/she was doing! This will mean I must mail in my tax forms or purchase a different tax system such as H&R Block where my son assures me it will accept and e-file as he contacted them to find this out for me. I probably will go to a different filing system next year because of this. March 5, 2014
Rated 4 out of 5 by frpiscator Also required street address for payer on 1099r form but payer only provided box and mail stop March 5, 2014
Rated 5 out of 5 by Nikki89 THANK YOU! Thank you for being easy to use, and not charging over $400 to do a tax return (I hear H&R Block charges that!!!) Thank you for helping me make money on my tax return I can use towards my upcoming wedding!!!!! March 5, 2014
Rated 5 out of 5 by aaarnold Max refund! I did my the old-fashioned way (paper) and on turbo tax to compare the two and by my calculations I owed $36 in federal taxes but turbo tax got me a $1000 refund!! Awesome!!! March 5, 2014
Rated 5 out of 5 by KingsleyPlatts Awesome Customer service Mark handle my case # 407735526 He was professional and resolved my issues quickly. I will recommend TT to all my friends March 5, 2014
Rated 4 out of 5 by AnaZ wheew, at last I'm done! GOOD! March 5, 2014
Rated 5 out of 5 by TonyGLV NIce and Easy Great software but it should ask you to update before you do your taxes not after. March 5, 2014
Rated 5 out of 5 by piebaby turbotax review great program, I have been filing through turbotax for years. It is easy and fast and I get more money by itemizing my deductions. March 5, 2014
Rated 5 out of 5 by Dosido Great product and easy to use! Great product support. I had to call a rep. because the return kept disappearing. She helped me tremendously as I thought I had lost all of my work. She helped retrieve it and was sooooo pleasant to work with. Thanks ! The personal service is greatly appreciated. March 5, 2014
Rated 4 out of 5 by SteveDenver Easy Filing Could not find out have to transfer information from a 1099-S. Had to make some educated guesses. We needed more specific information. Also I have always had trouble on schedule E, Part 1, line B, filling in a description in line or box A. It would be great if you could override and be able to type in a description. March 5, 2014
Rated 5 out of 5 by riverrod2 Safe and Secure No refund, but still "Painless" March 5, 2014
Rated 5 out of 5 by circles452204 Review on Inputting information In using TurboTax I find that I it much faster to get results as in gathering the information for figuring my taxes and getting a tax preparer to enter my figures in their program I save a lot of time and money. Does not make sense using a accountant or tax preparer unless you have a complicated return such as a business. March 5, 2014
Rated 3 out of 5 by Kimbo7594 Could not e-file I have used Turbo Tax for years. I was disappointed that the efile did not work. It said to get updates and the updates stated all updates are done. Confusing!!!! Oh well, just mail it. Kimbo March 5, 2014
Rated 2 out of 5 by MKIN Changes are not improvements I've used TurboTax probably for 15 years and this was the poorest presentation yet. I seriously hope you get rid of the "Community" section. It is inappropriate and misleading and does not answer the taxpayer's specific question. When I finally did find a real live person she was professional, learned and solved the problem in a very short period of time. But to get to a real person was extremely difficult. March 5, 2014
Rated 5 out of 5 by costello412 Happy overall I've used Turbo Tax for years for personal taxes, but have only used it twice for business taxes. I really appreciate that Turbo Tax is available for small businesses. After working very hard to input information correctly into QuickBooks all year, I was happy to see that everything imported into Turbo Tax easily. Our company taxes were completed more easily than I was expecting. March 5, 2014
Rated 4 out of 5 by DDBobola 2012 Taxes 4 Stars March 5, 2014
Rated 5 out of 5 by GAR5 HAPPY Easy, Fast - I felt relieved when it was all finished. March 5, 2014
Rated 5 out of 5 by 1Susan2 Good Experience I tried, TURBO TAX. I completed my taxes. I am VERY happy March 5, 2014
Rated 5 out of 5 by Jo1Jo TurboTax This is the most excellent method of filing a tax return whether you have a simple return with no deductions or a more complicated dual return with deductions. What's to complain when it is so easy can to just click buttons? TurboTax is fast, east, safe, totally acceptable to the IRS AND you get your refunds so-o-o much quicker. If I'd invented TurboTax or written the programming, I'd be a wealthy man. March 5, 2014
Rated 4 out of 5 by Lanie27 Got a good refund One of the best products out there and I love that the whole family can use it without having to buy sepret ones. Have been getting this product for years now. Only problem was I had to leave the program (ran out of ink in my printer) and came back the next day. It couldn't find my return that I had saved so I started to do it all over again and it started giving me diffrent information then before. Closed it out a restarted and then it could find my previous return. don;t know if it was the program or my computer. March 5, 2014
Rated 5 out of 5 by Avalon13 Hate taxes, but luv Turbo Easy installation and filing of both state and federal returns. March 5, 2014
Rated 5 out of 5 by 40TexasOle Happy with Turbo Tax again in 2013 As stated above we are very happy with TT and have used it for many years with continued success in preparation of the federal and state (when needed). TT has all the software that asks all the right questions--we just have to accumulate the necessary documents and we also use Quicken which makes our job much easier!! Keep up the fine product and support!! March 5, 2014
Rated 4 out of 5 by KinderMom I found it difficult to return to parts of the form that was computed by the computer. Also, it was hard to understand how the numbers were computed. It was definitely better than trying to do it by hand. Next year will go better! March 5, 2014
Rated 2 out of 5 by pjcats printing Please fix the printing so it will print directly from Turbo Tax as it did in prior years or I won't be buying turbo tax next year. March 5, 2014
Rated 3 out of 5 by chriswilliam 2013 turbotax home and business Easy to use, has reference material handy. Cons Did not include EC form for ma state. had to fill out by hand then could not electronic file. March 5, 2014
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