TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.5839 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.5839 (164818 reviews)
Rated 4.6 out of 5 by 164673 reviewers.
Rated 5 out of 5 by Sncikers0920 Thanks to Tunde The program was easy to follow. And when I did have an issue it was easy to get to customer service. That's where Tunde guided me to correct my error and I got my maximum refund started. YAY! April 19, 2014
Rated 1 out of 5 by msrvalue Last of TurboTax The online system is really a horrible experience. There is no ability to actually look at the file, I cannot see the forms to check it or edit it, the online system is too difficult if you are doing a business and need to make some changes. Overall, this is the last time I iwill use TurboTax after almost 20 years of using it. If you are just doing an EZ tax file, then just do it free otherwise don't use this system - Turbo Tax cheaped out and it shows. Plus I was 6 minutes LATE filing because of the Turbo Tax system. I was finished 20 minutes but having to go through the TurboTax "review" system caused me to get it in 6 minutes late and thein it was rejected by the IRS and I could not find the space to fix the error. And the system said if I had put it into the system on time there would be no problem with the error, but since I was late thanks to the online TurboTax program. Never again April 19, 2014
Rated 5 out of 5 by StressFreeInMA Turbo Tax Takes The Stress out of Taxes! It was very easy and quick, even with a few complicated areas. The service center was very helpful and happy! It's the only way to do your taxes! April 19, 2014
Rated 4 out of 5 by MilfordBill Installment Sale Income glitch Tried several avenues to delete a small installment income erroneous start on my part and the program would not let me do it, or at least I could not find the avenue to eliminate the installment sale income. April 19, 2014
Rated 5 out of 5 by StephanieML Simply The Best Since I started doing my own tax return, I have always used TurboTax. Because I have never used another program, I can only compare TurboTax against itself. Every year the "user-friendliness" gets better, even though "user-know-how" may not. The prompts are easily understood, and the Help section has improved. There are some "statement questions" that could be more explicit if posed directly as a question. Even so a second reading of the "statement question" suffices. April 19, 2014
Rated 5 out of 5 by PJP1 Saved by Turbo Tax Again! Love the product. Used to work for H&R Block. Two years in a row I did my taxes through your software and my company. The only difference was, I paid MORE for them to do the taxes and it was more hassle. It would be helpful to make It's deductible easier. I do a lot of donations and sometimes my topics didn't always fall in with your pre-determined lists, or; where I thought the item would be was actually elsewhere in the categories. Took me a while to figure out how to add my own items and values. Keep rockin! Great job! April 19, 2014
Rated 5 out of 5 by algernon1475 So easy to use Really easy to use. Have gone with Turbo Tax for a number of years. It just keeps getting better. April 19, 2014
Rated 4 out of 5 by BamaFan15 2013 T Experience Was able to finish my personal return in an afternoon even with the complications for this year. This is the fastest I've ever completed a return. April 19, 2014
Rated 5 out of 5 by Vishy Very easy and feels safe to use I have been using TT for about 5 years now and have seen how the package has improved by each year. It has become more and more user friendly. Help me chose the correct package though or better charge based on the modules that actually gave return to the customer!! April 19, 2014
Rated 5 out of 5 by SOCKIE21 PROFESSIONAL AND EASY i HAVE USED TURBO TAX FOR AT LEAST TEN YEARS AND HAVE RECOMMENDED IT TO MY FRIENDS AND FAMILY. FOR THE BEST RESULTS I USE TURBO. April 19, 2014
Rated 5 out of 5 by trinida excellent work turbotax Very easy to use and helpful when i needed to fix my return thank you turbotax i will use this online tax preparation again for years to come April 19, 2014
Rated 5 out of 5 by cygnusaf Easy, as Always! Great product! I have been using Turbo Tax for years. April 19, 2014
Rated 5 out of 5 by CCSaunders Solid consistent performance Have used for over 10 years doing my whole families returns. Great planning tool as well. April 19, 2014
Rated 5 out of 5 by djmtgfamily Got a GREAT Refund! The program stays consistent year to year. This is great because as a program that is used for a short while once a year, you don't feel like you have to learn it all over again. It also stays updated with the tax code and when there are changes, the program will walk you through each situation to find you the best option for you. April 19, 2014
Rated 1 out of 5 by wilksbyers hated It had trouble printing forms. Will never buy turbo tax again April 19, 2014
Rated 2 out of 5 by JBNozomi Detailed, but too expensive for the product While the thorough walk-through process is great, sometimes the questions contain vocabulary or forms that need clarification. A sidebar glossary for keywords might be a nice feature. I HATE it when I get to the end of the data entry process, then I go through the review and it says "there are no issues," yet then when it comes to filing, a dozen questions come up that are strictly related to data entry and cross-checking that date. For example, on my W2, box f, my "state" reads FN (because I live in a foreign country), and my zip is 99999. Well, duh, I live in a foreign country so there is no state and zip. To make it worse, those areas to correct are really poorly identified and it is not clear what the software is looking for. This part of the Turbo Tax software is the worst. Also, getting 3/4 of the way through and then being forced to upgrade because of one single line item, racking up an additional $25 expense seems inappropriate. The fee structure should be evaluated. I paid $30 in 2011, $50 in 2012, and $75 in 2013. Yet, my tax information is all the same. This strikes me as insidious. At this rate, I probably won't use next year because it'll be cheaper to hire and accountant. April 19, 2014
Rated 4 out of 5 by GlamaLam Very, very Efficient!! TT is very fast, efficient & helpful. It looks for ways to give you refunds and recheck everything for you to make sure no mistakes. That's why I was so disappointed when I experienced a glitch for the 1st time this year. Under impression I had filed when I had not!! Made my return late for the 1st time in my life!! Once I paid the fee, It said return transmitted successfully, thought it was finished since it did not prompt me to go to another screen. Only way I found out late was by signing into TurboTax 04-19 to check status & it gave me the "NEWS". THIS NEEDS 2 BE FIXED!!! Only compliant I have ever had concerning TurboTax. PLEASE fix this. I can not believe my return was late. I am mortified...... April 19, 2014
Rated 4 out of 5 by clint10 im in to it short comings correction to error s April 19, 2014
Rated 4 out of 5 by Seaboy68 Easy as pie Very easy to use. Thank You. Generally pay H&R Block so glad we saved that money this year April 19, 2014
Rated 5 out of 5 by LouieFromLA Excellent Product Did a great job of working you through the myriad topics while giving you easy and comprehensive instructions so you can made informed and correct decisions on how to report tax-worthy information. April 19, 2014
Rated 5 out of 5 by Demerara Easytax A very good program. Why does the program cost me more than if I bought it form Wall mart? I was promised a Quicken program for two years and never got it. The last time it seems there was a date limit. I did not start my taxes until the date was past so I did not get the free Quicken program again, I hope I can get one as i am interested in what it is saying since I had to learn it on my own for personal use. April 19, 2014
Rated 5 out of 5 by hurlz sweet overall happy April 18, 2014
Rated 2 out of 5 by Jax2600 Robbed at Refund This year was the first year of my new business Sweet Imposition. As a new business owner, I had to forgo going for a lower state filing rate [https://turbotax.intuit.com/taxfreedom/] and upgrade to business for the first time. After seeing that it was going to cost me $127.48 for services, I seriously wanted to file through My Tax IL's website. I was unable to accomplish this since TurboTax wouldn't let me print out my forms. Please help me get the most out of my tax refund as your slogan goes. My tax refund is under $40.00. Please let me know how this is fair. Thank you! April 18, 2014
Rated 3 out of 5 by longtimeuser999 Worse Turbo Tax package ever When I entered my charitable mileage and let turbo tax compute the change in tax liability it went wild. My federal tax liability went from 607 to a credit of over $3000. I manually calculated what the adjustment should have been to my return and then kept running turbo tax for this deduction until I got the right answer. Its a good thing I knew what I was doing. April 18, 2014
Rated 5 out of 5 by cwillwmw Reliable Tax Software I have used this for about 10 years and love it. April 18, 2014
Rated 4 out of 5 by ljfasse It helps me get my taxes done by myself This is about the 7th year I have used Turbo Tax. Next year will be the 8th. April 18, 2014
Rated 5 out of 5 by Ke11y Helped me understand Schedule C It was easier than trying to understand the written form. This was my first time filing a schedule C. I would have liked it better if I could see the actual forms filled out before sending. There may have been a way but I was rushing and didn't get to look into it. Once I printed out my final return after e-filing, I was looking it over and that's when I finally understood the business expenses vs home office expenses sections. I still don't understand the depreciation sections. April 18, 2014
Rated 5 out of 5 by SweetToothFairy OUTSTANDING TURBO TAX WAS OUTSTANDING! THEY WERE MORE ACCURATE THAN I WAS WHEN I DID IT ON MY OWN. IT WAS EASY AND DIDNT TAKE MUCH TIME April 18, 2014
Rated 4 out of 5 by cgreich Solid system but gets tough if it gets tangled up As in many previous years, I filed my tax return with Turbotax. As usual, this is a smooth process. However, I had it imported my 1099-INT statement from my bank, but the bank also provided a 1098 mortgage form. At that point, Turbotax could deal with that one, so I had an extra form that was "hanging". Turbotax recognized this and in the review tried to link it the 1098 information I had also typed in (because at the time of the mortgage information it wasn't asking to import it any longer). However, that particular screen did not work. It told me to double click on something, but it wasn't working. I tried both in IE and Mozilla (newer versions). It took me hours to figure out that I had to manually delete that 1098. April 18, 2014
Rated 1 out of 5 I have been with you since before you were TurboTax. This is the first time I'm late because you did not tell me I was finished. April 18, 2014
Please stand by...
We're out gathering the most recent reviews. It’s worth the wait, promise.
We're out gathering the most recent reviews. It’s worth the wait, promise.