TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.694 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.694 (89962 reviews)
Rated 4.7 out of 5 by 87496 reviewers.
Rated 2 out of 5 Disappointed The reason for the rejection said another person had claimed me as a dependent. Not true, not true. Real reason someone else has entered their Social security number incorrectly and therefore mine was rejected as it appears I had already filed. I acquired this information from another source - NOT TURBO TAX. :( So I have to send by mail my returns as it is presumed mine is incorrect. Very unhappy with this result. A partial refund would be helpful. March 7, 2014
Rated 4 out of 5 Mostly happy with TurboTax I have used TurboTax for many years and it's my favorite of all the ones I've tried but the constant selling and the clunky searches isn't my all time favorite. It's the one I go back to because - I somewhat begrudgingly admit - is the best I've used so far. March 7, 2014
Rated 5 out of 5 Great Product! I love this product. It has served me for at least 5 years and I've had no issues. March 7, 2014
Rated 4 out of 5 Will use again even with the bad performance on Form 8960 March 7, 2014
Rated 5 out of 5 Better than ever Thanks Turbo Tax. You have made my life a little easier. I thought the 2013 tax filing would be much more difficult because my husband died. Instead, it was very simple and straight forward. March 7, 2014
Rated 5 out of 5 The fastest, easiest, and most convenient tax prep I'm a 10+ year TT customer. It's absolutely fantastic software that I recommend to anyone - novice or pro - who wants to understand their taxes and also create a return that delivers the most refund possible. March 7, 2014
Rated 4 out of 5 Relatively easy Was expecting bank routing info to be asked under personal information section rather than at the end. Instructions generally clear and simple. March 7, 2014
Rated 5 out of 5 I didn't have any negatives about the program. Every time I use it, it has been a great experience! March 7, 2014
Rated 4 out of 5 Need to fix capital gain computation - all else OK Turbo Tax doesnt accept any numbers > $10MM for proceeds or cost basis on capital gains March 7, 2014
Rated 5 out of 5 Best Software ever I've used turbo tax for many years and it keeps getting better and easier to use. March 7, 2014
Rated 5 out of 5 Easy to use 5th year I have used turbo tax. I do my daughters returns as well as my own. Each year they have improved the software to make it much easier for the user! March 7, 2014
Rated 5 out of 5 GREEEEEEEEEEEEEEEAT! This is my second time filing with Turbo Tax and I will continue. I do not mind doing my taxes because I know there is turbo tax! March 7, 2014
Rated 4 out of 5 Good Job Why in the rental income section, can't you ask more questions to determine if a second home is better as a rental or second home. Like after all the input for rental property income and expenses, you determine that the rental loss is not deductible due to AGI income over 150K. March 7, 2014
Rated 5 out of 5 Excellent tool Compared to preparing tax returns by hand, TurboTax is the way to go. Your information from prior years is saved, and is used by the program to automatically fill in information. Also, TurboTax provides comparisons to previous years, allowing you to spot mistakes/missing information in your current year entries. I find using TurboTax well worth the money. March 7, 2014
Rated 4 out of 5 Fear Not...Turbo Tax To The Rescue! Perfect fit for even the most computer "queasy" users. I considered having an accountant do our taxes this year to maximize our refund but realized Turbo Tax Deluxe had it covered and then some. March 7, 2014
Rated 5 out of 5 grateful I all ways use turbo tax and always will March 7, 2014
Rated 5 out of 5 Awesome First Time Experience! I had an excellent time using this service. They walk you through each step and help is available every step of the way. I will surely be using Turbo Tax next year. March 7, 2014
Rated 5 out of 5 Very Happy keep up the good work I can see you've updated the program March 7, 2014
Rated 5 out of 5 WOW! Great for my return. Really impressed with the simplicity! March 7, 2014
Rated 5 out of 5 Easy question/answer approach & BEST price I'm glad I used TurboTax - I have NO TAX FILING experience and I found it really easy to use. It took awhile, about 3 hrs to complete but I saved over $200 avoiding going to the annoying CPA. March 7, 2014
Rated 5 out of 5 Excellent Easiest tax year yet! TT keeps getting better. March 7, 2014
Rated 5 out of 5 Sizzling Hello, I have been using TurboTax for years now. I love their product. The filing assistance and monitoring principles it utilizes, tremendously helps while providing a sense of security for preparing and filing, along with audit risk assessment, and tax return notification, are only a few of the greatest assets I have become too depend on, with their product and service. After mustering up all the documentations, files, and past returns, then trucking it all down to a preparer, to have them only process what they feel is appropriate, then owing hundreds and even thousands to both, federal and state, is depressing. But then, they drop the bomb on you and inform you that you have to pay upwards of 5, 6, or even 7 hundred dollars before they can file your return. After such had happen to me on several occasions, is when I decided it was enough. If I pay you that amount to prepare my return, and your best effort leaves me owing, well, you figure it out! TurboTax provided me with protection, ease of filing, good explanations--in the drop down boxes, directions on where too find help and even which documents would be required for specific data, and then, well, they dropped their bomb, and informed me that I had to spend about 60 dollars to file my return. Who would want too use anything or anyone else. As always, for a number of years I believe, about 10 now, I have been happy and content using TurboTax, and will never use another preparer for filing my taxes again. Likewise, it is simple, just dedicate about 3 or 4 hours after you have collected all your paperwork, get a cup of coffee, then pop in your favorite CD. The time will go by so fast and you will enjoy the comfort of knowing that your return has been accurately and securely prepared and filed. Last, I have to leave you with what I think they need to fix in their software. Most of us who decide to prepare their own tax return, are approaching middle age if not past that point. Being able to zoom on the screen and drop down boxes will be a great advantage for us older folks. Other than that, not much else. Thanks for providing your customers with a product that is financially reasonable, and, easy to use and understand. March 7, 2014
Rated 5 out of 5 refund with ease I have used Turbo Tax for several years now and it is great. Super easy to use, walks you through each step and provides tons of help for any questions that my come up. March 7, 2014
Rated 5 out of 5 Efficient and Fast I like the idea of being involved in preparing my own taxes, but with the guided assistance of Turbo Tax. It is helpful for me to see what are my important deductions, areas I should try and improve on, and other tax planning items for the next year. I also really like the idea of not just giving all of my information to someone else and then picking up the completed forms in a few days or weeks. With Turbo Tax I can easily ask questions about anything and find answers for similar situations. I do not feel like I am 'bugging' my accountant by asking so many questions - instead I feel like I am being thorough and pursuing every potential credit or tax break possible. I can also start working on my taxes as soon as I have all of the required documents, and then take my time and work on them over weeks or months if I choose (so long as it is before April 15th of course!). It is easy to save your work/progress, and come back to it when you have time as much as you need to. There are some areas of Turbo Tax that are especially helpful even if you are used to doing your own taxes. Some things like moving, inheritance, etc. are situations that we do not usually deal with each year (usually much less often). Having Turbo Tax to guide me through the process of determining my moving expenses and other less common life events was extremely helpful!!! March 7, 2014
Rated 4 out of 5 Refund amazing Need to make it possible to put your donated institutions in alphabetical order in its deductible. It would help the input process and save much time. March 7, 2014
Rated 5 out of 5 Easy .. thanks Very easy to use, this is my 2cd year with Turbo Tax, every year they just get better. March 7, 2014
Rated 5 out of 5 I used this for my first time doing taxes and I fount this really easy to use my only problem was that for the education expenses I was a little confused on what to claim and not claim for scholarships and such but other than that it was very helpful. March 7, 2014
Rated 2 out of 5 meh Ive been using Turbotax for years and I dont like the new lay out. Its confusing before it was very clear. March 7, 2014
Rated 5 out of 5 2013 TurboTax Over all is great! March 7, 2014
Rated 5 out of 5 Easy to do and very simple to understand. Great software, it was like having a person sitting right here doing it for me. Thanks for TurboTax. March 7, 2014
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