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TurboTax Customer Ratings and Product Reviews - page 56 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.5 out of 5 average

(4.5/5 | 184761 reviews)
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Rated 4.6 out of 5 by 184759 reviewers.
Rated 4 out of 5 by CB June 19, 2015
Rated 5 out of 5 by My Return Looks Like It Was Done By A Pro The interview process took quite a bit of time, but it was worth it because the system was very thorough. The response I got when I called the Turbo Tax staff for questions was great. Staff wouldn't let me go until all my concerns have been resolved to my satisfaction. June 19, 2015
Rated 3 out of 5 by Freezes Because of the freezes, I finally reinstalled and did not turn it off. I completec my returnes then printed them. If I turned the software off I would lose all my data. PDF's can not be transferred from last year's return. Go back to the Save As function. Then I can roll last year's return into this years. June 19, 2015
Rated 4 out of 5 by Great program! Turbo Tax's Federal program is outstanding. The State Programs, when you have to file in more than your one residentiall state, are not very good about explaining when and why you make adjustments to one or the other in order to pay the appropriate taxes to each state without paying double taxes to both states. The two state programs I use are CA and AZ; always wonder after I file whether I answered TT's "fill-in" questions correctly, but overall, very good tax programs. June 18, 2015
Rated 5 out of 5 by Easy, really easy. I have used TurboTax for many years, and plan to continue using it in the future. June 18, 2015
Rated 2 out of 5 by Turbo Tax Premier for 2014 Some parts are difficult to understand or to use. Suggestion: Give each new edition pre-release "reviews" by persons who are of average or low computer expertise, not just by "experts." Parts were well done and easy to use, but others were difficult to understand. June 18, 2015
Rated 5 out of 5 by The only way to do Taxes I used to have a tax accountant. He never found all the deductions that I find by doing my own taxes. I don't know if he was lazy but I like saving money. I paid him $300 to do taxes and I can buy Turbo Tax at Costco for under $60. Plus I have the control to know that I am getting every possible deduction. It is worth the time. And if you have to call Turbotax for questions they are AMAZING!!!. Even if you have a Mac. The first person wasn't sure of something so they got me to someone who knows how to use a Mac. How great is that? So, skip the accountant and save money with Turbo Tax. June 18, 2015
Rated 5 out of 5 by Fast, Easy, Detailed. Perfect for all Users! Great experience which is why I continue to use it year to year. See you next year! June 18, 2015
Rated 5 out of 5 by Easy does it. Before using Turbo Tax, I did my own taxes. The problem with that? I sweated between the time I mailed it and the time I got my check. Then I sweated that I was going to get an audit notice. Now, I go step-by-step through the process, feel comfortable about what I'm entering since every entry has a help menu in case you're not sure. Now, all that I worry about is "How much money did I lose by doing it myself?". My suggestion to anyone unsure about using Turbo Tax. DO IT! It's unsweatable. (and SO easy) June 18, 2015
Rated 5 out of 5 by Finally!!!! I really like using Turbo Tax though filing for taxes is using a difficult and stressful time. With Turbo Tax everything is clear and very thorough!! June 18, 2015
Rated 5 out of 5 by Turbo Deluxe I love the fact you make it so much easier to input salary. Turbo Tax is the simplest the easy way to file June 17, 2015
Rated 5 out of 5 by Amazing Life-Saving Turbo Tax reduced my stress with easy processes. June 17, 2015
Rated 5 out of 5 by Thanks to Turbo Tax; it has kept me out of trouble!! June 17, 2015
Rated 5 out of 5 by I hate taxes, but I love TurboTax! It was the fastest, most painless, most thorough job that I can imagine. Thank you! June 17, 2015
Rated 2 out of 5 by This year was a "miss" After having used TurboTax for nearly a decade, this was the first time that I was disappointed--and frustrated, and angry, and exasperated! Overall, it did not flow as well as in previous years, and there were several specific points that were confusing and appeared to be wrong. The LTC premium question in the NYS form was VERY confusing and never got to the point of showing (or asking for) the actual premiums--it got stuck on questions of partnerships, etc. It wasn't until I went to the actual form to enter the information manually that I found that partnerships actually were relevant. After having completed everything, it would not allow me to actually file my returns, sending me back to a 1099-R that it indicated was incorrect--it wasn't. On advice of your Customer Assistance person, I deleted and then re-entered the entire NYS return. THEN, I was allowed to file. There were several other areas/questions that were not as well stated/explained as in previous years, but the above were the most frustrating. Overall, I was very disappointed with this year's version. June 17, 2015
Rated 5 out of 5 by TurboTax continues to perform!! TurboTax has been my tax prepare r for going on 10 years, and will continue for the future. Very user friendly and asks great questions that I don't always think about in the maze of the federal tax requirements. June 17, 2015
Rated 4 out of 5 by Better then paying H&R Block been using turbo tax for 10 yearn now and it works and it not that costly and if i have questions there is help anytime i need it June 16, 2015
Rated 5 out of 5 by As Easy As, No, EASIER Than Pie! TurboTax is SO user-friendly, the only things I need are my W-2 & 1099 forms. You couldn't make this any easier. I've tried other tax preparation software (give you their names, if you want) and none compare to TurboTax. All you have to do is enter the information requested, and voila, your forms read as if they were prepared by a professsional (CPA/Accountant, H&R Block, Jackson-Hewitt). Thank you. Intuit, for constantly updating, streamlining & simplifying your software without compromising the inner workings that make the IRS accept my 1040 without any hassles! June 16, 2015
Rated 4 out of 5 by Functional Bummer on the stealthy loss of value in the 2014 Deluxe version June 16, 2015
Rated 5 out of 5 by My Personal CPA I run a small home business and have capital gains income from foreign investments, so my tax situation can be something to not look forward to - especially since the IRS has eliminated support. I like to consider alternative scenarios for holding down my taxable income. Thanks TurboTax for making my taxes manageable. June 16, 2015
Rated 4 out of 5 by Turbo tax Premiere It was a little difficult to use this. I swore I sent it in right away. i even got an email thanking me for using this product. and I got my 25 dollars back because you switched the Deluxe to the Premiere. But something went wrong since we never received out return. so I had to call into your office. and then get back into my return resend it out and am crossing my fingers that it works this time. I do suggest when you have a product like Deluxe that works so well then change it to Premiere that is not a good thing you don't try to fix something that isn't broke. I do appreciate the help I got when i called Alan was very nice and helped me to get back into my taxes again. Your customer service is excellent Thank you for this program Deluxe and please don't change it again June 15, 2015
Rated 4 out of 5 by Great, intuitive tool Would like to have a navigation bar on the left with each step and listing next steps. June 15, 2015
Rated 5 out of 5 by Very helpfull Very helpful June 15, 2015
Rated 5 out of 5 by Always a winner I live in a foreign country. The first 2 years we hired a tax attorney in the US to complete our federal return. Then I found I could do the same using TurboTax since all the forms were included as well as instructions on how to complete them. This is my eighth year using TurboTax for a foreign country return and probably my 20th year using TurboTax. It means I could complete the return in less than 3 hours which included getting all the numbers from Quicken first. June 15, 2015
Rated 1 out of 5 by I have been pleased with Turbo Tax for a number of years but I just had what could have been a serious problem. I received a letter from the IRS saying I underpaid my taxes and when I tried to use my file from Turbotax it wouldn't let me access it until I downloaded an update. When I downloaded the update it did not retain my individual entries on the taxes. It did have the totals. I was able to deduce the problem from my individual paper records. June 15, 2015
Rated 4 out of 5 by I get nervous when I find a month later that my return was rejected again and then again. June 15, 2015
Rated 5 out of 5 by Awesome People, Awesome Product We have been using Turbo Tax for more than 10yrs now and have never had any significant problem that either the help files or the helpdesk wasn't able to resolve quickly. It's well worth the cost and it keeps the prying eyes of an accounting firm out of your personal business. My only issue (and it's not really an issue) is that if you do owe money to the IRS, the folks at Turbo Tax won't pay it for you. :) All kidding aside, it's a great product with a great support team. Thank you!!! June 15, 2015
Rated 1 out of 5 by Great as usual, pullilng and entering data as needed. AWFUL in trying to print mail-in forms, es tax forms. Could not directly print the forms from turboTax! June 15, 2015
Rated 5 out of 5 by Filing Taxes doesn't require a degree I have used Turbo Tax for my family and business income tax filing for the past 10years and absolutely love it. It is simple, easy, and very accurate. I have been tempted to move to a "tax professional" after the birth of our three children, turning our primary home into a rental property, managing a small at home based business, and being a military member overseas with a dependent that has overseas non-taxable income...but in the end I felt confident going step-by-step with Turbo Tax that made things easy for me to ensure I was getting the biggest and most accurate tax refund time and time again! Thank you, N&A June 15, 2015
Rated 4 out of 5 by missing and crashing this sw is for windows. therefore it is assumed it will crash. how come the ppl in intuit do notknow that and do not provide setting for autosave. my system window 7. June 15, 2015
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