TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.694 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.694 (89966 reviews)
Rated 4.7 out of 5 by 88580 reviewers.
Rated 5 out of 5 by ginnyanne the extra mile I have been using turbo tax for years and never had a problem that turbo tax couldn't fix or handle!!! They are safe, thorough, and helpful! March 8, 2014
Rated 5 out of 5 by melfitz Awesome I love turbo tax, it is awesome. So easy to use, walks through entire filing process. March 8, 2014
Rated 4 out of 5 Unaware of "refund processing fees" I have relatives in other states who use Turbotax and none of them paid a $29.99 "refund processing fee". I would like to know why there is this inconsistency. Also it appears Turbotx uses a third party processing company which actually does the refund processing - another group that has my personal information-absolutely not acceptable. From now on I am going back to paper filing! March 8, 2014
Rated 3 out of 5 First time I've been disappointed with Turbo Tax This is the first time I've had problems with Turbo Tax and I've been using it for several years, but this one was a biggie, after first return I did it printed fine and the next one and the others after it would not print from Turbo Tax. I would save as a pdf file but even that was a problem it would not save in adobe, I would have to find it and move it. I contacted intuit but they could not help either and the problem was not fixed by uninstalling and re-installing. Please, please fix this for next year March 8, 2014
Rated 5 out of 5 Always easy!!! I love this service and have been using the program for years. Why pay for an account when it's easy to do through Turbo Tax. Thanks, Kate March 8, 2014
Rated 5 out of 5 by MattC2 Makes doing taxes easy! I've been using Turbo Tax for over 10 years. The first 2 years I also had an accountant go over my return. The results were almost identical. March 8, 2014
Rated 3 out of 5 Restrictions Seems like if you are on the same computer that you could print your return as many times as you like. And there is no form for an ammended return 1040x. Even if there was, probably couldn't print it out anyway because you used your print limit. March 8, 2014
Rated 4 out of 5 by LnSayDucky Fast and Easy as Always I've been using Turbo Tax since I started filing taxes, it has always been quick and easy to use as well as feeling thorough. The program can walk you though step by step and you feel comfortable even with more complicated tax situations. I highly recommend the program to all of my friends and family. March 8, 2014
Rated 4 out of 5 by ericve Performs Admirably -- Year after Year - I trust it Overall, a very consistent, trusted product that I have used every year for the last 12 years at least. March 8, 2014
Rated 4 out of 5 FOREIGN TAX PAID WHEN YOU ASK IF YOU HAD TO PAY FOREIGN TAXES, IT SHOULD SHOW A BLOCK FOR YOU TO ENTER THE FOREIGN TAX AMOUNT. IF YOU ARE TRYING TO MAKE THINGS EASIER THAT SHOULD BE CORRECTED. March 8, 2014
Rated 2 out of 5 very cumbersome for experienced users I help several friends by filing their returns for them. They give me list of charities with small donations, all of which are tax deductible and I usually enter a total on the schedule A and use the override feature to do same. When I try to file electronically, I was not allowed to do with the over-ride. We all know that IRS requires the extended info that you have incorporated into your program so we know to keep that info with our papers in case we are audited. This likelihood is so slim but still a possibility. I am willing to take the chance that if audited I can substantiate my charity deductions with the required paperwork rather than spend 30 minutes or more trying to get all of that info now to avoid using an override. March 8, 2014
Rated 4 out of 5 Filing and experience My experience was a pleasant one. As with most of us, we don't like expending the time to do our taxes. It appears that this year my time filing was fast, compared to the past. It probably would have been even faster, if I had all of my documents with me when I started. Lesson's learned! Good job Turbo Tax March 8, 2014
Rated 2 out of 5 Great tool but lacking some important features. I almost always use turbo tax to help me file taxes but this year I was very frustrated with the experience. First off, I am dismayed that turbo tax charges extra money to provide cost basis calculations (upgrade to premier) when it doesn't work very well. I am even more peeved that these calculations are only possible on stocks registered with a USA stock exchange, so if you try it on anything else you end up with an error. For example, you can't preform cost basis calculations on gold purchases/sales or any other valuable which may fluctuate in price. I ended up getting premier and it did nothing to help make filing investment easier, this makes me angry enough that I may not use turbo tax next year. Secondly, I am quite concerned that turbotax does not have support for Bitcoin tax considerations. Bitcoin has been one of the biggest investment stories of the past few years and tubrotax totally dropped the ball on it. I will absolutely not get turbotax again if they don't have support in next year's application. Bitcoin, litecoin and other crypto currencies make up sizable investment portfolios for millions of people and it is simply astounding that turbotax neglected to address this. March 8, 2014
Rated 5 out of 5 Money coming my way I have used Turbo Tax for 5 years now and I think it was even easier and more inclusive this year. It took me about 1.5 hours from start to finish including looking for paperwork I forgot to have on hand before started. March 8, 2014
Rated 5 out of 5 by StlBlues52 Filing is so easy Makes tax filing very simple. Especially with the K-1 partnership we have and able to download the information and not worrying that everything is filled out properly. March 8, 2014
Rated 5 out of 5 First With Turbo Tax Really clear easily read directions for every single step of the return process. Fees are HUNDREDS less than what I paid another tax provider last year. Will absolutely use this again. Love that you can contact Turbo Tax while your doing them so you can get help if your stuck. Again, very simple. Wish I would have done them last year! March 8, 2014
Rated 5 out of 5 Turbo Tax 12 years I have used Turbo Tax for 12 years. I will continue to use it as long as it is available. Great product!!! March 8, 2014
Rated 4 out of 5 Great Software Needs "Live Support for Fee" option I believe that users would be willing to pay a fee to talk with a TurboTax professional when they have a tax or software problem. March 8, 2014
Rated 3 out of 5 Will not file electronically When the return was not accepted by the IRS, the message indicated that it was a problem with the program and it will be fixed in a future release. It's a pain, but I can deal with it, However, I need to make a payment and I am not certain whether the bank information I entered into the program will result in a payment being made or if I have to pay by check or EFTPS. The instructions here are not complete and I feel a little abandoned. By the way, I have received at least one up date to the program since my error and it was not fixed yet. March 8, 2014
Rated 5 out of 5 by Huss3 Made life easier With the current complexity of the IRS code, I could not have done my own taxes without Turbo Tax. March 8, 2014
Rated 5 out of 5 I "over the moon" can't believe how easy this was I can't believe how easy filing my taxes using TurboTax was this year! I've always been a little intimidated about doing my taxes myself. For years I've gone to tax preparers and spent more than $200 for them to file my taxes. I will be using TurboTax going forward. I totally saved money and instilled confidence in myself! I think now I'll see if I can tackle a home improvement project myself with my refund! March 8, 2014
Rated 5 out of 5 Got me through a big hurdle This year, I filed jointly with my husband and we moved from on state to another in the middle of the year. Usually doing taxes is simple for me because we do not have much to claim, just our usual (charitable donations, child care expenses, and our income). But we both have had multiple jobs this year and my husband was in and out of the hospital in 2013. So I was overwhelmed with all the information I had to use for my return. Turbo Tax made it very easy and caught mistakes I made even when I was following the instructions they provided. I have used them since 2004 and will continue to use them (unless I become supremely wealthy and can afford the luxury of paying someone else to do this work for me). March 8, 2014
Rated 4 out of 5 Pre-printed 1040-ES Vouchers without valid input I have been a TurboTax user since 1998 and have been very happy with it. However, unless I just missed it these last few years, you used to have a handy feature which is no longer available..... a feature to allow the user to make a reasonable estimate of next year's taxes, and thus modify the quarterly voucher amount which you print out at the end of the program. I even stepped up to the premier Turbotax version this year from the Deluxe thinking that you would at least have this feature in the more costly version. But you don't. Another item I must have missed. This year I didn't find any option to apply some of my refund this year to the 1st quarter 1040-ES for next year. Or else I just skipped it while trying to miss all your ads toward the end. Very annoying. I'm back to throwing away your 4 pages of printed vouchers and making my own calculations, then using the forms the IRS mails me every year at this time. What a waste of paper. March 8, 2014
Rated 5 out of 5 Rocked My Refund I continue to Trust the Decades of Express and Reliable Unparalleled Service. March 8, 2014
Rated 2 out of 5 Payment We shouldn't have to pay twice for federal. We buy the disc and then we pay again at the end for the fee. I will look into another option next year if I have to pay twice. March 8, 2014
Rated 5 out of 5 Great Refund and recived in a timely manner I have been using TurboTax for years now and enjoy using it. I have tried other Tax Programs and they can not stand out like TurboTax. March 8, 2014
Rated 5 out of 5 I liked every single thing about the program except for the fact that there's no confirmation if the direct deposit account is correct. What happens if the wrong information was inputted? no additional information is provided. March 8, 2014
Rated 5 out of 5 Avoiding the TAX Jitters I really feel confident t every year I use TurboTax. I have been using it for at least ten years. Sometimes doing taxes, even in the best of circumstances is nerve wracking, but Turbo Tax makes this as painless as possible. I have very complex reporting of interest and dividends and I appreciate how TubroTax can transfer pages of numbers from Fidelity INvestments 1099s, etc into TurboTax. March 8, 2014
Rated 5 out of 5 TURBOTAX Is My Savior ! I rated TurboTax as EXCELLENT, because they are the best of the industry. I have always completed my own taxes over the years without any difficulty, but the tax laws have continued to increase in volume and scope and become so convoluted that I rely on TurboTax. They have all the knowledge incorporated into their systems and keep abreast of all the new changes. I have used them for the last five years to do all the work and get the best results. On top of that they e-file them for you. What more could you ask ! Thank You TurboTax ! March 8, 2014
Rated 5 out of 5 GREAT PROGRAM I have used professional tax services in the past and decided to try out Turbo Tax. Much to my delight, it was easy to use and inexpensive. March 8, 2014
Please stand by...
We're out gathering the most recent reviews. It’s worth the wait, promise.
We're out gathering the most recent reviews. It’s worth the wait, promise.