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TurboTax Customer Ratings and Product Reviews - page 33 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(182892 reviews)
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Rated 4.6 out of 5 by 182891 reviewers.
Rated 5 out of 5 by Makes life easier Have used this software for many years. Was a bit disturbed when they changed the name of the software I needed to file (Personal and Business). I ended up with business only, assuming it included my personal tax return, but it didn't. I had to return and call to get a new order. Don't change the name of the software after all these years Intuit. Otherwise, the best tax filing system and I check them out every few years. May 2, 2015
Rated 5 out of 5 by done right again with my complicated life and their expertise accepted 1st try I'll pay the extra to have a positive result May 2, 2015
Rated 5 out of 5 by Late, but not forgotten.. This is my second year of self-filing, online, tax experience. TURBO TAX is the best!! When you get lost.. just hit the back button or ask a question and you will be saved.. All in, about four hours.. and I spent maybe $120.00.. The idea that you can just sign off, relax, and then come back to the most dreadful, yearly chore is amazing.. The biggest bonus is that it is easy.. and not $400.00 an hour!! Just try it once, you will be connected.. R May 2, 2015
Rated 1 out of 5 by Terrible I was charged an extra $29.99 for Turbo Tax PLUS and I didn't ask or upgrade to that and wonder how am I going to get my refund back? May 2, 2015
Rated 5 out of 5 by Thanks a MILLION I am not sure I have every situation covered, might be some possible deductions BUT so TURBO TAX uses simple and reassuring language. I have a masters degree but when it comes to taxes I AM DUMB. Thank you TT May 2, 2015
Rated 5 out of 5 by Always a win Been using Turbo Tax who whole adult life wouldn't trade it for a tax "expert" ever. They make it simply enough that anyone can do it at their own pace and feel confident that they did it well. May 2, 2015
Rated 4 out of 5 by paid to much I think the only way to make doing your taxes easier than using turbo tax is to have someone else do them for you May 2, 2015
Rated 4 out of 5 by The easiest file of my life Compared to H&R Block, this site is like a stroll on the beach. Plus I know I got the most of my refund. I know how I will be filing from now on! May 2, 2015
Rated 4 out of 5 by Expensive for simple S-Corps, good tutorialization May 2, 2015
Rated 5 out of 5 by Makes an unpleasant chore easy Turbo tax has the best and clearest user interface of any of the tax programs. It's also considerably more expensive than some others. Refund amounts are comparable, at least for my relatively straight-forward finances. May 2, 2015
Rated 3 out of 5 by Filed overall experience is really god. May 2, 2015
Rated 5 out of 5 by Ability to control This is a quality product, and I will you it again even though I was given another company's disc. It allows you to review your entries and closely monitor what you are entering...BUT you have to move back and forth and cannot open separate windows. May 2, 2015
Rated 5 out of 5 by too Simple No complaints, quite easy to follow. Just have your docs ready and follow simple steps.. May 2, 2015
Rated 4 out of 5 by Able to contact We are not able to contact you on weekends. My computer went Down about the first of April and I just got it back up I figured I had sent my tax forms in but can not find out anything May 2, 2015
Rated 5 out of 5 by Improved Military Processing Turbotax continues to improve it's algorithms for processing returns for military personnel. As a filer while living in another state on duty, but who continues to file in my home of record for tax relief purposes, it has always been a challenge to reconcile federal form input into the state input. This year Turbotax did it with almost no effort on my part. Well done! May 2, 2015
Rated 4 out of 5 by On the whole OK No help from queries for line 29 entry. Circular response to enter attached to K-1. Accounting firm placed entries in Box 20. Fnally found Item M in Box 13 on my own after 3 days! May 2, 2015
Rated 4 out of 5 by turbo is turbo I do my taxes 'on paper' with the appropriate federal forms, e.g., Schedule C and E. When entering the data into Turbo, all categories are not totally consistent with the line items on the federal form. So, I have to go back to my original data entry and extract information to enter into Turbo line items. For the life of me, I could not determine if my NY Tax return had included my long term health care premium payments, until I was able to view the NY Filing and saw that they were (great news !! ) May 2, 2015
Rated 5 out of 5 by My First experience with Turbotax was great I Love it !!!! May 2, 2015
Rated 5 out of 5 by I use Turbo Tax every year. I completely trust it and love the ease of saving it and reviewing it when I want. May 2, 2015
Rated 3 out of 5 by Not as smooth as last year I preferred last years version - just buy the CD, install it, and go back and forth with the return stored on my computer. I had all the forms I needed. This year I had to have an intuit account with ID, password to get access to the return ( problem when I lost the password and did not remember the answer to the security question - security questions should have unique answers such as where were you born not what is your favorite musician! Then I had to get an upgrade to get a K1 form for which I needed another account number from a letter sent several months ago which i had discarded. A lot of time and trouble which i did not have last year! May 2, 2015
Rated 4 out of 5 by 2015 Gotter done! An easy and simple fix to an annual headache! May 2, 2015
Rated 5 out of 5 by Very easy to use We filed a little late and Turbo Tax made it very easy. I was able to get everything together and then save my status when necessary. Also, Turbo Tax reminded me of a few things I probably would not have remembered. Thank you so much!!!! May 2, 2015
Rated 5 out of 5 by I been with Turbo Tax a few year now I been with TurboTax for few years now, try other preparers, but I always come back to Turbo Tax. I can follow your form better, because of the way Turbo Tax worded their forms, with understanding. Some Tax preparers wording is so bad, and the understanding is not there, makes you want to go back to where you can make sense of everything, so you can get the job done May 2, 2015
Rated 5 out of 5 by What a relief!! My husband lost his job and was out of work for most of this past year. We had to use funds from retirement just to stay afloat and even though taxes were withheld from the distribution, we were petrified of the ramifications. TurboTax asked the right questions that we didn't know existed and got us a Federal refund!!! WE ARE ABSOLUTELY ELATED!! THANK YOU TURBOTAX!!! May 2, 2015
Rated 4 out of 5 by Turbo Tax & I Got It Done! I didn't know where to turn when I first had to file. Turbo Tax has provided the guidance I needed to gain confidence & get it done. TT has improved over the years. I appreciate the advice for example as to itemize or not based on my specific case. May 2, 2015
Rated 5 out of 5 by Love it! I just messed up by printing and not tran Easy for first time users. May 2, 2015
Rated 5 out of 5 by Saved Me Hassle! I enjoyed filing through turbo tax. I will continue using turbo tax and recommending to others until their fear of the unknown disappears. May 2, 2015
Rated 5 out of 5 by Excellent 2014 Tax Support I have used Turbo Tax for the past 5 years. I appreciate the convenience and guidance the service provides. It's also comforting to know that the service is up-to-date for the most current tax laws and deductible expenses. May 1, 2015
Rated 4 out of 5 by Instead of preventing submission of the return for an unknown SSN, warn me about it and allow me to proceed if I choose to. May 1, 2015
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