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TurboTax Customer Ratings and Product Reviews - page 3229 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(182907 reviews)
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Rated 4.6 out of 5 by 182894 reviewers.
Rated 1 out of 5 by Accountant I won't use Turbo Tax again next year after the new changes that I saw when filing this year. And I've been a loyal customer for 12 years now. PAYING for my account information to be transferred to the new year seems ridiculous. Turbo Tax you have already kept my information in your system - you would make money off of my State Refunds. Why should I have to pay $30-$50 just to have my information usable to me? Not a fan - I am going to stop recommending Turbo Tax. Too high of a price to pay for the use of the program. February 2, 2015
Rated 5 out of 5 by easy as abc TurboTax is an exceptional program and I don't believe I could go to anyone more professional than TurboTax. I use it every year. February 2, 2015
Rated 5 out of 5 by Simply, Convenient and fast Was going to see H & R but thankfully changed my mind...! Turbotax is the way to go February 2, 2015
Rated 5 out of 5 by Simple Hi, Turbo Tax this is Timothy C. Hall there was no difficulty found to file taxes. Thanks A lot, Timothy C. Hall February 2, 2015
Rated 5 out of 5 by Love TurboTax Have used for years and it's been awesome every year! February 2, 2015
Rated 5 out of 5 by It was a lot easier than I thought it would be! I really had fun doing my taxes. I never thought filing taxes could be so easy! I love the fact that all the deductions and credits are pulled up for you. February 2, 2015
Rated 5 out of 5 by Turbo Tax Rocks I have been doing my own taxes for years now with Turbo Tax, It has saved me thousands of dollars on Tax preparation fees over the years. If you can read and can answer the questions they ask you, then Turbo tax is for you. They ask you the same questions the Tax return people will, except you pay hundreds less! February 2, 2015
Rated 5 out of 5 by What a relief! It's just so easy. I used to add up everything by pencil and sweat over it. I wish I'd started using Turbo years earlier. I think that my "short snapshot" says it all. Don't you agree? Keep it simple. February 2, 2015
Rated 2 out of 5 by Finally done My tax due for PA income was $574 It should have been PA 0DOES not tax retired income from form 1099-R or S.S February 2, 2015
Rated 5 out of 5 by It's a No Brainer great program, great value, why pay the pros when Turbo Tax cn walk you through being a PRO February 2, 2015
Rated 4 out of 5 by Mildly annoyed I've used TurboTax for several years and fully intend to continue using it. My only issue this year was that they asked questions and let me put in all the info BEFORE telling me "Hey, this stuff doesn't fall under the free file category." C'mon, TurboTax, as soon as someone hits yes to some of your early questions you should let them know then. February 2, 2015
Rated 5 out of 5 by Never Fails Me Year after year since 2008 I have been using TurboTax and it has never failed me. I have never been audited and I don't ever expect to be. Process is fairly quick from start to refund in my bank. February 2, 2015
Rated 5 out of 5 by These guys are good! Hi, there TurboTax! Just wanted to let you know that with 4 jobs to enter, two new kids, donations, and Roth IRA contributions, you got me done within 2 hours! That was great! Thanks so much for your help, especially those little info boxes when I didn't understand something! February 2, 2015
Rated 5 out of 5 by Super Easy I've been paying for someone to do my taxes for YEARS and this year, I decided I'd give it a shot, if it was too hard, I'd cancel and just go into a tax service place. What was there to lose? I started filling in all the info and my job even had the W2 form set up that TurboTax auto-filled it in!! All I had to do was verify the amounts were correct (and they were) and it was done. I'm so glad I was able to do them from the comfort of my home and take breaks and come back to it when I was ready. February 2, 2015
Rated 5 out of 5 by Simple & Fast I have used TurboTax for at least 12 years to prepare and file my taxes! TurboTax is extremely simple and easy to use. The program walks you through each step and offers helpful hints and information for uncommon areas throughout the process. TurboTax allows for fast preparation and filing of my taxes. I love using TurboTax! February 2, 2015
Rated 5 out of 5 by EASY PEASY!! my husband and I can quickly complete our taxes within an hour...everything is filed and our refund will be directly deposited. How can you ask for anything more? February 2, 2015
Rated 4 out of 5 by Good Refund I'm not good with numbers, but turbo tax makes me feel comfortable February 2, 2015
Rated 5 out of 5 by Always a breeze!! I have used Turbo Tax for the past 8 years - I always recommend it to my friends, especially those that spend hundreds to have their taxes done. Turbo tax walks you through everything! February 2, 2015
Rated 2 out of 5 by sneaky sneaks I won't use this service again. TurboTax makes taxes easy to do, absolutely for sure. However, I had to "upgrade" to premier just to add one 1099 document, and so had to pay $55 for federal and $40 for state, and on top of that another $40 to have these enormous fees taken out of my federal return. I haven't had my taxes done for me in a couple years, but I'm going back to my tax guy next year. It's the same price and then I don't have to do them at all. February 2, 2015
Rated 5 out of 5 by Great resource and super easy to navigate! Excellent way yo prepare your taxes made and designed to follow through simple and easy without any glitches and done within minutes instead of hours as the site remembers most of your info if you're an existing customer.. I use turbo tax each and every year because it's simply the best and fair on maximizing and searching for possible deductions. Excellent site!! February 2, 2015
Rated 4 out of 5 by problem with file my mail Turbo tax will not print "file by mail" instructions for the federal return. I have done three returns, all three print the instructions for "file by mail" for the State but not the Federal. So I have to look up the address on a Government website. Why is this? February 2, 2015
Rated 5 out of 5 by Easy! Love Turbo Tax! Have been using this since it came out and it never disappoints. I tried HR Block last year just to see if they could get me any more money and they fell short. This is the real deal! February 2, 2015
Rated 5 out of 5 by Great deal Far cheaper and faster then going to a person thats for sure. February 2, 2015
Rated 5 out of 5 by Better than any Accountant For years I used an Accountant before I sold my business. In the final 2 years I noticed she was filing it through Turbo Tax. It made no sense to pay her fee when I could use Turbo Tax myself and I have been for the past 6 years with excellent results. Professional results without paying professional fees. February 2, 2015
Rated 5 out of 5 by Fast and simple! Filed single this year for the first time. So simple and easy as ever. Low income so I was exempt on insurance tax penalty. Unknown to me until Turbo Tax did it for me! I thought I would have to pay a penalty. February 2, 2015
Rated 5 out of 5 by What a breeze!!!!!!!!!!! This service is extremely easy and user friendly there will never be a reason that I pay hundreds of dollars to file my taxes. February 2, 2015
Rated 5 out of 5 by Great job Have used for years. No problems. Very satified. February 2, 2015
Rated 3 out of 5 by Turbo Review Present a brief explanation of the steps. In some cases, the start up stalled and I didn't know why. So I pushed enter several times to get the start up complete and/or pushed return a number of times. In one case, I retrieved the disc and started all over. February 2, 2015
Rated 5 out of 5 by Easy and Fast Been using TurboTax for many years. That I continue to do so is testimony to how fast and easy it is to file our return. February 2, 2015
Rated 5 out of 5 by Amazing product I love this product, it is easy to navigate back and forth and has never gotten stuck in between my toggling back and forth. There is help if needed at any time with the live chat too! February 2, 2015
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