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TurboTax Customer Ratings and Product Reviews - page 3225 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(181918 reviews)
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Rated 5 out of 5 by Excellent Returns! Easy and thorough! Excellent way to complete your taxes and be certain you have received all benefits possible! The Step by Step Guide covers all bases. February 2, 2015
Rated 4 out of 5 by Most of it is so easy...But First and foremost, Turbo Tax is super simple. Two years in a row (a few years back), I took my taxes prepared by Turbo Tax to an accounting firm to see if they could find additional credits or deductions and they were 0 for 2. I am a believer in this product. That being said, I work from home and every year I start working through the business use of home section and get disappointed that it is just as bad as the year before. It seems that all of the 'ease of use' stuff they focus so much on never gets to that section. An example of the shortcomings is that I have already provided all of my mortgage interest, taxes, etc. in prior pages, yet it doesn't transfer the important values into these particular pages like it does everywhere else in the program. A lot of the valuation questions are really vague. This year it even transferred one value from another page that was completely wrong. So, like every other year, I abort that part of my taxes even if it costs me a few bucks because it is just too much effort to fill everything out and feel like I've provided valid information that would stand up to an audit. Added bonus frustration while trying to submit this review... We're sorry but we encountered the following issue(s): Your nickname has already been taken by another reviewer. Please choose a different one. Come on Turbo Tax, I'm not trying to create an account here, it a review. I shouldn't need to have a unique nickname. It's a 'nickname' not an account login. February 2, 2015
Rated 5 out of 5 by FAST Turbo Tax is always a fast and easy way to file and get the maximum return February 2, 2015
Rated 5 out of 5 by Nothing Else Compares! I have consistently used TurboTax since the late 90's to prepare my personal taxes, and will continue to use it for years to come. I have volunteered with VITA to prepare taxes for others and my third bachelor's degree is in accounting; none of the other software programs I have utilized over the years compares to the ease of TurboTax! February 2, 2015
Rated 4 out of 5 by military friendly this was much faster than last year. There needed to be more information about rentals though. I had a rental but it was not rented at all last year because I planned on going back but was unable to because the military extended me in South Korea. Thought maybe i would qualify for a loss. February 2, 2015
Rated 5 out of 5 by Have used for many years and have been satisfied each time. February 2, 2015
Rated 5 out of 5 by As good as before... Just a homeowner, no major investments, simple life, so a simple form, basically. I always have a low audit risk. It's just a nice, quick way to get the taxes done and get the refund quickly! :-) February 2, 2015
Rated 5 out of 5 by Filed with Ease Made sure I had all of my information entered in and that I didn't miss out on any deductions, etc. Great site that I have used for years. February 2, 2015
Rated 3 out of 5 by Something went wrong My 2013 TurboTax saved documents were located in my Documents on my C drive, yet your software said it couldn't find them. I had to hand enter everything. Awful! Nothing I could except spend 2 hours hand typing what should have been imported. February 2, 2015
Rated 5 out of 5 by Easy and wonderful to use. I have been using Turbo tax since 2007 and easch year I am so impressed with all the updates and questions they ask. February 2, 2015
Rated 3 out of 5 by Good, but not as good as last year I've used TurboTax in most recent years, both online and installed on my computer. I'm used to the user interface and have confidence that my returns will be completed correctly. This year was both successful and disappointing, often at the same time: 1. I had to upgrade to "Premier" due to the sale of investments. I did not have to do this in the past. 2. Context help is not helpful. The pop-up windows for some forms and schedules basically stated "Go to the IRS website for more information." Really helpful guys. The integration with Intuit's own ItsDeductible worked very well as usual, helping to find values for donated items to maximize their value. Good work again on this! In the end, I stayed with TurboTax because the software works well, but I'm disappointed with Intuit's "nickel-and-diming" and changed inclusions in the packages. Please bring back the former inclusions for the "Deluxe" package. The switching costs this year were too high (i.e., too much time) to change to another provider. Being able to plan for next year, I will be considering my other options. February 2, 2015
Rated 5 out of 5 by Confidant Tax Filer! I have used H&R Block EVERY year up until trying out TurboTax three years ago. I thought I would give it a shot. I was uneasy at first, so I thought I would go to H&R Block to see how my return with them would compare to my TurboTax return. They had my refund $79 less than my refund with TurboTax.....and they were going charge me over $300 to file my return. I have been using TurboTax ever since, and have been confident using it!! February 2, 2015
Rated 5 out of 5 by Love TurboTax Turbo Tax is so easy to use. I love that all of my information is waiting for me year after year so that I only need to plug in a few numbers. I have to admit, watching the refund amount make me feel like I am in a casino and adds fun to filing my taxes. February 2, 2015
Rated 5 out of 5 by Turbo Tax Have user Turbo Tax for 10 yrs and have told many and they started using it. February 2, 2015
Rated 5 out of 5 by You service is very explanatory, I'm not sure if the audit membership is necessary , and the cost is too high. but I purchased it any way. like all the help getting the best return this year. February 2, 2015
Rated 5 out of 5 by Turbotax 2014 I have tried several, and Turbo is by far the most concise, and easiest product to use out there. Saving and retrieval of tax forms is fast and easy. February 2, 2015
Rated 5 out of 5 by This is an excellent program!! I've used Turbo Tax for the last 16 years!! February 2, 2015
Rated 5 out of 5 by rocked my 2014 tax recommend turbo tax to everyone.using this site for 8years. February 2, 2015
Rated 5 out of 5 by Rocked My Refund!! I started my return at 7:38 am. It's 9:10 and I'm done!! I love Turbo Tax!! February 2, 2015
Rated 5 out of 5 by Fast and simple The absolute zero filing should be just that ABSOLUTE. Because I have two kids both under 11 and received the child tax credit, I did not qualify for absolute zero. That's the only thing that I can think of. Makes no sense to charge families with kids and simple returns, their the ones that need the break. Plus I'm a student! February 2, 2015
Rated 5 out of 5��by great job The ease of turbo tax make life simple without having to go outside your home and get your taxes done. Great!! February 2, 2015
Rated 5 out of 5 by Turbo Tax Review I love TurboTax. It gets better (easier to use) every year February 2, 2015
Rated 5 out of 5 by Got a great refund I have used Turbo Tax for at least 10 years and it is a great program to work with. Very straight forward. February 2, 2015
Rated 5 out of 5 by Quick returns I do a few returns for Americans residing in Switzerland. I have problems using the step by step for the foreign tax credit and generally end up going to the forms and filling them up. The step by step could easily suggest amount that are already in the system. Sometimes I see figures added twice on the 1116 and I have to correct them. When I have a specific question I have a VERY hard time getting an answer. I would not mind paying 30 or 50$ just to get a quick answer or precise directions. Thanks Ben February 2, 2015
Rated 5 out of 5 by awesome I love turbo tax. I've used it for years. It is very easy and user friendly. February 2, 2015
Rated 4 out of 5 by seamless Certainly will use again. February 2, 2015
Rated 5 out of 5 by I love turbo tax! Turbo Tax is so easy! It guides you step by step! I love it that it saves your info from year to year which saves a lot of time! February 2, 2015
Rated 4 out of 5 by Have used turbo tax for many years. I've never had problems with the program until this year. Had too many glitches with Home and Business. Prefer Premier and will probably go back to it next year. It better suits my needs. Thank you. February 2, 2015
Rated 5 out of 5 by Turbo Tax Terrific Turbo Tax has made a pain-staking chore into a easy, user-friendly task. February 2, 2015
Rated 5 out of 5 by Great tool I love TurboTax. I use it every year. In the past, i chose the big name firms and paid the fees at the end thinking I could think of 10 things I would spend that couple hundred dollars on. I was scared of taxes so I shied away from doing my own for a long time. TurboTax makes it so simple I wouldn't have it any other way now! February 2, 2015
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