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TurboTax Customer Ratings and Product Reviews - page 3222 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.5 out of 5 average

(4.5/5 | 184761 reviews)
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Rated 4.6 out of 5 by 184761 reviewers.
Rated 4 out of 5 by Turbo Tax remains our favorite method for filing our annual income tax returns. Thanks for making a simple, self-directed method for filing taxes that doesn't cost an arm and a leg. February 2, 2015
Rated 5 out of 5 by MTT mahes it easy!! I love the fact that they will back you up, I cant get any better than making it so easy that all my tax aches go away. I can actually look forward to doing my taxes and getting them over with, rather than dreading them and pulling my hair out. February 2, 2015
Rated 5 out of 5 by I have used the program for a few years and it is still one I will use again. The questions are easy to answer. and if I pay attention to the question everything turns out great. February 2, 2015
Rated 5 out of 5 by Easy to use Easy every year to submit my taxes. February 2, 2015
Rated 1 out of 5 by Hidden Fees! I didnt want to do the Delux edition, but they only let you do that! February 2, 2015
Rated 5 out of 5 by Long time user, always happy My wife and I have been using Turbo Tax for the last five years and every year they make positive changes we never saw coming, but are glad they are here. We always get top notch service, and the fees are much lower than if we went to another company. We love Turbo Tax and wouldn't think of using anyone else. February 2, 2015
Rated 3 out of 5 by Dues not explained in detail! Unable to backtrack to find the exact cost of turbo tax fee? And separate fee for Federal? February 2, 2015
Rated 3 out of 5 by Difficult to understand much of this years process Was not as easy to use or understand as previous years. I have used since 2003 and always found Turbo Tax to be helpful but this years version was a little off base. Help sections seemed very limited and confusing. February 2, 2015
Rated 2 out of 5 by all good until that software glitch Ive used turbotax for the better part of my adult life and ive loved it. However this year was horrible, theres a glitch that doesnt allow one to file the state return. A quick google search will inform that i wasnt the only one February 2, 2015
Rated 4 out of 5 by Cleaner and more detailed I ran a trial return with a competitor which actually came back with a higher refund amount, but they skipped through a lot of questions and I was worried that they were not as thorough as Turbo Tax. It's just as important to me that the number of the refund is high as it is correct. As much fun as taxes are, it's the kind of fun I only want to have once per year. February 2, 2015
Rated 5 out of 5 by Faster every year! It's very clear and easy to understand. The questions quickly guide you through a very thorough refund, and the tips/learn more links were always able to clear up any uncertainty. I've been using turbo tax for several years now and have no intent of changing that. It seems to get easier and faster every year regardless of what life changes come my way. February 2, 2015
Rated 5 out of 5 by Hot diggidy, whadda thing. None better than Turbotax. The others are drooling children lost in the woods. Every year until I die I'll be using these guys. Shine on you beautiful tax people. February 2, 2015
Rated 4 out of 5 by Always with TurboTax I have been using TurboTax for over 10 years, and I am very satisfied with their service. I love the fact that all of my previous years are online and readily accessible regardless where I am at, as long as I have internet access of course. I also love the convenience, I can do my taxes in my PJ's, in the comfort of my own home. It is very user friendly, and it is very understandable. I am no longer intimidated by doing my own taxes. Thanks TurboTax!! February 2, 2015
Rated 4 out of 5 by I have been using Turbo Tax for several years now. They are so helpful, In guiding you through if you have a problem. February 2, 2015
Rated 5 out of 5 by Easiest Filing Ever! I am a ridiculously busy person. Turbo Tax helps me file fast and easy since much my status doesn't change. Also helps me get all the tax breaks I can get! February 2, 2015
Rated 5 out of 5 by good product great software and easy to use. i even had had questions this year and the search feature is awesome! February 2, 2015
Rated 5 out of 5 by totally satisfied i completely love filing taxes for me an my husband on here been using this site for years. Turbo tax always give me the best refunds out of anybody else we have tried. I will always and forever will stick with turbo tax especially when it comes to e-filing. it is also affordable and doesn't take much time to complete. good for beginners or advanced tax preparers. February 2, 2015
Rated 5 out of 5 by fast easy inexpensive fast easy and love that you can start and stop as needed and you dont lose your work February 2, 2015
Rated 4 out of 5 by Had most but not all answers It took me a while but I got it done with less headaches then the year before lets hope they can keep up there good services! February 2, 2015
Rated 5 out of 5 by Easily Filed I was nervous at the thought of filing on my own. I like that Turbo Tax asks ever question imaginable, and allows me to go back and recheck as I go February 2, 2015
Rated 5 out of 5 by Awesome Turbo tax nailed it again. Awesome as always. February 2, 2015
Rated 5 out of 5 by Did it myself first time ever I think if you have a simple tax return or are just learning how to file this is a great product, last year was the first time I filed after my divorce, I went to an accountant and payed too much, turbo tax gave me the confidence to file for myself! I'm very happy with my results. February 2, 2015
Rated 5 out of 5 by Easy to use Have been using Turbo Tax for years and they continue to do me well February 2, 2015
Rated 5 out of 5 by So glad I'm done! I am so glad I decided to get the pro version this year! Everything was so quick and easy and automatically loaded in from last year for me. By far the easiest year of filing taxes I've ever had! For the past few years I have dreaded filing and have put it off until the very last minute. Soo relieved that this was a painless process this year and everything went quick and I am getting back more money than I imagined! :) February 2, 2015
Rated 1 out of 5 by Nickel & Dime Very disappointed, I have utilized Turbo Tx years prior and don't recall being told that it will cost me even more money to file my state taxes, or because I have HSA contributions? And if they have extra charges, don't lure me in with free filing, go through the whole process, only to "surprise" me with charges for these things after I've done all the entries. Just be upfront!!!!!!! February 2, 2015
Rated 5 out of 5 by Fastest Tax Prep Ever! I worked as a certified tax preparer for a national chain for several years and used to think they had the best, most accurate, and easiest to use tax preparation software on the planet. Boy was I wrong!! I've used Turbo Tax Deluxe Edition (Deductions & Homeowner's version) to do my family's personal taxes since I quit the tax profession in 2013, and I will never go back to another tax preparation software as long as I live. To the folks at Intuit, thank you for creating a tax software program that is of just as high (if not higher) quality as those used in professional tax/accounting firms, for a fraction of the cost, and perfect for the general public - you not only take the guesswork out of taxes, you put precious refund money back into the pockets of taxpayers, for an average of only 1/5th the cost of professional tax preparation fees (That's on a simple 1040 EZ form with no credits or deductions.. Having to file additional forms means higher tax prep fees, which translates to yet an even LARGER savings on tax prep fees by buying/using Turbo Tax products!!).. I recommend Turbo Tax to anyone and everyone!!! February 2, 2015
Rated 1 out of 5 by Have been a customer for years. I will look for different method of filing my federal income tax next year. February 2, 2015
Rated 5 out of 5 by Worked like a charm I have used Turbo Tax for many years now to file my returns, and I have always felt complete confidence that the software was guiding me in completing the form accurately and completely. It is easy to use, the questions are very easy to understand, the guidance is well done. February 2, 2015
Rated 5 out of 5 by Super Happy have used turbo taxes for the last 6 YEARS and completely happy with itevery year. February 2, 2015
Rated 5 out of 5 by Simple This is the second year that I've used the online Deluxe version and it makes me kick myself that I used an accountant before that. It's ridiculously easy to use, and provides helpful additional information throughout. There were a couple of areas that I would have preferred more info (especially when it came to State deductions - I had to Google some State criteria as TT didn't automatically provide it) but this was relatively minor. Overall it was an excellent experience! February 2, 2015
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