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TurboTax Customer Ratings and Product Reviews - page 25 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.7 out of 5 average

(81944 reviews)
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Rated 5 out of 5 by Love Turbo Tax Filing income tax is a pain all the way around, but Turbo Tax makes it as painless as possible. February 25, 2015
Rated 5 out of 5 by So Simple. No Headache I am so thankful that I am not forced to file taxes the old fashioned way. The instructions are easy to understand and the entire process is fluid. If this service wasn't available to me I don't think I would be as willing to put myself through the tedium of filing my meager income. February 25, 2015
Rated 4 out of 5 by TurboTax is much improved! My suggestions for improvement: 1. At the very beginning, tell the client how to take a break. I had to ask the question before I found out that I needed to click on :My Account." 2. When filing "charitable travel miles" with multiple trips, you assume that all the trips are of the same distance. I had several groups where I traveled different miles, but I did not have a way to report them. 3. You automatically told me that one of my charitable contributions qualified for a "Kansas Community Charitable Tax Credit. It did in 2013, but was not on the list for 2014. 4. For years I have suggested that you have a customer service phone line to call for help with very basic questions. While your "more information" boxes are much improved, there are still times I would like to talk with a live person to get a procedural question answered. In general, this year's TurboTax was the easiest and most efficient of the 10 years plus that I have been using your system! Thanks! February 25, 2015
Rated 5 out of 5 by Nice and smooth I file my taxes every year by myself and I am please and can always trust your sight February 25, 2015
Rated 5 out of 5 by Easy and Reliable, as always I began using MacInTax when it was first offered and have continued with TurboTax to this day. There were a few little bumps along the way as my tax status changed, but I always found success. The current version is easy to use and, as always, completely accurate. I have a few suggestions for improvement: (1) I like to revisit sections to affirm my previous entries so I would like to do that with my previous answers and check boxes shown; (2) I like to go to forms occasionally and then return to the point I left step-by-step; and (3) I like to see government instructions easily and I am a little unsure of quality when I query "the knowledge base". February 25, 2015
Rated 5 out of 5 by Awesome Tool! The website is user friendly. They guide you from start to finish; you can't go wrong with using Turbo tax. February 25, 2015
Rated 4 out of 5 by Awesome! I enjoyed my experience using turbo tax. I could've used more definitions and side notes of what some of the terms meant but my overall experience was pretty easy. February 25, 2015
Rated 5 out of 5 by Turbo Tax 2014 Even though we file simply with only using the standard deduction, we find Turbo Tax to be the most convenient way to file, This is our third year using this system, and we highly recommend Turbo Tax to all. February 25, 2015
Rated 5 out of 5 by tax return I thought the tax program was easy to use. Had no problems getting my return done. February 25, 2015
Rated 4 out of 5 by I've used this software for years, and overall it's worked well. I wish that the "EASY-STEP" and "FORMS" and "WORK-SHEETS" were more closely in "lock step" and that you could more easily jump back and forth. It seems that it used to be like that but seems less so now. February 25, 2015
Rated 4 out of 5 by Easy I have had rental property since I first started using Turbo Tax. Now I had to download an additional program. Which I had to call into customer service in order to download to get a pass code. I appreciate that they provided the program without a fee. This should not have ever been an issue. Do not change programs from the information that they have had in the past and do not increase prices.Rolla February 25, 2015
Rated 5 out of 5 by What a Relief Was concerned with filing several major changes from last year. The steps were very easy to follow and there was always the option to get detailed information on any question. February 25, 2015
Rated 5 out of 5 by Straight forward and easy Like doing it myself with Turbo Tax. February 25, 2015
Rated 5 out of 5 by Rocked My Refund Very easy to do and saves low class people money. February 25, 2015
Rated 5 out of 5 by So easy and worth every penny!! So easy! Turbotax enters almost everything for you from the previous year. Gives you every option to get the biggest refund and I saved money from what my old tax guy would charge me!! February 25, 2015
Rated 4 out of 5 by e- file taxes easy to understand, reviews all aspects of income & deductions February 25, 2015
Rated 5 out of 5 by 2014 Turbo Deluxe After Turbo Tax got their act together and realized their mistake in changing TT Deluxe, it was great to see that they were willing to admit their mistake and make it right by upgrading TT Deluxe and giving refunds to those who purchased Homeowners version. Way to go Turbo Tax. That's why you are #1!!! February 25, 2015
Rated 4 out of 5 by Whoever said filing was hard.......LIED!!!! I thought this was a great service. I relocated jobs this year and i thought my filing was going to be difficult but this guided walk through helped me make the most of it. Thank you. February 25, 2015
Rated 5 out of 5 by Love TurboTax I've used TurboTax for years and always been satisfied. It's easy and thorough and I trust their results. February 25, 2015
Rated 5 out of 5 by very user friendly I was afraid to use it but thought i try it. turns out to be the easiest thing. February 25, 2015
Rated 5 out of 5 by Free filing - Cannot go wrong Use free filing option again and continue to be pleased with the application. February 25, 2015
Rated 5 out of 5 by Tax Software Busing TurboTax software for years without a problem. February 25, 2015
Rated 5 out of 5 by Fast - Easy - Accurate! It is great having previously filed returns all in one place for future reference when needed. The walk you through method helps so much and ensures you don't forget any income or expense or deduction item that you may have missed otherwise. Highly recommend for all simple retuns and even some of the more complex. I did not use the expert help on this return but was glad it was there if needed. February 25, 2015
Rated 5 out of 5 by Great Tool It take a long time to load this software but that could be my PC. Works great after that February 25, 2015
Rated 5 out of 5 by so easy I have been using Turbo Tax for years and always come back. Very easy to use and the step by step makes sure I have not missed anything. Try it out! February 25, 2015
Rated 5 out of 5 by Seamless- Maximum Return!!! Thank you for another year of easy filing Turbo Tax! February 25, 2015
Rated 4 out of 5 by Better each year Turbo Tax is easy to use. Walks you through the various sections clearly with a minimum of superfluous information. I like that it lets you compare this return with the last year so you can pick up any changes. Have used it for many years and will continue to do so. February 25, 2015
Rated 5 out of 5 by State of California The program insists that I have an LLC. I do not. I am a sole proprietorship. It won't let me file my State return. February 25, 2015
Rated 5 out of 5 by Eases the pain of filing taxes Turbo Tax simplifies a very complicated tax filing process February 25, 2015
Rated 2 out of 5 by Bad year I had to exchange and re download the programs as I got mixed up with the Deluxe and Premier issue. I then had to do it again due to the Indiana loop issue. Help page was not easy to find or follow. then at the end I could not print my returns, got a pdf preview which would not print. Had to go back to end of the program to print. Next year do a better job. February 25, 2015
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