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TurboTax Customer Ratings and Product Reviews - page 21 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(182903 reviews)
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Rated 4.6 out of 5 by 182894 reviewers.
Rated 4 out of 5 by Foreign Pension Plan Reporting I have used Turbo Tax for many years happily, however, this year it would not let me e-file because form 1099 R - on which I need to report Foreign Pension Income - does not accept foreign address information nor would complete without Fed ID - which is not available. Help Community suggested various options but none of them work for e-filing, what a shame - and it did not make me aware of it until after I had paid for my State return e-filing. How do I get my money back??? May 29, 2015
Rated 5 out of 5 by Love TurboTax Love it- have used it for years. Able to manage expenses and income from rental property and self employment PLUS my day job. And with my AAA discount, it's even better. Why anyone would go to H&R or the other places is beyond me. Especially cool that it saves your info and you can log out and go back later right where you left off. And that as you use it year to year it keeps your info so you don't start blank each time. May 29, 2015
Rated 5 out of 5 by Excellent Tax Return Product May 29, 2015
Rated 5 out of 5 by Great Tax Prep Product! I have used TurboTax for over 10 years now. I wouldn't consider any other tax software or method for completing my return..including an accountant. TurboTax is very user friendly and reminds me of things I have forgotten or may want to consider, especially once you have used it for several years and it has previous returns to compare with your current return. I have never had a problem or audit with the IRS since using TurboTax. Thanks TurboTax for a GREAT product! May 29, 2015
Rated 5 out of 5 by Happy suprise ! this was my 1st time doing my return alone and the program helped guide me all the way , i look forward to doing it again next year ! May 29, 2015
Rated 3 out of 5 by Your program does not complete the tax return. Check 1120-S Schedule K line 17 C. Should reflect the payment of the K-1 for the current period if included for officers. May 29, 2015
Rated 5 out of 5 by Thanks Turbo Tax for beeing here for us.I am familiar with the program and very pleased to follow the same format with not too many changes. If I buy 2015 early next year, even I get a discount! May 28, 2015
Rated 5 out of 5 by Taxes are not taxing when using TurboTax Been doing Turbo Tax since the days of DOS and have been satisfied every year I have used it. Now using Windows 8 and expect to be using TurboTax for many more years, no matter what the system. May 28, 2015
Rated 5 out of 5 by GREAT PRODUCT AND SUPPORT "Mike" in support followed up with me consistently to make sure my often complicated personal/business filing went off smoothly and was done properly. And was extremely patient.... May 28, 2015
Rated 1 out of 5 by Won't use again I bought turbo tax deluxe this year as I have for many years. I assumed it would cover the same stuff as it has in the past. I was wrong, no longer was I able to enter my 1099-B it isn't supported so for $30.00 more I had to down load turbo tax premier. Then I went to enter my small farm info and once again I was told its not supported and for $10.00 I had to download turbo tax home and business. I'm now out almost $100.00. Charging me over $40.00 more over the $50.00 I've paid for turbo in the past. I will not buy Turbo tax next year. May 28, 2015
Rated 3 out of 5 by TT Analysis- 2015 Yes, that last one is in caps, screaming at TT. I filed my fed tax electronically, and waited to see if it was accepted. After 2 weeks, I called IRS and they had not received my payment. I sent it using the directions shown in TT. I resubmitted it, and then received a charge of $3.50 for late payment. I sent my state tax payment electronically, using TT directions. Today I received a letter from the State saying my bank refused payment. I checked with my bank and they never received the notice to pay the tax. Now I must pay an additional $35. TT error that must be corrected? May 28, 2015
Rated 2 out of 5 by Usually, I have a good experience with Turbo Tax but, this year that was not the case. My return was rejected but, I received no errors at the time I filed online in April. I am now filing a month late... I had trouble just launching the software after I installed it and then I ran into glitches trying to correct my return after I was informed it was rejected. May 28, 2015
Rated 5 out of 5 by LOVE TurboTax . . .Use it every year! May 28, 2015
Rated 4 out of 5 by CPA help- Had questions and filed extension. However, after April 15, got put through to a very knowledgeable CPA. she shared my screen and helped me complete a very tricky return. May 28, 2015
Rated 2 out of 5 by Research for next year's taxes I have finished my taxes for 2014, sent the forms into the I.R.S and even have received my refund. So I am finished, correct? No, I wanted to do some experimenting for the upcoming year. I made my temporary changes and updated my forms. All was well except for the summary form - it never changed. It remained the same as when I filed my taxes. Basically, Turbo Tax is OK but there are a few "rough edges". If I can find a better application for next year, I'll use it and cancel Turbo Tax. I haven't made up my mind yet. May 28, 2015
Rated 5 out of 5 by Better than Doing Returns by Hand, but BE CAREFUL! I've used Turbo Tax for a number of years, both for individual returns and partnership returns. The partnership product leaves a lot to be desired. This review is about Turbo Tax Premier 2012, for individual tax returns. Like many of the prior year products, TurboTax Premier 2012 is easy to use and covers a lot of material. Automatic calculations relieve the burden of reading instructions and manually doing worksheets. The "Easy Step" walkthrough covers a wide range of possibilities, but it's also possible to go directly to a specific area if you need to add or change something. The option to look at Forms helps to see how the return looks as a whole and identify any errors not picked up by the error checking feature. One major downside (for me), is that the software does not automatically calculate net operating loss carryforwards for individuals. I've had to do that manually for the past five years. It's not a difficult task, but it does require going through the forms and instructions to make sure you get it right. And if you have become complacent and expect Turbo Tax to do everything for you, it's an unpleasant surprise to find that something was overlooked. Therefore, BE CAREFUL. Make sure you review the form carefully to ensure that everything you expect to be on it is there, and calculated correctly. Another major downside with TurboTax Premier 2012 is in the printing feature. In prior versions it was possible to print directly to pdf to save, separately, your Federal Return, Federal Return with worksheets, State return, and State return with worksheets -- all as separate pdf files or as one pdf file. May 27, 2015
Rated 4 out of 5 by Review May 27, 2015
Rated 4 out of 5 by Great Program I have been using TurboTax for the past four year and really love the program. It's very easy to use and easy to follow the instructions. I will continue to use this program and recommend it to anyone. May 27, 2015
Rated 5 out of 5 by Love a Refund May 27, 2015
Rated 5 out of 5 by US Turbo Tax Well Done on your program. It is user friendly! May 27, 2015
Rated 5 out of 5 by I like the fact that it goes through everything step by step. Our return was very simple this year so there was nothing to it. May 26, 2015
Rated 5 out of 5 by Loved it May 26, 2015
Rated 1 out of 5 by NEVER AGAIN Next year I'll use another software after using turbo tax over twenty year. 1. Deducted money from my account twice 2. Important information was missing from my tax return 3. Still have not received my return but was charged by the turbo tax software... TERRIBLE!!! May 26, 2015
Rated 1 out of 5 by Bad year for Turbo Tax I have been using Turbo for many years and was satisfied. What happen to your good product? If it was to save a buck it was a bad move. Your loss and mine. May 26, 2015
Rated 5 out of 5 by Turbo Tax 2014 I have used Turbo Tax for a number of years now. I've read some of the on-line criticisms and while I'm sure they have some merit, I find that the ease of use and thoroughness of the system to work for me. May 26, 2015
Rated 5 out of 5 by AWESOME!~ I hate hate hate filing my tazes, and every year TurboTax comes through! May 26, 2015
Rated 5 out of 5 by Money Well Spent! The product meets my need to complete my own return, but provides support and answers when needed. May 26, 2015
Rated 5 out of 5 by Hope you're right Seemed different form last years filing. May 26, 2015
Rated 5 out of 5 by Easy Peezy Overall good experience. The help functions were very helpful. May 26, 2015
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