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TurboTax Customer Ratings and Product Reviews - page 1915 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(183534 reviews)
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Rated 4.6 out of 5 by 183502 reviewers.
Rated 4 out of 5 by Fed Great - State so-so The NJ state tax forms have exclusions for state pensioners whre that pensioner can deduction (over 3 years) the amt they contributed into the pension fund from the amt they received - I could not get this into the state return from turbo-tax!! March 6, 2015
Rated 5 out of 5 by Used every year since 2nd year available. Love it Need to be able to alphabetize names of Charities March 6, 2015
Rated 3 out of 5 by good product but riddled with up-sale ads riddled with up-sale ads March 6, 2015
Rated 4 out of 5 by Quick and Easy I have used Turbo Tax 4 years now this year was the best product yet. March 6, 2015
Rated 5 out of 5 by easy Easy to do went fastino charge be prepared to have ypu last uear pin or agi how much you made in2013 ypu must have this to file March 6, 2015
Rated 5 out of 5 by TurboTax is the way to go i started using TurboTax a year ago. I didn't realize how much I liked it til I tried different options like hr block or tax act. Hr block found less of a refund than TurboTax found me. Tax act just wasnt the same and it took forever to file. Turbo Tax made sure I got the most out of my taxes unlike any other agancy. March 6, 2015
Rated 5 out of 5 by Got 'er Done I was able to organize my materials fill out my federal and state forms and e-file on one afternoon. March 6, 2015
Rated 1 out of 5 by bought deluxe Free state? They tried to charge 20.00 to file what I thought I already paid for. Every time I wanted to continue finishing my return, the program went to where ever it felt like, so I had to do some work over again. I will try Some body else next year. March 6, 2015
Rated 5 out of 5 by The Product for me Proiduct was easy to use. Process and steps were clearly defined. March 6, 2015
Rated 3 out of 5 by Felt Restricted I should view able to view my forms at any time in the process. Everything is restricted until I enter a payment type. I should be able to review my forms at any time to make sure everything looks okay. March 6, 2015
Rated 5 out of 5 by TAXES DONE EASY I never thought I would do my own taxes . but it was easy. eally easy. shows you and explains in good detail how to do it without missing something and you kearn things you never knew before. I recommend trying it. once you try it once you will want t do them again and again. I know im definitely doing the next year. thanks turbo tax. March 6, 2015
Rated 5 out of 5 by Awesome and User-Friendly Very easy, great price, user-friendly, comforting! March 6, 2015
Rated 5 out of 5 by Great Experience I have used TurboTax for many years, this year I sold my primary residence and wondered if I could do my taxes myself. No problem! TurboTax guided me through everything. I like the direct download of my 1099-DIV info from the financial institutions which I could not do in the past. Without this I could not have done this 2014 Tax return. Thank you Heinz March 6, 2015
Rated 5 out of 5 by Finally got my taxes done I called a representative and we talked about to overcome the glitch. Hopefully, there are no repercussions. Sorry, I forgot his name, but he was very helpful in getting the problem squared away and is going to report the glitch. March 6, 2015
Rated 4 out of 5 by Most complicated return ever_went smoothly I had some extra things to deal with this year and between the site and the customer service, I got it all figured out in a fairly short time. I had never had to call for assistance before but they were very helpful and gave me the info I needed. March 6, 2015
Rated 5 out of 5 by Much better than "free" services The state file with Turbotax got me a $42 refund compared to the $100+ that the state claimed I owed with their "free file". I'd say that' worth the extra $30. March 6, 2015
Rated 5 out of 5 by EASY FAST BIG REFUND! Loved working this program, each and every question asked I understood...I didn't have to say huh? what are they talking about...from start to finish...it only took me 23 minutes...twenty-three minutes...I got back so much more than I ever thought I would wow....Thanks Turbo Tax March 6, 2015
Rated 5 out of 5 by 2014 Return I had a little difficulty since I began my return with a free downloaded version from my bank. When it came time to transmit, I was asked to pay $66 (Deluxe Version). I knew I could do better by buying the program at Wal-Mart, which I did. I then needed to call tech support for help in getting my data from the downloaded version to the disc version. I trust my taxes to TurboTax. A great product! March 6, 2015
Rated 5 out of 5 by Turbo Tax Helps my Life Easier!.. so awesome:=) i will recommend Turbo Tax to anyone who didn't try it ...its easy and cheaper to do it. if i did it u guys can do it too save a lot of money.. than somebody else doing it for you.... March 6, 2015
Rated 4 out of 5 by Easy to do - in spite of the IRS I've been using TurboTax to do both state and federal returns since 1998 and have never been disappointed. I've had to handle all kinds of situations: multiple returns for kids, education expense deductions, inheritances, rollovers, etc. and was able to easily complete my returns. I did try a competing application before but gave up on it because of the difficulty with finding out where to enter information. I've depended on TurboTax to navigate me through the IRS morass and it has yet to fail me. March 6, 2015
Rated 4 out of 5 by Relatively easy to do. March 6, 2015
Rated 5 out of 5 by Turbo Tax is Great I have used Turbo Tax for at least 7 yrs and love the ease of Tax Preparation. All you have to do is follow the step by step and you will be able to complete all your tax questions and information. My only con is the cost, I pay for the software and I have to pay the bank to process my refund if I put on a debit card, just seems excessive. Otherwise I have no complaints about Turbo and recommend it to all my friends and family. Thanks see you next year!!!! March 6, 2015
Rated 5 out of 5 by This site gets better every year! This program is fairly easy to follow through. Some people can fly right through it, but others, like me, stop to read most everything, just in case something might be helpful. I file state taxes with TurboTax, which is a nice option. Everything just flows over to the state tax forms and all I have to do is pick from the available options. Cool! March 6, 2015
Rated 3 out of 5 by Intuit has blown it by decreasing the functionality of deluxe edition. FORCING customers to go to the higher levels is unbelievable! ! have used TTax for 20+ years and will go to H and R Block next year if this policy continues! March 6, 2015
Rated 4 out of 5 by Investment Interest Deduction Form for Trust I did not have any investment interest deduction. The form keeps coming up on Federal Review with requests to check Line 1, Line 2 and Line 8. Line 1 and 2 are zero, and Line 8 is to be the smaller of LIne 3 and Line 6, which is zero. The entries were all zero and correct. The "errors" prevented me from e-filing the Trust federal return. Finally, I found that I can delete the form, and I did and was able to e-file. Please check March 6, 2015
Rated 5 out of 5 by BEST software ever This is the most amazing software i have ever come across.. Even though taxes are so complicated -- Turbotax made is really easy. The design was so intuitive and the phone support was awesome.. Amazing work March 6, 2015
Rated 5 out of 5 by Awesome Experience! Made a Drudgy Job Easy! This was my first time using Turbo Tax. I had to prepare a return for my parents. I was a little nervous at first, but it literally held my hand throughout the entire process and made it easy. They are relieved and I am proud to have been able to help them! March 6, 2015
Rated 3 out of 5 by Good, but obnoxious with credit card info I did not particularly care that there were only two options for paying TurboTax fees. I don't own a credit card, and it would not let me use either my or a friend's debit card to pay the fee for filing state and federal together. So my only options were to add the $30 fee to upgrade to TurboTax plus for the pay through the refund option, or just drop the state tax filing altogether. I would at least like a reason for why the cards are failing, but I understand that may be more frustration than it's worth. March 6, 2015
Rated 3 out of 5 by RMD entries I was 70 1/2 years old in 2014. We found it difficult to enter "Required Minimum Distribution" (RMD) info on the 1040 form. Also, the extra PIN's for filing were not straight forward. March 6, 2015
Rated 1 out of 5 by Last time filing with TurboTax No explanation of fees at the end of return, have to hit back button 20x to go back to fees section only to find out an extra $35 dollar fee included in the 35$ federal and 35$ state return. No explanation of where this last fee came from. March 6, 2015
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