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TurboTax Customer Ratings and Product Reviews - page 1482 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(183351 reviews)
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Rated 4.6 out of 5 by 183349 reviewers.
Rated 5 out of 5 by great tool Overall it was a good tool and fairly straightforward questions to get the information out. The help screens are generally good but the tax law can be confusing so I called tech support once. They were very good once I got through. Like most software they drive you to find the answers first on line. March 21, 2015
Rated 5 out of 5 by So simple and easy! This was my first year filing on my own, and TurboTax made this way easier than I thought it was going to be. I freaked out about filing them solo for nothing! March 21, 2015
Rated 5 out of 5 by Excellent Program Great job in continuing to improved your program...it just keeps getting better and better. Would not consider using anything else to help us with our taxes! March 21, 2015
Rated 5 out of 5 by Filing is Easy with Turbo Tax So easy to do. It seems that they make is easier each year. I love being able to enter questions and get quick answers. I just had to go into one program to complete. Everything I need is right there. Love it! March 21, 2015
Rated 5 out of 5 by Fast Process!! Turbo Tax provided the questions needed to make sure we didn't miss anything. When we realized we had forgotten something, we were able to go right to the section and input the missing data. This year's process was easier and better than last year's and last year's was pretty easy. I would highly recommend Turbo Tax to everyone! March 21, 2015
Rated 5 out of 5 by Too easy? For a single guy with one source of income, no dependents, no education, no deductions and no semblance of a social life...it was incredibly easy. March 21, 2015
Rated 5 out of 5 by This is clearer and easier to do every year. I have used Turbo Tax for over a decade. I would not use anything else. March 21, 2015
Rated 5 out of 5 by Great and Educational The software is great and user friendly however it does state that 401k pay-in funds were eligible to be deducted but then there was no option to enter it so we skipped claiming that. March 21, 2015
Rated 5 out of 5 by Finished in hours instead of days My deduction calculations this year were complicated by high medical expenses and non-cash contributions (and thanks, ItsDeductible, for keeping those straight). I'd still be trying to figure out how to transfer the medical deductions to my state tax form, but Turbo Tax made that effortless. March 21, 2015
Rated 1 out of 5 would not let me clear and start over. I needed to go back and add some stuff that I had forgotten. I did then it never changed anything and it should have. So the process didn't work right. Then it said I could clear and start over as long i had not paid. It would not let me do that either. Then I was upgraded to a deluxe version which I feel I did not need. Overall very dissappionted with turbo tax. March 21, 2015
Rated 5 out of 5 by Yeah Turbo Tax Its user friendly. No guess work. I have cofidence in my return when finished that its finished I've done it right its correct and thats one less thing I need to worry about. March 21, 2015
Rated 5 out of 5 by Very Nice Refund This Year -Yeah I find your product improves year to year and I have used your product over 15 years - do not use anything else..... March 21, 2015
Rated 5 out of 5 by Quick and Easy Quick and easy to use, but can't believe they have the nerve to charge $20 to do the state e-file. All in all, nice program for doing taxes. March 21, 2015
Rated 3 out of 5 by Cheeper in person You get charged for the federal return high expense, state also high expense, bank transaction for direct deposit and just incase an insurance for Audit.. All came close to 200$ where if I had gone to where my parents went it would of been 70$ cheaper... Next time a human touch will be better than the PC. March 21, 2015
Rated 5 out of 5 by 2014 Fed and State Tax Return It seemed easier to use than ever. I don't know if my life became less complicated or I am just more organized with my paperwork, but I finished it in one afternoon whereas in previous years it would take longer. March 21, 2015
Rated 4 out of 5 by Did it myself Every thing went smooth except dealing with a 1099-S form I had received from the sale of my mothers home. I will never have to deal with it again in my lifetime but others will. You need to simplify the software to help the people who have to report this income. It added hours to my tax preparing time. March 21, 2015
Rated 4 out of 5 by 2014 joint return I like turbo tax, use it every year. Some quirks are that you enter amounts in earlier sections of the return, like property taxes paid, then when taking a deduction for a home office, the software isnt smart enough to see that you have alreay entered that and asks for the same information again. I noticed this a few sections of the return. Would be nice if the software would pick it up and fill in the blanks with information it already has. March 21, 2015
Rated 3 out of 5 by ITs ok Its great, quick and easy, my favorite but they keep trying to get you to buy things. And then I had to pay to file my state return, which was ok and I did it because I was lazy, but It still was annoying. If you have another option out there that won't charge you, use it, but if you don't use turbotax. March 21, 2015
Rated 5 out of 5 by I have used Turbo Tax for many years and find it to be very helpful and complete each year! March 21, 2015
Rated 5 out of 5 by rocked my refund fantastic! This was great but, I wasn't, prepared to go through as much detail to get all of the credits coming to me. I'll be ready for next year. March 21, 2015
Rated 5 out of 5 by Easy to Do even the most Difficult of Returns Thanks for saving me lots of money by doing on my own. March 21, 2015
Rated 4 out of 5 by Almost Perfect Except for Usually when you leave the Turbo app it will ask if you want to save it, which than requires a response 'YES'. Why not just automatically save it any time a user leaves the app from any point in the program?? I lost all my input (2 hours work) by leaving the app after looking at the 1040 form. It didn't even ask for any response, just went to my screen saver. (My wife reminded me that this happened in last year also) March 21, 2015
Rated 5 out of 5 by made my life so much easier and saved me a lot $$$ This is the third time that i filed my taxes with Turbo Tax. They are Easy, Fast and Reliable! They should change their name to How to File Taxes for Dummies... I love them! March 21, 2015
Rated 3 out of 5 by I have been using Turbo Tax for years. This year I had to upgrade for the same service, plus I had to pay the $19.99 to file the state tax. Previous years it was free. This year it cost me over $40 more to file my taxes. March 21, 2015
Rated 5 out of 5 by My first time doing these taxes for our family. I was nervous but I think it was easily laid out for folks that have no clue. March 21, 2015
Rated 4 out of 5 by Easy and complete I use the software every year. It is Easy and complete. The software asks all the question to guide you so you do not miss anything. No stress! March 21, 2015
Rated 5 out of 5 by Filed taxes Good process and easy to follow. March 21, 2015
Rated 4 out of 5 by State is expensive Works pretty good, wish there was better explanations like where to put you property tax return data from last year, wish it was smarter, too, seems to ask military questions even after I said neither my Wife or I have done any military service. Wish it just walked you through it better, seems like you have to walk through a hallway with multiple doors and have to visit each door, instead of going from room to room with no hallway. Either way, leaves me wondering if I should just go to H&R based on the price being quite high, especially the state return portion. March 21, 2015
Rated 4 out of 5 by Piece of Cake The pros and cons say it all. TurboTax is quick and painless and so user friendly. It makes me feel relaxed when filing my taxes. Unfortunately I knocked a star off because although I understand it's a site looking for a profit, I was put off by the "upgrade" services and that you have to pay to have your state taxes file with federal. It was worth the convenience and ease however, and as a young college student I don't really know what other services cost anyway. This may just be the best option around. March 21, 2015
Rated 1 out of 5 by Frustrating to use I just want a program to file my taxes not try to sell me something every step of the way. Also the program has script errors pop up and required me to restart the program several times to complete my filing. I bought this program to make my tax filing less stressful and I wish I would have just used one the free sites to file. Think I'll try a different route next year March 21, 2015
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