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TurboTax Customer Ratings and Product Reviews - page 1451 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(181880 reviews)
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Rated 5 out of 5 by Stimulating Guide I'm a senior resident and this was my first time doing my taxes online alone. I was hesitant to start, but since the beginning the messages make my feel understood and supported, very empathetic way to guide somebody into a labyrinth. It was like talking with somebody that was honestly there for you. I loved when the text said: " Don't worry we'll figure out for you later". I appreciate all the technological effort and the professional expertise that you put into this. Congratulations, you help to reduce the stress in our lives, and that's a wonderful contribution to the psychological well being of our society. March 21, 2015
Rated 5 out of 5 by Easy PZ Filing TurboTax has always been a great help in filing our taxes. Pretty easy navigation and helpful reminders March 21, 2015
Rated 5 out of 5 by Taxes - The "Real" March Madness Although I did not get a refund on either my state or federal taxes, this was mainly because of a pay out on annuity that was due to a death and is a one time occurrence. The process was otherwise fairly straight forward, thorough and relatively quick. Great that you could search tax issues right from the product. March 21, 2015
Rated 2 out of 5 by Update Trouble After logging off and on again, the updates were installed. The updated should have been installed on your first login or when it tells you documents are not available, you should have the option to check for updates. We had to log off and on again, which is time consuming and frustrating. Last year, the same thing happened and we requested that an email be sent to us but it never was. After logging in and off several times, the updates were completed. March 21, 2015
Rated 4 out of 5 by Satisfied It was an easy process as well as informative. March 21, 2015
Rated 5 out of 5 by Easy! This was my first time filing with Turbo Tax. In the past I've filed my own taxes on paper. I am glad that I decided to give turbo tax a try this year because it saved me time and effort. I didn't have to leave my couch to get forms or mail anything. I thought that Turbo Tax gave me the best chance at receiving tax credits that I don't even know about. It was very easy to understand and gave a lot of detail on things people may be unsure of. I will recommend Turbo tax to friends! March 21, 2015
Rated 4 out of 5 by Pretty Easy This is my second year using TurboTax and as a military member with only a few complications in my taxes it has been very easy to use. The only confusion for me was in the rental property section and where to enter the mortgage interest and insurance numbers. It could use a few more details to know whether you have to prorate the numbers yourself or whether it all goes into one place despite it being rented only part of the year. March 21, 2015
Rated 5 out of 5 by Turbo Tax has been a great product for me to use. It's very easy to navigate through and friendly for me with limited computer skills. March 21, 2015
Rated 5 out of 5 by My Refund Got my return done quick and easy. Loved it March 21, 2015
Rated 4 out of 5 by 2014 Refund This is the fifth time I have used Turbo Tax and it goes smooth every year. WIth some life changes this past year I had a few extra details to include and it was easy to find these options with Turbo Tax. My only gripe would be paying to file a state return, but it was understandable why that would cost extra. I plan to continue using Turbo Tax as long as it's free. March 21, 2015
Rated 2 out of 5 by Found errors in State filing! Turbo Tax is getting harder and harder to use instead of easier, more stuff is hidden in the forms and not clearly displayed in the step-by-step instructions. Do NOT like having to upgrade to Premiere and then Home & Business because of a simple 1099-B and 1099-MISC. I have simple mutual fund sales and self-employment income, but don't have any of complex investments or business expenses that would make either Premier or the Home & Business Version worth the extra $$. Last year I was able to handle these forms with the Deluxe Version. Also, I found an error in the Alabama Non-Resident State filing. Turbo Tax step-by-step did not correctly include Capital Gains Distributions from my federal form to the AL NR40 schedule D form for other income. I had to manually add it using the forms view. That error would have opened me up to an audit, as the Adjusted Gross Income on the AL form didn't match my Federal 1040 Adj Gross Income. I have been a repeat Turbo Tax customer since 2001, but the aggravations this year means I will try different Tax software next year. March 21, 2015
Rated 5 out of 5 by 20 plus years of flawless execution by TurboTax So simple, a caveman could do it! March 21, 2015
Rated 5 out of 5 by Quick and Easy I Love Turbo Tax! Quick, easy and beneficial March 21, 2015
Rated 5 out of 5 by Rocked my return Turbotax is the best program to do your taxes from home. March 21, 2015
Rated 5 out of 5 by great tool Overall it was a good tool and fairly straightforward questions to get the information out. The help screens are generally good but the tax law can be confusing so I called tech support once. They were very good once I got through. Like most software they drive you to find the answers first on line. March 21, 2015
Rated 5 out of 5 by So simple and easy! This was my first year filing on my own, and TurboTax made this way easier than I thought it was going to be. I freaked out about filing them solo for nothing! March 21, 2015
Rated 5 out of 5 by Excellent Program Great job in continuing to improved your program...it just keeps getting better and better. Would not consider using anything else to help us with our taxes! March 21, 2015
Rated 5 out of 5 by Filing is Easy with Turbo Tax So easy to do. It seems that they make is easier each year. I love being able to enter questions and get quick answers. I just had to go into one program to complete. Everything I need is right there. Love it! March 21, 2015
Rated 5 out of 5 by Fast Process!! Turbo Tax provided the questions needed to make sure we didn't miss anything. When we realized we had forgotten something, we were able to go right to the section and input the missing data. This year's process was easier and better than last year's and last year's was pretty easy. I would highly recommend Turbo Tax to everyone! March 21, 2015
Rated 5 out of 5 by Too easy? For a single guy with one source of income, no dependents, no education, no deductions and no semblance of a social life...it was incredibly easy. March 21, 2015
Rated 5 out of 5 by This is clearer and easier to do every year. I have used Turbo Tax for over a decade. I would not use anything else. March 21, 2015
Rated 5 out of 5 by Great and Educational The software is great and user friendly however it does state that 401k pay-in funds were eligible to be deducted but then there was no option to enter it so we skipped claiming that. March 21, 2015
Rated 5 out of 5 by Finished in hours instead of days My deduction calculations this year were complicated by high medical expenses and non-cash contributions (and thanks, ItsDeductible, for keeping those straight). I'd still be trying to figure out how to transfer the medical deductions to my state tax form, but Turbo Tax made that effortless. March 21, 2015
Rated 1 out of 5 would not let me clear and start over. I needed to go back and add some stuff that I had forgotten. I did then it never changed anything and it should have. So the process didn't work right. Then it said I could clear and start over as long i had not paid. It would not let me do that either. Then I was upgraded to a deluxe version which I feel I did not need. Overall very dissappionted with turbo tax. March 21, 2015
Rated 5 out of 5 by Yeah Turbo Tax Its user friendly. No guess work. I have cofidence in my return when finished that its finished I've done it right its correct and thats one less thing I need to worry about. March 21, 2015
Rated 5 out of 5 by Very Nice Refund This Year -Yeah I find your product improves year to year and I have used your product over 15 years - do not use anything else..... March 21, 2015
Rated 5 out of 5 by Quick and Easy Quick and easy to use, but can't believe they have the nerve to charge $20 to do the state e-file. All in all, nice program for doing taxes. March 21, 2015
Rated 3 out of 5 by Cheeper in person You get charged for the federal return high expense, state also high expense, bank transaction for direct deposit and just incase an insurance for Audit.. All came close to 200$ where if I had gone to where my parents went it would of been 70$ cheaper... Next time a human touch will be better than the PC. March 21, 2015
Rated 5 out of 5 by 2014 Fed and State Tax Return It seemed easier to use than ever. I don't know if my life became less complicated or I am just more organized with my paperwork, but I finished it in one afternoon whereas in previous years it would take longer. March 21, 2015
Rated 4 out of 5 by Did it myself Every thing went smooth except dealing with a 1099-S form I had received from the sale of my mothers home. I will never have to deal with it again in my lifetime but others will. You need to simplify the software to help the people who have to report this income. It added hours to my tax preparing time. March 21, 2015
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