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TurboTax Customer Ratings and Product Reviews - page 1261 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(182542 reviews)
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Rated 5 out of 5 by Turbotax made it really Easy! First time, I have used Turbo Tax online. initially, I was a bit reluctant and nervous. but they have made this easy and fun too.. Thank you Turbo Tax! Great job! March 29, 2015
Rated 5 out of 5 by simple stuff Simplifies and speeds filing process March 29, 2015
Rated 4 out of 5 by Sneaky Fee - Very Upsetting TurboTax makes doing my taxes easy. It's great software. That being said, charging a stealth fee of $34.99 for deducting the TurboTax fees from my federal income tax refund seemed a bit sneaky in the attempted execution. Maybe be a bit more upfront about it in the future. March 29, 2015
Rated 2 out of 5 by new format leaves little trail If all my forms were ordered and alphabetized, I guess this new TurboTax would be an improvement. As it was, remembering where I put which credit or deduction was nerve-wracking. I've used TT for 7 years. Will look at other options next year. March 29, 2015
Rated 5 out of 5 by Turbo Tax Makes Taxes Easy I have utilized Turbo Tax for about 8 years. I used to pay a professional to do my taxes, but after finding errors multiple times, I decided to try doing them myself. Turbo Tax guided me through my first attempt at doing my taxes, and the questions helped me enter the data correctly. What I really like about Turbo Tax is that the program remembers your information from the year before, so I do not have to reenter employer names or banking information. I also like being able to begin the process at my leisure, then return later to review what I have entered. I also like being able to print out the paperwork so I have a hard copy and to be able to save a copy PDF. So far the only time I've been audited by the IRS is when I've neglected to enter a 1099 (usually for interest on an account). Thank Turbo Tax!! March 29, 2015
Rated 1 out of 5 by Payment methods for State filing fee and audit defense do not work in Turbo Tax. We had to call in to make online payment. Very long waits for phone service. March 29, 2015
Rated 5 out of 5 by Took less than one hour You can get to the places you need to much quicker this year. There isn't so much hand holding in the way. Sometimes it makes you check a 'none of the above' box, other times it just lets you click NO in the lower right corner. After you type edit to enter an income, you still have to click on 'I'll enter it myself" before you can edit it. They want to fetch it from the source automatically, but then you have to type in the name of the company even though it is already there. March 29, 2015
Rated 3 out of 5 by Surprise fee I had agreed to pay $25 for e-filing my state return. Then I was hit with a charge of an additional $35 at the last minute with no explanation of why. I backed out and only filed the fed. I'll mail in the state returns. March 29, 2015
Rated 3 out of 5 by Used it for many years. Has a few hiccups, have to get used to it March 29, 2015
Rated 5 out of 5 by Easy Peesy This program was very easy to use. As a first time filer, I went in to this whole process nervous and unsure of what I was doing, but TurboTax made the whole thing so simple and easy. The friendly nature of the text quickly calmed my nerves and helped me get through filing without worrying too much. This is a very "dummy" friendly program that you should definitely try out. March 29, 2015
Rated 4 out of 5 by Different Filing Methods - Fed / State Overall, Turbo Tax is terrific - even for my simplified returns. March 29, 2015
Rated 5 out of 5 by Quick and easy Very quick step by step process. First time I've done any taxes and it wasn't confusing at all. March 29, 2015
Rated 5 out of 5 by Quick & Easy! I like that the 1040EZ is free. Thank You! I have used TurboTax many times, it is really great if you have a lot of different circumstances to enter. March 29, 2015
Rated 4 out of 5 by Easy to do my taxes For many years I have use TurboTax Basic to do my taxes with no problem. This year I started with Turotax Deluxe and quickly found I had to upgrade to home and business at roughly twice the cost. I got a refund for the upgrade this year but what about next year. I will look at other options for pricing next year. March 29, 2015
Rated 5 out of 5 by easy for a first time user/filer too i am filing my returns for the first time and it was made easy by turbotax... no additional advice or advisers required.... March 29, 2015
Rated 5 out of 5 by Fast Filing The feature I like the most in TurboTax is transferring data from the previous year and also comparing through out the questioning process. March 29, 2015
Rated 5 out of 5 by Very good experience This is a very good tax return tool. I have used it for my tax return over 10 year and will use it in future. Just hope TurboTax always gets most updated tax regulations or rules. March 29, 2015
Rated 3 out of 5 by what became of . . . Calcn. of Federal quarterly ests. never appeared; calcn. of state quarterly ests. appeared and then vanished. March 29, 2015
Rated 4 out of 5 by Very Good Service Very helpful. Would highly recommend. March 29, 2015
Rated 5 out of 5 by excellant refund producer very easy to follow and helpful all through the process March 29, 2015
Rated 5 out of 5 by Made it easier Turbo Tax continues to do a great job of leading me through the preparation of our tax returns! Only beef is that the donation tools are rather sparse and the process for adding items is a bit cumbersome. March 29, 2015
Rated 4 out of 5 by Box 12 Z Issue Tax pro was very helpful, but limited TurboTax software access. They understood what we needed to change but error messages required a work around to support the effort in order to efile. March 29, 2015
Rated 2 out of 5 by Not A Good Deal for the Cost I am sure unless Turbo Tax is improved by next tax season this will be the last time using for myself and my family. I purchased the Deluxe Edition at a cost of $49.95 plus tax to buy the software. I purchased this edition because it included one State E File. I was very shocked that I had to paid $29.95 to efile my state return after paying for the Deluxe Edition. You allow six free federal returns but charge for the state. Who is going to file six federal returns? How about 2 free federal efiles and one free state efile. March 29, 2015
Rated 5 out of 5 by I'm done! Downloaded, prepared, and filed in two hours. Refund is on the way. Taxes are done for another year! March 29, 2015
Rated 5 out of 5 by Great service Great job! Thanks! March 29, 2015
Rated 4 out of 5 by Doesn't always return to where you left off It bugs me a bit that I can't always return to the exact place I left off. For example I was one click away from submitting and I needed to go back to check on something and then I was required to go through all the same filing screens again to reach the point of submitting my return. I tried to find a shortcut using the topic list, but that didn't help. There were several occasions when I had to go through screens multiple times in revising or verifying my entries. I suppose TT has good reasons for requiring this but it makes the process tedious for the user at times. March 29, 2015
Rated 5 out of 5 by So awesome and so easy Overall it was great, I will use you every year from here on out. Thank you March 29, 2015
Rated 5 out of 5 by Since I don't have any deductions this works for me. Easy to follow. March 29, 2015
Rated 5 out of 5 by Fast and Easy Turbo Tax makes an unpleasant task fast and easy and fool proof. I'll be using this product every year! March 29, 2015
Rated 4 out of 5 by TurboTax seems to have really worked on their software this year. I found it very easy to follow and enter my correct information. If I had any questions, their information was easy to understand and helpful. I will definitely use them again. March 29, 2015
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