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TurboTax Customer Ratings and Product Reviews - page 1261 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(182843 reviews)
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Rated 4.6 out of 5 by 182839 reviewers.
Rated 5 out of 5 by Refund Mania enjoyed the tax preparation process. it was not time consuming and it was easy to follow March 29, 2015
Rated 5 out of 5 by Like a hot knife thru BUTTER! The TurboTax system makes it possible for me to do my taxes by myself, whereas I had to have them done before. With the tax code getting harder to figure out, TurboTax is an absolute BREEZE! March 29, 2015
Rated 4 out of 5 by Tax Review Turbo tax keeps you organized and is easy to use year after year. March 29, 2015
Rated 5 out of 5 by Streamlined Process I have been using turbo tax since 2001and have seen the many changes that have improved the product through out the years. This year I enjoyed the ease of importing employee stock sales. I also truly value all the numerous deductions I would never have remembered or considered for our rental property turbo tax prompts for where completing the individual tax forms. If I had to give a comment for something I feel could be improved upon, it would have to be the viewing of the step by step and individual form screen. It would be much easier to be able to see what forms if any are missing information without having to leave the viewing screen each time it needed to be viewed. Thanks again for a great product and another stress free tax year. Chris March 29, 2015
Rated 3 out of 5 by Good tax filing software The software is good, reasonably easy to understand and follow and the guide process is the most helpful, even for those who think they know best. I had to buy a more expensive version of the Turbo Tax 2014 because of the changes, I didn't appreciate that and to add insult to injury I purchased it at a time just during the so called rebates that Turbo Tax offered, so I was one of the unfortunate that paid far more than I should have because of the rebates offered and for which I am apparently not eligible...! March 29, 2015
Rated 3 out of 5 by Expensive. Cost & Cost for State Filing $84 disk, $25 state eFile, $35 for 2nd state retrn March 29, 2015
Rated 5 out of 5 by Fast and Easy!!! If you want a fast and easy tax preparation than I suggest Turbo Tax online. I filed my taxes right on my couch in about 30 minutes March 29, 2015
Rated 5 out of 5 by Made My Day! Even though I didn't get a refund, I feel that Turbo Tax is helping me pay the least amount possible. And it certainly didn't take as long as I thought it would! March 29, 2015
Rated 4 out of 5 by Solid, but in product payment issues Solid product as usual for getting taxes done. Carryover from prior years and walking through all areas provides confidence all things have been covered. I had trouble adding an additional state from within the product (phone support helped me). Then, had the same problem trying to pay for state filing (ended up just printing the state returns). I never encountered this before, and have been using for ~10 years. March 29, 2015
Rated 3 out of 5 by Disappointed Advertisements stated that State returns were free this year and instead of going to another preparer that charged less for state returns, I TurboTaxed again this year, only to find out I had to pay again this year. Not happy! March 29, 2015
Rated 5 out of 5 by More'n 5 Years Now Turbo Tax has done very good job for me for more than 5 years. Easy to follow instructions & figured out way to make our tax burden easier. Good deal for old folks like us. March 29, 2015
Rated 5 out of 5 by taxes yeah I dreaded doing the taxes this year due to a major illness in 2014. TurboTax made it easy. March 29, 2015
Rated 4 out of 5 by Buisness/Personal mix up This is the first time I purchasd Personal and Business. We have a small business and require schedule C. I normally just use Personal. I found it confusing trying to figure out where to enter business information. It seemed to allow me to enter it under business and personal. March 29, 2015
Rated 1 out of 5 by Poor Printing tabs Platform change wasn't good. No way to contact some with online filing. Unable to file nor print return. Won't take Canadian Credit cards. Can't use 1042-S Forms to file returns. March 29, 2015
Rated 4 out of 5 by Simple-But I have been using Intuit's tax software for decades. For the most part it is simple to use and gives great results. This year, though I am disappointed in two features and decided it was time to voice my displeasure. #1: not allowing one to encrypt the file on the mac without being logged into the internet is not a wise choice! Prior years simply allowed one to protect ones data straight from the program. This way I have total control over my data. It is my data after all! This years way of protecting the data is not acceptable, but I have no recourse given the interface!. Please consider reversing your trend in this manner. This is personal data and should not be dependent on the web for it use! #2: The cost of filing state taxes, though seems to continue to escalate and no explanation is ever provided. It seems that it does not cost Intuit that much to file the electronic forms. Why continue to increase the cost? March 29, 2015
Rated 5 out of 5 by glad it's over! overall simple to use. Glad it's over for this year and you saved me some money. Thanks for making it easy March 29, 2015
Rated 4 out of 5 by Reviw You should show a copy of a W-2 with boxes to fill in so we can see exactly where the number should go March 29, 2015
Rated 2 out of 5 by Indiana State Tax Unreliable For Indiana Tax, initially calculated to $1,553. Upon final review, it told me I should not check the Full Year Resident Box for form 1040, but should use 1040 EZ instead. When I did this, the tax jumped to over $2,700. When I changed to eFile instead, the program had me enter income in spaces that were previously auto-filled from the federal return, and showed $1,883 taxes owed. Does not give me confidence that the amount is correct. March 29, 2015
Rated 5 out of 5 by Tressa's Review Easy to follow, there was some terminology that I was not familiar with so I had to go to the internet and look up some words. Otherwise, other than taking a long time to do, I liked the program. Have been using turbotax for about 10 years and will continue to use it in the future. March 29, 2015
Rated 3 out of 5 by Upset that I need a differet program Their is no reason Intuit had to change the programs. I have used Turbotax deluxe for years. Now i need Primier package. March 29, 2015
Rated 5 out of 5 by Excellent UX I really appreciate the UX/UI overhaul that was done over the last couple of years. It instills confidence that my taxes are being done right. March 29, 2015
Rated 5 out of 5 by Eased the Pain Tax time has always been a bit stressful for me. I didn't want someone else looking into my finances and feeling as if they were passing judgement on me. The first year Turbo Tax came out I was onboard right away! I get the guidance I need, they have the answers when I don't understand something 100%. The added bonus, is I don't have to get up, get presentable, load everything in the car and hope I have all documents that will be needed. Taxes in Pajamas ROCKS! March 29, 2015
Rated 5 out of 5 by Simplified Complications Minimizes data entry. If IRS learns from TurboTax, the only part to fill would be detailed deductions! March 29, 2015
Rated 4 out of 5 by TurboTax Business Works reasonably well I was surprised that, though the federal program supported both a trust and an LLC, the state program did not, and I had to buy two programs (for the same state). It would be REALLY nice if there were an option to insert blank pages in the PDF when printing out a collection of forms having an odd number of pages, so the forms end up paginated as originally intended. As it is, if one form needs to be revised and it starts on the back of a previous form, two or three forms need to be reprinted to get it right. March 29, 2015
Rated 5 out of 5 by Helpful and informative Overall the experience was, easy, helpful and informative with step by step instruction and any and all options i needed to complete my return. March 29, 2015
Rated 5 out of 5 by Taxes made simple I've used Turbo Tax for the past several years. I don't think it could be made any easier. March 29, 2015
Rated 1 out of 5 by Turbotax needs to fix this I accidentally check a "at risk" box that dramatically increased my taxes, and there was no back button to undo it. March 29, 2015
Rated 5 out of 5 by Easy for Amateurs I love how Turbo Tax explains everything but I liked the older version better. I also don't like it that I have to pay to see last years numbers next to this years. March 29, 2015
Rated 5 out of 5 by Mostly very good See cons March 29, 2015
Rated 5 out of 5 by Love TurboTax!!! Have used TurboTax for several years and have never had a problem!!! Always easy to use!!! March 29, 2015
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