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TurboTax Customer Ratings and Product Reviews - page 1260 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(182568 reviews)
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Rated 5 out of 5 by Eliminated a great deal of stress! Overall a great program . . . I felt that it guided me appropriately through maximizing my return . . . Thanks! March 29, 2015
Rated 2 out of 5 by Disappointed My wife had a simple Schedule C for self-employment income, only $540 in income and a simple mileage deduction. For that we had to purchase the deluxe edition of TurboTax and it cost us $104.99, or 20% of her income. If I would have known this, I would not have purchased it, but felt stuck, so I did. It should not cost this much for a simple schedule. March 29, 2015
Rated 4 out of 5 by Easy to use Used turbo tax for years. Every year it becomes more and more users friendly. March 29, 2015
Rated 4 out of 5 by The learn more fields seem to be written in IRS-speak rather than common language. I had to use Google to get additional information on a couple topics. Other than that, everything was fine. I've been using the software since 2008 and plan to continue. March 29, 2015
Rated 5 out of 5 by Easy and fast to use! If you want to have an easy and painless way to file your taxes, use TURBOTAX!!! March 29, 2015
Rated 4 out of 5 by Easy if you've got all your documents This program is easy if you have all of the documents on hand. March 29, 2015
Rated 4 out of 5 by I feel that the way the passive income on rental property question is asked is likely to cause the error that occurred on my federal return. To correct the error on passive carryovers which included my prior year credit already taken, I had to check the box as if I did have a carryover, then delete the amount on the next page. That is not the way most people's brains are going to work! Should be able to say no passive carryover and that's it. I knew that I did not have a carryover and most people would know that. That question should be fixed. Also for Lead Paint credit, it should be clearer that some states have maximum allowable credits and then list them in a drop down box. I put in my full expense and did not realize MA had a max until I went to fill out Schedule LP. Asking for nickname is annoying!!!!! March 29, 2015
Rated 5 out of 5 by Easy I started on Macintax -- before Windows. They have continued to improve the program. The old talking videos would still be a nice option. March 29, 2015
Rated 5 out of 5 by Easiest Tax Return Ever! Every year up to this point I've always done my taxes using the old fashion paper & mailing method. This method would usually take me a day or 2 just trying to figure out the instructions. TurboTax made the entire refund process extremely easy and stress free! March 29, 2015
Rated 4 out of 5 by Good software I do like the Deluxe version. I hope Intuit leaves it alone next year and leaves all the forms in it. March 29, 2015
Rated 5 out of 5 by My 2015 Experience with TurboTax :::: I think its expensive as heck, but so are everybody else. I have been using TurboTax for 3+ years now, and not about to change. March 29, 2015
Rated 4 out of 5 by Relaxed a Stressed College Student Made something my dad made seem stressful quick, easy, and painless! March 29, 2015
Rated 5 out of 5 by Awesome! I like the user-friendliness of TurboTax.I also like the online customer support. All my questions were answered quickly, and I believe, accurately. March 29, 2015
Rated 5 out of 5 by 10 year Turbo Tax user Love doing my own taxes and being confident that I have paid my share but paid the proper amount. March 29, 2015
Rated 4 out of 5 by Cost Had to go to Premier edition to got that one extra form which was in the Delux edition in previous years. March 29, 2015
Rated 4 out of 5 by Turbo Tax 2014 Overall, this is a good product. March 29, 2015
Rated 5 out of 5 by So Easy This is second year I've done my own taxes with some help from my dad. He's been using TurboTax for years. I've had several changes in finances this year, but some things remained the same. I love that I can have TurboTax use information from last year's filing so I don't have put in the same things over and over again. Because this year was more complicated than last year, the error checking was especially helpful. Not only will TurboTax point out if something is missing, it also gives suggestions on how to save more money. March 29, 2015
Rated 4 out of 5 by Trying to be trendy Seems like Turbo Tax is trying to be too trendy. Especially when you are first getting started. Those of us over 40 find it annoying when questions are asked like we are 15 or 16. I was also shocked when I was informed I would be charged almost $40.00 if I paid my Turbo Tax fee out of my refund, which I declined that option. I understand TT is trying to be user friendly, but It seems to be dumbing down it's software. March 29, 2015
Rated 5 out of 5 by Works, and that is all I can expect Helps me find my way through the thicket of tax filing. March 29, 2015
Rated 5 out of 5 by I followed instructions given and the amending process was successful. March 29, 2015
Rated 4 out of 5 by Helped cushion the blow Would use this service again. March 29, 2015
Rated 5 out of 5 by Felt Supported and Had a Good time filing Calm, easy process with lots of support, happy with how the interface has improved over the years to be more user-friendly. March 29, 2015
Rated 5 out of 5 by Expedited Our Returns Need more questions so "Head of Household" Status can be used as explained March 29, 2015
Rated 4 out of 5 by Turbo Tax Premier Turbo Tax thoroughly reviews everything that you need to do your taxes. I am very satisfied with the product but the price is not good. I am seriously thinking of going to H&R Block next year if the Premier is $80.00 again. H&R Block was $30.00. The Premier allows for investment info. Just because we might have 1 or 2 investments doesn't mean we are rich! PLEASE bring the cost down to be competitive with the other software that is doing the same job! Thanks. March 29, 2015
Rated 3 out of 5 by Sad I was forced to go to the Premier version just to do what I could do on the Basic in 2013. It cost me an extra $32.00 just to file a $5.00 royalty check that I got this year, that did not happen on last years filing. March 29, 2015
Rated 4 out of 5 by Easy to do Did not like the odd charging for extras early on. I actually returned it and bought H&R Block. That was unable to download broker data successfully. After the new rebate policy was implemented I went back to Turbo Tax. It could not have been easier. And, it downloaded the broker stuff just fine. March 29, 2015
Rated 4 out of 5 by Almost There! Additional 'Cons' - Many of your input screens have preselected a 'button', which for the most part is OK. But i found that when I have to go back into a screen on which I have changed a button selection the original button is again preselected and I sometimes miss the change. March 29, 2015
Rated 5 out of 5 by Quick, easy, and extremely helpful! Used TurboTax this year and last year. The calculation of my 2013 taxes by TurboTax helped us make the right deductions throughout the year for our 2014 taxes and provided us with our first refund in 5 years! March 29, 2015
Rated 4 out of 5 by Handles complicated returns pretty well Considering the scope of coverage, this software is pretty good. But, don't try this version unless you are not intimidated with further research. Some questions can be answered with what seems like a right answer, but get what you know is the wrong figure---causing you to redo sections several times until logic prevails. Don't depend on this (or any) software blindly---use it as a tool. It does cover a lot, and overall is pretty darned good. March 29, 2015
Rated 5 out of 5 by Turbo Tax Veteran I receive a timely delivery/update and enter tax information as it arrives. I have been using Turbo Tax for years, and never a quam here! March 29, 2015
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