TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Turbo Tax surprised me! The added $40. cost for direct deposit of tax returns had no forewarning. Additional information was required then not allowed to completely undo. I changed the direct deposit to "mail check". E-file said "Federal", but it said both tax returns were filed. I didn't have a chance to do the same for my state return. I expect this will still cost $60. I've used Turbotax as far back as I can remember. It has always been easy and seamless. I'm VERY disappointed in the "new e-filing" process. It's not only costly, but it implies my state return was e-filed too, and with direct deposit not changed to "mail check". I expect I will be looking for something/some way other than TurboTax for 2021 tax prep.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to navigate Helpful experience with tax pro. Easy to connect and chat.
Date published: 2021-02-28
Rated 4 out of 5 by from Gets the job done I have been happy using turbo tax and have used it for quite a few years. It is especially helpful with my rental income. However, this year I found it a bit confusing. At first it indicated I should use itemized deductions but then switched to standard. It also had me add the same W-2 twice. I caught it and was able to delete it.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax review Easy to complete taxes. Worth the value Guides you through step by step
Date published: 2021-02-28
Rated 4 out of 5 by from simple it got them done simple to do thank you will do it again next year
Date published: 2021-02-28
Rated 5 out of 5 by from Long time user TurboTax makes doing taxes fast and easy!! I've been using it for 8 years and never had a problem.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy Peasy I like the ability to prepare, review and transmit my returns for FREE!! The software is easy to understand and fill in. I have used TurboTax after a family member told me about it. Great product
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Very clear instructions on return information. Easy to include all tax information.
Date published: 2021-02-28
Rated 5 out of 5 by from Quick, Easy, and Helpful I find this the easiest way to file my tax returns.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is fantastic! I've used TurboTax for years. It's very easy and intuitive. Never had a problem with my taxes.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9998
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax surprised me! The added $40. cost for direct deposit of tax returns had no forewarning. Additional information was required then not allowed to completely undo. I changed the direct deposit to "mail check". E-file said "Federal", but it said both tax returns were filed. I didn't have a chance to do the same for my state return. I expect this will still cost $60. I've used Turbotax as far back as I can remember. It has always been easy and seamless. I'm VERY disappointed in the "new e-filing" process. It's not only costly, but it implies my state return was e-filed too, and with direct deposit not changed to "mail check". I expect I will be looking for something/some way other than TurboTax for 2021 tax prep.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to navigate Helpful experience with tax pro. Easy to connect and chat.
Date published: 2021-02-28
Rated 4 out of 5 by from Gets the job done I have been happy using turbo tax and have used it for quite a few years. It is especially helpful with my rental income. However, this year I found it a bit confusing. At first it indicated I should use itemized deductions but then switched to standard. It also had me add the same W-2 twice. I caught it and was able to delete it.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax review Easy to complete taxes. Worth the value Guides you through step by step
Date published: 2021-02-28
Rated 4 out of 5 by from simple it got them done simple to do thank you will do it again next year
Date published: 2021-02-28
Rated 5 out of 5 by from Long time user TurboTax makes doing taxes fast and easy!! I've been using it for 8 years and never had a problem.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy Peasy I like the ability to prepare, review and transmit my returns for FREE!! The software is easy to understand and fill in. I have used TurboTax after a family member told me about it. Great product
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Very clear instructions on return information. Easy to include all tax information.
Date published: 2021-02-28
Rated 5 out of 5 by from Quick, Easy, and Helpful I find this the easiest way to file my tax returns.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is fantastic! I've used TurboTax for years. It's very easy and intuitive. Never had a problem with my taxes.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9998