TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax expert (Chester) was awesome. My return did not want to complete the e-file..... and Chester, Turbo Tax expert in San Antonio, TX , was able to clear the problem and stayed with me until my e-file was confirmed as complete. His assistance was invaluable. It is a terrific service.
Date published: 2022-04-08
Rated 2 out of 5 by from Turbotax....You fell short this year TurboTax you've been great for so many years, but it's completely disheartening that you didn't renew free filing like you've done in the past. People like me continue to struggle financially from this COVID pandemic and some of us are SURVIVING off of every penny we have. Next time I may consider other tax filing options that are more reasonably affordable. It's disappointing that your long standing integrity could not last, I sincerely hope you reconsider and re-new free filing for the future.
Date published: 2022-04-08
Rated 5 out of 5 by from Very Satisfied Taxes were done quickly and effectively. Would definitely recommend.
Date published: 2022-04-08
Rated 5 out of 5 by from Woohoo Turbo Tax Fast, efficient, affordable. No complaints. Aaron was great!
Date published: 2022-04-08
Rated 5 out of 5 by from My best experience Knowledgeable and very thorough. I worked with Helen and she was awesome.
Date published: 2022-04-08
Rated 5 out of 5 by from Found to be very accurate I've always had my CPA do my taxes since I owned a business. This past year was the first time I didn't have to worry about it so I tried my hand at TurboTax. But before I submitted my return I had my accountant review my work. It was found to be spot on, capturing all of the possible deductions I qualified for. I felt confident moving forward with this year's return and will use TT for future ones, too.
Date published: 2022-04-08
Rated 3 out of 5 by from Ok Turbo tax did my taxes . I worked with James . He answered as many questions as he could
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is great and always makes filing easy. Have been using it for some time and it's always made it easy.
Date published: 2022-04-08
Rated 4 out of 5 by from Software has too many ads and is painful Software has too many ads and my filing is often rejected. I must say the Service staff are EXCELLENT!!!
Date published: 2022-04-08
Rated 4 out of 5 by from good It was a very good experience to talk to turbo tax person for assistance.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 9995
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax expert (Chester) was awesome. My return did not want to complete the e-file..... and Chester, Turbo Tax expert in San Antonio, TX , was able to clear the problem and stayed with me until my e-file was confirmed as complete. His assistance was invaluable. It is a terrific service.
Date published: 2022-04-08
Rated 2 out of 5 by from Turbotax....You fell short this year TurboTax you've been great for so many years, but it's completely disheartening that you didn't renew free filing like you've done in the past. People like me continue to struggle financially from this COVID pandemic and some of us are SURVIVING off of every penny we have. Next time I may consider other tax filing options that are more reasonably affordable. It's disappointing that your long standing integrity could not last, I sincerely hope you reconsider and re-new free filing for the future.
Date published: 2022-04-08
Rated 5 out of 5 by from Very Satisfied Taxes were done quickly and effectively. Would definitely recommend.
Date published: 2022-04-08
Rated 5 out of 5 by from Woohoo Turbo Tax Fast, efficient, affordable. No complaints. Aaron was great!
Date published: 2022-04-08
Rated 5 out of 5 by from My best experience Knowledgeable and very thorough. I worked with Helen and she was awesome.
Date published: 2022-04-08
Rated 5 out of 5 by from Found to be very accurate I've always had my CPA do my taxes since I owned a business. This past year was the first time I didn't have to worry about it so I tried my hand at TurboTax. But before I submitted my return I had my accountant review my work. It was found to be spot on, capturing all of the possible deductions I qualified for. I felt confident moving forward with this year's return and will use TT for future ones, too.
Date published: 2022-04-08
Rated 3 out of 5 by from Ok Turbo tax did my taxes . I worked with James . He answered as many questions as he could
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is great and always makes filing easy. Have been using it for some time and it's always made it easy.
Date published: 2022-04-08
Rated 4 out of 5 by from Software has too many ads and is painful Software has too many ads and my filing is often rejected. I must say the Service staff are EXCELLENT!!!
Date published: 2022-04-08
Rated 4 out of 5 by from good It was a very good experience to talk to turbo tax person for assistance.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 9995