TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from turbo tax is great ! Turbo Tax is a great way to file your taxes, its easy as 123.
Date published: 2021-02-28
Rated 5 out of 5 by from Very simple and easy Using Turbo Tax is a dream. The program walks you though the whole process, it's an error free process. I love it
Date published: 2021-02-28
Rated 1 out of 5 by from Last time using Turbo Tax I have a very simple return. I started with the Free edition and it made me bump up to the Deluxe for having a FSA and student loan interest. Fees came to $120 after the new processing fee. I remember Turbo Tax being pricey last year as well.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is very user friendly I had forgotten just how much I liked using Turbo Tax. I had used it for more than 15 years and then decided with all the tax changes and my investments to use a CPA instead. I used her for the past 2 years and was pleased with her, however I did not get a refund like I had in the past with Turbo Tax. Now my CPA retired and I just happily completed Turbo Tax. It is almost fun, when I see my refund increase. When I needed more explanations I would click on the "help" and find the details I needed. Thanks Turbo Tax!
Date published: 2021-02-28
Rated 4 out of 5 by from 2021 Return I like the ease of using Turbo Tax. Used it for years, but the fees are a little higher than i's like.
Date published: 2021-02-28
Rated 3 out of 5 by from Review At times completing forms can be confusing. Live chat was delayed for over 20 minutes.Never did get response & canceled the request because the wait was too long. Also I am confused on why I had to pay $140 to file my return.
Date published: 2021-02-28
Rated 1 out of 5 by from Turbo Tax is not as useful as you think Turbo tax does not help in finding you the best refund possible. I have not had a big tax return the past two years and I blame Turbo tax for not helping with this especially after a pandemic. Also, this system does not help explain each tax entry that you file.
Date published: 2021-02-28
Rated 3 out of 5 by from Fix 1099-NEC Functionality Software does not seem to handle the new 1099-NEC form correctly. It keeps asking me to enter information that I already entered several times. Very frustrating experience this year.
Date published: 2021-02-28
Rated 5 out of 5 by from That Was Easy! TurboTax makes it easy to file federal and state taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is a life saver and easy ! Is super easy to navigate would suggest for anyone or all to get on this e-file !
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9994
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is great ! Turbo Tax is a great way to file your taxes, its easy as 123.
Date published: 2021-02-28
Rated 5 out of 5 by from Very simple and easy Using Turbo Tax is a dream. The program walks you though the whole process, it's an error free process. I love it
Date published: 2021-02-28
Rated 1 out of 5 by from Last time using Turbo Tax I have a very simple return. I started with the Free edition and it made me bump up to the Deluxe for having a FSA and student loan interest. Fees came to $120 after the new processing fee. I remember Turbo Tax being pricey last year as well.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is very user friendly I had forgotten just how much I liked using Turbo Tax. I had used it for more than 15 years and then decided with all the tax changes and my investments to use a CPA instead. I used her for the past 2 years and was pleased with her, however I did not get a refund like I had in the past with Turbo Tax. Now my CPA retired and I just happily completed Turbo Tax. It is almost fun, when I see my refund increase. When I needed more explanations I would click on the "help" and find the details I needed. Thanks Turbo Tax!
Date published: 2021-02-28
Rated 4 out of 5 by from 2021 Return I like the ease of using Turbo Tax. Used it for years, but the fees are a little higher than i's like.
Date published: 2021-02-28
Rated 3 out of 5 by from Review At times completing forms can be confusing. Live chat was delayed for over 20 minutes.Never did get response & canceled the request because the wait was too long. Also I am confused on why I had to pay $140 to file my return.
Date published: 2021-02-28
Rated 1 out of 5 by from Turbo Tax is not as useful as you think Turbo tax does not help in finding you the best refund possible. I have not had a big tax return the past two years and I blame Turbo tax for not helping with this especially after a pandemic. Also, this system does not help explain each tax entry that you file.
Date published: 2021-02-28
Rated 3 out of 5 by from Fix 1099-NEC Functionality Software does not seem to handle the new 1099-NEC form correctly. It keeps asking me to enter information that I already entered several times. Very frustrating experience this year.
Date published: 2021-02-28
Rated 5 out of 5 by from That Was Easy! TurboTax makes it easy to file federal and state taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is a life saver and easy ! Is super easy to navigate would suggest for anyone or all to get on this e-file !
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9994