TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Ease of use is worth the price/ The ease of use and the simplicity of navigating and entering the information needed to file your taxes, this service has easily made a potentially daunting task such a breeze. That alone is worth the price.
Date published: 2021-02-20
Rated 5 out of 5 by from One of the easiest things I've ever done! Step by step process was so easy to follow. It was a pleasant experience, and took me less than 40 minutes to complete! It's very thorough, everything is specific, and I'm comfortable with their security. Looking forward to our refund, and next years experience with Turbo Tax!
Date published: 2021-02-20
Rated 3 out of 5 by from Turbotax is slipping There were far too many insertions asking me to upgrade. Tax forms are simpler and the product is already priced very high. I often felt like the verbiage was attempting to trick me into upgrading, and the "No Thanks" button under the least expensive product I selected seemed intentionally misleading. This year was the worst Turbotax experience after many years using it for taxes.
Date published: 2021-02-20
Rated 5 out of 5 by from the best as always I prefer Turbotax to anything else out there. Made the mistake of wasting money with HR Block last year and never again. Glad to be back in the promise land of Turbotax
Date published: 2021-02-20
Rated 5 out of 5 by from Can't do my taxes without them! Been using Turbo Tax for 8 years in a row and never disappointed with the ease of the process. We have a rental property and they help take care of all the necessary deductions without hiring an expensive CPA. I recommend to anyone I know to choose Turbo Tax over the competitor.
Date published: 2021-02-20
Rated 5 out of 5 by from Best way to get taxes done . I put my trust in your system to represent me thru taxes and you delivered with the confidence for me to go thru for myself and get my taxes completed and e filed with your guidance thank you turbotax
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Experience Pretty fast and easy. Love the way they guided me for clarity.
Date published: 2021-02-20
Rated 5 out of 5 by from Great! Very easy to follow and gave great advice along the way.
Date published: 2021-02-20
Rated 5 out of 5 by from Generally great, but needs improvement F1116 I've used TurboTax for at least ten years, and it's second to none, but: Form 1116 doesn't have enough nearly enough directions. For example: if you take a standard deduction, lines 4a and 4b don't need to be filled in; "adjusted basis" not explained; how IRAs handled (re-sourced). Plus there's a bug when you get to the end. I've got about 8 routing numbers stored; I would like to delete all that are no longer valid!
Date published: 2021-02-20
Rated 5 out of 5 by from Knowledgeable Preparers The Live option is GREAT! Nora was AMAZING! The software is user friendly the preparers were very helpful. I appreciate that when one of them didn't know the answer to my question, he reached out persistently to make sure I got the correct answer. Great software, EXCELLENT team!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 9986
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Ease of use is worth the price/ The ease of use and the simplicity of navigating and entering the information needed to file your taxes, this service has easily made a potentially daunting task such a breeze. That alone is worth the price.
Date published: 2021-02-20
Rated 5 out of 5 by from One of the easiest things I've ever done! Step by step process was so easy to follow. It was a pleasant experience, and took me less than 40 minutes to complete! It's very thorough, everything is specific, and I'm comfortable with their security. Looking forward to our refund, and next years experience with Turbo Tax!
Date published: 2021-02-20
Rated 3 out of 5 by from Turbotax is slipping There were far too many insertions asking me to upgrade. Tax forms are simpler and the product is already priced very high. I often felt like the verbiage was attempting to trick me into upgrading, and the "No Thanks" button under the least expensive product I selected seemed intentionally misleading. This year was the worst Turbotax experience after many years using it for taxes.
Date published: 2021-02-20
Rated 5 out of 5 by from the best as always I prefer Turbotax to anything else out there. Made the mistake of wasting money with HR Block last year and never again. Glad to be back in the promise land of Turbotax
Date published: 2021-02-20
Rated 5 out of 5 by from Can't do my taxes without them! Been using Turbo Tax for 8 years in a row and never disappointed with the ease of the process. We have a rental property and they help take care of all the necessary deductions without hiring an expensive CPA. I recommend to anyone I know to choose Turbo Tax over the competitor.
Date published: 2021-02-20
Rated 5 out of 5 by from Best way to get taxes done . I put my trust in your system to represent me thru taxes and you delivered with the confidence for me to go thru for myself and get my taxes completed and e filed with your guidance thank you turbotax
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Experience Pretty fast and easy. Love the way they guided me for clarity.
Date published: 2021-02-20
Rated 5 out of 5 by from Great! Very easy to follow and gave great advice along the way.
Date published: 2021-02-20
Rated 5 out of 5 by from Generally great, but needs improvement F1116 I've used TurboTax for at least ten years, and it's second to none, but: Form 1116 doesn't have enough nearly enough directions. For example: if you take a standard deduction, lines 4a and 4b don't need to be filled in; "adjusted basis" not explained; how IRAs handled (re-sourced). Plus there's a bug when you get to the end. I've got about 8 routing numbers stored; I would like to delete all that are no longer valid!
Date published: 2021-02-20
Rated 5 out of 5 by from Knowledgeable Preparers The Live option is GREAT! Nora was AMAZING! The software is user friendly the preparers were very helpful. I appreciate that when one of them didn't know the answer to my question, he reached out persistently to make sure I got the correct answer. Great software, EXCELLENT team!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 9986