TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from Turbo Tax was very good. This was the first time I used on line Turbo Tax. Previously I worked off my desktop. The cost of filing on line was about $42 more than I paid purchasing the desk top version. My Mac software could not support the downloaded version. Therefore I had to go to the TurboTax website to file it. I worked with a customer service representative by the name of Logan. He is a superb representative of TurboTax. He spent over an hour helping me to resolve my problem. I was very fortunate to have him helping me. TurboTax should be thankful for having him in their employ.
Date published: 2023-02-24
Rated 5 out of 5 by from AWESOME AND EASY Filing was very easy. The website was easy to navigate
Date published: 2023-02-24
Rated 4 out of 5 by from Tax Returns Overall good. Direction was there to assist in the process. Seems to have trouble identifying military retirement 1099-R forms and Military Branch Banks
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is Great TurboTax and the support makes doing my taxes a breeze!
Date published: 2023-02-24
Rated 4 out of 5 by from better than another site because I got better results than the other program, they said they were free but charged for state and then asked for more because I wanted to use the return to pay for it.
Date published: 2023-02-24
Rated 5 out of 5 by from Excellent ScreenShare/Chat Support I'm glad I paid the extra. I got back more than I would have.
Date published: 2023-02-24
Rated 4 out of 5 by from Turbo Tax is OK I was disappointed. I have used Turbo Tax for years. In prior years I bought the product in a store such as Walmart, brought it home and installed it on my computer and did my taxes. It had all the features I needed and more. This online product is not to my liking. Way more complicated. Lots of questions which I suppose is good but around every corner it is asking to add another feature and more cost. Each feature is good but it was advertised at $79 and ended up costing over $200. The product did my taxes but it did not have the feel good I had with previous Turbo Tax products. I am not certain at this point if I will use it again next year. Did it do my taxes? Yes. Was it more difficult and cumbersome than prior years? Yes. I can say it did my taxes and it will work for you. Just be prepared.
Date published: 2023-02-24
Rated 5 out of 5 by from schedule C made easy Super easy to file, guided me thru the process with confidence I was doing it correctly
Date published: 2023-02-24
Rated 5 out of 5 by from EASY They made it easy to file and amend our taxes! With having a new baby, a major life accident, and getting married we were definitely hoping for an easy tax return process.
Date published: 2023-02-24
Rated 5 out of 5 by from Excellent as always They say there are two things you can rely on in life, Death and Taxes. Well, every year I know I can rely on TurboTax to do our taxes.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 9983
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was very good. This was the first time I used on line Turbo Tax. Previously I worked off my desktop. The cost of filing on line was about $42 more than I paid purchasing the desk top version. My Mac software could not support the downloaded version. Therefore I had to go to the TurboTax website to file it. I worked with a customer service representative by the name of Logan. He is a superb representative of TurboTax. He spent over an hour helping me to resolve my problem. I was very fortunate to have him helping me. TurboTax should be thankful for having him in their employ.
Date published: 2023-02-24
Rated 5 out of 5 by from AWESOME AND EASY Filing was very easy. The website was easy to navigate
Date published: 2023-02-24
Rated 4 out of 5 by from Tax Returns Overall good. Direction was there to assist in the process. Seems to have trouble identifying military retirement 1099-R forms and Military Branch Banks
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is Great TurboTax and the support makes doing my taxes a breeze!
Date published: 2023-02-24
Rated 4 out of 5 by from better than another site because I got better results than the other program, they said they were free but charged for state and then asked for more because I wanted to use the return to pay for it.
Date published: 2023-02-24
Rated 5 out of 5 by from Excellent ScreenShare/Chat Support I'm glad I paid the extra. I got back more than I would have.
Date published: 2023-02-24
Rated 4 out of 5 by from Turbo Tax is OK I was disappointed. I have used Turbo Tax for years. In prior years I bought the product in a store such as Walmart, brought it home and installed it on my computer and did my taxes. It had all the features I needed and more. This online product is not to my liking. Way more complicated. Lots of questions which I suppose is good but around every corner it is asking to add another feature and more cost. Each feature is good but it was advertised at $79 and ended up costing over $200. The product did my taxes but it did not have the feel good I had with previous Turbo Tax products. I am not certain at this point if I will use it again next year. Did it do my taxes? Yes. Was it more difficult and cumbersome than prior years? Yes. I can say it did my taxes and it will work for you. Just be prepared.
Date published: 2023-02-24
Rated 5 out of 5 by from schedule C made easy Super easy to file, guided me thru the process with confidence I was doing it correctly
Date published: 2023-02-24
Rated 5 out of 5 by from EASY They made it easy to file and amend our taxes! With having a new baby, a major life accident, and getting married we were definitely hoping for an easy tax return process.
Date published: 2023-02-24
Rated 5 out of 5 by from Excellent as always They say there are two things you can rely on in life, Death and Taxes. Well, every year I know I can rely on TurboTax to do our taxes.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 9983