TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Less than pleased Where to start? I purchased the Intuit turbotax deluxe at Costco. Thought I had it down loaded and when finally completed the process of filing I was advised that I owed $39 + sales tax. My feeling is that Turbo Tax may not be the "end all be all" that I have heard for the past several years. Maybe the time consuming process is only needed the first year one uses the product?? At any rate for me it was cumbersome, frustrating and awkward.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax kudos Process via Turbo Tax was simplified and straightforward. Was easily able to navigate for assistance and clarification on various tax issues. Have used them for several years now.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is so easy to use! Turbo tax is user friendly and thorough. It guides you through all the possible tax scenarios and gives you tips as you go along.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax was pretty easy! It didn't take too long, and it was easy. Also thanks to the uploading of documents that made it nice and smooth.
Date published: 2023-02-24
Rated 5 out of 5 by from Aweome and super easy Thought it was going to be hard and nerv recking jumped into and man oh man completely opposite everything was self explained
Date published: 2023-02-24
Rated 3 out of 5 by from Not Happy The program was much harder to use this year than in the past. Was not able to figure out how to get my stuff from Its Deductible into my return (not clear). Not easy to see my actual return as I was inputing. I did talk to a girl she was very helpful but she was not able to find out what was going on with the problem I was having either.
Date published: 2023-02-24
Rated 5 out of 5 by from Love Turbo Tax It was our first time to do our own taxes and Turbo Tax made it very easy for us. We will continue to use it going forward.
Date published: 2023-02-24
Rated 5 out of 5 by from It's a great tool I like how strait forward TurboTax is for simple taxes. I have only w2, HSA and 401K accounts. Nothing complicated. However steps that I was asked cover a lot of different scenarios one can have. I also had a question to the specialist, since my marital status changed this year and I got clarifications that I was looking for quickly.
Date published: 2023-02-24
Rated 5 out of 5 by from So easy to use and so helpful and clear! It was so easy this year to use turbotax. the instructions were very clear and the step by step instructions eased my mind. I especially like the part where turbo tax remembers things from last year and questions you if you forget.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is go to for Taxes The forms are easy to follow and fill out. The filing is quick and painless.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 9976
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Less than pleased Where to start? I purchased the Intuit turbotax deluxe at Costco. Thought I had it down loaded and when finally completed the process of filing I was advised that I owed $39 + sales tax. My feeling is that Turbo Tax may not be the "end all be all" that I have heard for the past several years. Maybe the time consuming process is only needed the first year one uses the product?? At any rate for me it was cumbersome, frustrating and awkward.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax kudos Process via Turbo Tax was simplified and straightforward. Was easily able to navigate for assistance and clarification on various tax issues. Have used them for several years now.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is so easy to use! Turbo tax is user friendly and thorough. It guides you through all the possible tax scenarios and gives you tips as you go along.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax was pretty easy! It didn't take too long, and it was easy. Also thanks to the uploading of documents that made it nice and smooth.
Date published: 2023-02-24
Rated 5 out of 5 by from Aweome and super easy Thought it was going to be hard and nerv recking jumped into and man oh man completely opposite everything was self explained
Date published: 2023-02-24
Rated 3 out of 5 by from Not Happy The program was much harder to use this year than in the past. Was not able to figure out how to get my stuff from Its Deductible into my return (not clear). Not easy to see my actual return as I was inputing. I did talk to a girl she was very helpful but she was not able to find out what was going on with the problem I was having either.
Date published: 2023-02-24
Rated 5 out of 5 by from Love Turbo Tax It was our first time to do our own taxes and Turbo Tax made it very easy for us. We will continue to use it going forward.
Date published: 2023-02-24
Rated 5 out of 5 by from It's a great tool I like how strait forward TurboTax is for simple taxes. I have only w2, HSA and 401K accounts. Nothing complicated. However steps that I was asked cover a lot of different scenarios one can have. I also had a question to the specialist, since my marital status changed this year and I got clarifications that I was looking for quickly.
Date published: 2023-02-24
Rated 5 out of 5 by from So easy to use and so helpful and clear! It was so easy this year to use turbotax. the instructions were very clear and the step by step instructions eased my mind. I especially like the part where turbo tax remembers things from last year and questions you if you forget.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is go to for Taxes The forms are easy to follow and fill out. The filing is quick and painless.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 9976