TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281650 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Awesome Loved it had a blast love the new direct deposit service.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use and gets the job done! The live expert was quick thorough when responding to my IRA question. For my needs, the basic free version was most excellent.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Customer Service It's easy and intuitive. I spoke to someone on the phone when I had a glitch pop up and we figured it out together. Highly recommend!
Date published: 2021-02-28
Rated 4 out of 5 by from Easy Filing Always and easy experience. I love the step by step process.
Date published: 2021-02-28
Rated 4 out of 5 by from Great way to do your taxes at home. It was good to do my own taxes. Will definitely use them again. Been using taxact for 5 years.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy It was easy to use and understand. I did My son’s also and it was good.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is good, investment area confusing Roth withdrawal showed as income until much later in the process. This should have been explained better.
Date published: 2021-02-28
Rated 4 out of 5 by from Changes I would like to see I did a backdoor Roth and Turbo tax does not clearly show how to do this! Next year I retire from federal government. I hope this will be clear on the taxable amount of the pension.
Date published: 2021-02-28
Rated 5 out of 5 by from Wonderful Product I have been filing on my own with TurboTax for about 3 years now and I am so happy. I have recently started a business and the software adjusted to the changes that I have experienced this year so effortlessly.
Date published: 2021-02-28
Rated 5 out of 5 by from So incredibly easy, I feel confident I have an easy tax situation, so don't feel like I need to go to an accountant. But, I'm also not tax savvy with all the lingo. This program goes through all the possible tax scenarios, and as you're brought through it step-by-step if you don't understand something, the pop-ups explain it further if you need them. I feel very confident that my taxes have been done correctly.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9976
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Loved it had a blast love the new direct deposit service.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use and gets the job done! The live expert was quick thorough when responding to my IRA question. For my needs, the basic free version was most excellent.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Customer Service It's easy and intuitive. I spoke to someone on the phone when I had a glitch pop up and we figured it out together. Highly recommend!
Date published: 2021-02-28
Rated 4 out of 5 by from Easy Filing Always and easy experience. I love the step by step process.
Date published: 2021-02-28
Rated 4 out of 5 by from Great way to do your taxes at home. It was good to do my own taxes. Will definitely use them again. Been using taxact for 5 years.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy It was easy to use and understand. I did My son’s also and it was good.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is good, investment area confusing Roth withdrawal showed as income until much later in the process. This should have been explained better.
Date published: 2021-02-28
Rated 4 out of 5 by from Changes I would like to see I did a backdoor Roth and Turbo tax does not clearly show how to do this! Next year I retire from federal government. I hope this will be clear on the taxable amount of the pension.
Date published: 2021-02-28
Rated 5 out of 5 by from Wonderful Product I have been filing on my own with TurboTax for about 3 years now and I am so happy. I have recently started a business and the software adjusted to the changes that I have experienced this year so effortlessly.
Date published: 2021-02-28
Rated 5 out of 5 by from So incredibly easy, I feel confident I have an easy tax situation, so don't feel like I need to go to an accountant. But, I'm also not tax savvy with all the lingo. This program goes through all the possible tax scenarios, and as you're brought through it step-by-step if you don't understand something, the pop-ups explain it further if you need them. I feel very confident that my taxes have been done correctly.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9976