TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from 2023 excellent for fast, easy, and accurate tax return filing
Date published: 2023-02-24
Rated 3 out of 5 by from Turbo Tax seems to be getting worse I've used this for 10 years. It seems it is getting worse at walking thru the steps. It failed to ask me for my healthcare marketplace info, but I went thru and found where to enter it. It failed to ask for the IP Pin numbers that are required for me to file. So once again I searched and found it. It doesn't default info from prior years completely. It doesn't put all the info from fed to state and have to re-enter some info.
Date published: 2023-02-24
Rated 5 out of 5 by from Thanks Extra fees but accurate tax refund. Hopefully bigger refund next year.
Date published: 2023-02-24
Rated 3 out of 5 by from Not as good as previous years Not intuitive. Hard time finding how to apply refund to next years taxes. It was not presented at the end as an option. Seems the options available for the refund are more oriented toward selling a product or service.
Date published: 2023-02-24
Rated 5 out of 5 by from Easy peasy! I like Turbo Tax. Never had a problem so far. I will use it again next year.
Date published: 2023-02-24
Rated 5 out of 5 by from You got the job done Awesome outstanding expert highly recommended family friends
Date published: 2023-02-24
Rated 5 out of 5 by from No Looking Back TurboTax is quick, easy and affordable. I don't have the time to do all the reviewing myself and after using TurboTax for the past several years, I am never looking back.
Date published: 2023-02-24
Rated 5 out of 5 by from Awesome Been using for bout 10 yrs now n no problems. Easy to use fast n great support
Date published: 2023-02-24
Rated 5 out of 5 by from Great service Easy online process and Lucy, my advisor was awesome
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is awesome! Overall the online experience is very well thought out and leads you through the return process. When questions pop up, being able to instantly chat with a tax pro is critical. My tax situation is a little complex and there were several areas where this was absolutely critical to get things finished. Would highly recommend it.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 9973
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2023 excellent for fast, easy, and accurate tax return filing
Date published: 2023-02-24
Rated 3 out of 5 by from Turbo Tax seems to be getting worse I've used this for 10 years. It seems it is getting worse at walking thru the steps. It failed to ask me for my healthcare marketplace info, but I went thru and found where to enter it. It failed to ask for the IP Pin numbers that are required for me to file. So once again I searched and found it. It doesn't default info from prior years completely. It doesn't put all the info from fed to state and have to re-enter some info.
Date published: 2023-02-24
Rated 5 out of 5 by from Thanks Extra fees but accurate tax refund. Hopefully bigger refund next year.
Date published: 2023-02-24
Rated 3 out of 5 by from Not as good as previous years Not intuitive. Hard time finding how to apply refund to next years taxes. It was not presented at the end as an option. Seems the options available for the refund are more oriented toward selling a product or service.
Date published: 2023-02-24
Rated 5 out of 5 by from Easy peasy! I like Turbo Tax. Never had a problem so far. I will use it again next year.
Date published: 2023-02-24
Rated 5 out of 5 by from You got the job done Awesome outstanding expert highly recommended family friends
Date published: 2023-02-24
Rated 5 out of 5 by from No Looking Back TurboTax is quick, easy and affordable. I don't have the time to do all the reviewing myself and after using TurboTax for the past several years, I am never looking back.
Date published: 2023-02-24
Rated 5 out of 5 by from Awesome Been using for bout 10 yrs now n no problems. Easy to use fast n great support
Date published: 2023-02-24
Rated 5 out of 5 by from Great service Easy online process and Lucy, my advisor was awesome
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is awesome! Overall the online experience is very well thought out and leads you through the return process. When questions pop up, being able to instantly chat with a tax pro is critical. My tax situation is a little complex and there were several areas where this was absolutely critical to get things finished. Would highly recommend it.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 9973