TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
phek from
2023
excellent for fast, easy, and accurate tax return filing
Date published: 2023-02-24
Rated 3 out of 5 by
RobTaxTime from
Turbo Tax seems to be getting worse
I've used this for 10 years. It seems it is getting worse at walking thru the steps. It failed to ask me for my healthcare marketplace info, but I went thru and found where to enter it. It failed to ask for the IP Pin numbers that are required for me to file. So once again I searched and found it. It doesn't default info from prior years completely. It doesn't put all the info from fed to state and have to re-enter some info.
Date published: 2023-02-24
Rated 5 out of 5 by
Thankq from
Thanks
Extra fees but accurate tax refund. Hopefully bigger refund next year.
Date published: 2023-02-24
Rated 3 out of 5 by
bgood4 from
Not as good as previous years
Not intuitive. Hard time finding how to apply refund to next years taxes. It was not presented at the end as an option. Seems the options available for the refund are more oriented toward selling a product or service.
Date published: 2023-02-24
Rated 5 out of 5 by
ojnwginri ghcwierhnipeqcm from
Easy peasy!
I like Turbo Tax. Never had a problem so far. I will use it again next year.
Date published: 2023-02-24
Rated 5 out of 5 by
Expert100 from
You got the job done
Awesome outstanding expert highly recommended family friends
Date published: 2023-02-24
Rated 5 out of 5 by
alliyschra from
No Looking Back
TurboTax is quick, easy and affordable. I don't have the time to do all the reviewing myself and after using TurboTax for the past several years, I am never looking back.
Date published: 2023-02-24
Rated 5 out of 5 by
She says yes from
Awesome
Been using for bout 10 yrs now n no problems. Easy to use fast n great support
Date published: 2023-02-24
Rated 5 out of 5 by
RDJo from
Great service
Easy online process and Lucy, my advisor was awesome
Date published: 2023-02-24
Rated 5 out of 5 by
Giles58 from
Turbo Tax is awesome!
Overall the online experience is very well thought out and leads you through the return process. When questions pop up, being able to instantly chat with a tax pro is critical. My tax situation is a little complex and there were several areas where this was absolutely critical to get things finished. Would highly recommend it.
All TurboTax® Offerings Reviews - Page 9973
Date published: 2023-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
phek from
2023
excellent for fast, easy, and accurate tax return filing
Date published: 2023-02-24
Rated 3 out of 5 by
RobTaxTime from
Turbo Tax seems to be getting worse
I've used this for 10 years. It seems it is getting worse at walking thru the steps. It failed to ask me for my healthcare marketplace info, but I went thru and found where to enter it. It failed to ask for the IP Pin numbers that are required for me to file. So once again I searched and found it. It doesn't default info from prior years completely. It doesn't put all the info from fed to state and have to re-enter some info.
Date published: 2023-02-24
Rated 5 out of 5 by
Thankq from
Thanks
Extra fees but accurate tax refund. Hopefully bigger refund next year.
Date published: 2023-02-24
Rated 3 out of 5 by
bgood4 from
Not as good as previous years
Not intuitive. Hard time finding how to apply refund to next years taxes. It was not presented at the end as an option. Seems the options available for the refund are more oriented toward selling a product or service.
Date published: 2023-02-24
Rated 5 out of 5 by
ojnwginri ghcwierhnipeqcm from
Easy peasy!
I like Turbo Tax. Never had a problem so far. I will use it again next year.
Date published: 2023-02-24
Rated 5 out of 5 by
Expert100 from
You got the job done
Awesome outstanding expert highly recommended family friends
Date published: 2023-02-24
Rated 5 out of 5 by
alliyschra from
No Looking Back
TurboTax is quick, easy and affordable. I don't have the time to do all the reviewing myself and after using TurboTax for the past several years, I am never looking back.
Date published: 2023-02-24
Rated 5 out of 5 by
She says yes from
Awesome
Been using for bout 10 yrs now n no problems. Easy to use fast n great support
Date published: 2023-02-24
Rated 5 out of 5 by
RDJo from
Great service
Easy online process and Lucy, my advisor was awesome
Date published: 2023-02-24
Rated 5 out of 5 by
Giles58 from
Turbo Tax is awesome!
Overall the online experience is very well thought out and leads you through the return process. When questions pop up, being able to instantly chat with a tax pro is critical. My tax situation is a little complex and there were several areas where this was absolutely critical to get things finished. Would highly recommend it.
All TurboTax® Offerings Reviews - Page 9973
Date published: 2023-02-24