TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Like turbo tax I tried tax salyer last year,taxes didn't go thru, then tried turbo still nothing
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to use but really pushy on the upgrades. I like using Turbo Tax because it streamlines the whole tax process. However, MULTIPLE times throughout this year's file it kept taking us to a "do you want to upgrade to a more expensive product" page. In the past, this used to come up once. It popped up at least 5 times and was very distracting while I was trying to hyper focus on getting the right information input. Please turn this pushy technique back into a "one and done".
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to Use It was easy to file my return with Turbotax. I have used them for all my returns.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is GREAT! Very easy to use and step by step help from the site.
Date published: 2022-04-16
Rated 5 out of 5 by from Very helpful and well done They took care of re-filing when it was first rejected
Date published: 2022-04-16
Rated 5 out of 5 by from Loved the ease of use Only used the electronic services, loved how easy it is.
Date published: 2022-04-16
Rated 4 out of 5 by from Always easy to use Simple and informative. The help box would be more effective however if it linked to IRS site with more information
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is fast & easy & accurate! Glad I used TurboTax again this year. Spoke with Joshua for some quick help at the end. Big help!
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax, focus on tax prep not upselling The core product/service is great but every year, Turbo Tax builds in more requests to upsell, upgrade, pay more. All the partner deals optional services, etc... it gets overwhelming. I've been using TT for years and the shift to constant up-selling is a turnoff. The core product
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax has been great. I have learned so much about the tax filing process as well as about my own finances as it is so easy to use and feels like a game. Thanks TurboTax!!!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 9973
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Like turbo tax I tried tax salyer last year,taxes didn't go thru, then tried turbo still nothing
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to use but really pushy on the upgrades. I like using Turbo Tax because it streamlines the whole tax process. However, MULTIPLE times throughout this year's file it kept taking us to a "do you want to upgrade to a more expensive product" page. In the past, this used to come up once. It popped up at least 5 times and was very distracting while I was trying to hyper focus on getting the right information input. Please turn this pushy technique back into a "one and done".
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to Use It was easy to file my return with Turbotax. I have used them for all my returns.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is GREAT! Very easy to use and step by step help from the site.
Date published: 2022-04-16
Rated 5 out of 5 by from Very helpful and well done They took care of re-filing when it was first rejected
Date published: 2022-04-16
Rated 5 out of 5 by from Loved the ease of use Only used the electronic services, loved how easy it is.
Date published: 2022-04-16
Rated 4 out of 5 by from Always easy to use Simple and informative. The help box would be more effective however if it linked to IRS site with more information
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is fast & easy & accurate! Glad I used TurboTax again this year. Spoke with Joshua for some quick help at the end. Big help!
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax, focus on tax prep not upselling The core product/service is great but every year, Turbo Tax builds in more requests to upsell, upgrade, pay more. All the partner deals optional services, etc... it gets overwhelming. I've been using TT for years and the shift to constant up-selling is a turnoff. The core product
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax has been great. I have learned so much about the tax filing process as well as about my own finances as it is so easy to use and feels like a game. Thanks TurboTax!!!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 9973