TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Estella0021 from
Turbo Tax is awesome
My experience with Turbo tax was amazing this was my first year filing on my own and hit wasn't a bad experience at all. I look forward to filing my own taxes every year using turbo tax.
Date published: 2022-04-17
Rated 5 out of 5 by
Kane110 from
Simple, Clear.
Easy to follow. I have a very simple tax situation and TurboTax allowed me to do my taxes in about an hour.
Date published: 2022-04-17
Rated 3 out of 5 by
Ctrog from
It's ok, could stand a few improvements
User experience could be improved by consistent placement of the "Continue" button page to page for simple click through rather than requirement to navigate cursor to slightly different position. Elimination of pages with "Helpful" text that simply have to be clicked through would also be more user friendly.
Date published: 2022-04-17
Rated 3 out of 5 by
rscharig from
CD vs Online
Products should not be different between the online version and the CD version. If you are going to continue to support to different versions with the same name, then please update your support sites to support both. I kept looking for answers and all I could find was how the answer my question via the online version and not the CD version. Very poor customer service from this point of view.
Date published: 2022-04-17
Rated 5 out of 5 by
bifhjtgyu from
they are really helpful
i have been having trouble with my return and the person that helped me today did all she could to help fix the problem instead of just telling me to print it out and file that way she walk me though every step she could think of she was amazing
Date published: 2022-04-17
Rated 1 out of 5 by
janedoe nomoe from
never again
they charge hidden fees. never again. i'm tired.Ate my entire refund with $15 off code.
Date published: 2022-04-17
Rated 5 out of 5 by
Badattaxs from
Best tax tool ever.
Filed five w-2's and two different states. Very easy step by step.
Date published: 2022-04-17
Rated 5 out of 5 by
Rosevm from
Sooooo easy!
Love that TTax it ports old information over to current return.
Date published: 2022-04-17
Rated 5 out of 5 by
Ram4569 from
Turbotax is Excellent
more user friendly and convenient. Help is awesome
Date published: 2022-04-17
Rated 5 out of 5 by
BeccaKevin from
Thank goodness for Turbotax
So easy to do, and each year I use it, it gets easier. So happy to be able to get taxes done on my schedule and be confident of the results.
All TurboTax® Offerings Reviews - Page 998
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Estella0021 from
Turbo Tax is awesome
My experience with Turbo tax was amazing this was my first year filing on my own and hit wasn't a bad experience at all. I look forward to filing my own taxes every year using turbo tax.
Date published: 2022-04-17
Rated 5 out of 5 by
Kane110 from
Simple, Clear.
Easy to follow. I have a very simple tax situation and TurboTax allowed me to do my taxes in about an hour.
Date published: 2022-04-17
Rated 3 out of 5 by
Ctrog from
It's ok, could stand a few improvements
User experience could be improved by consistent placement of the "Continue" button page to page for simple click through rather than requirement to navigate cursor to slightly different position. Elimination of pages with "Helpful" text that simply have to be clicked through would also be more user friendly.
Date published: 2022-04-17
Rated 3 out of 5 by
rscharig from
CD vs Online
Products should not be different between the online version and the CD version. If you are going to continue to support to different versions with the same name, then please update your support sites to support both. I kept looking for answers and all I could find was how the answer my question via the online version and not the CD version. Very poor customer service from this point of view.
Date published: 2022-04-17
Rated 5 out of 5 by
bifhjtgyu from
they are really helpful
i have been having trouble with my return and the person that helped me today did all she could to help fix the problem instead of just telling me to print it out and file that way she walk me though every step she could think of she was amazing
Date published: 2022-04-17
Rated 1 out of 5 by
janedoe nomoe from
never again
they charge hidden fees. never again. i'm tired.Ate my entire refund with $15 off code.
Date published: 2022-04-17
Rated 5 out of 5 by
Badattaxs from
Best tax tool ever.
Filed five w-2's and two different states. Very easy step by step.
Date published: 2022-04-17
Rated 5 out of 5 by
Rosevm from
Sooooo easy!
Love that TTax it ports old information over to current return.
Date published: 2022-04-17
Rated 5 out of 5 by
Ram4569 from
Turbotax is Excellent
more user friendly and convenient. Help is awesome
Date published: 2022-04-17
Rated 5 out of 5 by
BeccaKevin from
Thank goodness for Turbotax
So easy to do, and each year I use it, it gets easier. So happy to be able to get taxes done on my schedule and be confident of the results.
All TurboTax® Offerings Reviews - Page 998
Date published: 2022-04-17