TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from I Love TurboTax It was fast and easy. I would highly recommend this to anyone
Date published: 2021-02-20
Rated 5 out of 5 by from Watever Great...............................................
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax was easy to use Easy to follow directions made it fast and mistake proof.
Date published: 2021-02-20
Rated 1 out of 5 by from No transparency. Hidden cost are real. Your product is difficult to navigate and understand for a new taxpayer. Having to request codes over and over was annoying. There was no reason given to why I was being charge for three different charges of $120. Your company and product continues my feelings of mistrust. I got so far into the process that when I was faced with unexpected charges, I just gave in and paid them to get my taxes filed. No transparency. Bad experience!
Date published: 2021-02-20
Rated 5 out of 5 by from Everything super easy, and explained. As the title states, everything was very easy. And they make sure to explain everything. Not only double check. They 3x check to make sure everything is correct. Way unlike trying to do taxes on the IRS. gov, I'd rather beat myself in the head with a ball pin hammer than ever try to do that again. Thank you Intuit Turbo Tax! It seems you guys really are doing great work after the lawsuit. I'll choose you guys again. And recommend you to anyone who asks where a great place to do their taxes are.
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Quick easy and fast to do was accurate and easy to accomplish
Date published: 2021-02-20
Rated 2 out of 5 by from Tax Form Import Did Not Work-Caused Major Headache I've used Turbotax successfully for several years. This year for some reason, the feature allowing to automatically import tax forms from financial accounts DID NOT WORK. In fact, it ended up mixing up a bunch of my information around and I had to comb through all of the information myself to correct the errors that the automatic features created. This was a major headache and took several additional hours of my time. I might use Turbotax in the future based on my previous success, but will be considering using other services next year.
Date published: 2021-02-20
Rated 4 out of 5 by from Improved Ive been using this program for years. Last year was worst and this year the best. The written explanations of the steps are better this year. Easier to understand this year. When I entered the unemployment I received there was a nice comment about how many people collected this year, Im not alone.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome Thank you to Anthony and Monica, their customer service is excellent. I'm so happy to choose Turbo tax as my filing site. Thank you both again so much
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and Easy This software is simple, easy to use, and I completed it very quickly
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 9967
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I Love TurboTax It was fast and easy. I would highly recommend this to anyone
Date published: 2021-02-20
Rated 5 out of 5 by from Watever Great...............................................
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax was easy to use Easy to follow directions made it fast and mistake proof.
Date published: 2021-02-20
Rated 1 out of 5 by from No transparency. Hidden cost are real. Your product is difficult to navigate and understand for a new taxpayer. Having to request codes over and over was annoying. There was no reason given to why I was being charge for three different charges of $120. Your company and product continues my feelings of mistrust. I got so far into the process that when I was faced with unexpected charges, I just gave in and paid them to get my taxes filed. No transparency. Bad experience!
Date published: 2021-02-20
Rated 5 out of 5 by from Everything super easy, and explained. As the title states, everything was very easy. And they make sure to explain everything. Not only double check. They 3x check to make sure everything is correct. Way unlike trying to do taxes on the IRS. gov, I'd rather beat myself in the head with a ball pin hammer than ever try to do that again. Thank you Intuit Turbo Tax! It seems you guys really are doing great work after the lawsuit. I'll choose you guys again. And recommend you to anyone who asks where a great place to do their taxes are.
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Quick easy and fast to do was accurate and easy to accomplish
Date published: 2021-02-20
Rated 2 out of 5 by from Tax Form Import Did Not Work-Caused Major Headache I've used Turbotax successfully for several years. This year for some reason, the feature allowing to automatically import tax forms from financial accounts DID NOT WORK. In fact, it ended up mixing up a bunch of my information around and I had to comb through all of the information myself to correct the errors that the automatic features created. This was a major headache and took several additional hours of my time. I might use Turbotax in the future based on my previous success, but will be considering using other services next year.
Date published: 2021-02-20
Rated 4 out of 5 by from Improved Ive been using this program for years. Last year was worst and this year the best. The written explanations of the steps are better this year. Easier to understand this year. When I entered the unemployment I received there was a nice comment about how many people collected this year, Im not alone.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome Thank you to Anthony and Monica, their customer service is excellent. I'm so happy to choose Turbo tax as my filing site. Thank you both again so much
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and Easy This software is simple, easy to use, and I completed it very quickly
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 9967