TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Wow. Thanks for charging me 81$ because I got around 21$ in all in tips. So cool. You're such heroes.
Date published: 2023-02-24
Rated 5 out of 5 by from Great product! Filling out the forms was quick and easy. Live support was professional, courteous, and prompt.
Date published: 2023-02-24
Rated 5 out of 5 by from Olga was awesome! I went with a live rep this year because I had a lot of w-2’s and 1099’s Olga helped walk me through the entire process and answered every question I had!
Date published: 2023-02-24
Rated 4 out of 5 by from Turbo Tax is consistent, thorough, & responsive ! 12 years with Turbo Tax. I am comfortable with their Format, especially knowing that there are Real People to help "if & when" needed ! Thank You !
Date published: 2023-02-24
Rated 5 out of 5 by from Nice job TT Everything was user friendly as always. I did have a question for a chat professional, and it was handled quickly and efficiently.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax worked well It went well and was user friendly. Went fast and was efficient.
Date published: 2023-02-24
Rated 5 out of 5 by from Easy I had an issue and the expert helped me and made it so easy for me to fix my issue.
Date published: 2023-02-24
Rated 3 out of 5 by from Turbo tax reminder of how the irs screws me I don’t like when I the irs takes my money and stuff
Date published: 2023-02-24
Rated 2 out of 5 by from It's fine I wish they wouldn't force all their products. I'm trying to do the cheapest option to file my taxes. I don't care about how long it takes me to do my taxes. Just want it to be easy and cheap to do.
Date published: 2023-02-24
Rated 4 out of 5 by from Fast service, need better communication The service was really fast, it was very professional, but I would have liked better communication as to what was going on with my taxes. For example, how I received a refund or why I owe money. It would also have been great if the person asked about my financial background since this was the first time they were working with my taxes. I have been a user of turbotax for a long time now and this is the second time I have used the full service.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 9966
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Wow. Thanks for charging me 81$ because I got around 21$ in all in tips. So cool. You're such heroes.
Date published: 2023-02-24
Rated 5 out of 5 by from Great product! Filling out the forms was quick and easy. Live support was professional, courteous, and prompt.
Date published: 2023-02-24
Rated 5 out of 5 by from Olga was awesome! I went with a live rep this year because I had a lot of w-2’s and 1099’s Olga helped walk me through the entire process and answered every question I had!
Date published: 2023-02-24
Rated 4 out of 5 by from Turbo Tax is consistent, thorough, & responsive ! 12 years with Turbo Tax. I am comfortable with their Format, especially knowing that there are Real People to help "if & when" needed ! Thank You !
Date published: 2023-02-24
Rated 5 out of 5 by from Nice job TT Everything was user friendly as always. I did have a question for a chat professional, and it was handled quickly and efficiently.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax worked well It went well and was user friendly. Went fast and was efficient.
Date published: 2023-02-24
Rated 5 out of 5 by from Easy I had an issue and the expert helped me and made it so easy for me to fix my issue.
Date published: 2023-02-24
Rated 3 out of 5 by from Turbo tax reminder of how the irs screws me I don’t like when I the irs takes my money and stuff
Date published: 2023-02-24
Rated 2 out of 5 by from It's fine I wish they wouldn't force all their products. I'm trying to do the cheapest option to file my taxes. I don't care about how long it takes me to do my taxes. Just want it to be easy and cheap to do.
Date published: 2023-02-24
Rated 4 out of 5 by from Fast service, need better communication The service was really fast, it was very professional, but I would have liked better communication as to what was going on with my taxes. For example, how I received a refund or why I owe money. It would also have been great if the person asked about my financial background since this was the first time they were working with my taxes. I have been a user of turbotax for a long time now and this is the second time I have used the full service.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 9966