TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 1 out of 5 by
okokshutup from
Wow.
Thanks for charging me 81$ because I got around 21$ in all in tips. So cool. You're such heroes.
Date published: 2023-02-24
Rated 5 out of 5 by
Jazbo79 from
Great product!
Filling out the forms was quick and easy. Live support was professional, courteous, and prompt.
Date published: 2023-02-24
Rated 5 out of 5 by
Christian vidal from
Olga was awesome!
I went with a live rep this year because I had a lot of w-2’s and 1099’s Olga helped walk me through the entire process and answered every question I had!
Date published: 2023-02-24
Rated 4 out of 5 by
RichTut from
Turbo Tax is consistent, thorough, & responsive !
12 years with Turbo Tax. I am comfortable with their Format, especially knowing that there are Real People to help "if & when" needed ! Thank You !
Date published: 2023-02-24
Rated 5 out of 5 by
RoryGoldst from
Nice job TT
Everything was user friendly as always. I did have a question for a chat professional, and it was handled quickly and efficiently.
Date published: 2023-02-24
Rated 5 out of 5 by
jcasper from
Turbo Tax worked well
It went well and was user friendly. Went fast and was efficient.
Date published: 2023-02-24
Rated 5 out of 5 by
Misty555 from
Easy
I had an issue and the expert helped me and made it so easy for me to fix my issue.
Date published: 2023-02-24
Rated 3 out of 5 by
Adcockm77 from
Turbo tax reminder of how the irs screws me
I don’t like when I the irs takes my money and stuff
Date published: 2023-02-24
Rated 2 out of 5 by
Cr03896 from
It's fine
I wish they wouldn't force all their products. I'm trying to do the cheapest option to file my taxes. I don't care about how long it takes me to do my taxes. Just want it to be easy and cheap to do.
Date published: 2023-02-24
Rated 4 out of 5 by
soldevi from
Fast service, need better communication
The service was really fast, it was very professional, but I would have liked better communication as to what was going on with my taxes. For example, how I received a refund or why I owe money. It would also have been great if the person asked about my financial background since this was the first time they were working with my taxes. I have been a user of turbotax for a long time now and this is the second time I have used the full service.
All TurboTax® Offerings Reviews - Page 9966
Date published: 2023-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
okokshutup from
Wow.
Thanks for charging me 81$ because I got around 21$ in all in tips. So cool. You're such heroes.
Date published: 2023-02-24
Rated 5 out of 5 by
Jazbo79 from
Great product!
Filling out the forms was quick and easy. Live support was professional, courteous, and prompt.
Date published: 2023-02-24
Rated 5 out of 5 by
Christian vidal from
Olga was awesome!
I went with a live rep this year because I had a lot of w-2’s and 1099’s Olga helped walk me through the entire process and answered every question I had!
Date published: 2023-02-24
Rated 4 out of 5 by
RichTut from
Turbo Tax is consistent, thorough, & responsive !
12 years with Turbo Tax. I am comfortable with their Format, especially knowing that there are Real People to help "if & when" needed ! Thank You !
Date published: 2023-02-24
Rated 5 out of 5 by
RoryGoldst from
Nice job TT
Everything was user friendly as always. I did have a question for a chat professional, and it was handled quickly and efficiently.
Date published: 2023-02-24
Rated 5 out of 5 by
jcasper from
Turbo Tax worked well
It went well and was user friendly. Went fast and was efficient.
Date published: 2023-02-24
Rated 5 out of 5 by
Misty555 from
Easy
I had an issue and the expert helped me and made it so easy for me to fix my issue.
Date published: 2023-02-24
Rated 3 out of 5 by
Adcockm77 from
Turbo tax reminder of how the irs screws me
I don’t like when I the irs takes my money and stuff
Date published: 2023-02-24
Rated 2 out of 5 by
Cr03896 from
It's fine
I wish they wouldn't force all their products. I'm trying to do the cheapest option to file my taxes. I don't care about how long it takes me to do my taxes. Just want it to be easy and cheap to do.
Date published: 2023-02-24
Rated 4 out of 5 by
soldevi from
Fast service, need better communication
The service was really fast, it was very professional, but I would have liked better communication as to what was going on with my taxes. For example, how I received a refund or why I owe money. It would also have been great if the person asked about my financial background since this was the first time they were working with my taxes. I have been a user of turbotax for a long time now and this is the second time I have used the full service.
All TurboTax® Offerings Reviews - Page 9966
Date published: 2023-02-24