TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Very good Very helpful and answered all our questions. With minimal wait time.
Date published: 2021-02-22
Rated 5 out of 5 by from Could not be easier This is one of the easiest, but yet comprehensive products I've ever used. I can't imagine why someone would not use Turbo Tax
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is the GOAT! Easy and quick. I didn’t think I would get nearly as much as they gave me. I also didn’t receive the stimulus check, but turbo tax fixed that for me! Thanks turbo tax, see you next year.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome So easy awesome. Easy to do. Will use again and will tell others
Date published: 2021-02-22
Rated 5 out of 5 by from Very easy! Piece of cake! Very simple to use and file. Glad I did it.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax Is Truly Awesome!! I was in panic mode when I started and thought I'd need an 800 number just in case. Turbo Tax made everything smooth sailing. They checked, checked, and double checked for me. When I was done I felt confident it was done correctly. Thanks Turbo Tax!! See you next year!
Date published: 2021-02-22
Rated 1 out of 5 by from na I think it is ridiculous to charge a fee to e-file. I pay enough in taxes year round.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax its a good program. I will use it again. I have used it for yers
Date published: 2021-02-22
Rated 2 out of 5 by from Not worth the price Hello - Ive been doing taxes for several years on and off with turbo tax. My taxes are pretty straight forward and I like to get them filed and paid right away each year. I had trouble navigating website trying to find correct live chat communication. You should make it easier more explanatory. My calls were dropped a couple times(one after 15 minutes on hold) trying to get live help. Operators transferred me to wrong extensions resulting in added waiting time. My Robinhood document wouldn't load and I had to wait 2 more days to get it to take. I called back multiple times. Very frustrating experience and time consuming. I just fell this extremely overpriced for what my taxes were and the amount of help I received. All 3 tax experts that helped me were very nice and professional. Once I was able to reach them. I would like to ask for a discount of the $230 I paid! Please let me know at your soonest convenience! Best, Andrew
Date published: 2021-02-22
Rated 5 out of 5 by from awesome very well explained and simple. accurate questions and answers
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9966
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very good Very helpful and answered all our questions. With minimal wait time.
Date published: 2021-02-22
Rated 5 out of 5 by from Could not be easier This is one of the easiest, but yet comprehensive products I've ever used. I can't imagine why someone would not use Turbo Tax
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is the GOAT! Easy and quick. I didn’t think I would get nearly as much as they gave me. I also didn’t receive the stimulus check, but turbo tax fixed that for me! Thanks turbo tax, see you next year.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome So easy awesome. Easy to do. Will use again and will tell others
Date published: 2021-02-22
Rated 5 out of 5 by from Very easy! Piece of cake! Very simple to use and file. Glad I did it.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax Is Truly Awesome!! I was in panic mode when I started and thought I'd need an 800 number just in case. Turbo Tax made everything smooth sailing. They checked, checked, and double checked for me. When I was done I felt confident it was done correctly. Thanks Turbo Tax!! See you next year!
Date published: 2021-02-22
Rated 1 out of 5 by from na I think it is ridiculous to charge a fee to e-file. I pay enough in taxes year round.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax its a good program. I will use it again. I have used it for yers
Date published: 2021-02-22
Rated 2 out of 5 by from Not worth the price Hello - Ive been doing taxes for several years on and off with turbo tax. My taxes are pretty straight forward and I like to get them filed and paid right away each year. I had trouble navigating website trying to find correct live chat communication. You should make it easier more explanatory. My calls were dropped a couple times(one after 15 minutes on hold) trying to get live help. Operators transferred me to wrong extensions resulting in added waiting time. My Robinhood document wouldn't load and I had to wait 2 more days to get it to take. I called back multiple times. Very frustrating experience and time consuming. I just fell this extremely overpriced for what my taxes were and the amount of help I received. All 3 tax experts that helped me were very nice and professional. Once I was able to reach them. I would like to ask for a discount of the $230 I paid! Please let me know at your soonest convenience! Best, Andrew
Date published: 2021-02-22
Rated 5 out of 5 by from awesome very well explained and simple. accurate questions and answers
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9966