TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Yes, Turbo Tax is Awesome. I got help from one of your Kind staff, Sultana. She's done an outstanding job.
Date published: 2023-02-24
Rated 5 out of 5 by from Quick and Convinient Love the user interface. It's all very user friendly, thorough and visually appealing
Date published: 2023-02-24
Rated 5 out of 5 by from Top Notch and Easy to use Very easy to use! We have been using it for the last 6 years with no issues and consistent service!
Date published: 2023-02-24
Rated 4 out of 5 by from My Turbo well thank you for all the help this time it was easy but longer and experience...
Date published: 2023-02-24
Rated 5 out of 5 by from Turbotax on line is easier than past years We have done turbotax on PC for years. This year with online was much easier
Date published: 2023-02-24
Rated 5 out of 5 by from Great Experience Perfect combination of personal connection through video conversations and automated technology
Date published: 2023-02-24
Rated 1 out of 5 by from Horrible customer service Three phone calls to fix issues. Ordered desk top by accident. First person I couldn't understand and he couldn't understand me. Didn't know what he was doing. Second person not helpful. Third knew what she was doing but at that point was sick of the whole thing and just decided to pay twice. Took longer with them then doing the taxes. Obviously will not be using Turbo tax again.
Date published: 2023-02-24
Rated 4 out of 5 by from TurboTax was okay! I was not aware that my taxes are to be mailed or e-filed, they should do a better job at letting me know!
Date published: 2023-02-24
Rated 5 out of 5 by from Excellent customer service I was attempting to do my taxes myself and became discombobulated, so I chose Turbo Tax Expert to help me. Melody was easy to understand and very helpful.
Date published: 2023-02-24
Rated 5 out of 5 by from great Tax should be free for simple tax .and you guys still charge me to take the payments i feel like i was over charge.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 9965
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Yes, Turbo Tax is Awesome. I got help from one of your Kind staff, Sultana. She's done an outstanding job.
Date published: 2023-02-24
Rated 5 out of 5 by from Quick and Convinient Love the user interface. It's all very user friendly, thorough and visually appealing
Date published: 2023-02-24
Rated 5 out of 5 by from Top Notch and Easy to use Very easy to use! We have been using it for the last 6 years with no issues and consistent service!
Date published: 2023-02-24
Rated 4 out of 5 by from My Turbo well thank you for all the help this time it was easy but longer and experience...
Date published: 2023-02-24
Rated 5 out of 5 by from Turbotax on line is easier than past years We have done turbotax on PC for years. This year with online was much easier
Date published: 2023-02-24
Rated 5 out of 5 by from Great Experience Perfect combination of personal connection through video conversations and automated technology
Date published: 2023-02-24
Rated 1 out of 5 by from Horrible customer service Three phone calls to fix issues. Ordered desk top by accident. First person I couldn't understand and he couldn't understand me. Didn't know what he was doing. Second person not helpful. Third knew what she was doing but at that point was sick of the whole thing and just decided to pay twice. Took longer with them then doing the taxes. Obviously will not be using Turbo tax again.
Date published: 2023-02-24
Rated 4 out of 5 by from TurboTax was okay! I was not aware that my taxes are to be mailed or e-filed, they should do a better job at letting me know!
Date published: 2023-02-24
Rated 5 out of 5 by from Excellent customer service I was attempting to do my taxes myself and became discombobulated, so I chose Turbo Tax Expert to help me. Melody was easy to understand and very helpful.
Date published: 2023-02-24
Rated 5 out of 5 by from great Tax should be free for simple tax .and you guys still charge me to take the payments i feel like i was over charge.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 9965