TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Nellie 63 from
Yes, Turbo Tax is Awesome.
I got help from one of your Kind staff, Sultana. She's done an outstanding job.
Date published: 2023-02-24
Rated 5 out of 5 by
Mbotero from
Quick and Convinient
Love the user interface. It's all very user friendly, thorough and visually appealing
Date published: 2023-02-24
Rated 5 out of 5 by
Samisam2014 from
Top Notch and Easy to use
Very easy to use! We have been using it for the last 6 years with no issues and consistent service!
Date published: 2023-02-24
Rated 4 out of 5 by
HdJ SR from
My Turbo
well thank you for all the help this time it was easy but longer and experience...
Date published: 2023-02-24
Rated 5 out of 5 by
null from
Turbotax on line is easier than past years
We have done turbotax on PC for years. This year with online was much easier
Date published: 2023-02-24
Rated 5 out of 5 by
MiltonHouse123 from
Great Experience
Perfect combination of personal connection through video conversations and automated technology
Date published: 2023-02-24
Rated 1 out of 5 by
zxfd from
Horrible customer service
Three phone calls to fix issues. Ordered desk top by accident. First person I couldn't understand and he couldn't understand me. Didn't know what he was doing. Second person not helpful. Third knew what she was doing but at that point was sick of the whole thing and just decided to pay twice. Took longer with them then doing the taxes. Obviously will not be using Turbo tax again.
Date published: 2023-02-24
Rated 4 out of 5 by
Bjkha from
TurboTax was okay!
I was not aware that my taxes are to be mailed or e-filed, they should do a better job at letting me know!
Date published: 2023-02-24
Rated 5 out of 5 by
cytparrish24 from
Excellent customer service
I was attempting to do my taxes myself and became discombobulated, so I chose Turbo Tax Expert to help me. Melody was easy to understand and very helpful.
Date published: 2023-02-24
Rated 5 out of 5 by
mamabennett from
great
Tax should be free for simple tax .and you guys still charge me to take the payments i feel like i was over charge.
All TurboTax® Offerings Reviews - Page 9965
Date published: 2023-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Nellie 63 from
Yes, Turbo Tax is Awesome.
I got help from one of your Kind staff, Sultana. She's done an outstanding job.
Date published: 2023-02-24
Rated 5 out of 5 by
Mbotero from
Quick and Convinient
Love the user interface. It's all very user friendly, thorough and visually appealing
Date published: 2023-02-24
Rated 5 out of 5 by
Samisam2014 from
Top Notch and Easy to use
Very easy to use! We have been using it for the last 6 years with no issues and consistent service!
Date published: 2023-02-24
Rated 4 out of 5 by
HdJ SR from
My Turbo
well thank you for all the help this time it was easy but longer and experience...
Date published: 2023-02-24
Rated 5 out of 5 by
null from
Turbotax on line is easier than past years
We have done turbotax on PC for years. This year with online was much easier
Date published: 2023-02-24
Rated 5 out of 5 by
MiltonHouse123 from
Great Experience
Perfect combination of personal connection through video conversations and automated technology
Date published: 2023-02-24
Rated 1 out of 5 by
zxfd from
Horrible customer service
Three phone calls to fix issues. Ordered desk top by accident. First person I couldn't understand and he couldn't understand me. Didn't know what he was doing. Second person not helpful. Third knew what she was doing but at that point was sick of the whole thing and just decided to pay twice. Took longer with them then doing the taxes. Obviously will not be using Turbo tax again.
Date published: 2023-02-24
Rated 4 out of 5 by
Bjkha from
TurboTax was okay!
I was not aware that my taxes are to be mailed or e-filed, they should do a better job at letting me know!
Date published: 2023-02-24
Rated 5 out of 5 by
cytparrish24 from
Excellent customer service
I was attempting to do my taxes myself and became discombobulated, so I chose Turbo Tax Expert to help me. Melody was easy to understand and very helpful.
Date published: 2023-02-24
Rated 5 out of 5 by
mamabennett from
great
Tax should be free for simple tax .and you guys still charge me to take the payments i feel like i was over charge.
All TurboTax® Offerings Reviews - Page 9965
Date published: 2023-02-24