TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is great Very easy and quick and I love working itand would recommend it to others l0
Date published: 2021-02-22
Rated 3 out of 5 by from Okay if you have tax prep experience I've been using TurboTax for about 7 years due to the typical ease of use, however, this year was not as user friendly. I have pretty simple straightforward taxes, nothing out of the ordinary, little to no changes year to year. But this year I found it difficult to understand what it was asking me to do and sidebar explanations were often inadequate. I often clicked, "No, this was not helpful". It was difficult to navigate back into forms to make edits and some areas that needed edits I could not even find after the initial entry was made. It was an aggravating process to prepare my taxes this year. I will think twice about using TurboTax next year which is very unfortunate.
Date published: 2021-02-22
Rated 1 out of 5 by from ITS NOT FREE NEVER BEEN ITS NOT FREE NEVER BEEN, IVE PAID EVERY YEAR. ONLY PLUS IS THEY SAVE INFORMTION.
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent My experience was great, I got all the help I needed, the live expert was very helpful and kind.
Date published: 2021-02-22
Rated 1 out of 5 by from Turbo Tax sucks I think it stinks that you charge $40 each for state and federal returns to update. And then another $40 to pay with my refund. I will never use Turbo Tax again if I have to die filing my tax return myself.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax a great service Turbo made filing my taxes easy and is great for those who are retired and on Social Security
Date published: 2021-02-22
Rated 4 out of 5 by from Turbotax was good! TurboTax was easy but there was some things I included that rejected me.
Date published: 2021-02-22
Rated 5 out of 5 by from Confidence Turbo Tax helped my confidence in filing SE taxes be very high. No more hours of research trying to understand tax code. Phew!!! Thank you Turbo Tax.
Date published: 2021-02-22
Rated 5 out of 5 by from Excelent! Its almost a real person, I keep this app for ever...
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax - covinient Detailed tax filing, hassle free and very pocket friendly!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9963
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is great Very easy and quick and I love working itand would recommend it to others l0
Date published: 2021-02-22
Rated 3 out of 5 by from Okay if you have tax prep experience I've been using TurboTax for about 7 years due to the typical ease of use, however, this year was not as user friendly. I have pretty simple straightforward taxes, nothing out of the ordinary, little to no changes year to year. But this year I found it difficult to understand what it was asking me to do and sidebar explanations were often inadequate. I often clicked, "No, this was not helpful". It was difficult to navigate back into forms to make edits and some areas that needed edits I could not even find after the initial entry was made. It was an aggravating process to prepare my taxes this year. I will think twice about using TurboTax next year which is very unfortunate.
Date published: 2021-02-22
Rated 1 out of 5 by from ITS NOT FREE NEVER BEEN ITS NOT FREE NEVER BEEN, IVE PAID EVERY YEAR. ONLY PLUS IS THEY SAVE INFORMTION.
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent My experience was great, I got all the help I needed, the live expert was very helpful and kind.
Date published: 2021-02-22
Rated 1 out of 5 by from Turbo Tax sucks I think it stinks that you charge $40 each for state and federal returns to update. And then another $40 to pay with my refund. I will never use Turbo Tax again if I have to die filing my tax return myself.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax a great service Turbo made filing my taxes easy and is great for those who are retired and on Social Security
Date published: 2021-02-22
Rated 4 out of 5 by from Turbotax was good! TurboTax was easy but there was some things I included that rejected me.
Date published: 2021-02-22
Rated 5 out of 5 by from Confidence Turbo Tax helped my confidence in filing SE taxes be very high. No more hours of research trying to understand tax code. Phew!!! Thank you Turbo Tax.
Date published: 2021-02-22
Rated 5 out of 5 by from Excelent! Its almost a real person, I keep this app for ever...
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax - covinient Detailed tax filing, hassle free and very pocket friendly!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9963