TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Product works well, ads are constant and annoying The actual tax product itself works pretty well. But having to constantly flip through ads for Intuit products like their live service and Max and whatever else, plus having to constantly re-answer the same questions again and again if you move around in the process is annoying and makes it take longer than it needs to.
Date published: 2022-02-19
Rated 4 out of 5 by from Good service My experience with the Turbo Tax expert or representative was very helpful, the service I received was good since they were patient and understanding when I needed assistance with going through the tax filing application process.
Date published: 2022-02-19
Rated 1 out of 5 by from Turbo Tax is the absolute worst. The ridiculous lack of being able to keep any of the documents tied to your own social security number in one location renders this service absolutely useless. I have used turbo Tax for 11 years and every year it is a battle to log back into my account. To have to set up a new account that is linked to my social security number should though up some huge red flags. All I need is to be able to retrieve my password and join my two accounts associated with my personal social security number. the fact that this program would allow more than one an only one account for a single social security number is beyond a huge concern to what securities are actually in place for this service.
Date published: 2022-02-19
Rated 4 out of 5 by from Easy Turbo Tax is especially fast and easy, when you have your info organized and you have the same info year after year.
Date published: 2022-02-19
Rated 5 out of 5 by from What a relief! Informative and easy to use. Step-by-step instructions, and explanations as to why taxes are the way they are. Highly recommend.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is the best! This is my 9th year of continuously using Turbo Tax and I swear by it. Each year it gets better and easier to use. We are getting our biggest return ever this year which makes it even better!
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax 1040 Very easy and not confusing at all. Used the help box to answer any questions. Love how it doubles and triple check's numbers before you file.
Date published: 2022-02-19
Rated 5 out of 5 by from easy fast,easy, recommend ,I Use it every year!! I live the ease of the program ,its a lifesaver.
Date published: 2022-02-19
Rated 2 out of 5 by from Difficult to Navigate Hidden fees, difficult to get errors resolved, frustrating at a very frustrating time
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is awesome Easy step by step process to follow instructions. I use it every year!
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 9959
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Product works well, ads are constant and annoying The actual tax product itself works pretty well. But having to constantly flip through ads for Intuit products like their live service and Max and whatever else, plus having to constantly re-answer the same questions again and again if you move around in the process is annoying and makes it take longer than it needs to.
Date published: 2022-02-19
Rated 4 out of 5 by from Good service My experience with the Turbo Tax expert or representative was very helpful, the service I received was good since they were patient and understanding when I needed assistance with going through the tax filing application process.
Date published: 2022-02-19
Rated 1 out of 5 by from Turbo Tax is the absolute worst. The ridiculous lack of being able to keep any of the documents tied to your own social security number in one location renders this service absolutely useless. I have used turbo Tax for 11 years and every year it is a battle to log back into my account. To have to set up a new account that is linked to my social security number should though up some huge red flags. All I need is to be able to retrieve my password and join my two accounts associated with my personal social security number. the fact that this program would allow more than one an only one account for a single social security number is beyond a huge concern to what securities are actually in place for this service.
Date published: 2022-02-19
Rated 4 out of 5 by from Easy Turbo Tax is especially fast and easy, when you have your info organized and you have the same info year after year.
Date published: 2022-02-19
Rated 5 out of 5 by from What a relief! Informative and easy to use. Step-by-step instructions, and explanations as to why taxes are the way they are. Highly recommend.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is the best! This is my 9th year of continuously using Turbo Tax and I swear by it. Each year it gets better and easier to use. We are getting our biggest return ever this year which makes it even better!
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax 1040 Very easy and not confusing at all. Used the help box to answer any questions. Love how it doubles and triple check's numbers before you file.
Date published: 2022-02-19
Rated 5 out of 5 by from easy fast,easy, recommend ,I Use it every year!! I live the ease of the program ,its a lifesaver.
Date published: 2022-02-19
Rated 2 out of 5 by from Difficult to Navigate Hidden fees, difficult to get errors resolved, frustrating at a very frustrating time
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is awesome Easy step by step process to follow instructions. I use it every year!
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 9959